Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have t… (funda kabanzi)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Asked by George Martin 4 izinyanga ezidlule

Last reply by arleta05 4 izinyanga ezidlule

Support for Google Advanced Protection

I am trying to use my Gmail account on Thunderbird for Android app, and Google blocked the OAuth client that it uses for authentication since it is currently not yet allo… (funda kabanzi)

I am trying to use my Gmail account on Thunderbird for Android app, and Google blocked the OAuth client that it uses for authentication since it is currently not yet allowlisted for use on accounts protected by Advanced Protection Program unless the desktop app.

Technically I could disable it temporarily until the app gets into stable release or use the desktop app, but I'll chime in Mozilla Connect instead on that.

Asked by Andrei Jiroh Eugenio Halili 2 izinyanga ezidlule

Last reply by WhatsApp Golden 2 izinyanga ezidlule

x.com very slow and freezing Firefox android

Recently, browsing x.com makes Firefox android not responding and freezing. I have tried to clear cache and remove all extensions but still I can't use it. Then I uninsta… (funda kabanzi)

Recently, browsing x.com makes Firefox android not responding and freezing. I have tried to clear cache and remove all extensions but still I can't use it. Then I uninstall it completely then install it and I disabled Enhanced Tracking Protection but the problem not solved. Now I am using built-in app to browse x.com which is not have this problem. Is it a bug? how to fix it?

Asked by fahad.alsaidi 2 izinyanga ezidlule

Last reply by Emma lily 2 izinyanga ezidlule

unable to browse while on VPN due to Proxy Refused the connection

I've recently been using Firefox for work, due to this I use a cisco VPN, but everytime I turn it on, fire fox stops working by saying that the proxy refused the connecti… (funda kabanzi)

I've recently been using Firefox for work, due to this I use a cisco VPN, but everytime I turn it on, fire fox stops working by saying that the proxy refused the connection. I tried using chrome and it worked fine. I've rebooted my router and phone but still same the issue keeps happening, this doesn't happen when using Firefox on VPN on my laptop, just on my phone. Any help on this?

Phone: Samsung S22 Firefox version: 132.0.2

Asked by isairios1996 3 emasontweni adlule

Last reply by seo connect 2 emasontweni adlule

Bank page not loading

When I log into my online banking I see the bar fill as I'm logged in and then the page with my account information does not load. I used the log-in name/password on my p… (funda kabanzi)

When I log into my online banking I see the bar fill as I'm logged in and then the page with my account information does not load. I used the log-in name/password on my phone and on Safari and they work. Everything was working last week. I've restarted my computer and checked for updates on it and on FireFox. The bank offers no technical help. Any ideas?

Asked by helfand 4 emasontweni adlule

Last reply by M Rauf 3 emasontweni adlule

I don't know what's happened

When I open up Thunderbird I'm asked for a password. I am using the password that does open up MSN and I get this message. "Sending of password for user wellnessexperts… (funda kabanzi)

When I open up Thunderbird I'm asked for a password. I am using the password that does open up MSN and I get this message. "Sending of password for user wellnessexperts@msn.com did not succeed. Mail server pop-mail.outlook.com responded: Authentication failure: unknown user name or bad password." The last email I received is 10/1/2024.

My deceased husband, the IT guy, has used Thunderbird for years and I have been able to use it everyday until now without having to enter a password. I do need help with this. Thanks Carol Campbell

Asked by wellnessexperts 2 izinyanga ezidlule

Last reply by bobd888 2 izinyanga ezidlule

Mails are not loaded in chronological order

Hi, when loading my mails from Microsoft Outlook account they are not loaded correctly ordered. The first 100 mails are partly from this year and partly from 2004. If I w… (funda kabanzi)

Hi, when loading my mails from Microsoft Outlook account they are not loaded correctly ordered. The first 100 mails are partly from this year and partly from 2004. If I want to see this year's mails I need to load the whole folder which is about 12,000 mails. That's too heavy and slows down everything. Can I avoid this behaviour? Maybe by copying all mails to a new folder to regain the correct order? Thanks & regards, Michael

Asked by Michael Redmann 3 emasontweni adlule

Last reply by Jack Smith 3 emasontweni adlule

how to stop firefox from "shuffling" between 2 open windows

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a differen… (funda kabanzi)

hi. i have (too) many windows and tabs open - and whenever i click the firefox icon in my dock, it doesn't go to the window i was just in - instead it chooses a different window and i get back to the original window by clicking the dock icon again - how do i make this stop?

