Yonke imikhiqizo Community Forum

Computer crashed. New password provided by ISP doesn't work for T'bird: The first 200 times I tried it, I got that it wasn't correct. Now it says "That incoming server already exists." I've lost YEARS of files, contacts, my calendar, etc., if I can't get back into T'bird, and reading all the Support stuff has given me no way to fix it.

I want to remove one of my old email accounts. I need to use the Account Actions button, but it isn't showing. I've read everything about how to get the button to appear, but nothing works. I'm using the latest update to Thunderbird. My menu bar is showing. All the setting for each email account are showing. One suggestion was to click on the small button in the lower left corner, but the small button I have just opens the account settings, no Account Actions.

Is anyone familiar with this issue and how to get that Account Actions button to show?

Thanks for the help.

Jason

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

Hi. I ve been trying the hole day to add my IONOS email account "r.uhlhorn@starvan.eu" to my thunderbird. It doesnt work. See pictures attached, thunderbird does not ask me for any password, only name and email adress. Then it gets stuck completely. Please help.

Best regards, Ralf

I created and uploaded autoconfig-v1.1xml as shown below. When I add an account in Thunderbird, information such as the server name is retrieved as configured, but only the part of the username before the @ sign is displayed, not the domain name.

<clientConfig version="1.1">

 <emailProvider id="********">
   <domain>********.com</domain>
   <displayName>Mail Server</displayName>
   <displayShortName>Organisation ********</displayShortName>
   <incomingServer type="pop3">
     <hostname>pop3.********.com</hostname>
     <port>110</port>
     <socketType>STARTTLS</socketType>
     <username>%EMAILADDRESS%</username>
     <authentication>password-cleartext</authentication>
   </incomingServer>
   <outgoingServer type="smtp">
     <hostname>smtp.********.com</hostname>
     <port>587</port>
     <socketType>STARTTLS</socketType>
     <username>%EMAILADDRESS%<</username>
     <authentication>password-cleartext</authentication>
   </outgoingServer>
 </emailProvider>

</clientConfig>

The version of Thunderbird is 140.0.1esr (64-bit). I unchecked "Create Accounts in the new Account Hub" and was able to create a new account.

I am trying to create a totally new email address in Thunderbird. I am not importing an existing email. I am creating a new email. But the instructions provided by Thunderbird are out of date or inaccurate. When you follow their instructions you will only find the option to use an existing account to add to thunderbird. Can anyone help?

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list.

with a couple others it quickly signed me out, but this on is not.

I have recently updated my PC and I have re-installed Thunderbird. However, Thunderbird will not allow more than 2 GMail accounts to be set-up. I get Unable to log in at server. Probably wrong configuration, username pr password. It is a gmail account, so the system automatically recognizes it. I have made double and triple sure that the user email and password is correct. I have even made my password smaller to ensure it is not the length of my password that Thunderbird has a problem with. Furthermore I have made sure that the outgoing server label is also unique. Despite all that, I am still unable to add a third Gmail account. Can you please help

TBird keeps asking permission to connect to a gmail account I no longer use and is supposed to be deleted by Google. I keep selecting Deny but it continues. I have a new gmail account I've been using for over a month and this just started. I deleted every reference I can find to the old account but all to no avail. Suggestions welcomed.

Hi all, I have a client who uses Thunderbird and wants to close his orange.fr email address, but has thousands of emails he needs to be able to continue to refer to / archive. I advised to move all the emails from the IMAP server/inbox folder, to a Local folder in Thunderbird. Having done this, I tried to remove the account, did NOT check the box “Remove Message Data” and (wrongly assumed) there would still be a way for him to see his orange.fr emails in a local folder somewhere, but they all disappeared. I’ve tried to trace the path for the local folder but can’t see a way to see them once the account is removed. Can any suggest the best way to GUARANTEE that he can close his orange.fr email account and still retain his old emails? I’m guessing that if he closes the account but doesn’t remove it from Thunderbird, the account will retain the local folders but will be unable to connect to the orange.fr email address. I suppose that would be a solution but I’m guessing Thunderbird will throw a connection error every time it opens? is there a neater way? We would prefer to avoid trying to export them to another mail client.

Any suggestions / advice greatfully received. I’m just nervous that he doesn’t lose access to his old emails after closing his orange.fr email account. TIA Russ