Log in attempts go to phishing sites

All of a sudden two of my aol accounts won't sign in. I get a browser screen that looks like an aol sign in window and says to enter my aol log in credentials, but the UR… (funda kabanzi)

All of a sudden two of my aol accounts won't sign in. I get a browser screen that looks like an aol sign in window and says to enter my aol log in credentials, but the URL is something else. Clearly bogus stuff, and surely attempts at phishing credentials. One other aol account still seems to log in just fine.

Asked by anntms 5 ezinsukwini ezidlule

Last reply by anntms 4 ezinsukwini ezidlule

Mozilla FF update issues, etc.

Two issues here I cannot update FF to latest version get the "failed to update" in the about section. Near as I can tell I think the problem is related to Nord VPN threat… (funda kabanzi)

Two issues here I cannot update FF to latest version get the "failed to update" in the about section. Near as I can tell I think the problem is related to Nord VPN threat scanner? It is the last extension I installed, soo..

Oh and Windows 11 Pro X64 bit latest and greatest updates.

Also when downloading a new version there are variations in the downloaded file content. Never the same download twice different SHa and what not.

Also why does Mozilla not include an entire version with the download instead of the current method of downloading an installer, and then finally install with the FF downloader file?

Asked by AntonyMagnus 6 ezinsukwini ezidlule

Last reply by AntonyMagnus 5 ezinsukwini ezidlule

115.9.0 menu bars have disappeared

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I start… (funda kabanzi)

I'd been using 115.9.0 for a couple of weeks, and found it cantankerous, but manageable. Finally had the screen looking something like my old faithful 109. Today I started up Tbird, and NONE of the windows came up, except the main menu bar. I found that messages were downloaded (but I couldn't see them), and I could Write an email -- it's screen looked normal, as did the Address Book screen. I clicked on View/Folders and found that only the top "Folders" was checked. When I checked "All Folders", nothing happened, and if I left that menu and came back, the "All Folders" was not checked. Then I clicked something at the bottom of the Folders menu, and the Menu Bar disappeared. I've been unable to get it back. I enclose a screen shot of the current condition. Anything you can suggest is appreciated.

Robert Hawkins

Asked by rehawkpe 5 ezinsukwini ezidlule

Last reply by rehawkpe 3 ezinsukwini ezidlule

"Read" emails have disappeared

All of our "read" emails, --from all of our accounts -- have suddenly disappeared. All of the folders and subfolders are still present. We still get new email, but as s… (funda kabanzi)

All of our "read" emails, --from all of our accounts -- have suddenly disappeared. All of the folders and subfolders are still present. We still get new email, but as soon as we read it, it's gone. We have had these same email accounts for years and have not made any changes. In Account Settings --> Synchronization & Storage --> "don't delete any messages" is checked. "Read" messages are still on our server.

So, 1) Why did this happen? 2) Is there any way we can get our messages back in Thunderbird?

Asked by nonpsvdl 6 ezinsukwini ezidlule

Last reply by nonpsvdl 10 amahora adlule

"Expected redirect cookie to exist" for Valorant/Riot Games Website

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist" It's really annoying because it… (funda kabanzi)

Every time I would try to log in it would always redirect me to a website that contain only the words "Expected redirect cookie to exist"

It's really annoying because it only happens on Firefox. For some context I just re-installed Windows 11 and I heard from another post that re-installing Windows 11 will help but I do not want to go through the whole process again.

I have already tried:
  • Turning off DNS over HTTPS
  • Turning Off Proxy
  • Clearing Cache and Cookies
  • Reinstalling Firefox

Asked by allenjftipay10 6 ezinsukwini ezidlule

Last reply by allenjftipay10 4 ezinsukwini ezidlule

Crashes and bugs after last update

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file l… (funda kabanzi)

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file location.) When I opened Firefox it had reset the primary profile to be default, so I changed it back to my BetterFox profile. Since then I've run into several oddities, such as Firefox crashing when it's running in the background, getting an error saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window," when I try to open it, invisible shortcuts in my taskbar(see image) and my bookmark visibility resetting from always to only in new tab every time I start up Firefox. Please help me.