Asked by jackie.sussman 1 inyanga edlule

Last reply by Agatha Abigail 1 inyanga edlule

Captive portal detection prevents me from logging into network

Hello mozilla support, I have been having this issue for a couple days where I've been trying to connect to a network on my personal device, and getting sent to "pi… (funda kabanzi)

Hello mozilla support,

     I have been having this issue for a couple days where I've been trying to connect to a network on my personal device, and getting sent to "ping.archlinux.org/nm-check.txt", but upon it opening it would prompt me to login to the network (then clicking on login would go to ping.archlinux.org and so on...)
     For a while I was messing around with NetworkManager configs to no success, but then I found captive portal detection and I've made progress on solving the issue, so far I've tried turning "network.captive-portal-service.enabled" to false but then the "open network login page" button stopped showing up entirely and trying to search would so a no WIFI page,
     so that won't work, then I tried changing "captivedetect.canonicalURL" to an empty string, but then the network login page was obviously an empty page, I'm really not sure what to do now, I haven't found any answers yet, so any help will be greatly appreciated.

Thank you in advance.

Asked by Code Kiwi 2 izinyanga ezidlule

Last reply by as 2 izinyanga ezidlule

Can't send or receive email from BTconnect.com

I am trying to reinstall latest version of Thunderbirds on my Windows 10/11 PC and reconnect with my email provider ie British Telecom email address @btconnect.com. Serv… (funda kabanzi)

I am trying to reinstall latest version of Thunderbirds on my Windows 10/11 PC and reconnect with my email provider ie British Telecom email address @btconnect.com.

Service provider is Outlook.office365.com

Microsoft Imposed changes in recent weeks / months 1. OAuth2 authentication 2. Followed by Another Microsoft imposed server change from POP3 to IMAP 3. Old Outlook App mail reader now changed to New Outlook App mail reader, (don't know if this app is preventing Thunderbirds from working independently or not ? )

The latest download from Thunderbirds has automatically obtained the IMAP and SMTP server settings but I still cannot receive incoming mail or send . I have received some error dialogue messages from previous Thunderbird Installation attempts : "Authenticated but not Verified" Can you please help resolve this issue, it is driving me crackers.

Many thanks Graham Bardo Please continue to reply to the email address - messages can be received on my smartphone OK

Asked by bards@btconnect.com 2 izinyanga ezidlule

Last reply by Audrey Fischer 2 izinyanga ezidlule

Web pages loads slower than ever

Please tweak your browser. give as much performance as any other browser available in the market. It loads some web pages slower than a snail. According to the test I hav… (funda kabanzi)

Please tweak your browser. give as much performance as any other browser available in the market. It loads some web pages slower than a snail. According to the test I have conducted on browserbench.org, firefox has performed below avarage. Please I request you to tweak your browser, I am a loyal firefox user since 2010 but the recent updates has been so garbage that I had to switch in edge browser as my daily internet needs.

Asked by babanadhikary45 2 emasontweni adlule

Last reply by user303622216338340367260445219422568142686 2 emasontweni adlule

Need help with compliance in submitting Firefox Color theme designs, how can I make/post color variations?

Please be patient with this narrative. I am new to using Firefox Color. The question will be about whether and how one can upload color variations on a theme design conc… (funda kabanzi)

Please be patient with this narrative. I am new to using Firefox Color. The question will be about whether and how one can upload color variations on a theme design concept. I just had an uploaded theme rejected as "duplicate" even though close 25+ color and UI variables carefully changed. I haven't been able to find the right place to ask this question.

About 4-5 months ago after noodling around with the amazing Firefox Color tool, experimenting with changeable UI elements and color controls slowly, I slowly began building a dark theme I'd imagined but never thought I'd be able to build — not knowing anything about current day CSS. After many hours, much trial & error, I eventually landed on the kind of dark theme I'd wanted —with a very different color palette from common blacks and charcoal greys. I learned how to share it with the Marketplace, uploaded it, described it, it was approved. Thumbs up!

Please bear with me, this next part is what I do not understand and need guidance on how to be compliant with add-on marketplace rules. I'm not sure whether I should, or should not, provide links to the themes I am referencing, given my Q turns on color variants of a design scheme.

