Kukhonjiswa imibuzo ethegiwe:

Downloads old messages

Yesterday, downloading emails got stuck because it couldn't download an email. I tried this multiple times and then it said it couldn't connect to my email server. I trie… (funda kabanzi)

Yesterday, downloading emails got stuck because it couldn't download an email. I tried this multiple times and then it said it couldn't connect to my email server. I tried Repairing the individuals folders but the problem persisted. I looked the problem up, and one of the recommendations was to uninstall Thunderbird, the profile folder, and install it again. When I launched it again, it told me it couldn't find a profile, so I went to the app data folder and restored the folder containing my emails etc. I reconnected it to my Yahoo Mail server. I started TB this morning, and it does the same thing. It tries to download 205 emails, when I know I haven't got that many from yesterday. It still gets stuck on email 21, so I close it, open it, close it, open it, in which it checks again, and I go round and round in circles. It is now telling me that it has failed to connect to the Yahoo server. Checking mail through the Yahoo site works fine. I am using TB 149.0.1 on Wiindows 11.

Open 20

Why does thunderbird sometimmes not continue after I enter email address and subject.

I sometimes find that after I have filled in the email address and subject of the email and sometimes start writing the email, it goes back to the original page and I hav… (funda kabanzi)

I sometimes find that after I have filled in the email address and subject of the email and sometimes start writing the email, it goes back to the original page and I have to start again.

Open 24

"esp" becomes "Esp" -- why?

In both Firefox and Thunderbird, if I type "esp", it changes to "Esp". Likewise, "especially" -- in the middle of a sentence! -- becomes "Especially". How can I turn this… (funda kabanzi)

In both Firefox and Thunderbird, if I type "esp", it changes to "Esp". Likewise, "especially" -- in the middle of a sentence! -- becomes "Especially". How can I turn this off?

Open 5 43

Duplicated emails in unified folder

New emails to some accounts appear as duplicates in the unified folder. I suspected it may be connected to the fact I use "All Mail" as the archive folder for a Gmail ac… (funda kabanzi)

New emails to some accounts appear as duplicates in the unified folder. I suspected it may be connected to the fact I use "All Mail" as the archive folder for a Gmail account, but now the problem is happening with a Proton account as well. When I restart Thunderbird, or deactivate and reactivate the Unified folders view, they no longer appear as duplicates.

I am using Thunderbird 149.0.2 on Windows 11. The issue started a few weeks ago. Any help would be much appreciated!

Open 1 33

file type icon missing in attachment window

When composing an email and adding an attachment, the file type icon does not appear next to the file name of the attachment. I located this thread: https://support.mozil… (funda kabanzi)

When composing an email and adding an attachment, the file type icon does not appear next to the file name of the attachment. I located this thread: https://support.mozilla.org/en-US/questions/1547712 which seemed to address this and someone hit on the issue--file names that have a space in the name--test file.pdf for example generate the problem. When attaching a file with no spaces in the name, the icon appears. Any further info on this? Windows 11 personal. Thunderbird v. 149.0.2 (64-bit)

Thanks

Open 17

Thunderbird: Login to server pop.centurylink.net with username xxxx failed.

(Windows 11. Desktop computer. Thunderbird 149.0.1) Last week, I could no longer log in. "Login to server pop.centurylink.net with username xxxx failed." It had been wo… (funda kabanzi)

(Windows 11. Desktop computer. Thunderbird 149.0.1)

Last week, I could no longer log in. "Login to server pop.centurylink.net with username xxxx failed."

It had been working perfectly fine prior to a hard drive failure. A couple of weeks ago, a new SSD drive was installed. It was checked by technicians as said to be working fine. Per their directions, I did a sfc /scannow test which revealed no problems with the new drive. Thunderbird worked fine for a couple of weeks with the new drive before the login problems presented.

Last week, Centurylink Email chat went offline during normal business hours. The message pop-up said it was NOT normal business hours when it was. I called someone in the Internet Department who checked into it for me, although his department no longer supports email issues. He said there were system issues in the email and chat division which was why the chat was down. This corresponded exactly to the malfunctioning of Thunderbird. The following Monday morning, the email chat was back up and running as was Thunderbird. Once again I could login. It was fine for a few days before it stopped again.

