We are a business and have a Thuderbird email account and are having issues sending emails to valid email accounts. It's been going on for about 3 weeks now and we… (funda kabanzi)
We are a business and have a Thuderbird email account and are having issues sending emails to valid email accounts. It's been going on for about 3 weeks now and we have updated Thunderbird, contacted our email carrier, Nexcess, and nothing seems to be working to fix the issue. Is there a way to fix the problem so we can continue to use Thunderbird emails? Most of our transactions with our customers are through email and are time sensitive. Can you please help!?!?!
There are 3 emails attached to our Nexcess account and all 3 are having the same issues: firstname.lastname@example.org, email@example.com, firstname.lastname@example.org.
Below is an example of the 'mailer-daemon' kick-back we are getting after sending an email. I know the emails are valid because we are receiving their emails but are unable to reply back to them.
Forwarded Message --------
Subject: failure notice
Date: 29 Jun 2022 13:46:22 +0000
Hi. This is the qmail-send program at cloudhost-77553.us-midwest-1.nxcli.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
184.108.40.206 does not like recipient.
Remote host said: 550 5.7.1 Service unavailable, Client host [220.127.116.11] blocked using Spamhaus. To request removal from this list see https://www.spamhaus.org/query/ip/18.104.22.168 AS(1440) [BL0GCC02FT034.eop-gcc02.prod.protection.outlook.com]
Giving up on 22.214.171.124.
--- Below this line is a copy of the message.
Received: (qmail 5642 invoked by uid 108); 29 Jun 2022 13:46:21 +0000
Received: by simscan 1.4.0 ppid: 5282, pid: 5441, t: 1.0775s
scanners: spam: 3.4.2
X-Spam-Checker-Version: SpamAssassin 3.4.2 (2018-09-13) on
X-Spam-Level: X-Spam-Status: No, score=-1.0 required=7.5 tests=ALL_TRUSTED,HTML_MESSAGE,
URIBL_BLOCKED autolearn=ham autolearn_force=no version=3.4.2
Received: from unknown (HELO ?192.168.0.144?) (email@example.com@126.96.36.199)
by cloudhost-77553.us-midwest-1.nxcli.net with ESMTPSA; 29 Jun 2022 13:46:20 +0000
Date: Wed, 29 Jun 2022 08:46:19 -0500
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101
Subject: Fwd: Fwd: McLeod 2022 Acreage Certification _ July 15th Deadline
From: Laura Hanson <firstname.lastname@example.org>
This is a multi-part message in MIME format.
Content-Type: text/plain; charset=UTF-8; format=flowed