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Difficulty loading Google apps after installing AVG software

My google calendar, gmail, and G docs either will not load or only load after several attempts, or are very slow. They work fine in Chrome. This morning I couldn't open a… (funda kabanzi)

My google calendar, gmail, and G docs either will not load or only load after several attempts, or are very slow. They work fine in Chrome. This morning I couldn't open a G doc at all in FF, but it opened in Chrome.

My FF is up to date. I recently installed security software from AVG that is more full featured than the version I've been using for years with no problem. Could there be some known incompatibility between AVG and FF?

I'd much appreciate any suggestions!

Asked by sleagolden 1 unyaka odlule

Last reply by sleagolden 1 unyaka odlule

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Google Websites (Youtube, Google Search, Drive...) constantly intermittent

Since a few months, I'm having problems sometime to access Googles websites : Youtube, Google Search, Drive... Sometimes, it does load very fast (i do have Fiber optic) b… (funda kabanzi)

Since a few months, I'm having problems sometime to access Googles websites : Youtube, Google Search, Drive... Sometimes, it does load very fast (i do have Fiber optic) but sometimes, it will take between 2 and 10 minute to load one Google Search page. Reloading doesn't do anything. It's often on site at the time that is "disable". Other website (Netflix, Amazon... never have any issue, even during thoses moments) My other computer (a mac) doesn't have this issue, and I have no issues if i use the Private mode. Also, other browser doesn't seems to have this issue.

I have some extensions : uBlock Origin, I don't care about cookies and Speed Dial. Disabling thoses doesn't seems to affect this problem. I finally uninstall Firefox, and reinstalled it (with my preference) and still the problem persist.

Does someone have any tips to solve this issue ?

Thank you

Firefox 123.0.1 (64bit) Windows 11

Asked by come.bocabeille 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and eff… (funda kabanzi)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Asked by Slaweko 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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A new window for bookmark

I used to click on a bookmark to open a new window and load the link, but now it's loaded directly into the original window, how do I revert back to the previous state? … (funda kabanzi)

I used to click on a bookmark to open a new window and load the link, but now it's loaded directly into the original window, how do I revert back to the previous state?

Asked by William 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Disable specific keyboard shortcuts for 123.0.1?

I use the numerical keypad frequently and need to use "/" often, but that key shares the shortcut for "quick find" which I then have to exit and click back into whatever … (funda kabanzi)

I use the numerical keypad frequently and need to use "/" often, but that key shares the shortcut for "quick find" which I then have to exit and click back into whatever text box I was typing in before I can continue. The alternative is to continually move my hand back and forth to the other "/" shared with "?". Both are annoying and unnecessarily take extra time.

I would very much like to disable the keyboard shortcut attached to the "/" key on the numerical keypad.

Thank you!

Asked by ilkilzer 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Can't get to Gmail

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able t… (funda kabanzi)

This is going to start out sounding like a Google problem, but please read the whole thing. I have a new Windows 11 Dell, and I normally run Firefox. When I wasn't able to attach a file to a gmail email I went to Google Account Help. It suggested that I delete cookies and cache, which I have now done several times. Now the problem is that I can't get to Gmail from Account Help. I have deleted everything that Firefox History will let me delete, and no matter how I try to get to it I cannot get to Gmail. It keeps me in Google Account Help.

Here's why I think I have a Firefox problem. In frustration I opened MS Edge. It let me get to Gmail, and it let me attach the file to my email. It seems to me that if I were having a Google problem, it wouldn't matter which browser I was in. As soon as it saw my email address it would put me in the same place. That's my reasoning anyway.

Please Help!!!

Asked by MikeO175 1 unyaka odlule

Last reply by mahnoor mahnoor 1 unyaka odlule

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How do I stop Pocket?

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Fire… (funda kabanzi)

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Firefox. All have failed.

Does Mozilla not allow me to stop Pocket?

Asked by cvhorie 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Firefox Homepage Configurations reset after login

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settin… (funda kabanzi)

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settings.

And I doing something wrong? I install, make a few basic config changes in Firefox to match what I want, then I sign in, and poof: i lose my homepage on ALL my active sign-ins.

    • Fix Title Type-o: O to o

Asked by scorc.one 1 unyaka odlule

Last reply by scorc.one 1 unyaka odlule

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Google Sheets mousewheel scrolling directly to bottom of sheet and disabling

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and… (funda kabanzi)

When in Google Sheets in Firefox a single scroll click of the mousewheel takes me to the very bottom right of the sheet. The scroll wheel is then disabled vertically and horizontally.

Error is verified for all Google Sheets. Problem does not exist when accessing these sheets in Incognito Mode.

Error does not occur when accessing these sheets in Chrome.

Sheets is all but unusable without mouse scrolling capability.

Asked by Sean Thomas 1 unyaka odlule

Answered by Sean Thomas 1 unyaka odlule

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Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (funda kabanzi)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Asked by xame 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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A "success" page starts instead of my home page

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your brows… (funda kabanzi)

how do I stop thjs page from coming up first it starts with "success" Success! Firefox is ready to go. Your add-ons and customizations have been removed and your browser settings have been restored to their defaults. If this didn’t fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

Asked by rbunger 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Bookmarks are automatically saved to Bookmarks Menu not selected folder

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to fi… (funda kabanzi)

In Windows 11 on a new laptop: I save bookmarks to a selected folder but then each one always saves automatically to the Bookmarks Menu, not the folder. Then I have to find it and move it to the folder I selected in the first place. How do I save directly to a folder??

Asked by amklingen 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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firefox addons page is blank (.. and so are some other support/help pages)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Anot… (funda kabanzi)

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

Asked by Radu 2 iminyaka edlule

Answered by zeroknight 2 iminyaka edlule

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PG&E (PGE) PG and E Website has blocked Firefox

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states… (funda kabanzi)

The subject website pge.com has blocked Firefox apparently because new function that they have instituted features that Firefox cannot support. The subject website states it does not support Firefox. Is this refusal to support on the subject website a known problem? I have searched the Firefox Help without results. Is this even considered a problem? I appreciate Firefox and would like to see it be a supported browser on the subject website.

Asked by RIPPER 2 iminyaka edlule

Answered by RIPPER 2 iminyaka edlule

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connection to yahoo mail not working today

When going to mail.yahoo.com, I get this error message: The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can so… (funda kabanzi)

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

Asked by JWC 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

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Bookmark a pdf page

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark butto… (funda kabanzi)

Hello! I was reading a pdf file in Firefox, and I wanted to bookmark a page to read it later. Unfortunately, on the top right hand corner, I can't find the bookmark button (the ribbon button), and in the settings there is no way to find it or the option related.

Could you help me? Thanks.

Firefox 123, Windows 11

Asked by SuMo Bot 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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pdf files fail to download from numerous sites

pdf files fail to download in Firefox, but not other browsers. In particular these sites: https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https:/… (funda kabanzi)

pdf files fail to download in Firefox, but not other browsers. In particular these sites:

https://heinonline-org.ezproxy.socialaw.com/ https://1.next.westlaw.com/ https://www.medicare.gov/my/eMSN https://fc7.fastcase.com https://www.mlb.com/

However, I can download from non-password protected sites like:

https://www.irs.gov/ https://www.ssa.gov/ https://www.sec.state.ma.us/

Downloads work in other browsers. I've checked various items in the settings and none of them help.

I like Firefox, but if it won't, I will go elsewhere.

Asked by larsenlaw73 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule