Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Ikhiyiwe

Getting started

duplicate of /questions/1443809 thread. I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions… (funda kabanzi)

duplicate of /questions/1443809 thread.

I need help with everything to do with email so what is your email address or what is your phone number so I can ask my questions ?

Blaine McKearney, [removed email and phone# from public support forum] Calgary, Alberta , Canada .

Asked by loomac 1 isonto elidlule

  • Ikhiyiwe

cannot get browser to update

duplicate of /questions/1443841 thread. I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of u… (funda kabanzi)

duplicate of /questions/1443841 thread.

I cannot get firefox to update. It is set up for automatic updates but they don't happen. Even if I try manual installation of updates it says the update fails. I ran it in troubleshooting mode and the problem still exists. I restarted my computer and the problem still exists. I am using a mac running on Monterey. How can I get it to auto update again? (and even though it says failed to check for or install updates, it looks like I do have the latest version of firefox)

Asked by pzioga 1 isonto elidlule

  • Ikhiyiwe

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks.

Locking this thread, please continue here: [/questions/1437977] I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There … (funda kabanzi)

Locking this thread, please continue here: [/questions/1437977]
I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

Asked by y4p474fr2r 2 izinyanga ezidlule

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Version compatible with mac OSX 10.11

I just downloaded the latest version of firefox. When I tried opening it the message said it is not compatible with Max OSX 10.11. I now need to download a later versio… (funda kabanzi)

I just downloaded the latest version of firefox. When I tried opening it the message said it is not compatible with Max OSX 10.11. I now need to download a later version of firefox. Which version is compatible with Mac OSX 10.11? thank you!

Asked by paula.jo.dorr 1 unyaka odlule

Answered by James 1 unyaka odlule

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MBOX upload to inbox 2500 limit

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can … (funda kabanzi)

Mbox upload to thunderbird went smooth. Setting on 14,000 emails in Local folders... However when I drag and drop that folder into the inbox of my gmail account so I can view remotely on any device, It caps out at 2500. I searched this on the web and it looks like google caps imap exchanges to 2,500/day but it says that it allows you to migrate entire inboxes up to 3 a month...

How do I get more than 2500 or set a schedule of uploading in the right order for exactly 2,500/day?

OR is there a better way altogether to get this to happen? I tried to connect my gsuite email account to pull in all old files but it could never gain access which led me down this google takeout mbox down load and upload into thunderbird

Asked by bartleygroupproperties 1 unyaka odlule

Answered by Stans 1 unyaka odlule

  • Ikhiyiwe
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THUNDERBIRD MIGRATION FROM LENOVO WINDOWS 10 TO ACTIVE DELL WINDOWS 11

Please continue at https://support.mozilla.org/en-US/questions/1375256 Thank you Stan and David for your replies which were helpful but unfortunately I didn't express my… (funda kabanzi)

Please continue at https://support.mozilla.org/en-US/questions/1375256

Thank you Stan and David for your replies which were helpful but unfortunately I didn't express myself clearly enough for which I apologise.

My USB Thunderbird back-up is from a LENOVO Laptop. The Thunderbird version is 91.2.1 (32 bit) running on Windows 10.

I have new DELL Inspiron with Thunderbird 91.8.1 (64 bit) running on Windows 11. I have successfully found in Mail -

  • Local Folders which contains .msf Filter Rules DAT folders for Trash (File), Trash.msf (MSF File), Unsent Messages (File), Unsent Messages.msf (MSF File)
  • pop3.iprimus.com.au folders for Drafts, Drafts.msf, Inbox,
Inbox.msf,
.msg FilterRules,
.popstate

Sent Sent.msf Trash Trash.msf

In the LENOVO back-up Thunderbird there are no matching like named folders or files to input into the DELL. nor are there any storage files with the extensions (mbox) or (sbd) folders.

SEPARATELY when I initially setup the new DELL I put the back-up USB is port and Thunderbird initial set-up provided a command to load data from that drive which worked ! In that case I selected the top option IMA ?which stored data on the cloud based server ? not the POP option.

What led to this major issue was a need by DELL to delete and repartition the SSD to resolve a problem which I discovered with AVAST and resolved. It was one of these parties that suggested that Thunderbird would automatic convert the old files and set-up appropriately. In all there were 6 individuals involved in at least 2 countries. I have spent countless hours on this new DELL PC with Windows 11. My time is quite stretched hence my delay in responding to your good responses.

Hopefully there's some additional info here which will help resolve the problem of retaining all msgs, folders and addresses.

Thanks again for your time in considering my problem and providing possible solutions.