Asked by KeyLimePie 6 ezinsukwini ezidlule

Last reply by KeyLimePie 5 ezinsukwini ezidlule

Font Size adjustment does not work...though Density does in Thunderbird 115.9.0 (64-bit)

My Thunderbird 115.9.0 message pane/Inbox font is set at 7px by default...too small for me. The Font Size adjustment under the "hamburger" does not work though the Densit… (funda kabanzi)

My Thunderbird 115.9.0 message pane/Inbox font is set at 7px by default...too small for me. The Font Size adjustment under the "hamburger" does not work though the Density adjustment does. Per the known issue, I've checked layout.css.devPixelsPerPx and mail.uifontsize and they were both fine (not needing to be reset). I'm using Windows 11 Home, version 23H2. Hoping someone has a solution....thanks!

Asked by rjcmrn 6 ezinsukwini ezidlule

Last reply by rjcmrn 4 ezinsukwini ezidlule

White Bar over top of Firefox and address bar plus half of favorites bar

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use … (funda kabanzi)

My customer has a problem since about a month on Firefox (using it on a Terminal Server). The top of Firefox gets hidden by white and grey "bar" and he can not even use the "functions" of buttons behind that. -> Please see attached Print screens Lower part of the Favorites-bar is visible and also works if he clicks on it - everything above not visible and does not work for clicking.

The problem only comes up from time to time maybe once or twice a week. When he minimizes Firefox the application behind is visible normally. when he maximizes it again, same problem still visible in Firefox. When he closes RDP Session and reconnects - the problem disappears. When he turns off the monitor where Firefox is visible - Firefox gets move over to the other monitor and the problem disappears.

I am not 100% sure if this is a Firefox problem or Remote Desktop Problem (or maybe an add-in problem). But until now it only happened on Firefox!

He is always on the last recent version of Firefox, we just updated today to the latest version again - but I can not say yet, if the problem would still exist on the latest version from today.

Asked by astrupler 6 ezinsukwini ezidlule

Last reply by astrupler 5 ezinsukwini ezidlule

How to open new tab page instead of homepage when opening new window

Hi, I've just switched to Firefox and I've been customising settings to make it work the way I like. I prefer having my browser open a blank page whenever I open a new t… (funda kabanzi)

Hi, I've just switched to Firefox and I've been customising settings to make it work the way I like.

I prefer having my browser open a blank page whenever I open a new tab or a new window. I've noticed that Firefox opens my homepage when I open a new window, and unfortunately I'm not able to set that to a blank page on my work computer because my employer controls what I have set as my homepage.

Is there any way I can configure Firefox to open my new tab page, or a blank page, when I open a new window, instead of opening my homepage?

Asked by cipscis 5 ezinsukwini ezidlule

Last reply by cipscis 5 ezinsukwini ezidlule

Cannot open Thunderbird

I have been a TB user for years. Recently, many problems. Today (for the first time) I can't even launch the program. One I got the error "Cannot open XXCOM" where I u… (funda kabanzi)

I have been a TB user for years. Recently, many problems. Today (for the first time) I can't even launch the program. One I got the error "Cannot open XXCOM" where I used XX for letters which I can't remember. Then I tried again and got a breakpoint error: "(0x0000003) occurred in the application at location 0x000000006D809898"

Asked by mctangora 5 ezinsukwini ezidlule

Last reply by mctangora 5 ezinsukwini ezidlule

Compacting in 115.9.0 (64-bit)

I just updated Thunderbird to 115.9.0 (64-bit) after many years. Took me a bit to get used to the new look-and-feel, but I do like it. Just noticed a change in how the c… (funda kabanzi)