I input the outgoing and incoming server settings as directed by Centurylink. Incoming Mail: Server: pop.centurylink.net; Port: 995; Encryption: SSL/TLS. Outgoing Mail (SMTP) Server: smtp.centurylink.net; Port 587; Encryption: TLS (or 465 with SSL). I had to do a manual configuration because Thunderbird automatically inserted the STARTTLS encryption with the 587 port code.

I reinstalled Thunderbird with no change. I changed my password at the ISP and then reinstalled Thunderbird with the new password. No change.

I turned my non-Microsoft virus software off and the problem persisted. I checked Windows Defender firewall and it allows emails/email programs to go through.

I contacted the Centurylink Email chat who denied there had every been any "system issues". They said that since I could log into their webmail, that the problem was not on their end but was with my email client. However, sometimes when I log into the Centurylink webmail, literally within seconds it flashes a message box saying my session has expired and I have to log in all over again. That doesn't seem right.

I don't know what else to try. Any help you can offer would be greatly appreciated.

Open 18

アーカイブフォルダのアイコン切替

アーカイブしたメールの保存先のフォルダーを切り替えました。 新フォルダーと旧フォルダーのどちらも,アイコンがボックス型となっております。 旧フォルダーは通常のフォルダーアイコンに戻したいです。 どうすればいいでしょうか。 なお,GmailからIMAPで同期しています。 I’ve changed the folder where archi… (funda kabanzi)

アーカイブしたメールの保存先のフォルダーを切り替えました。 新フォルダーと旧フォルダーのどちらも,アイコンがボックス型となっております。 旧フォルダーは通常のフォルダーアイコンに戻したいです。 どうすればいいでしょうか。

なお,GmailからIMAPで同期しています。

I’ve changed the folder where archived emails are saved. Both the new folder and the old folder now have box-shaped icons. I’d like to revert the old folder to the standard folder icon. How can I do that?

Note: I’m syncing via IMAP from Gmail.

Open 21

Thunderbird won't show or send message. Microsoft suddenly requires a second email address.

Thunderbird won't work anymore. Microsoft message requiring that I add another email address in case I can't access email account. I don't want to use other email addre… (funda kabanzi)

Thunderbird won't work anymore. Microsoft message requiring that I add another email address in case I can't access email account. I don't want to use other email address, but there is no other option to this message.

Open 15

Compaction pop up window reappears every few minutes

Hello everyone. Thanks for all your support. A few weeks ago I started noticing a pop up window was occurring every (approx) 5 minutes in Thunderbird suggesting that I r… (funda kabanzi)

Hello everyone. Thanks for all your support.

A few weeks ago I started noticing a pop up window was occurring every (approx) 5 minutes in Thunderbird suggesting that I run a compact to save 992MB. I assumed this would stop happening after a few weeks and a few updates from Mozilla, but the problem has remained, so I'm coming here to ask about it.

Context: I'm on Windows 11. I have multiple email accounts that my Thunderbird reaches out to. At least one of the accounts is retired so reaching out to its historical server fails.

Reproducing: For me to reproduce it, I run the compact. Quit Thunderbird. Start Thunderbird. It reports 992MB can be freed. I let it compact. The main inbox disappears and reappears. I wait a few seconds and restart Thunderbird. It again tells me that it can save 992MB by running a compact.

What I've tried: I've tried repair on the inbox folder of the account I'm typically in. That didn't help. I have many other folders across many accounts and not tried to repair any other folders. I've searched the Mozilla help system.

Logs: It seems to me that a compact is probably failing but I don't know where to look for evidence of the failure.

Open 11 108

SUDDENLY GETTING "CONNECTION FAILED"

I HAVE CHANGED NOTHING & CAN LOG ON SERVER WHILE IN THUNDERBIRD SETTINGS, BUT WHEN ASKING FOR NEW MAIL AM TOLD "LOGIN TO SERVER WITH (MY EMAIL) FAILED". THIS IS SUDD… (funda kabanzi)

I HAVE CHANGED NOTHING & CAN LOG ON SERVER WHILE IN THUNDERBIRD SETTINGS, BUT WHEN ASKING FOR NEW MAIL AM TOLD "LOGIN TO SERVER WITH (MY EMAIL) FAILED". THIS IS SUDDEN SINCE UPDATING TO LATEST THUNDERBIRD. LOGGING ON IN FIREFOX WITH SAME INFO IS FINE! THANKS

