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Reinstalling saved mail

I have used Tbird for a long time, but cannot solve my current problem. Long ago, I created a Saved Mail folder, and I have many subfolders and sub-subfolders under that,… (funda kabanzi)

I have used Tbird for a long time, but cannot solve my current problem. Long ago, I created a Saved Mail folder, and I have many subfolders and sub-subfolders under that, for clients, software licenses, etc. A couple years ago, we replaced HDDs with SSDs and I had to get all this Saved Mail to show up again on Tbird. After much effort, I succeeded, but this time I am having no luck. I use Carbonite to back up my computer, and I have app data, all the way down to the Tbird profiles. When I got my new computer a week ago, I could look in Profiles in Carbonite, and see my Saved Mail folder, with all the subfolders intact. For some odd reason, I am no longer seeing it in Carbonite, and I have not reinstalled Carbonite on the new computer, so it is not overwriting. However, I did download the Saved Mail folder to my desktop while it was available, and I still have that intact. I've uploaded a screenshot of the contents of my profiles folder, as well as a partial screenshot of the contents of the Saved Mail folder, showing I have the right types of folders and files. I've tried pasting the Saved Mail folder in various places within the Profiles folders, but to no avail. Seems like when I had to do this a couple years ago, this is how I went about it, and it was instantly evident that it worked when I found the right place. I've tried opening and closing Tbird, uninstalling and reinstalling, as well as re-downloading and reinstalling it. Don't know if it's a clue, but the title bar, or whatever you call it at the top of Tbird, is black and gray. I can sometimes get a theme to work, but then at some point it will be black again. Likewise with looking into the import wizard, the upper part had the current theme, but the lower part was black, and now it's completely black. Sure hope someone can help! I'm sunk without all these saved emails! Thanks a million!

Asked by stevehausz 2 iminyaka edlule

Answered by stevehausz 1 unyaka odlule

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Moving Thunderbird programme files from one hard disk to another

For whatever reason the Thunderbird programme files are stored on my D: drive and the profile folders are on the C: drive. I would like to have the Programme files also o… (funda kabanzi)

For whatever reason the Thunderbird programme files are stored on my D: drive and the profile folders are on the C: drive. I would like to have the Programme files also on the C: drive. If I uninstall it from the D: and install a new copy on the C: drive, will it automatically 'see' the profiles folder and will I have to set up user accounts or does the profile contain these? 64bit Windows 10 Pro and preparing to migrate to Windows 11 in the next year or so!

Asked by Peter 2 iminyaka edlule

Answered by Stans 2 iminyaka edlule

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Migrating Problems

I loaded my profile to a USB and installed on my new PC. However, not everything has migrated. Notably my Address Book, two secondary e-mail accounts, and a very large … (funda kabanzi)

I loaded my profile to a USB and installed on my new PC. However, not everything has migrated. Notably my Address Book, two secondary e-mail accounts, and a very large archive of e-mails located under Local Folders. What did I do wrong? I followed the YouTube video.

Thanks in advance for any assistance, Alan

Asked by AlanGallon 1 unyaka odlule

Answered by david 1 unyaka odlule

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Synchronization & Storage

I just downloaded Thunderbird version 91.6.2 to my new Dell WINDOWS 11 desktop. When I downloaded my messages from my AOL account, only my Inbox messages downloaded for… (funda kabanzi)

I just downloaded Thunderbird version 91.6.2 to my new Dell WINDOWS 11 desktop. When I downloaded my messages from my AOL account, only my Inbox messages downloaded for my 2 AOL accounts. My "sent" mail and all my other folders did not download. When I go to Thunderbird Account settings, the "Synchronization & Storage" option is NOT available for either of my AOL accounts. I have included a screenshot of my menu. I don't know how to set Thunderbird to synchronize my messages. Please help!

Asked by kac522 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

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Cannot add Add-ons to Firefox browser (Windows)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same b… (funda kabanzi)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same blue (see attached image), and my mouse turns into the red circle with a line through indicative of a "Do not go" symbol.

This is thoroughly annoying.

I've gone into my preferences, checked to make sure Firefox is updated properly, I'm signed into the addons page, I even checked to make sure addons were synced in my account but I just cannot get it to work!

Any help would be appreciated.

Asked by axiothelion 1 unyaka odlule

Answered by axiothelion 1 unyaka odlule

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Someone helping me accidentally wiped the Thunderbird icon where I go to read my emails. I am an older person 06/04/1938 and do not know how to get things back to were they were Can you help please

I have to leave the computer for a short while If anybody knows how to help, please send me an email so that I may contact you Thanks

Asked by cecilypaul 1 unyaka odlule

Answered by david 1 unyaka odlule

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Thunderbird updater does not work with any version, including after complete reinstall

As question https://support.mozilla.org/en-US/questions/1333063 was archived before a helpful reply was posted, this is a bump. @MattAuSupport asked about the signer of t… (funda kabanzi)

As question https://support.mozilla.org/en-US/questions/1333063 was archived before a helpful reply was posted, this is a bump. @MattAuSupport asked about the signer of the aus.thunderbird.net website, I provided the signer details along with the fingerprint, and the thread went cold and got archived. Thunderbird will still not update automatically, Firefox has no problems.

