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I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is that?

Hi,

I recently recovered my Lenovo laptop and when I sign in my Mozilla account again, nothing happens - no bookmarks, passwords, history etc. are imported. I'm not sure if it's important to mention, but I had to recover my password, in order to sign in after the recovery of my laptop.

When I look at the history of my account, it looks as if it starts on the day I recovered my laptop. I am, however, pretty sure that I use the right sign-in e-mail address.

Is there any way I (or someone from the Mozilla support?) could search with my IP address or the name of my device to find out in which account any history appears prior to the day of my recovery?

Any help would be very much appreciated as I have lost a very big amount of data...

Thank you in advance!

Best, Paris

As title.

Around mid-December, various issues occurred with Firefox. Around December 18th, after reinstalling Firefox, I found that I could no longer recover synchronized data from the server, including bookmarks, extensions, and all other synchronized items.

What could be the cause, and how can this be resolved? Could Mozilla have changed any policies that restrict the synchronization function?

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information that they were like blank page. I thought Firefox had crashed and I closed it and opened it again. And I saw Firefox open without any tab. In the history section, I followed the last Windows and tabs, but it was a one site, not all my tabs. What are you doing in Firefox? Damage to your User Information?

i had to restore windows 10 (some things weren't working at all after some maintenance) i performed the restore with the option to keep the files i then installed firefox logged into my google account via gmail page then in firefox itself to restore bookmarks and everything else (same google account)(i had to reset the password via google account) now i dont get all the things saved/synced: no bookmarks, no passwords, extensions, etc. please help

Hello Team,

I had saved a lot of passwords and bookmarks to my account but as you can see, after I signed in, I cant see any of mentioned above. Kindly support for re-access of my bookmarks and saved passwords.

Regards, Saheem Munir

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

Hello

I have a small problem. When I click MENU and Bookmarks, I can't access my synced bookmarks from my PC computer. But when I edit one bookmark, I see all folders from my PC to put in. Normally I can't see all my folders with bookmarks from my PC.

Please help ;-) Phone = Huawei P20 Pro Android EMUI 12

Mateusz from Poland

My Firefox for Android is not syncing. I click the sync button and nothing happens, it just says the last sync was 7 hours ago. Is this normal? If there are other related articles, I apologize

We just got a mew desktop and I want to sync by android phone Firefox to the desktop so I can retain my bookmarks, passwords, and tabs. I have synced between my phone and my old desktop with no problem. But now when I try to sync my phone to the desktop, all my sync options are greyed out and it won't let me select anything?

I set up sync, I went thru my old passwords on my Mac browser Firefox and deleted many old/dead ones, expected to see the list on my iPhone Firefox browser to match. Signed in properly on both, pressed sync several times each time showing complete.

I'm still seeing PW's I deleted on my Mac in my Iphone's list...

What could be the problem? I have uBlock Origin ad blocker installed.

Thanks