Yonke imikhiqizo Community Forum

In February this year I started having an issue with reading pdf formatted statements from my bank' (bank and personal information removed). Initially I thought it was some change at the bank so I sent the letter below to my bank.

Further experimenting with Microsoft Edge and Firefox leads me to believe the issue may be with recent changes to firefox. The attached jpg file shows the problem, though not a solution.

I would be curious to know if there is some (new) setting in Firefox to correct the problem.

Text of letter to bank:

re: document access on site

You have evidently made some changes in your account display and I have to tell you there are issues with it.

Previously the account document came up as PDF. Today I accessed the current statement and immediately noticed the change in display format.

I usually do two things here. First I print the document. The print button worked as expected. Next I SAVE a copy for future reference. The download button DID NOT WORK.

I had to use the print save to file function. This is where I found the problem. I saw this when I checked my print queue as well. Instead of PDF the document is now PDF.js viewer.

I have to ask why you went to java script when the original PDF format worked properly every time?

On the plus side, my pdf viewer still reads the saved file. It is the unnecessary print to file step to which I object.

I am not at all happy with this change and would encourage you to return to the previous process. Since it was NOT BROKE I am at a lost to understand WHY YOU FIXED IT.

All of a sudden I could not access our local electronic paper with FireFox. As it turn out the problem was caused by my virus protection software had the "Ad Blocker" turned on. When I turned the option off then I could access the paper. I called customer service and they evidently had done something with ads, but the person I was talking with could not tell me what it was. There suggestion was to use a browser that did not block ads regardless of the setting of my virus protection software. I do not understand how a browser can override the setting in my virus protection software.

My question is does FireFox have an option to turn off an ad blocker for a given URL?

Why does a calendar reminder open in edit mode when you select it. If you go to the calendar and open it you are presented with the information and the attachments. If you click on the reminder you must click on details and then you must select "Edit only this occurrence" or "Edit all occurrences" and then select "Attachments".

Why is there not an option to have the reminder open as it would if you selected it in the calendar?

The camera just won't work on google meet. It works on zoom and teams just fine. The camera preview before joining a meeting on google meet also works just fine. Sometimes it works on private mode but not always. It works perfectly on other browsers. I have turned off extensions, removed protections and restrictions, created a whole other user account on my laptop and installed firefox on it just to test it out (without signing in/syncing settings) and it still won't work. It doesn't matter whether I'm signed into a google account or not or if it's my meeting or someone else is the host. On private mode it only works if I'm signed out but again not always. Not sure what's up

Previously, had no problem loading YouTube videos in multiple tabs, switching between them and them playing their videos with no freezing , pausing or buffering. Since the last upgrade loading a single YouTube video causes it to freeze and continually buffer. And Firefox is spawning multile copies of itself in task manager. (One instance had 15 copies.)

I Loged In To My Firefox Account Today Done My Work and Close the Browser and Shutdown The Computer. On next Day When Again I On My Computer And Open Firefox The Firefox Account Gets Logged Out. I Am Facing This Issue From Long Time. I Want It Shoud Be Logged In and Only Loged Out When I Do. Plese Help Me Out.

First off - love Mozilla's work, thank you all for your efforts!

The problem: I f'd up with the Profiles option. I wanted to set up a Work profile on a new windows laptop associated with a new work email (msta....), and then separately have my personal profile connected to my gmail (mstn...).

Well somehow I managed to make my Work (default) profile connected to my overall Firefox + Google personal profile, and have spent a month in my ignorance saving away settings and bookmarks on this machine. Is there anyway that I can disconnect my Gmail account from the profile Work, and connect it to the secondary profile on the same machine titled 'Mel'? Or will I need to export the last month of bookmarks, implode my Mozilla install on this machine, and start over with new profiles and better practices?

Help, multipass!

Thanks, Mel

Google Search CAPTCHA persists unless you sign in to your Google account. This only happens in your browser, from versions 140 to 149. Other browsers don't have this problem. Changing the user agent used to help. Now, nothing works.

Hi,

This is since the last 2 updates.

I usually maintain 2-3 active windows with multiple tabs. Everytime I turn off my PC, when I turn it on again, and I open Firefox, all my windows and tabs would be restored as I last left them. And if I accidentally closed the windows, I can select reopen Recently Closed Windows.

But since the last 2 updates, after I close the window, the option to reopen Recently Closed Windows were still grey.

And it's a hassle that every time I restart my computer, I need to go to Restore Previous Session to have my tabs open again.

And if I or another user opens it and started a new tab/session without restoring, I will no longer be able to restore my previous sessions and would lose all my tabs.

Can you please tell me why the feature is changes, and is there a way I can easily restore my previous sessions without the trouble.

Thank you.

Jennifer

I get the error "connection to server pop-server.triad.rr.com was reset" when running Thunderbird and then I get no email.

Don't know if it is relevant but I did try VPN beta in Thunderbird some time before the above error happened.

Regards Tom

PS I can't get any email if you respond to me there.

Running into more sites rejecting FF as my browser. Latest as of 4/14/26 : https://carespaceportal.com/chart Had to click to ignore notice to switch to Chrome. Site seems to function w/ FF 149 so far when i log in. I used MS BING search points to extend my Win 10 edition Desktop computer 1 year... There was no mention about my MS Win 10 edition. I'm logged in,,Not sure why this FF page "unable to pull your browser’s troubleshooting data"....