Asked by mikko2 2 iminyaka edlule

Answered by david 1 unyaka odlule

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Where can I get the security update for CVE-2022-26485 and CVE-2022-26486 for Firefox for Android Beta?

https://www.mozilla.org/en-US/security/advisories/mfsa2022-09/ Looking at the security advisory above this was fixed in the releases just 3 days ago, but on Google Play … (funda kabanzi)

https://www.mozilla.org/en-US/security/advisories/mfsa2022-09/

Looking at the security advisory above this was fixed in the releases just 3 days ago, but on Google Play FF beta has not been updated since 24 February. The website to download it on Mozilla.org only links to Google Play and not directly to any updated APKs. Firefox Stable for Android shows an update but not beta. How does FF Beta for Android handle zero day bugs like this without timely updates?

Asked by George Gibbs 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Asking help from Fred McD

Hello Fred McD, Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something). Anyway, I turned off my computer… (funda kabanzi)

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.


Thank You, Eric Vollmer

Asked by voiceinthewell 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Unable to set up pop3 account in new TB app

I downloaded TB yesterday to my iMac, OS 12.2.1 and I am unable to set up my earthlink.net pop3 account. I've tried both the automatic setup and the manual setup and I've… (funda kabanzi)

I downloaded TB yesterday to my iMac, OS 12.2.1 and I am unable to set up my earthlink.net pop3 account. I've tried both the automatic setup and the manual setup and I've checked the port # on earthlink.net to be sure it's correct. I keep getting the following error message: "Thunderbird failed to find the settings for your email account."

What to do?

TIA, Beth

Asked by bethrosengard 1 unyaka odlule

Answered by bethrosengard 1 unyaka odlule

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New Version of Firefox

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for … (funda kabanzi)

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for EVERY account I own - personal and business. I am extremely pissed off because I have to reset all my passwords (which will take days)! For now on when you offer a new version of FF, warn the individual to back up their passwords and user names.

The question is am I going to keep using FF or just start fresh with another browser to avoid this headache in the future.

You have to up your game.

Rich

Asked by rjmelvin2 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Firefox 98.0 won't open .zip file to file explorer

Since the update to FF 98.0 I cannot click on a .zip file & have it open to Windows File Explorer. It only allows me to download & save the .zip file and then ex… (funda kabanzi)

Since the update to FF 98.0 I cannot click on a .zip file & have it open to Windows File Explorer. It only allows me to download & save the .zip file and then extract the files from there. I have to click on dozens of these files per day for my job & would rather not have to save each .zip file & then extract the file contents. In Settings > Applications, .zip files are not on the list of file types or applications. Is there a way to add them to the list? Is there some other work-around? Thank you!

Asked by degobahjunk 1 unyaka odlule

Answered by degobahjunk 1 unyaka odlule

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How to import folders from AOL into thunderbird?

Noob here, my mom is using thunderbird to transfer/get rid of emails from her AOL account. There are multiple folders she has that don't transfer over using thunderbird's… (funda kabanzi)

Noob here, my mom is using thunderbird to transfer/get rid of emails from her AOL account. There are multiple folders she has that don't transfer over using thunderbird's defaults. How do we get them to transfer over. We have it set to POP if that helps.

Asked by travilingyoshi 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

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Moving Thunderbird from XP to Windows 10 - Does not remember password - Password table is empty.

Dear all, A client with windows XP (omg) wants to transfer the thunderbird profile to Windows 10. From xp's profile (found it on troubleshoot etc) i got the thunderbird f… (funda kabanzi)

Dear all, A client with windows XP (omg) wants to transfer the thunderbird profile to Windows 10. From xp's profile (found it on troubleshoot etc) i got the thunderbird folder and moved it to the new machine.

All folders and emails came up but it does not remember the password. On get messages the password window is prompt, i put the password and check the box to save the password.

I receive the emails but it forgets its. I can not find any passwords on stored passwords table.

I tried to delete pck and keys db but nothings happened!

Any help would be great thanks!

Asked by yiannis_linard 1 unyaka odlule

Answered by yiannis_linard 1 unyaka odlule

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Managing Word download

I cannot set how to manage downloads of Word, Excel etc. They all automatically save. The options as to how to deal with them has disappeared from the manage downloads bo… (funda kabanzi)

I cannot set how to manage downloads of Word, Excel etc. They all automatically save. The options as to how to deal with them has disappeared from the manage downloads box in Tools/settings.

Asked by djsnowball 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Thunderbird portable "crashed" => Switch to Thunderbird?

Hi, I worked with TB portable (TB P)for many years. Since sunday, TB P. does not show any folders anymore (see picture). I can search e-mails, open them, but can't reply … (funda kabanzi)

Hi, I worked with TB portable (TB P)for many years. Since sunday, TB P. does not show any folders anymore (see picture). I can search e-mails, open them, but can't reply (TB P) crashes.

Help in the chat was given, but did not solve the problem. I was told my TB P profile may be corrupt. But I think no one was able to tell me, how to fix it... I thought I may be a good idea to switch to "normal" Thunderbird. This workes, but I'm unable to import my old folders and messages from TB P. Is there a way to import this content from Thunderbird Portable into Thunderbird? All I found was a way to import data from outlook or other programs. But not TB P. What else could be done? Fresh install of TB P?

I'm stuck...

Any help is welcome

Thank you in advance

Michael

Asked by michael.gramann 1 unyaka odlule

Answered by michael.gramann 1 unyaka odlule