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Tabs for my website URL, previously assigned to a now-deleted container, keep crashing. No other tabs crash.

Tabs for my website URL, once assigned to a now-deleted container, keep crashing. Deactivating "Container" add-on did not help. My URL opens fine on other computers, othe… (funda kabanzi)

Tabs for my website URL, once assigned to a now-deleted container, keep crashing. Deactivating "Container" add-on did not help. My URL opens fine on other computers, other browsers. It seems permanently contaminated by a bad container assignment. No other tabs crash. Help!

Asked by Jonathan Tourtellot 2 izinyanga ezidlule

Abnormal termination of Firefox

If you leave more than one tab in the background while using Firefox, it may irregularly automatically shut down. This happens even if you manually change the close after… (funda kabanzi)

If you leave more than one tab in the background while using Firefox, it may irregularly automatically shut down. This happens even if you manually change the close after n hours in the settings, and I'm currently using Samsung Galaxy. For Galaxy Tab, I've tried to lock the app, allow the background, etc. to prevent this irregular shutdown, but to no avail. How do I solve these problems?

Asked by 이제현 2 izinyanga ezidlule

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firefox for iOS crashes as soon as i try to type!

firefox for iOS 113.2 iOS 16.5 iPhone 8+ okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i ju… (funda kabanzi)

firefox for iOS 113.2 iOS 16.5 iPhone 8+

okay, so: this has only been an issue since i updated to iOS 16.5. i can open firefox for iOS without issue, and i think if i just tapped into the search bar that might be fine? (unclear.) but what i know is that as soon as i try to type in the search bar, the app crashes! how can i fix this?

Asked by violet.clare.kelly 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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App crashes when checking downloads

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the … (funda kabanzi)

I left a critical review on the Play Store recently at the time of writing this regarding how, for years, the Firefox Android App would crash whenever I try to check the 'Downloads' page. This happened on at least 3 different devices over the years, and still does to this day. Because of this issue, Firefox no longer notifies me the time takes for a download completion in my notifications; only that it's completed once it does.

Asked by jonasan13 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox on Android freezing/crashing when pressing address bar while scrolling

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much. Here's a video: https://imgur.com/a/7etdWuL … (funda kabanzi)

My phone is on Android 13 with the latest Firefox update. Under "Crashes" in Settings, there isn't much.

Here's a video: https://imgur.com/a/7etdWuL

Asked by lakimens 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Long press > New Tab doesn't restore tabs after Firefox crashes

Hello, I've told to report technical issues on this website. I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a l… (funda kabanzi)

Hello,

I've told to report technical issues on this website.

I've noticed an issue with Firefox iOS where, if Firefox silently crashes and I open a new tab by doing a long press on the iOS home screen, then selecting New Tab, Firefox only opens that new tab and does not restore the previous session and all previously loaded tabs are gone.

That has happened to me multiple times now and I've had to then try and figure out which tabs I had open by going through the browser history, which is pretty annoying.

To prevent that, I'm pretty much not using the long press > new tab functionality at all anymore and instead I open the app first, then open a new tab. Sometimes, I'll open the app, and if the app crashes, THEN I'm asked if I want to restore the session. Then I have to make sure to not accidentally press NO cause it seems there's no way to get that session back afterwards.

I would suggest a few ideas to prevent this issue: - please offer a setting to auto-restore previous sessions after a crash, instead of asking - alternatively, if pressing NO, or opening a new tab from the homescreen with a long press, offer a way to restore a previous session somewhere on the new tab page

Asked by possimpible 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Microsoft Forms link doesn't open and crashes the app.

Hey there! Below is the crash log I pulled from the Android app, which wasn't letting me open a Microsoft Forms link. Any ideas what's causing the crashes? Thanks in … (funda kabanzi)

Hey there!


Below is the crash log I pulled from the Android app, which wasn't letting me open a Microsoft Forms link.

Any ideas what's causing the crashes?

Thanks in advance!



85f0a34f-db68-4577-b8a8-3885ca555283 mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Error executing SQL: Integer -2 out of range at index 12


mozilla.appservices.places.uniffi.PlacesApiException$UnexpectedPlacesException: reason=Error executing SQL: Integer -2 out of range at index 12 at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:21) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.read(places.kt:1) at mozilla.appservices.places.uniffi.FfiConverter$DefaultImpls.liftFromRustBuffer(places.kt:14) at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.liftFromRustBuffer(places.kt:7) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:2) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.liftFromRustBuffer(places.kt:1) at mozilla.appservices.places.uniffi.FfiConverterRustBuffer$DefaultImpls.lift(places.kt:7) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:3) at mozilla.appservices.places.uniffi.FfiConverterTypePlacesApiError.lift(places.kt:2) at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:2) at mozilla.appservices.places.uniffi.PlacesApiException$ErrorHandler.lift(places.kt:1) at mozilla.appservices.places.uniffi.PlacesConnection.applyObservation(places.kt:163) at mozilla.appservices.places.PlacesWriterConnection.noteObservation(PlacesConnection.kt:24) at mozilla.components.browser.storage.sync.PlacesHistoryStorage$recordObservation$2.invokeSuspend(PlacesHistoryStorage.kt:44) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:107) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1137) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:637) at java.lang.Thread.run(Thread.java:1012) Suppressed: kotlinx.coroutines.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@ab9352e, Dispatchers.IO]