The past 3 months, having tested my first theme across a wide span of websites, some dark, some light, some wild colors, and also my being a power user of hierarchical bookmark folder dropdowns, I found a number of usability areas where I wanted to improve color UI interactions. This also after testing with my screen at full brightness, and also at night using warm light filtering. Today I set out to make a much better new dark theme, not just improving core usability but really going after a far more pleasing balance with better colors and distinctions to remove any possible distractions from web browsing no matter which site I was on.

Spent 5-6 hours revamping every element color completely, exported my new theme.xpi to the Marketplace, wrote up description, submitted for approval with the title "Dark Subtle Color - 1"; and about 5 hours later it was approved. I named it with #1 because I knew I wanted to also try some different color variations and dub that one as "Dark Subtle Color - 2".

Maybe I messed myself up with a poor naming strategy, but I'm not experienced in the norms & rules here. It is so common in design to arrive at harmony & balance in relationship to dark, medium and light UI values, after careful attention to contrast differentiation, separation, readability in browser default states, hover states, dropdown & popup states, active vs inactive tabs etc. Then one tries new colors for variety, while sticking to the relative color values of that balanced design. I've seen color variations on themes all over the web, from Chrome store to Firefox Add-on Marketplace.

I the time waiting for approval, after analyzing my submitted theme, I decided I wanted to change up the background colors of the Active and Inactive tabs to provide even greater contrast and distinctions, so that when I'm researching and have 20+ tabs open with most of them pushed out of the limited viewport, and I'm skipping between various tabs, when I have to horizontal scroll, my eye can instantly skim and locate my Active Tab ... because it is that bullet-proof different.

Really happy with those new color choices! But one change leads to another, and next thing I am changing and adjusting many more elements. Particularly after I finally dug into and figured out the 15 or so "other" UI color elements listed in the Advanced Colors for which I had previously never understood where the corresponding visual elements were located on-screen.

Yes I began with my submitted "Dark Subtle Color - 1", but I changed all together about 25 color elements -- not like some crazy rainbow world -- many were subtle improvements based on popups, selected URL, bookmark dropdowns, background and text colors, changed the color of icons, changing the opacity of the Bookmark Folder icons and their associated text labels to dial down the amount they popped out in a distracting way. I liked this arrangement very much as well, so per plan I saved the new theme.xpi file and submitted to Marketplace as "Dark Subtle Color - 3". It's a separate theme but to the untrained eye the only standout features would be the new tab-state colors.

So yes I was surprised and taken back when I later get mozilla emails stating my numbered color theme - 3 was rejected, not published: "Our review found that your content violates the following Mozilla policy or policies: - Other, specifically Duplicate: We cannot add your theme to the gallery because we do not permit duplicate copies of existing themes. We appreciate your involvement in the Theme developer community."

My question is: Was my principle error poor NAMING of the last theme? The colors are different! What am I missing about the word "duplicate"? Maybe the rule-set should be really clarified because "different color choices" and "duplicate" are 2 very different things. I spent this time to write this up so that others beside myself can be helped. Rules are always essential, but it seems to me that in pursuit of definitional purity, users are poorly served if color variations on theme arrangments are verboten. Thank you in advance.

Asked by Quicksite 4 ezinsukwini ezidlule

Last reply by markwarner22 4 ezinsukwini ezidlule

Thunderbird Login vergessen

Hallo zusammen Ich habe ein neues Notebook und wollte mich beim Thunderbird neu anmelden. c.k@hispeed.ch ist korrekt, doch das Passwort habe ich vergessen. Wie kann ich… (funda kabanzi)

Hallo zusammen

Ich habe ein neues Notebook und wollte mich beim Thunderbird neu anmelden. c.k@hispeed.ch ist korrekt, doch das Passwort habe ich vergessen. Wie kann ich das Passwort zurücksetzen.

Freundlich Grüsst C.Kaiser


Hello everyone

I have a new notebook and wanted to log in to Thunderbird again. c.k@hispeed.ch is correct, but I forgot the password. How do I reset the password?

Friendly greetings C.Kaiser

Asked by Cornelia Kaiser 4 ezinsukwini ezidlule

Last reply by mozilla664 4 ezinsukwini ezidlule