Open 8

Thunderbird never removes the lock files when it shuts down - profiles.ini shows Path of /run/user/1000/doc/e1a4ab74/thunderbird

I am running Fedora 42 KDE spin ("plasma"). The "Discover Software Center" app offers Thunderbird as both a regular and a flatpak install, and I somewhat arbitrarily cho… (funda kabanzi)

I am running Fedora 42 KDE spin ("plasma"). The "Discover Software Center" app offers Thunderbird as both a regular and a flatpak install, and I somewhat arbitrarily chose flatpak.

I am dealing with several legacy email accounts that have 20 years of messages, so I need to control where the profile was created, so immediately after installing I ran with -P to create a profile and specified a path name of /lore/jeff/thunderbird. /lore is the mountpoint of /dev/sda2 and it is in my /etc/fstab. /lore/jeff previously existed because that's where I put my Dropbox folder.

Every time I shut down TB and restart it later it always fails because lock and .parentlock are never deleted. Until now, I just dealt with it by deleting the files in bash, but today I wanted to make sure that TB always starts offline and decided that user.js would be the absolute safest way to guarantee that, so I pulled up profiles.ini to get a list of all profile paths to make sure that I put a copy of user.js in each and every one whether it's in use or not. What I discovered is that the profile I created does NOT have a Path of /lore/jeff/thunderbird but instead /run/user/1000/doc/e1a4ab74/thunderbird and not only that but at the very bottom of the file are these three lines [InstallBD520B11F73A6B64] Default=/run/user/1000/doc/e1a4ab74/thunderbird Locked=1

The interesting thing is that when I put user.js into the /run/user... path and then looked at /lore/jeff/thunderbird to check on lock and .parentlock, I see that there is magically a copy of user.js there. I'm not exactly sure what is going on because when I do `ls -ldi` on the two files, their inode numbers are vastly different. I don't know enough about how flatpak operates internally, but my gut tells me it has something to do with it, and my question that I'm finally getting around to asking is if I edit the profiles.ini file to use /lore/jeff/thunderbird in an attempt to get TB to correctly clean up the lock files, is that going to cause a problem because of whatever flatpak is doing? And should I complain to flatpak about it?

Thanks for reading :-)

Open 1 32

アカウントエラーが表示されメールが取り込めない

メールを読み込むと「アカウントエラー メールボックスにメールを書き込めませんでした。ファイルシステムに書き込み権限があるか、ディスクに十分な空き容量があるか確認してください」と表示される。 同アプリで他のメールアカウントでは表示されず、取り込みについても問題はないため、容量に問題はないと思われる。 また別の端末では正しくメールを取り込んで… (funda kabanzi)

メールを読み込むと「アカウントエラー メールボックスにメールを書き込めませんでした。ファイルシステムに書き込み権限があるか、ディスクに十分な空き容量があるか確認してください」と表示される。 同アプリで他のメールアカウントでは表示されず、取り込みについても問題はないため、容量に問題はないと思われる。 また別の端末では正しくメールを取り込んでいる。

対処方法を教えてください。

Open 1 35

Thunderbird Newsletter is a blank page containing no body to the letter.

I donate monthly to Thunderbird and subscribe the the Thunderbird Newsletter. A few times I have received an email from Thunderbird Newsletter with no letter body to th… (funda kabanzi)

I donate monthly to Thunderbird and subscribe the the Thunderbird Newsletter. A few times I have received an email from Thunderbird Newsletter with no letter body to the email - only the header that says, Update Profile"

I need more information than that before I screw up something that is working fine. A two word header on an email does not provide enough information. I need to know: What profile - my Thunderbird email profile or is there another one for the Newsletter? If the email is referring to my email profile, why does it needs updating? Where to update it? Why is there no message in the body of the Newsletter email? I also would like the link to the Newsletter.

Your support articles have no information about resolving this issue. The Thunderbird Newsletter email is a "no reply."

