Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Can't sign in to Sync with Firefox 68

I have downgraded Firefox to version 68.11.00 on my Android 8, because I need some features that in new Firefox miss. But I can' sign in: I go to the settings, then open… (funda kabanzi)

I have downgraded Firefox to version 68.11.00 on my Android 8, because I need some features that in new Firefox miss.

But I can' sign in: I go to the settings, then open the address:

about:accounts?action=signin&entrypoint=preferences

but the blue running circle keeps rotating to infinity with no further steps.

https://i.postimg.cc/fW2jYDHD/Screenshot-20220329-131620-Firefox.j... https://i.postimg.cc/fW2jYDHD/Screenshot-20220329-131620-Firefox.jpg

How can I login?

Asked by Michele Bartoletti Stella 2 iminyaka edlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Using my passwords

Some times i wanna use someone’s camputer, but I can’t sync my account because it’s not mine i wanna give back it, i wish I could scan qr code or something more convenien… (funda kabanzi)

Some times i wanna use someone’s camputer, but I can’t sync my account because it’s not mine i wanna give back it, i wish I could scan qr code or something more convenient than typing only for that website password that i need to work to leave my sign in information for that website would be greater and greater please think about it and make a solution for it. Of course this is a new invention concept

Asked by Ebi nzii 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Saya tidak menemukan data saya

Awalnya saya tidak bisa masuk dan menyetel ulang pasword Setelah masuk saya tunggu tapi data data saya tidak muncul seperti biasanya Email : [email removed from publ… (funda kabanzi)

Awalnya saya tidak bisa masuk dan menyetel ulang pasword Setelah masuk saya tunggu tapi data data saya tidak muncul seperti biasanya Email : [email removed from public]

Asked by nothero09 1 unyaka odlule

Last reply by Kiki - Currently off (back April 16) 1 unyaka odlule

  • Okugcinwe kunqolobane

Not receiving Verification emails while trying to sign into one device

I am attempting to sign into Sync on my tablet and am not able to receive the triggered Verification emails (neither the initial one when attempting to sign in nor any fo… (funda kabanzi)

I am attempting to sign into Sync on my tablet and am not able to receive the triggered Verification emails (neither the initial one when attempting to sign in nor any follow up ones). Oddly enough, it's only this device where the issue is present. I was able to use my desktop computer to successfully unlock my account after accidentally locking it and change my primary email address in case that was the issue. Both of these actions triggered email notifications. Even when attempting to sign into my tablet's Sync with my new primary email address I am not able to receive the Verification emails.

I have also double checked my spam folder and whitelisted accounts@firefox.com. I have not noticed any other issues with my tablet besides this very specific thing.

Would someone be able to provide guidance? I wasn't able to find any help articles about this particular scenario and am not sure how to proceed.

Thank you, B

Asked by browser11 1 unyaka odlule

Last reply by Infinity__ 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sign In on a new device

I'm curretnly trying to sign into a new device, but the new device keeps telling me that the password is incorrect. However, it's literally the account that I'm signed in… (funda kabanzi)

I'm curretnly trying to sign into a new device, but the new device keeps telling me that the password is incorrect. However, it's literally the account that I'm signed into right now, whose credentials I am able to see and verify.

Asked by gilder1993 1 unyaka odlule

Answered by Infinity__ 1 unyaka odlule

  • Okugcinwe kunqolobane

Cold sweat: recovery codes didn't work!

Hi there, I just started a seldom-used FF profile to have it synced (you lose FF sync connection if you don't log in within 2 months, I think…). I set up my account for… (funda kabanzi)

Hi there,

I just started a seldom-used FF profile to have it synced (you lose FF sync connection if you don't log in within 2 months, I think…). I set up my account for decent security: 2FA, wrote down the recovery key and recovery codes.

As I changed the password recently (didn't re-generate said recovery strings), I expected the disconnected state, all right. So I proceed on entering my new password, and out of curiosity, decide to make as if I didn't have the 2nd factor on hand

The Firefox Sync dialog page now asks me for a "Recovery code" that's 10 digits long. To my great surprise, none of those I saved when first setting up the account worked! I know I didn't use any of them.

More, the terminology had me confused: when is a recovery key used vs. code? Both files contain "Recovery codes" in their name, besides, a "digit" is: "1 any of the numerals from 0 to 9, especially when forming part of a number." Nowhere in Firefox Sync a string of 10 "digits" generated: the "recovery key" is 32 character long, in 8 sets of 4 characters, and the "recovery codes", as I understood it, 10 "character" long (and there are 8 of them), number and letters, so not digits.