I set up a new Dell 5510 Inspiron with the latest version of Thunderbird which runs well in Windows 11 environment. Previously when I set up a new PC I followed instructions which created a backup from the superceded Windows 10 Laptop on to a USB file Mozilla Thunderbird. I installed Thunderbird and compared the files and discovered 1 file which had no data in it and copied that data directly into that file and it worked perfectly - bringing across everything contacts, folders etc.

On the new DELL I followed the setup prompts and had no success - I activated the top box to store data, not on cloud but to retain on server. I uninstalled and tried again this time activating the box under the top one to store most historic data on Laptop - again no success. - comparing data was fruitless as there was no file with 0 data

It has been suggested that (with Thunderbird closed, I just copy the Back-up USB Folder "Mozilla Thunderbird" from the Window 10 Laptop over the "Mozilla Thunderbird" in Apps under Settings in Windows 11 and magically all (Contacts and email history in folders ) is supposed to happen. Reason is that the new Thunderbird App does all the conversion and set-up.

reluctant to do this as it's taken 2 weeks to reach this point and I don't wish to over-write those Thunderbird that have been received in that time.

Your advice would be appreciated. I the process as it has been suggested above OR is there another process to be followed ?

Thanking you in anticpation of your time to digest the above and respond accordingly.

Asked by ianwhitbread1 1 unyaka odlule

Last reply by Stans 1 unyaka odlule

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Transferring from Mac to PC

I've checked other replies to this question but I seem to be having difficulty. My Mac is running 11.6.5 of the OS and version 91.8.1 (64-bit) of Thunderbird. I located t… (funda kabanzi)

I've checked other replies to this question but I seem to be having difficulty. My Mac is running 11.6.5 of the OS and version 91.8.1 (64-bit) of Thunderbird. I located the Thunderbird folder on the Mac and copied over my network onto the PC (Downloads folder to start with). The PC is running version 10.0.19043.1645.

I've then gone into C:\Users\Martin\AppData\Roaming and copied and pasted the Thunderbird folder from Downloads into there. Everything transfers successfully. I've gone into C:\Users\Martin\AppData\Roaming\Thunderbird\Profiles\n8bomz85.default and deleted the pkcs11.txt file as posted elsewhere

When I open Thunderbird (91.8.1 on Windows) I'm prompted to setup a new email account. From what I've read, opening up should take me straight into my mail that is currently sitting on my Mac. I'm clearly doing something wrong - can anyone help please?

Asked by Martin 1 unyaka odlule

Answered by Stans 1 unyaka odlule

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older browser

have mac 10.10.5 -tried to install newer firefox browser (not compatible) and in process lost old version of broswer and all bookmarks. Can find and reinstall original br… (funda kabanzi)

have mac 10.10.5 -tried to install newer firefox browser (not compatible) and in process lost old version of broswer and all bookmarks. Can find and reinstall original browser and regain my bookmarks

Asked by MKRUMMY 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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I have a 2008 iMac with El Capitan 10.11.6 ... Need to re-load my Firefox, but can't.

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know… (funda kabanzi)

I realize that you all don't support the older version. Yet it's also the case that Apple won't update this El Capitan on my 2008 model (terrible, a crying shame, I know).

I've also tried to install your Extended Support Release. Will that work? I'm an independent research scholar, not currently associated with either Oxford or Stanford.

So I really need to have your Firefox back — I had it until this morning, when I needed to trash it (b/c of a bug), and then re-install. Yet I've not been able to re-install so far.

Hence, I'm seeking your help!

Thank you, Davy

Asked by dkydd1 1 unyaka odlule

Answered by James 1 unyaka odlule

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Profile is not loaded after migration from another Ubuntu machine, folders are correct

I have migrated my profile for Thunderbird (TB) from an old machine to a new machine, both running Ubuntu 20.04.4LTS. Both have TB 91.7.0 installed via apt. The Profile f… (funda kabanzi)

I have migrated my profile for Thunderbird (TB) from an old machine to a new machine, both running Ubuntu 20.04.4LTS. Both have TB 91.7.0 installed via apt. The Profile folders are located on a separate NTFS partition. I opened a terminal and ran "thunderbird -p" to open the profile manager. I created a new profile and pointed it to the profile folder path (path/to/ntfs/partition/Thunderbird/Profiles/xxxxxxxxx.default).

I open TB but only see the "welcome page" asking me to setup a new account. When I check the profile folder under about:profiles it shows me the correct path.

What could be the issue? I appreciate your help!

For migrating Firefox everything worked smoothly using the same procedure.

Asked by Wollipolli 1 unyaka odlule

Answered by Wollipolli 1 unyaka odlule