Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

All my tabs were gone when i opened firefox.

this is the second time when i turn on my laptop and open firefox but the tab section gets glitched with spaces between multiple tabs and when i restart the browser, ever… (funda kabanzi)

this is the second time when i turn on my laptop and open firefox but the tab section gets glitched with spaces between multiple tabs and when i restart the browser, everything is gone

Asked by Hassan Aziz 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

  • Kusonjululiwe

Restore bookmarks - choose file does not work

All of a sudden, all my bookmarks are gone. I read the instructions on using the "Restore" function to find a backup. I am on a Mac, and I found all the backups of my bo… (funda kabanzi)

All of a sudden, all my bookmarks are gone. I read the instructions on using the "Restore" function to find a backup. I am on a Mac, and I found all the backups of my bookmarks in Finder. BUT, when I go through the Restore function and click "Choose File" nothing happens -- I am not given any way to navigate to a location and select a file. HELP!!! I use my bookmarks daily in my job!

Asked by Chris 2 izinyanga ezidlule

Answered by Chris 2 izinyanga ezidlule

  • Kusonjululiwe

My bookmarks are missing and the Bookmark Toolbar doesn't work

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmark… (funda kabanzi)

I don't know whether this happened after an update - there was one a few days ago, but I only realised this morning, after switching on the computer, that all my bookmarks are missing. The toolbar is there, empty, only reading "For quick access, place your bookmarks here on the bookmarks toolbar"... I wish! I tried to restore the bookmarks - but it seems there is no backup to restore at all. Then I tried to check my profiles, but there is only the one currently in use. Then I tried to move a tab to the bookmarks toolbar - and nothing happened. Then I began to panic: toolbar apart, we're speaking about years of bookmarks, most of them related to my research for my books... All the advice in the support seems to point towards profiles and backups, but, as I said, it's clearly not my case... Please, please, please: help!

Asked by Chiara Prezzavento 2 izinyanga ezidlule

Answered by Chiara Prezzavento 2 izinyanga ezidlule

  • Kusonjululiwe

2025/04/09 Firefox bookmarks and tags missing. Restore not working.

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefo… (funda kabanzi)

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefox sync, so that I can keep them up to date.

I now have no bookmarks and no tags.

For some context, two things just happened simultaneously. So, I'm not entirely sure which is the culprit.

1) Firefox just updated and I rebooted my computer.

2) Norton 360 updated sometime in the past two days. I attempted to familiarise myself with the new interface. Foolishly, given the track record of Norton-360-for-breaking-your-games, I ran the disc cleanup, which recommended I remove approximately 400 Mb of data. Norton stated this data was temporary files. If they were indeed my bookmark history, nowhere did Norton indicate they were bookmarks. Also, never have I encountered a disc cleanup that wholesale wipes bookmarks. I do hope Norton is not the culprit and this is just a glitch, because if this were due to Norton having no safety net for deleting an entire library of bookmarks - and they can't help me restore them - then that will be the final nail in the coffin for me doing business with Norton.

The suggestion to go to Import and Backup in Firefox, then click Restore, offers only the option of Choose file... - and then launches nothing.

Currently, I'm seeking any means of restoring my bookmarks. Any help would be appreciated.

I had presumed that I was taking reasonable measures through my Firefox Sync settings to protect my bookmarks and ensure they could be restored in the event of accidents. If these bookmarks are permanently lost, the amount of work I've just lost is quite the blow.

Edit No. 01: After writing this, my Bookmarks Toolbar is also now empty. Perhaps it had wiped earlier, but was merely waiting for a refresh to take effect.

Edit No. 02: Also, it seems I am unable to create any new bookmarks. I shall read the help suggestions relating to that now, to see if it's a relevant issue.

Asked by Devolvio 2 izinyanga ezidlule

Answered by Devolvio 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back?

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet … (funda kabanzi)

Hi. I accidentally deleted the "Today" subfolder that exists under the "History" section in Mozilla. How can I get it back? I'm not interested in getting the internet history from today back, just the folder. Thank you for your help.