Why none of my codes worked? Would have it been necessary to generate a new set after changing password?

Asked by cubytus 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Authentication not possible, can't sign in to my old account

Hello everyone. I had a different account linked to my primary email address and I had this stupid authenticator app on my old phone, which (surprise, surprise) died. And… (funda kabanzi)

Hello everyone. I had a different account linked to my primary email address and I had this stupid authenticator app on my old phone, which (surprise, surprise) died. And now I am unable to log in because there is literaly no other way to recieve authentication codes. I don't have backup codes, I don't know if I ever had them, I thought it is possible to just get the code via sms, email or any other way, but apparenly not. How can I contact support to either verify my old account sending my ID card or whatever they need to identify me or delete the old account so I can use the old email address for this new account? I also could not log in using my old laptop becase the moment I tried to do so it disconnected me and I can't log in anymore. Also, why isn't this new account syncing stuff from my old laptop's browser on my new laptop's browser? It said it synced but there is nothing in there, no bookmark, no history, nothing. Thanks in advance.

Asked by Gordana Bogic 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmarks gone

I explicitly made sure that all my bookmarks are synced with my account before installing a new system on my PC. Now, after signing back into my account, none of my bookm… (funda kabanzi)

I explicitly made sure that all my bookmarks are synced with my account before installing a new system on my PC. Now, after signing back into my account, none of my bookmarks are available. The recent tabs, my passwords, my settings and add-ons - everything was there but none of my bookmarks. I dearly hope you didn't break my neck here MOZILLA!!

Asked by tobkaa 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost all my passwords/bookmarks etc from firefox sync service

Hello. I've reinstall today my OS and re-sync into firefox (ofc reset password before because i also forgot that) and after login and sync there is no my saved "profile".… (funda kabanzi)

Hello. I've reinstall today my OS and re-sync into firefox (ofc reset password before because i also forgot that) and after login and sync there is no my saved "profile". There is some option to restore ? I dont have acess to files before reinstalling OS.

Please help if u can.

Regards

Asked by shaylospl 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

My account wipe off overnight

Hello, i don't know what happen to my Firefox account i used it last night and i on my pc today to find out i'm log out i tried login it says wrong password which i chang… (funda kabanzi)

Hello, i don't know what happen to my Firefox account i used it last night and i on my pc today to find out i'm log out i tried login it says wrong password which i change the password then i find out all my information is gone including all my save password.

Asked by talk2rasaq 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

recovering my data after password reset

hi I've made a grave mistake, in a hurry I was in need of something from my mozilla account, so I hastely logged in but couldn't so I changed my password since I had acce… (funda kabanzi)

hi I've made a grave mistake, in a hurry I was in need of something from my mozilla account, so I hastely logged in but couldn't so I changed my password since I had access to my email but I lost all my data.....and I do have my mozilla keys for this account. plz tell me there is a way to recover my data for the love of god btw, I didn't see no warning in the reset my password page about losing my data WTH tnx

Asked by mcdown0001 1 unyaka odlule

Last reply by mcdown0001 1 unyaka odlule

  • Okugcinwe kunqolobane

old computer dead - need bookmarks

My old computer died completely. Why do my old bookmark and settings not transfer to Firefox when I log in with my Firefox account on the new one? The old computer was se… (funda kabanzi)

My old computer died completely. Why do my old bookmark and settings not transfer to Firefox when I log in with my Firefox account on the new one? The old computer was set to sync. And if not what's the point of having a log in if they don't sync?

Asked by ataugir 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Being coerced into sync by Firefox browser

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc.. I will NEVER sync because I do not in… (funda kabanzi)

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc..

I will NEVER sync because I do not intend to give you in a neat wrapper what others pay you for, I want to remain anonymous as much as possible, and I certainly do not intend to give ANYBODY a neat package of linked and authenticated accounts etc. about myself. That is why I am not on FB, Twitter, LinkedIn etc etc..

STOP demanding I do this SYNC shit. Or I will tell everyone I work with, play with, etc to NEVER us any Mozilla products as sooner or later, they are going to blackmail you.

Asked by ehgerritsen 2 iminyaka edlule

Last reply by Eric hill 1 unyaka odlule