• Kusonjululiwe
  • Okugcinwe kunqolobane

Trying to restore my e-mails

My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the … (funda kabanzi)

My old computer crashed and a new is on the table. I have downloaded Mozilla Thunderbird again and I have a backup made by Mozilla Backup onan USB. When I try to use the Mozilla Backup to restore i lokks fine, I have the backup file in the window and it starts working. It works a long time with the "e-mail" part and than all the other parts says "OK" on by one. BUT, when opening the Thunderbird---nothing there. Despite the Restore has worked a long time nothing is to find in the Thunderbird. ? I have used the same metod earlier with other transfers between computers without any problems.

Please out there, help---what can I do?

Sten

Asked by Stenteg 1 unyaka odlule

Answered by Stenteg 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

SMTP fails to connect

SMTP connection failed, appaently without any changes made by me - neither Port 587+STARTTLS, nor Port 465+SSL/TLS succeed in making a connection - both are suggested by … (funda kabanzi)

SMTP connection failed, appaently without any changes made by me - neither Port 587+STARTTLS, nor Port 465+SSL/TLS succeed in making a connection - both are suggested by IONOS.

I am at a complete loss as to how to fix this failure and have tried many settings: now very frustrated by previously my very excellent email client...

Asked by bevm1066 2 iminyaka edlule

Answered by bevm1066 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Keep receiving the failed to send message how do i stop it?

Recently i've noticed alot of failed to send messages in the inbox and its still comming, i havent sent any emails from the address and i was wondering how do i stop the … (funda kabanzi)

Recently i've noticed alot of failed to send messages in the inbox and its still comming, i havent sent any emails from the address and i was wondering how do i stop the failed messages.

Asked by arrengoh1999 1 unyaka odlule

Answered by arrengoh1999 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird stopped printing headers

Printing an email page used to include the URL address at the upper right of the page & the subject at the upper left corner. But not anymore. I tried another profil… (funda kabanzi)

Printing an email page used to include the URL address at the upper right of the page & the subject at the upper left corner. But not anymore.

I tried another profile & it printed the URL as usual. Then I went to Print > Options > Print headers and footers and unchecked the box and of course no headers or footers printed.

Then I re-checked the box & the footers printed but not the URL header. And the subject name now printed at the top center of the page.

This uncheck / recheck seems to have affected all the email in the profile. It made a permanent change to all.

There used to be page setup options to choose which headers & footers you wanted printed but I cannot find that now. Where is that located?

Asked by Mike109 1 unyaka odlule

Answered by Toad-Hall 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

reinstallation

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can… (funda kabanzi)

Uninstall Firefox running on win 10 & cannot reinstall just will not 'take' just installs shortcuts but will not start & cannot access Web when other browsers can... currently asking through android Firefox have account yet win browser will not do a thing and no reference of installation in Windows directory despite shortcuts being visible and a rough simily of Firefox browser opening on desktop really freaking me out... can you advise please...

Asked by capricorn.one2112 1 unyaka odlule

Answered by capricorn.one2112 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Deleting files

I have saved several files to the Firefox download page on my iPad. However, I do not know how to share or delete them. I can only view them. Is there any way I can mana… (funda kabanzi)

I have saved several files to the Firefox download page on my iPad. However, I do not know how to share or delete them. I can only view them. Is there any way I can manage them?

Asked by davidseltzer 1 unyaka odlule

Answered by Infinity__ 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Bookmarks don't restore into their folders

Hello, I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folde… (funda kabanzi)

Hello,

I'm trying to restore my bookmarks from a .json backup file, but when I restore from it, all the bookmarks go into the Other Bookmarks folder. All the other folders are imported but are empty. I've tried the automatic backups and the same thing happens.

Obviously I don't want to have to drag and drop 2000 bookmarks back into their folders... how can I fix this?

Thanks, Barnaby

Asked by barnabyde 1 unyaka odlule

Answered by barnabyde 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My question was why does cursor disappear in Mozilla Thunderbird email.

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mou… (funda kabanzi)

My question was why does cursor disappear in Mozilla Thunderbird email. I did not find answer in forum, but worked it out... Open Windows start menu. Type mouse. Open mouse / Advanced Options. Find "Hide cursor when typing" box... uncheck it. Fixed. Hope that helps someone!!!

Asked by iant123 1 unyaka odlule

Answered by Stans 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Emails synced in Thunderbird exist offline on my harddisk?

I have multiple email accounts across Zoho and Gmail. I currently use Thunderbird to view and send emails across these accounts. Question 1: Do these emails sent and re… (funda kabanzi)

I have multiple email accounts across Zoho and Gmail.

I currently use Thunderbird to view and send emails across these accounts.

Question 1: Do these emails sent and received all exist on my hard disk? In other words, if I cancel my Zoho and Gmail accounts, do I still have access to emails on these email accounts in my Thunderbird?

Question 2: If the answer to Question 1 is no, then is there a way to configure Thunderbird to make an offline copy that mirrors what is in the Zoho and Gmail accounts?

Thanks

Asked by lothar mathias 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Feature Request: If URL input stripped of all spaces is a valid URL then provide that as an option to click

I'm a regular user of Firefox Focus on Android and enjoy it very much. I also tend to use swipe-style keyboard input on my phone and that automatically adds a space afte… (funda kabanzi)

I'm a regular user of Firefox Focus on Android and enjoy it very much.

I also tend to use swipe-style keyboard input on my phone and that automatically adds a space after each word that has been swiped. If I want to go to "reddit.com/r/dataisbeautiful" then the easiest way for me to type this into the URL bar with swiping results in:

   Reddit. com /r/data is beautiful

Due to the automatic space insertion at various places.

If the browser could see that this string of characters/words without spaces produces a valid URL then it could suggest that as an entry to click on beneath the URL bar.