Asked by taha.suhail.chaudhry 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Trouble with xfinity email

Hello, I have had issues with multiple crashes with Firefox for I Os, now when I try to access my xfinity email, I get the to and from but not the body of the email. I up… (funda kabanzi)

Hello, I have had issues with multiple crashes with Firefox for I Os, now when I try to access my xfinity email, I get the to and from but not the body of the email. I updated Firefox and rebooted my iPhone but still the same results.

Asked by bslade5 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Crashes

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firef… (funda kabanzi)

I’d like to start off by saying that I’ve been a Firefox user for you know probably a couple decades anyway. Today Mar7 whenever I clicked on the link in Apple Mail Firefox tried to launch the site and it crashed. I tried it multiple times, different emails, same result. I tried restarting, this is also on my iPad so it’s iOS only. (No problem on my desktop) and it just keeps crashing when I have tried turning my VPN off and turn it on and restarting in pretty much everything I know to do so like I deleted it which I really don’t wanna didn’t want to do but I didn’t see any other solution. so HELP

Asked by Holeinthehead 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox for iPhone keeps crashing and losing tabs

Hello everyone I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last sessi… (funda kabanzi)

Hello everyone

I'm at a loss. FF for iOS (iPhone 7) keeps crashing every few days (no other apps have similar problems). It then asks to restore tabs from the last session, which mostly works, but every few weeks, all tabs are lost (about 20..50 total). In history menu, open tabs from last session is greyed out. When the tabs are are lost, they're also instantly purged from FF sync. >:(

I'd love to use FF on iPhone, since I'm using FF sync extensively and successfully on multiple PCs. But on iPhone, FF only causes me pain and suffering (i.e. the need to comb through months of history in the hopes of catching all lost tabs). Is there anything I can do that FF on this platform gets more reliable?

It seems, the more connected we get, the more data we lose. :(

Best regards


Björn

Asked by b.schliessmann 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Focus freezes, iOS goes black, reboots after latest iOS iPhone iPad update to 15.7.x

Especially for some sites, such as the Washington Post, when attempting to clear Focus by tapping the trash can, Focus freezes, then (both) the iPad or iPhone go black wi… (funda kabanzi)

Especially for some sites, such as the Washington Post, when attempting to clear Focus by tapping the trash can, Focus freezes, then (both) the iPad or iPhone go black with a small spinning circle, rebooting to iPad's/iPhone's entry screen. This started happening recently, in early 2023, after updating iOS. Very very very (did I say "very"?) annoying. If this is not a current Focus bug report, it should be.

Asked by seh1593 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (funda kabanzi)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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App crashes as soon as I open url

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solu… (funda kabanzi)

Ever since the new update my Firefox has deleted all my tabs and won’t let me open any urls. I’ve already uninstalled and reinstalled the app to no changes. The only solution I’ve seen that could work would be sending my log report, yet haven’t found anywhere to post said log. Overall I’m lost at where to solve my problem with my app crashing. For context I’m using an iPhone that’s currently running iOS 14.

Asked by Umber 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Crash on i0s14.1, older ipad

Woke up today and ipad crashes each time i try to go to a webpage in Firefox. Worked fine last night. ios14.1, can’t upgrade this ipad now. Have deleted and re-installe… (funda kabanzi)

Woke up today and ipad crashes each time i try to go to a webpage in Firefox. Worked fine last night. ios14.1, can’t upgrade this ipad now. Have deleted and re-installed Firefox multiple times, rebooted ipad, can’t even access Troubleshoot mode bc it immediately crashes and closes Firefox. Please help.

Asked by crazyovercats 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Firefox 106.0.5 crashes at launch on Windows 11

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of Expl… (funda kabanzi)

Firefox crashes with the same issue as before (https://support.mozilla.org/hu/questions/1395270), but with two minor differences. I'm now using the latest version of ExplorerPatcher and Firefox works fine in safe mode. I tried disabling all the add-ons, themes and extensions in while in safe mode and then launch Firefox, but it didn't work. The developer made the issues and discussion sections read only on the project's GitHub page, so I'm unable to contact them. Here are the logs about the most recent crashes:

Asked by Savan Weylyn 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule