Online shopping in UK fails with access denied

For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK. I am getting an access denied message with shop.coop.co.uk, but no… (funda kabanzi)

For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK.

I am getting an access denied message with shop.coop.co.uk, but not with any other UK online shopping site.

I have tried all the usual suggestions like reboot, clear cache, remove proxy, and I do not have VPN.

I have downloaded the html of the message, and taken a screenshot of it as shown below. Looking into the html, there are references to Incapsula, which may suggest where the problem lies?

This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.

One suggestion that is often made is to delete cookies. However it is not clear which cookies may be relevant.

Any ideas on how to identify the source of this issue will be most welcome.

Geoff

Asked by Geoff 2 ezinsukwini ezidlule

Last reply by Paul 13 amahora adlule

DNS MX or A/AAAA error when sending emails

Hi there, since recently, I encounter the following error message when trying to send emails via Thunderbird on my mobile: Failed to send some messages. Requested action … (funda kabanzi)

Hi there, since recently, I encounter the following error message when trying to send emails via Thunderbird on my mobile: Failed to send some messages. Requested action not taken: mailbox unavailable DNS MX or A/AAAA resource record 1MgvvT...

The SMTP server settings are as shown on the attached screenshot. I haven't changed them since installing Thunderbird and the problem appears for the first time. Thunderbird version is 15.0.

Is there anything I can do about it, e.g. by changing my Thunderbird settings? Since gmx.net is a webmailing service, I cannot change their server configuration. Any help is highly appreciated. Thanks a lot to all of you!

Asked by uw 15 amahora adlule

Last reply by Rick 14 amahora adlule

Payment methods not working

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04. The browser will not store credit card information. If I enter correct information into a Web si… (funda kabanzi)

I am using Firefox 146.0 (64 bit), canonical-002 - 1.0 on Kubuntu 24.04.

The browser will not store credit card information. If I enter correct information into a Web site, Firefox correctly queries whether I want to save this information. Clicking "Save" closes the dialog but when I look at "Manage payment methods" in Settings nothing is saved. Attempts to enter the information at this point fail as well. Note that the check box "Save and autofill payment info" is set.

Asked by Tim Allman 19 amahora adlule

Last reply by Paul 15 amahora adlule

Lost Windows and Bookmarks after upgrade of Firefox

I tried updating Firefox and it failed me. At the end of the day of work I did an automatic update. I shutdown my computer and the next day Firefox worked intermittentl… (funda kabanzi)

I tried updating Firefox and it failed me. At the end of the day of work I did an automatic update. I shutdown my computer and the next day Firefox worked intermittently as in it would load pages and some it wouldn't load. I thought it was my internet connection and verified in another browser. The internet connection was okay, it was a Firefox issue. Then I notice the Firefox icon was a generic icon. I'm now lost all my bookmarks, which I thought I had in Firefox sync and open windows / tabs. This is a bit frustration that Firefox failed like this and caused me to lose data.

Asked by Brian's Firefox Sync 20 amahora adlule

Last reply by luisrcsmachado 15 amahora adlule

Sending Email message error

I am trying to send emails from a software program through Mozilla to individual customers. I am receiving an error message. "Mailbox unavailable. The server response was… (funda kabanzi)

I am trying to send emails from a software program through Mozilla to individual customers. I am receiving an error message. "Mailbox unavailable. The server response was: 5.7.1 Message detected as spam. [1768849024-673587]." Can you help??

Asked by grasscarpet 16 amahora adlule

Last reply by Rick 16 amahora adlule

CERTIFICATE ERROR

On Monday, 17 November 2025 the Security Certificate expired and I stopped receiving emails both on my computer and Andriod Device. As a result I am not receiving any ema… (funda kabanzi)

On Monday, 17 November 2025 the Security Certificate expired and I stopped receiving emails both on my computer and Andriod Device. As a result I am not receiving any emails through Thunderbird, but I can go to email host site to view them.

I logged in my computer tonight and clicked here and clicked there and the error message: "The certificate for mail.homebizmall.net is not valid for that server. Someone could be trying to impersonate the server. Create an exception but this could mean that someone has stolen your certificate and may be able to impersonate you."

So it seems the POP server and the SMTP server certificates were only valid for 3 months and I was FORCED to create the exception for both servers. Now I am worried the security has been breached.

By clicking here and clicking there, I stumbled on a few people who seem to have this problem, but each with their own limitations. My operating System is Windows 10 without the option to upgrade. I have not extended the security updates because I don't understand if it is just the operating system uploading to the cloud or everything on my computer and I am not prepared to do the latter.

Is it safe to leave the band aid on that I have used for the moment? Can I create an exception for the phone? Or is there a glitch that someone needs to walk me through fixing?