I think this is small but useful feature. I recognise that there might be complexities that I haven't considered. As it is not specific to Firefox Focus, I'd be happy to see it in Firefox too. I realise also that it is providing special behaviour to cater to people that use swipe input and not everyone uses swipe input but at the same time it doesn't seem crazy to have for people that don't use swipe input but somehow find themselves with an accidental space in there.

Thanks!

Asked by m.pricejones 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Where are Contacts settings?

There is little help with Contacts/Address Book. How do I put the address books in the l/h sidebar into a specific order like alphabetical, for instance? How do I change … (funda kabanzi)

There is little help with Contacts/Address Book. How do I put the address books in the l/h sidebar into a specific order like alphabetical, for instance? How do I change the order of contacts from alphabetical by first name to alphabetical by surname?

Where are the setting controls which do this?

Asked by Jim Kinnibrugh 1 unyaka odlule

Answered by YongHan 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Using the 'Chat' facility on the HSBC website

Hi, Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'… (funda kabanzi)

Hi,

Let me start with two points: (a) this is the first time that I've used this site, so if I do anything wrong please just tell me and I won't do it again, and, (b) I'm no technician (I deliberately use Firefox because I believe in Mozilla's business principles, not because I think Firefox is technically superior to other browsers - although I'm quite prepared to believe that it is) but I can follow instructions. OK, so having said that …

I am using the latest version of Firefox [98.0.2 (64-bit)] on a bog standard Dell laptop under Windows 10 [Edition Windows 10 Home, Version 21H2, OS build 19044.1620, Windows Feature Experience Pack 120.2212.4170.0].

I have recently opened an HSBC bank account. If I try to access their UK online banking site (https://www.hsbc.co.uk/) using Firefox (which I should very much prefer to do than with any other browser), it is missing the most important feature of 'Chat' (the only sensible way of talking to HSBC without having to endure a half-hour wait). However, if I access it using any other browser (e.g., Microsoft Edge) the 'Chat' facility is available in the bottom right-hand corner of the screen. Please note that with Firefox I am using a 'container' (called HSBC) - I don't think that Edge has similar facilities.

Can anybody please tell me whether I might have some setting or other (e.g., say something to do with 'pop-ups' which I think that the HSBC's 'Chat' facility uses) set incorrectly?

Thank you and best regards

John

Asked by the.sharps 2 iminyaka edlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

E-mails under "Account NONE" and not Inbox

I think this happened after the recent update to 91.7.0, may have been 91.6.0. I lost, at a minimum, an entire folder. Doing a filtered key word search, Thunderbird shows… (funda kabanzi)

I think this happened after the recent update to 91.7.0, may have been 91.6.0. I lost, at a minimum, an entire folder. Doing a filtered key word search, Thunderbird shows that the folder, thus the e-mails in in that folder, are in Account NONE. How do I access this account so I can move the e-mails back where they belong? C:\Users\3TIER\AppData\Roaming\Thunderbird\Profiles does NOT show a "None" profile in any of the sub-folders

Asked by chuy1 2 iminyaka edlule

Answered by chuy1 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Language Setting Issues -> Culprit is the update installer

I cannot point out "which" version caused this (looks like 91.2.1 https://support.mozilla.org/en-US/questions/1355115), but on my Windows 10 x64, the Preference -> Gen… (funda kabanzi)

I cannot point out "which" version caused this (looks like 91.2.1 https://support.mozilla.org/en-US/questions/1355115), but on my Windows 10 x64, the Preference -> General -> language setting was messed up. It showed and was set up to English (Canada) in lieu of English (US).

Asked by chuy1 1 unyaka odlule

Answered by chuy1 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I can't use the new print modals. What alternatives are available in Thunderbird and Firefox?

I have visually-induced vertigo/supermarket syndrome. I have a hard time aviding accidental scrolling in the new print modals. @#$%^ modals. Because of the accidental s… (funda kabanzi)

I have visually-induced vertigo/supermarket syndrome.

I have a hard time aviding accidental scrolling in the new print modals. @#$%^ modals. Because of the accidental scrolling, because they scroll in front of other elements in the same window, and because the modals aren't designed for page down, and because they don't integrate with system-level print options, these don't work for me.

So far I've been using the system print dialogues instead of the Firefox and Thunderbird print modals, but I accidentally updated Thunderbird a few months ago, and lost access to the system print dialogues.

Asked by MarjaE 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Gmail

I recently accidentally clicked on save "password", when logging into to my Gmail on my MAC. How do I stop automatic password login with gmail?

Asked by gsiege 1 unyaka odlule

Answered by Infinity__ 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

never mind solved problem. not seeing how to delete

suddenly on Thursday afternoon (4/21/22), Thunderbird could no longer retrieve mail on one of my gmail accounts. I could still send, however. when I clicked 'get messages… (funda kabanzi)

suddenly on Thursday afternoon (4/21/22), Thunderbird could no longer retrieve mail on one of my gmail accounts. I could still send, however. when I clicked 'get messages' I got a popup: One account. All of Google. Sign in with your Google Account but it won't let me sign in-- just keeps asking for my email or phone number but enter it and it asks the same question again. at the same time, I could get mail on my other 2 gmails but couldn't send from them. a few times when I tried to send mail, I got a message about my settings. I hadn't changed any settings, they are the same for all of my 3 gmail addresses. the other two emails that couldn't send, suddenly resolved on its own today and I can send emails on them again. I have full function with gmail (on browser, phone, laptop) just not with Thunderbird on my desktop. Was there an update on Thursday that did this to me? Have you been hearing from others with this problem? Did Google do something? thanks

Asked by sndybeech 1 unyaka odlule

Answered by sndybeech 1 unyaka odlule