Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Financial support

How can I check if I am supporting Mozilla financially? I just received an email asking for a donation but thought I was already donating. Is there somewhere in my accou… (funda kabanzi)

How can I check if I am supporting Mozilla financially? I just received an email asking for a donation but thought I was already donating. Is there somewhere in my account settings where I can check if/how I am donating?

Asked by davepoole 1 usuku oludlule

Last reply by david 7 amahora adlule

Impossible de créer un nouveau compte sur Thunderbird

Lors de la création d'un nouveau compte avec une adrese gmail ce message s'affiche :"Le serveur ne peut pas traiter la requête, car son format est incorrect. Nous vo… (funda kabanzi)

Lors de la création d'un nouveau compte avec une adrese gmail ce message s'affiche :"Le serveur ne peut pas traiter la requête, car son format est incorrect. Nous vous recommandons de ne pas réessayer. C'est tout ce que nous savons."

Asked by luchaire11 1 usuku oludlule

Last reply by david 1 usuku oludlule

Conformation code on deleted email

Hello, my mozilla accounts email is a deleted email that no longer exsist, but it still asks for a conformation code that i cannot type in due to the email being deleted,… (funda kabanzi)

Hello, my mozilla accounts email is a deleted email that no longer exsist, but it still asks for a conformation code that i cannot type in due to the email being deleted, is there a way to reset the main email and swap it for another without requiring the conformation code?

Asked by Emīls 2 emasontweni adlule

Last reply by Denys 2 emasontweni adlule

How do I enter my account recovery key?

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why? Moderator note: This question has been edited to… (funda kabanzi)

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why?

Moderator note: This question has been edited to remove sensitive information.

Asked by Stephanie Mortimer 2 emasontweni adlule

Last reply by Denys 2 emasontweni adlule

My Filefolders are no longer displayed when I open TB

10-24-25 In my setup for 'BDR Office' Thunderbird has stopped displaying all my folders. How do I restore proper display. Noted fact, I have named three of my folders… (funda kabanzi)

10-24-25 In my setup for 'BDR Office' Thunderbird has stopped displaying all my folders. How do I restore proper display. Noted fact, I have named three of my folders with preceding characters '0 -' on the given file name' so to display together in my list. Odd - these three folders are the only ones that display. See Attached. In my TB setup I have 3 emails set up and it is only the 'BDR Office' (for my email [edited from public] @reagancpa.com) that has ceased to display all my folders. Normally it appears similar to the [edited from public] @gmail.com as seen in the attached. On 10-13-25 I followed several Methods provided by Support.mozilla.org with no success. HELP! if possible phone contact would be best for me. [edited phone# from public community support forum] - Billy

Asked by bdreagan 2 emasontweni adlule

Last reply by Wayne Mery 2 emasontweni adlule

I have Windows 10 and don't want to lose all my files.

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--… (funda kabanzi)

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--some can be discarded but I need and want to keep others. I am a senior and not completely computer savvy.

Asked by Jacque Johnson 3 emasontweni adlule

Last reply by Denys 3 emasontweni adlule

unable to update email associated with account

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because … (funda kabanzi)

I want to change the email associated with my account. However I can't add a secondary email and then make it the primary, as is suggested in all search results, because the primary email has been defunct for years. (I have had no reason to enter the account since that time.) Therefore I cannot receive the code to allow me to add the email. How can I proceed? Thanks in advance. PS, please respond to my current email, which is [edited from public] @gmail.com; as the notification that there has been a response will go to the prior(defunct) email too! Thanks.

Asked by deadsteen 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Commun… (funda kabanzi)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Asked by Mr. Kyaw Thu Soe 1 inyanga edlule

Last reply by Paul 1 inyanga edlule