Asked by zombiemom123 6 izinyanga ezidlule

Answered by zombiemom123 6 izinyanga ezidlule

  • Kusonjululiwe

Zakładka po aktalizacji

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktu… (funda kabanzi)

After the update, there are no firefox android bookmarks, there are no more on the profile. where are they, how to recover bookmarks from the old firefox browser. Po aktualizacji brak zakładek firefox android, na profilu ich nie ma. Gdzie sai jak odzyskac zakladki ze starej wersji Firefox

Asked by 69darkos 5 izinyanga ezidlule

Answered by 69darkos 5 izinyanga ezidlule

  • Kusonjululiwe

lost bookmarks and no backups in library

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happen… (funda kabanzi)

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happened, they all just disappeared? Any other advice to try please?

Asked by mumof5dooleys1 1 isonto elidlule

Answered by mumof5dooleys1 1 isonto elidlule

  • Kusonjululiwe

Trouble recovering bookmarks

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate th… (funda kabanzi)

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

Asked by Jerald Galen 3 izinyanga ezidlule

Answered by Jerald Galen 3 izinyanga ezidlule

  • Kusonjululiwe

How to restore bookmarks from a bookmarksbackup .jsonlz4 file on a mac

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups.… (funda kabanzi)

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

Asked by jYOW 18 amahora adlule

Answered by jYOW 18 amahora adlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Lost Contacts

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I … (funda kabanzi)

My previous post seems to have disappeared, so will try again. I am 85 years old and have been using Thunderbird fo over 15 years with out any problems. Afew days ago I tried to send an e-mail and didn't have any "Send" button. In trying fix, I some how deleted my contacts sidebar. I sill have my addresses book. I have tried everything to retrieve them but no luck. I tried removing Thunderbird and reinstall, but it comes back the same. I would appreciate an guidance in trying to resolve my problem. Thank You

Asked by Gerald Woldt 6 izinyanga ezidlule

Last reply by James (On Leave) 6 izinyanga ezidlule

  • Kusonjululiwe

previous session lost how to recover

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous sessi… (funda kabanzi)

w11 on laptop. Cleaned PC using CCleaner. Restarted windows. Launched Firefox and only 1 tab with calendar opened. Went to History but no indication of the previous session available. ?

Asked by Mal Owen 4 izinyanga ezidlule

Answered by Mal Owen 4 izinyanga ezidlule

  • Kusonjululiwe

Recovering old data

My laptop crashed and I had to format my hard and install new windows. I have kept my passwords database files, which uses to be key3.db and key4.db along with logins.j… (funda kabanzi)

My laptop crashed and I had to format my hard and install new windows.

I have kept my passwords database files, which uses to be key3.db and key4.db along with logins.json and logins-backup.json files from my old use with me separately...

But the new Firefox folder didn't create these files anywhere where I could replace them with my files to get my stored passwords back.

Please help me restore my data from these files onto my new Firefox so I can get my stored passwords back.

Asked by doctoranaskhalil 3 izinyanga ezidlule

Answered by doctoranaskhalil 3 izinyanga ezidlule

  • Kusonjululiwe

URGENT HELP NEEDED NOW - the latest browser update removed all my TOOLBAR FOLDERS, all my Recent activity :-( PLEASE HELP ME GET THEM ALL BACK

HELLO, the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and per… (funda kabanzi)

HELLO,

the latest browser update removed all my toolbar folders, all my Recent activity , my history etc etc, i am so damn pissed off about this as i had my work and personal websites saved in all my folders, ans all my favorite websites saved in my recent activity, so i want all them back ASAP so how do i do that?

this is urgent that someone fixes this asap , so it would be much appreciated for you to fix the issues as it was your update that done it.

thank you

regards, natasha.

Asked by Tash :-) 2 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

I just deleted a folder full of unique bookmarks representing considerable research. How do I 'undo' ?

I was trying to Sort by Name, but hit Delete, because the right-click menu presentation shifted. No worries, Ctrl Z should undo on PC. Nope. Now I'm learning the only r… (funda kabanzi)

I was trying to Sort by Name, but hit Delete, because the right-click menu presentation shifted. No worries, Ctrl Z should undo on PC. Nope. Now I'm learning the only restore is through JSTOR/backup. I don't want to restore a previous state of operation. I want to un-Delete a folder. Is that a feature somewhere, somehow?

And secondly, can I force confirmation for all future folder deletions?