I just updated Thunderbird to 115.9.0 (64-bit) after many years. Took me a bit to get used to the new look-and-feel, but I do like it. Just noticed a change in how the compacting looks. With my old version, each time I did the compacting, I could see the progress down on the status toolbar, where it showed each folder as it was compacted on the left side and on the right side, a progress bar. I'm not seeing that now. In fact, I don't see any indication of the compacting progress at all. Am I missing something obvious? Thank you

Asked by johnmsch 5 ezinsukwini ezidlule

Last reply by johnmsch 3 ezinsukwini ezidlule

Can't access my shaw mail account in thunderbird. Get imap server timed out or can't connect to server

Just installed thunderbird on a new to me computer When I enter my shawmail account it does the auto install and sets up but can t access imap server. My wife s shawmail … (funda kabanzi)

Just installed thunderbird on a new to me computer When I enter my shawmail account it does the auto install and sets up but can t access imap server. My wife s shawmail works as does my ymail and gmail. called shaw but since it works when I log in through webmail, they can't help and suggested I try this site, I've deleted it and put it back and all the numbers are correct, Any ideas? thanks

Asked by howardsussman 5 ezinsukwini ezidlule

Last reply by howardsussman 3 ezinsukwini ezidlule

Profile

I have copied the folders in the old Thunderbird profile to the new profile which was set up when I switched to a new SSD. The Local Folders all appear, but the contacts… (funda kabanzi)

I have copied the folders in the old Thunderbird profile to the new profile which was set up when I switched to a new SSD. The Local Folders all appear, but the contacts (address book) did not. The largest file (over 400,000 kb) is global-messages-db.sqlite. I have an abook.mab.bak file but no abook.mab file. Similarly I have a history.mab.bak file, but no history.mab file. These bak files are small. Trying to import an address book from the global-messages-db.sqlite in the Profile failed "unexpectedly". Help, please.

Asked by bb3902 5 ezinsukwini ezidlule

Last reply by bb3902 4 ezinsukwini ezidlule

Unable to connect

Hello. My email hosting service, UK2.net, has changed it's servers. I've tried entering the new log in information to retrieve my emails according to the new IMAP details… (funda kabanzi)

Hello. My email hosting service, UK2.net, has changed it's servers. I've tried entering the new log in information to retrieve my emails according to the new IMAP details. I can't make the connection work. The mail servers don't seem to be recognised. I've included a screenshot of the connection page. Can anyone help? Paul.

Asked by paulstannering 6 ezinsukwini ezidlule

Last reply by paulstannering 4 ezinsukwini ezidlule

Firefox High CPU Usage due to "fontd" on MacOS

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open A… (funda kabanzi)

I'm using MacOS Sonoma 14.4.1 and recently, my browser has started freezing up for several minutes. It seems that the culprit is the "fontd" process because when I open Activity Manager that process spikes to %50 to %80 CPU usage. Killing the process does nothing and quitting out of Firefox does nothing either. I made sure Firefox is fully updated, but still nothing. I'm not sure whether it's a problem with my Macbook Pro's fonts or if it's a problem with Firefox, but I'd like my browser to be reliable.

Does anyone know what might be causing this issue or what I can do to resolve it?

Asked by clayeddy00 5 ezinsukwini ezidlule

Last reply by clayeddy00 5 ezinsukwini ezidlule

Thunderbird and Mailfence

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I… (funda kabanzi)

I set up an email address with Mailfence and paid $5 now it says that my trial period has expired and I need to pay to use the account. But this was not very clear when I signed up. Is Mailfence a paid service?

Asked by isabellapaul 5 ezinsukwini ezidlule

Last reply by isabellapaul 4 ezinsukwini ezidlule

Invisible emails

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, a… (funda kabanzi)

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Asked by paul549 5 ezinsukwini ezidlule

Last reply by paul549 4 ezinsukwini ezidlule