Thanking you in advance

Clinton

Asked by manager22 2 izinyanga ezidlule

Last reply by laskov548 16 amahora adlule

Learning and auto adding contacts from sent addresses

I have just installed Thunderbird for my wife on Fedora. She is struggling because she relies on her program (formerly mac Mail) 'knowing' the addresses of contacts and a… (funda kabanzi)

I have just installed Thunderbird for my wife on Fedora. She is struggling because she relies on her program (formerly mac Mail) 'knowing' the addresses of contacts and autosuggesting when she types the first few letters. Obviously with a fresh install of TB, it doesn't 'know' any of her contacts. Is there a way to make it learn from the Sent Items folder? So that it auto adds all addresses she HAS SENT TO (in the past), to her contacts/address book? Thanks

Asked by mozilla516 1 isonto elidlule

Last reply by sfhowes 16 amahora adlule

suppression de toutes les donnees

je veux tout supprimer, que Firefox redemarre comme s'il n'avait jamais etait utiliser sur l'ordinateur. mot de passe, add-on, cookies, historique, ... plus rien ! … (funda kabanzi)

je veux tout supprimer, que Firefox redemarre comme s'il n'avait jamais etait utiliser sur l'ordinateur. mot de passe, add-on, cookies, historique, ... plus rien !

actuellement, mon compte est deconnecte, mes adresse emails apparaissent dans les champs de connexion. si les donnees sont supprimees ou qu'il ny a [pas de compte connecte, il ne doit pas y avoir de proposition de remplissage de champs !


ou est le bouton "reset" "delete all"

Asked by FireBibe 16 amahora adlule

Last reply by luisrcsmachado 16 amahora adlule

Default Columns

Hi, I'm following up on this thread which is closed- https://support.mozilla.org/bm/questions/1483264 It describes an add-on: "DefaultColumns" https://www.ggbs.de/extensi… (funda kabanzi)

Hi, I'm following up on this thread which is closed- https://support.mozilla.org/bm/questions/1483264 It describes an add-on: "DefaultColumns" https://www.ggbs.de/extensions/#dc. I could not find verification of safety for this add-on. I reluctantly installed but it wants permission to my whole computer so I uninstalled.

To me, this functionality is a necessary feature needed in Thunderbird. It merely creates default columns for all new subfolders. Could someone verify the safety of this add-on, recommend a safe option or add the functionality to Thunderbird. Thanks.

Asked by cellar77 17 amahora adlule

Last reply by Rick 17 amahora adlule

yahoo mail spam folder deleted by mistake

good day....ii hope someone can help. the other day i was accessing my yahoo account spam folder and by accident, i deleted the spam folder instead of emptying it. the sp… (funda kabanzi)

good day....ii hope someone can help. the other day i was accessing my yahoo account spam folder and by accident, i deleted the spam folder instead of emptying it. the spam folder is now sitting in the trash and i'm unable to remove it from there. when i log into my actual yahoo account, the spam folder is where it's supposed to be and not in the trash. i tried removing the yahoo account from thunderbird and reinstalling it in hopes that it would rectify the problem, but it hasn't. does anyone have a solution?? i would greatly appreciate any help you can offer. thank you for your time...mike s

Asked by Mike S 3 ezinsukwini ezidlule

Last reply by sfhowes 17 amahora adlule

How can I remove maps.app.goo.gl from URL auto fill?

Hi, When I type map into address bar, maps.app.goo.gl becomes the autofill. I'd want to delete it. However, shift-delete does not take effect. I checked history and d… (funda kabanzi)

Hi,

When I type map into address bar, maps.app.goo.gl becomes the autofill. I'd want to delete it. However, shift-delete does not take effect. I checked history and did not find it.

How can I delete it?

Thanks

Asked by cheerful 20 amahora adlule

Last reply by Agent virtuel 18 amahora adlule

File (saving/moving) to a folder - Recent function (bug 2000453)

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. … (funda kabanzi)

The File (saving to a folder) Recent function used to have the folders alphabetically. Some genius thought to reorganize the Recent folders to be in chronological order. Is there a setting to have the Recent folders be in alphabetical order again? I could not find anything. Thanks in advance.

Asked by Paul 1 inyanga edlule

Last reply by aya_to 19 amahora adlule

Tab Groups: syncrhonisation?

The welcome addition of Tab Groups I just noticed on updating my Firefox, however looking through help and documentation, it's not clear to me if Tab Groups syncrhonise a… (funda kabanzi)

The welcome addition of Tab Groups I just noticed on updating my Firefox, however looking through help and documentation, it's not clear to me if Tab Groups syncrhonise across devices (or at least desktop devices) as like recently added to Chrome. Wished to check if this is case

Asked by FelixWCF 5 izinyanga ezidlule

Last reply by Dee 19 amahora adlule