Asked by mediavant 2 izinyanga ezidlule

Answered by mediavant 3 emasontweni adlule

  • Kusonjululiwe

Okay - I'm just confused now.

So I asked a question yesterday with the same problem but since then I've done a lot of my own research & what-not so I'm hoping I'm little more educated on what to d… (funda kabanzi)

So I asked a question yesterday with the same problem but since then I've done a lot of my own research & what-not so I'm hoping I'm little more educated on what to do, however I'm just not fully understanding what I'm doing wrong, unfortunately.

So a run down of what happened yesterday. I was told by a microsoft guy to do a factory reset but select the option to keep my files. Which I did. I thought because I have a Firefox account my passwords will be uneffected. I did the reset & came back, downloaded firefox for their website, went to sign in & of course, I forgot my password for that, I hit forgot password & I was told to insert a 32 key code. I was never once given a code, I've had my account for yeeeears. I had to forgo entering the code & yup, everything has been wiped.

Since then in my research, I've heard many people talking about C:/Windows.old/users/kelsi/AppData/roaming/mozilla/firefox/profiles - I have this in my folders. Inside that there's also logins & logins-backup (JSON files) & key4 file. When I open up the logins into my notepad app, I see all my sites that I have passwords for (encrypted) so they are there! I then also have C:/Users/kelsi/AppData/roaming/mozilla/firefox/profiles/profiles (there's two folders labelled profiles). I was speaking to a few users online who said that I've to copy & paste the C:/Windows.old(...)profiles onto the C:/Users (...)/profiles & then start up firefox again. I did all that, opened up firefox again but nothing. However in the c:/users folder upto & into the profiles folder, it's got the key4, logins, logins-backup there. When I open the logins file on notepad, all my encrypted passwords are now also in the c:/users(...) profiles section.

So I'm just wondering what to do now. I feel like I've gone crazy trying to figure this out. I've got a lot of resources to use, spoke to so many people but I seem to have hit a deadend. I'm a complete beginner with all of this, I only use my laptop for Firefox, so I really don't know much about the ins & outs of anything else. I am hoping this makes sense to someone & can point me in the right direction of either where to go next or what I've done wrong (I can't emphasis enough how much of a beginner I am, so please make it easy to understand) Thank you in advance.

Asked by Kelsie 1 inyanga edlule

Answered by jeff-g 1 inyanga edlule

  • Kusonjululiwe

I had to have my computer reset and my Windows reloaded. Now Mozilla Firefox is not set up like I had it originally.

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names u… (funda kabanzi)

I cannot figure out how to add my favorite things to the toolbar. The toolbar doesn't even show up at the top of my page. I just get a string of random bookmark names under the address bar with the Other bookmarks folder at the end. I can't even get rid of "Finish Setup" which is the last one shown. How do I do find where the toolbar is hidden and get it to show? Once I do find it, how can I add my favorite items to the toolbar? I even had ask a question online to find out how to restore my most recent bookmark which was backed up in the documents folder on my computer. Any suggestions would be very helpful. I don't like the way Mozilla Firefox looks now. It isn't as easy to use. I have included what the top of page looks like now. I am sorry I didn't think to keep one of how it used to be.

Asked by Mitzee 1 inyanga edlule

Answered by jscher2000 - Support Volunteer 1 inyanga edlule

  • Kusonjululiwe

Missing Window

Today I needed to reboot my browser, and did so they same way i've done countless times before, but when I restarted it only 10 of the 11 windows I had open before closin… (funda kabanzi)

Today I needed to reboot my browser, and did so they same way i've done countless times before, but when I restarted it only 10 of the 11 windows I had open before closing it were in the "Recently closed windows" section of "History".Please tell me there's some way to recover that window.I had a lot of tabs open in that window that I need back.Why would Firefox just discard it like this?Like I said, i've done this so many times without an issue.

Asked by Osiris3.0 1 inyanga edlule

Answered by Osiris3.0 1 inyanga edlule

  • Kusonjululiwe

bookmarks

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever yo… (funda kabanzi)

I would like to know what happened to all of my bookmarks I had when I opened my firefox, nothing is there and I can't seem to find out how to restore them.. what ever you have done to firefox, mozilla I hate to say I don't like it at all.. thanks

Asked by lis152 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule