Yonke imikhiqizo Community Forum

Every 2 or 3 days, Thunderbird tells me it needs to be updated. I run the update but halfway through it stops and tells me that I have a newer version on my PC. Why can it not recognise that I am up to date?

My husband and I use the same internet provider activ8 and access it through Thunderbird. I have a new computer. Received a configuration code from Activ8 and I can receive emails but not send them. Get the message PEER USING UNSUPPORTED VERSION OF SECURITY PROTOCOL. THE CONFIGURATION TO MAIL.ACTIV8.NET.AU MUST BE CORRECTED. How do I do that? Activ8 says they can't help.

My email set-up is a mess. In December, when I had a problem, my provider told me to open a new account, which I did. Both my old and new accounts received emails for a few days, and then only the new account was receiving emails. Now I find that my drafts and sent messages are saved to the old account, and suddenly yesterday I was unable to send emails, from either account.

I keep getting this error message: "Sending of the message failed. Peer reports incompatible or unsupported protocol version.: The configuration related to mail.activ8.net.au must be corrected"

I have no idea what this means or how to correct it.

In initial set up of Thunderbird laptop: on the last screen of set up, after entering username and password, Thunderbird set up posts a green background notice: " [checkmark] Configuration found in Mozilla ISP database." When "Done" is selected, a the following yellow background notice is posted: "Unable to log in at server. Probably wrong configuration, username or password." I know username and password are correct; they allow access to email via Spectrum webmail. I am confident configuration is correct [IMAP] \,because that is the configuration I have always used with my Thunderbird account on other computers. Suggestions?

Add outlook email account in Thunderbird app on Macbook does not strictly go through microsoft 2-step verification process. In stead, microsoft verification window flashes away instantly and Thunderbird window takes over. Although OAut2 is specified, the set up is not right. Sending email from outlook account takes about one minutes. Sometimes if it takes longer time, sending email will fail.

(Login to server imap.videotron.ca with username (username....)failed) shows up continually and I don't know how to make it stop. It is stopping me from sending or opening emails. Can someone please give me a solution. I've just switched it to a new computer and I am getting the same messages on both computers. Thanks

All the folders, Inbox included, disappeared from one of my outlook accounts. It's OK everywhere else so I decided to remove and re-add the account in Thunderbird but now I can't add it again.

I get the error. "Authentication failed. Please check the username and password Exchange auth error"

I know the Username and Password is correct.

Solution appreciated, please.

The Hilton hotel reservation produces the following .ics file (with some edits for privacy), which fails on import. Deleting lines like the second block will import correctly. I can make this edit when needed, so this is more of a bug report than a question. I have not tried to narrow it down more, this is something I do once every couple of months.

BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN COMMENT:via ics.agical.io CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:2026xxxxT035151Z UID:2026xxxxT035151Z-1969360351@ics.agical.io DTSTART:2026xxxxT220000Z DTEND:2026xxxxT180000Z ORGANIZER: SUMMARY:Your Upcoming Stay DESCRIPTION: LOCATION:Hampton Inn %26 Suites by Hilton Wheat Ridge Denver West\, 4025 Clear Creek Drive\, Wheat Ridge\, 80401\,US BEGIN:VALARM TRIGGER;VALUE=DURATION:-PTM DESCRIPTION:Agical Alarm: Your Upcoming Stay ACTION:DISPLAY END:VALARM X-MICROSOFT-CDO-BUSYSTATUS:BUSY END:VEVENT END:VCALENDAR

BEGIN:VCALENDAR VERSION:2.0 METHOD:PUBLISH PRODID:-//Microsoft Corporation//Outlook 11.0 MIMEDIR//EN COMMENT:via ics.agical.io CALSCALE:GREGORIAN BEGIN:VEVENT DTSTAMP:2026xxxxT035119Z UID:2026xxxxT035119Z-224582756@ics.agical.io DTSTART:2026xxxxT220000Z DTEND:2026xxxxT180000Z SUMMARY:Hampton Inn %26 Suites by Hilton Wheat Ridge Denver West\, 4025 Clear Creek Drive\, Wheat Ridge\, 80401\,US END:VEVENT END:VCALENDAR

Having used Outlook for over 20 years I have over 500 folders and thousands of emails. Is there a way to tell how many folders and emails I have? Can Thunderbird handle such a large import, maintain my folders and their hierarchy, and the maintain the emails stored in them?

I use Pop3 and have about 30 email accounts. Is that an issue? Does Thunderbird import all of the account settings?

Can I run both Thunderbird and Outlook simultaneously to determine if Thunderbird has imported everything and the migration is complete and fully functioning?

I read someone had a problem importing because their Outlook was 32 bit versus 64. How do I tell if mine is one or the other?

Do you know of any other import issues/problems?

I am running Thunderbird 147.0.1 (64-bit) on Windows 11 Pro 25H2. I have Thunderbird set up with two email accounts -- gmail and outlook.com (an old msn.com address). Approximately every 10-14 days the msn.com account encounters an error with the message "Command Error 12." When this happens, Thunderbird immediately drops all the local email folders for the msn.com account, and attempts to redownload all email and folders associated with the account. The msn.com account in question is configured for IMAP:

server name: outlook.office365.com Port:993 Connection Security: SSL/TLS Authentication Method: OAuth2

The expected behavior here would be for Thunderbird to display a connectivity error message but retain all local email on my laptop. However, this specific connectivity issue is dropping all locally stored email. I also noticed that the mail columns get reset to default. It appears this issue is causing Thunderbird to delete not just the email but some of the account configs as well.

At present, I do not have a screenshot showing the command error 12 message. I will try to take a screenshot the next time the issue occurs. What is not clear is whether this is an account setup issue or a bug in Thunderbird. Any advice would be appreciated. Thanks.

Problem with recurring events in the caldav (external) calendar. If you delete one instance of an event (today), events for previous days are automatically created.

Thunderbird ver. 140.7

Google calendar invite created in Thunderbird lacks Google Meet link and sender acceptance is off by default .

Given:

• A user with a personal Google account; and
• User has enabled Google Calendar setting Automatically add Google Meet video conferences to events I create; and
• The user’s Google calendar is added to Thunderbird using instructions in https://support.mozilla.org/en-US/kb/using-lightning-google-calendar; and
• The user creates an event with at least one guest in Thunderbird;
• The user has 30 min default notifications in TB enabled.

When:

• User creates a meeting invite with at least one guest and Thunderbird saves/sends the event to Google Calendar via its current integration

Then:

• No Google Meet link is attached to the event in Google Calendar; and
• Google Calendar does not record the event creator as an accepted attendee; and
• As a result the event creator does not receive reminders unless they manually accept the invitation by logging into Google account online.

Expected behavior:

• Google Meet link is automatically included in Events with at least one guest;
• The event shows in TB as accepted by the sender by default;
• The sender is reminded in TB before the meeting as per default reminder settings;

Note: As it stands, I cannot use TB for creating online meeting with guests, as it includes no links for meetings, and no reminders. It is only useful for reading google calendar but not for creating or updating meeting events.

When a message is removed from a folder via that folders' Retention Policy, I assume the message is permanently deleted. Is it possible for that message instead to go to Trash? Thank you.