Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Sending email with Thunderbird: "An error occured while sending mail. The email server responded: 5.7.1 [F3] Mail rejected by policy. Blacklisted."

I am using the internet service Cable One for e-mail; as a pop3 account in Thunderbird to send e-mail. I have verified SMTP settings & password in two support calls w… (funda kabanzi)

I am using the internet service Cable One for e-mail; as a pop3 account in Thunderbird to send e-mail. I have verified SMTP settings & password in two support calls with Cable One. They have tested everything, and say the problem has to be in Thunderbird. During the support sessions we removed my SMTP account settings, and put them back in. No help - same error on sending email. they have checked, and I am not blacklisted with them. Ref: I don't use them to receive mail; I use my old internet provider for that, and receive email just fine.

Asked by rhamil 2 iminyaka edlule

Last reply by Matt 1 unyaka odlule

  • Okugcinwe kunqolobane

I don't want videos playing in the background after I exit firefox

My problem: When I watch a video on my phone, it is because I am interested by the video content. If I switch to another app, I don't want the video to keep running in th… (funda kabanzi)

My problem: When I watch a video on my phone, it is because I am interested by the video content. If I switch to another app, I don't want the video to keep running in the background, because I am interested in the video and I can no longer see the images, defeating the purpose.

Thank you When I see that this happened, I have to go back to Firefox, rewind the video, pause it, then go back to whatever I had to do. I understand that most people are using Firefox to listen to music video, but that's not really what Firefox or Youtube are for... Is there a way to disable that behavior? If I exit Firefox, I want Firefox to stop.

And on top of that it drains the battery and my data for nothing.

Asked by bbl00 2 iminyaka edlule

Last reply by piccolbo 1 unyaka odlule

  • Okugcinwe kunqolobane

Should I be concerned about my Firefox Private Network connected being interrupted?

When I connect to certain sites, my Firefox Private Network icon flickers and displays a sequence of messages. Sequence 1: "Firefox Private Network needs your attention" … (funda kabanzi)

When I connect to certain sites, my Firefox Private Network icon flickers and displays a sequence of messages.

Sequence 1: "Firefox Private Network needs your attention" followed by "Firefox Private Network is connected." Sequence 2: "Firefox Private Network is connected."

It seems to me that my "private" connection is somehow being interrupted. That causes me anxiety and uncertainty.

Asked by Xay 2 iminyaka edlule

Last reply by Eve 1 unyaka odlule

  • Okugcinwe kunqolobane

v72.0.1 Under Applications, I have KMZ set to Google Earth. Opening a KMZ file, popup appears asking what to open this with

Whwn trying to open a KMZ file on a web page, a popup appears asking What should Firefox do with this file. Open with is checked yet no file is associated and I have to … (funda kabanzi)

Whwn trying to open a KMZ file on a web page, a popup appears asking What should Firefox do with this file. Open with is checked yet no file is associated and I have to use the Browse option and find Google Earth.

Asked by chuck.ott1 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Fix Context3D not available

I searched for a fix, it says (from 2016) if you are using 64 bit firefox you must switch to 32, beause the flashplayer for 64 bit firefox doesn't support Context3D. But … (funda kabanzi)

I searched for a fix, it says (from 2016) if you are using 64 bit firefox you must switch to 32, beause the flashplayer for 64 bit firefox doesn't support Context3D. But that is completely irrelevant because I am using a 32bit firefox and getting the error. from what I've searched it's not flashplayer causing it. and I have just installed the newest flashplayer.

Asked by Joshex 2 iminyaka edlule

Last reply by crankygoat 1 unyaka odlule

  • Okugcinwe kunqolobane

Dragging Message From Inbox to Folders Problem

With the most recent update, I started having a problem that's corrupting my email. I'm on 68.3.1 on Windows 10. When I attempt to drag a message from the inbox over to o… (funda kabanzi)

With the most recent update, I started having a problem that's corrupting my email. I'm on 68.3.1 on Windows 10. When I attempt to drag a message from the inbox over to one of my folders on the left pane, it somehow changes and grabs an entire folder (like Sent Mail) rather than the message I was trying to drag. I'm a lifetime computer user and this is a common, simple operation, but it really screws up my mail when this happens - missing messages (who knows where it put them), folders now nested under other folders they don't belong under, etc. When I just did Help/About it updated to 68.4.1 so maybe that will fix it?

