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Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at the about:config to find the browser.tabs.remote.autostart but it does not exist in the list of processes. I have also unchecked in settings both performance options intermitently to try and correct this problem, but nothing happens: (unchecked) Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. (Unchecked) Use hardware acceleration when available Nothing pops up to allow choosing a different number as many support articles say. I have AdBlocker running as an add on and turned off the duck duck go privacy essentials and still nothing stops these insane amount of processes clogging up my computer. right now, on this page there is only this tab open and there are 13 processes running. Please send real fix instructions- thank you

Hi

Last week we started having issues sending emails from our Thunderbird account (Optus email). When you go to press send we see a Add Security Exception pop up. When I click View we see the Issuer Name is DigiCert Inc. When I click Get Certificate it says No Information Available. We checked the SMTP setting with Optus today and they are correct.

Description: Optus Account Server Name: smtp.optusnet.com.au Port: 25 Connection Security: STARTTLS

If anyone has any ideas that would be great. Thanks Alysha

I've just resumed using Thunderbird, with a new installation on a new computer, after a long period of having only my ISP's web interface. I'm having a problem with adaptive junk filtering: it thinks everything is junk until I tell it otherwise.

By default, it leaves putative junk messages in the Inbox, but displays a yellow ribbon above a junk message's preview with "Learn more" and "Not junk" buttons. In this configuration, having it assume everything new is junk is just a nuisance.

But eventually I will finish training it, and I'll want it to move junk to the Junk folder automatically. Then this behavior will be a disaster.

Using made-up numbers to illustrate, suppose I get 1000 messages per day. Of these, 998 are from addresses it recognizes, so it knows that 993 of them are junk and 5 are legitimate, because I've received email from those addresses before, and I've told it what to do with them. That leaves 2 messages which may or may not be junk.

It should leave those messages in the Inbox, preferably with some kind of warning, and let me decide whether they are junk or not. Instead it's going to move them to Junk, and I'll never know I got them unless I review all 995 new messages in the Junk folder... which would defeat the whole point of having a junk filter.

Is there a way to make the junk filter default to "not junk" when it doesn't know? I've looked at the configuration dialog, and I don't see one.

I have three e-mail account with same provider which had worked fine each sending mail under its e-mail account. Now two of the account receive the message below. The is another user setup on computer. They have two e-mail account and sending works fine Outgoing servers are setup identical for all accounts

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smpt.hughes.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

How to remove thumbtack icon from quick link icons on the homepage of Firefox.

The little thumbtack icon was by the name of the quick link on my home page. I updated to 139.0.4 and now thumbtack in top left corner of quick link icon. I want the thumbtack gone.

I have had an issue for quite some time now where I cannot set any details on my email addresses from the Account Settings screen on my Thunderbird install.

This has been an issue for quite some time I believe. The significance of the issue is that I cannot change SMTP servers because not only is the setting blank but when I select another SMTP it returns to default every time.

128.9.0esr (64-bit)

Please help! I am having to use a secondary email address for some of my clients because I cannot set up an SMTP server for them.

My 'sent', 'All Mail', 'Spam'; and 'draft' and 'templates' folders in my gmail account in Thunderbird have suddenly disappeared My other account looks fine, as is my husband's account I have deleted the account from thunderbird and reloaded it but it remains the same. My gmail account on my ipad and iphone still have the all correct folders in place Can you help please - ?

제목 그대로입니다.

절대로 테마가 아닌 새 탭 페이지 즉 아무 웹사이트도 접속하지 않은 상태에서 이미지 변경하는 방법입니다.

오늘 업데이트가 되었다며 이미지를 변경하라고 해서 아무 이미지를 넣었다가 되돌릴 방법이 없어서 1시간을 낭비했습니다.

절대로 테마아닙니다. 새 탭 페이지입니다. 어떠한 부가기능도 사용하지 않았습니다. 이러한 문제가 아닌지 검토하라는 답변을 줄 경우 무조건 최악의 평가를 내릴겁니다.