Open 22

Apple calendar no longer opening despite apple id & password saved in Thunderbird

Apple ID and password are saved in Thunderbird but every time I open Thunderbird it now askd for apple ID & password. Was working OK originally about 3 months ago but… (funda kabanzi)

Apple ID and password are saved in Thunderbird but every time I open Thunderbird it now askd for apple ID & password. Was working OK originally about 3 months ago but itn the last 2-3 weeks has started to ask for this info, If I type it in with my apple ID and the apple specific password then the calendar opens. It I say save password the next time I open Thunderbird it asks for Apple ID and password. and so on and so on.....

Open 3 21

Enter Password To Download Messages

Greetings, I'm some insight on having to constantly enter my password (ISP) to download email messages. Ever since I can remember when I started Thunderbird I would ente… (funda kabanzi)

Greetings, I'm some insight on having to constantly enter my password (ISP) to download email messages. Ever since I can remember when I started Thunderbird I would enter my ISP password for my accounts once and it would download the messages as long as Thunderbird was running. I think after a Thunderbird update, now every 10 minutes when Thunderbird checks for new email messages I'm prompted to enter my ISP password. I do not tell Thunderbird to remember my password and I'm not sure what has changed to cause this, any insight is appreciated!

Open 15

Getting Cloudflare Captcha in a loop when accessing Extensions Download

When I attempt to access the Add-Ons service through Thunderbird, it brings me to an HTML page (https://addons.thunderbird.net/en-US/thunderbird/search/?q=lastpass&ap… (funda kabanzi)

When I attempt to access the Add-Ons service through Thunderbird, it brings me to an HTML page (https://addons.thunderbird.net/en-US/thunderbird/search/?q=lastpass&appver=147.0.1&platform=Linux) reading

> addons.thunderbird.net > Performing security verification > > This website uses a security service to protect against malicious bots. This page is displayed while the > website verifies you are not a bot.

with the following footer: > Ray ID: 9d07fae58cabaefb > Performance and Security by Cloudflare

It will attempt to connect to Cloudflare to verify a Captcha, but the Captcha itself never renders, and after a period adds the following to the text:

> Why is this verification taking longer? >This verification can take longer due to an older computer or a slow internet connection. > What to do next: > # Wait briefly. Refreshing the page will restart the security verification and may take longer. > # If the verification still does not complete, refresh this page. > # If you are still stuck on this page after a page refresh, refer to Cloudflare’s troubleshooting documentation for more help.

After another period it then cycles the verification page. This continues as long as the tab remains open.

Opening the link listed above in Firefox opens the Addons page as expected.

Similar Captcha pages open on launch, as well as when accessing support or attempting to create a Matrix chat account.

There is a potentially related issue in that images and some icons are not rendered. I will make a separate post asking for help with that if it is not related, but it seemed relevant to mention.

The problem has existed for a long time, and I have checked existing responses without finding a solution, but I didn't get around to asking about it until now.

I am using Thunderbird v. 147.0.1 (64-bit) for Linux with no extensions installed), connected via AT&T broadband service with no proxy set, running under Manjaro 26.0, kernel 6.18.8-1, with the XFCE desktop environment (that last is only mentioned for the sake of completeness). I am using GUFW for my firewall, but the problem persists when the firewall is disabled (something I do not wish to do regularly in any case).

Open 4 92

In Thunderbird how to override high contrast colours ?

Hi, This thread https://support.mozilla.org/en-US/questions/1538723 This is for high contrast theme users such as the greyeve theme (universal windows 10 darkmode theme) … (funda kabanzi)

Hi,

This thread

https://support.mozilla.org/en-US/questions/1538723

This is for high contrast theme users such as the greyeve theme (universal windows 10 darkmode theme)

Which is the top google result for "thunderbird high contrast override" Has been locked and so I cannot post this reply. Since that thread does not contain a valid usable answer

Anyone coming in from google search, here is the answer

Go to general -> config editor and set the following value to 1 browser.display.document_color_use = 1

Open 14

I'm not able to disable the "to save disk space, do not download:"

I selected the "To save disk space, do not download:" checkbox while I was traveling with restricted internet. I've deselected the checkbox now, but the downloads are st… (funda kabanzi)

I selected the "To save disk space, do not download:" checkbox while I was traveling with restricted internet. I've deselected the checkbox now, but the downloads are still restricted. Apparently deselecting did not unset a flag in the settings? Does anyone know how to edit the settings for each account to do this manually?

Open 4 37