Asked by Diver4242 1 unyaka odlule

Last reply by sfhowes 1 unyaka odlule

  • Okugcinwe kunqolobane

FireFox stuck in background

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected… (funda kabanzi)

I open FF (happens in Safe mode too), and after a couple minutes of running it stops responding to input, but tabs on live websites continue to update content as expected. Then I use the task bar , right click and try to close, the confirmation box pops up but acts like it's stuck in the background, clicking on anything FF does nothing even though it's still running (usually). I've disabled all add-ons, and run in safe mode, same behavior. It acts like it's waiting for input from a process (thread) running in the background and I just can't get to it. Task Manager does not offer the option to bring each thread to the foreground to inspect. Patched to the latest version.

Any Ideas?

Asked by itsavant 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Prompt for Lockwise master password looks like a phishing scam!

The master password prompt can pop up over any browsing window, and looks very basic. I can see that the pop-up is modal (you can't swap to a different tab for instance w… (funda kabanzi)

The master password prompt can pop up over any browsing window, and looks very basic. I can see that the pop-up is modal (you can't swap to a different tab for instance when it is up), but I would think basic users would not know how to check this. It would be *VERY* easy for hackers to exploit this and throw up a similar looking popup whenever they see a Firefox browser, and capture someone's password. You need to put something on this pop-up that gives users confidence that they are entering a password into Lockwise, and not just a page pop-up. Otherwise a great product!

Asked by MartinKnowles1024 1 unyaka odlule

Last reply by Eve 1 unyaka odlule

  • Okugcinwe kunqolobane

A number of websites when opening a new page displays a blank page

Version 72.0.2 - Having a problem for the last couple of weeks with several websites where when a website wants to open a new tab, simply opens a blank page. Other brows… (funda kabanzi)

Version 72.0.2 - Having a problem for the last couple of weeks with several websites where when a website wants to open a new tab, simply opens a blank page. Other browsers work fine. Any known fixes for this? Any way of completely uninstalling the app so I can reinstall it?

Asked by 21BY34 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files.

Hi. After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files. For an example: http://edapskov.ru/temp/p… (funda kabanzi)

Hi. After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files. For an example: http://edapskov.ru/temp/photo_sound.ogg Previous versions of the browser and other browsers do not have this problem.

Asked by Dmitriy 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I've recently been unable to log in to Royal Bank of Canada online banking site, www.rbc.com. Did suggested cache clearing but no improvement

I use a password manager to store log in data and though this data populates, the log in does not move me forward. Rather, I'm given an error message that I have to log … (funda kabanzi)

I use a password manager to store log in data and though this data populates, the log in does not move me forward. Rather, I'm given an error message that I have to log in in order to perform transactions, which of course I've just done. It's a circular effect that doesn't resolve. Using FF 72.0.2. When I use Chrome, I can log on easily. What has Firefox done to confound my log in; I think this began to happen following the last FF update.

Asked by ausms 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

"thunderbird thinks this message is junk mail" but leaves it in inbox

I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button -… (funda kabanzi)

I keep getting emails with this message: "thunderbird thinks this message is junk mail" - but thunderbird leaves them in the inbox. There's no 'confirm as junk' button - how do I get it to just send it to the junk folder?

Asked by baileeee 1 unyaka odlule

Last reply by Sea Mac 1 unyaka odlule

  • Okugcinwe kunqolobane

(Version 73.0beta) retreiving new emails problem

After installing the last update (Version 73.0beta) I am not able to retrieve any more new emails on my windows PC . but I can see the new emails on my mobile phone. … (funda kabanzi)

After installing the last update (Version 73.0beta) I am not able to retrieve any more new emails on my windows PC . but I can see the new emails on my mobile phone.

Asked by zorlu.altun 1 unyaka odlule

Last reply by Sea Mac 1 unyaka odlule

  • Okugcinwe kunqolobane

I get a "Close Thunderbird" message when I open the app

When I open Thunderbird I get the error message "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." … (funda kabanzi)

When I open Thunderbird I get the error message "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window." I cant see an older Thunderbird process to close, and Thunderbird is actually working fine. If I click the close button Thunderbird closes and re-opens

Asked by Timbbull 2 iminyaka edlule

Last reply by sfhowes 1 unyaka odlule