I checked the settings multiple times. The settings you see in the screenshot are correct. These are the settings I've used for the past 10 years. No problems until now. I just logged in today and Thunderbird did not want to work. K-9 Mail works just fine on all my Android devices. This is happening only on Thunderbird desktop.

• To troubleshoot the problem, I first removed the account and added it back. That did not work. • Next, I uninstalled Thunderbird and installed it back. Same problem persists. • This time I uninstalled Thunderbird using Geek Uninstaller to remove all related cache. Install Thunderbird back and try again. Did not work. • Read A2Hosting article a bunch of times: https://www.a2hosting.com/kb/getting-started-guide/setting-up-e-mail/accessing-e-mail-accounts-with-client-applications. Confirmed, all my settings are correct. Thunderbird is still not working.

Dear Support!

In order to index Thunderbird Emails in Copernic Desktop Search software, I need to install the “Thunderbird Connector for Copernic Desktop Search” in the Add-on and Themes menu. Unfortunately this Ad-don doesn’t seem to exist. Can you please suggest a solution?

Best Regards, Patrycja Wojcieszynska

For the past several days I have not had any sound when linked to video from news email and others. The sound icon on the face of the video is completely at fullest. I am 88 years old and have very limited digital skills. I have not been able to understand how to restore the sound. Don't understand why or how this happened. Please help. Susan J Morris

Witajcie, Mam pytanie. Czy jest jakieś ustawienie lub dodatek do Thunbirda, który odpowiada za eksport i import filtrów wiadomości (i tylko o ten element chodzi). Chcę skopiować filtry wiadomości z jednego konta (nie wiadomości) i wkleić do kilku innych (w jednym programie), a także skopiować je na dwa inne komputery i inne konta. Dotyczy to też strukturę katalogów (nie wiadomości) do których przypisane są filtry.

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

I am transferring my thunderbird folder to a new computer and it is 235 GB. I dont understand why it is so large. Are ALL my emails being saved? How do I delete so I can make smaller??

Hello, I have an Outlook.fr account and I can't import messages from it into Thunderbird. Here are the installed settings: 1° IMAP = outlook.office365.com Port: 993 Connection security = SSL/TLS Authentication method = OAuth2 2° SMTP = smtp.office365.com Port: 587 Connection security = STARTTLY Authentication method = OAuth2

When I go to Outlook.fr via my browser, I have no problems accessing the Name account (Mail address + Password). What do I have to do to make it work? Thank you for your reply. Have a nice weekend.

Hello! I have used Thunderbird for many years. Lately, it waits much too long to prompt compacting all accounts. When "Compact all folders when it will save over ..." is set down to 1MB total, it still does not prompt until it has to clear 30 or 40 MB.

It didn't do this in the past, prompting me every 2 or 3 days at higher settings. So, I'm curious if this is "normal" now and I need to manually compact, or if there is a problem with 'Account Settings > Disk Space > Compact all folders' ... ?

I used troubleshooting mode and now my fonts and columns settings are gone. I had replaced Recipients column with From and Recipient in all my mail folders (I have lots). And everything looks different now. Different fonts and smaller text size everywhere.

How do I get my previous settings back?

BTW, the Troubleshooting Mode dialog is confusing. It didn't seem to do any thing until I checked a check box which followed the blurb about making the changes permanent. So I may have accidentally asked it to make them permanent. Not sure because the UI was unclear what it was asking me to do. Why are there 2 separate dialogs popping up? Do I have to tick something to make it enter TbS mode? Not clear. (I am technical but not about the internals of TB.)

I do have backups of my TB folder but I would need direction as to what files I would need to restore.

Thanks!

On Firefox Nightly 140.0a1,

The navigation bar (forward, back, tabs) is gone. I did not change any settings. Clearing cache, reinstalling, switching to the standard Firefox app did not bring it back.

The bar shown in the first photo, on the left