Yonke imikhiqizo Community Forum

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Listen, I know it's easy to fall into things that have so much hype around them, but I urge you Mozilla, please cancel your plans to integrate "AI" into your browser. You're one of the last good search engines, please, don't take yourself away from me.

Please please please don't fill this browser with AI features.

PLEASE.

It's been so lovely coming over from Chrome.

You have a personality and a reputation here. Why do you want to tarmac over it?

I am extremely disappointed that the new CEO Anthony Enzor-DeMeo is trying to push AI onto one of the only good browsers left that HASN’T implemented AI. The biggest reason that I switched from Google Chrome to Firefox was because Firefox wasn’t using AI. It’s unnecessary, terrible for the environment, incorrect, and I don’t want it. I will be switching to another browser if AI is implemented in Firefox’s future. Don’t bow down to AI.

I switched to Firefox on all devices for its better performance and better privacy, and of course it not having a gross amount of AI shoved into it. I work very well with this browser without AI, adding more of it will simply ruin the experience completely. Many people use Firefox because they wish to avoid AI from the start, Firefox shines thanks to this and should openly express how it won't fall into the same trap. Don't let this become every other browser.

I just learned the new CEO for Firefox is really all about AI and wanting to go all out... My biggest concern, beyond AI being such an overused unreliable 'tool', is that it'll create more bloat and privacy risks, I just can't trust any program that depends on AI no not be gathering data, and Firefox was my choice browser because it's all about helping your privacy! I'm not sure what other browsers there are that DON'T force AI down their users throats but if Firefox does change its foundation that much, I'll have to go elsewhere. I'm just frustrated and hoping this will not happen.

The recent news that Anthony Enzor-DeMeo is pushing for Firefox to integrate more AI.

I have used Firefox as my primary browser for 20 years. In that time, I have consistently advocated for its use in private and public forums (albeit with very little reach), in large part because it is a browser that does what I want, works, and doesn't shove a bunch of crap I don't want in my face. I recently read Waterfox's statement making it clear that they aren't going to do this, and that's the first time in my entire adult life that I have considered switching browsers.

I was already upset that I had to go disable AI features which were, for some stupid reason, enabled by default in the most recent versions. I do not want this garbage. I know I'm not alone. It would be annoying but easily ignored if these AI features were produced as mozilla-designed plugins or extensions, but for a browser that cares about privacy and security, this move is frankly inexplicable.

Please change course. This is one of the few organizations I actually have some level of trust in; it would be nice if you didn't squander that over some fancy new toys that nobody asked for.

(And, frankly, if you're going to ask us to fill out a survey, not having a question about this big new change and movement from the company is an... interesting choice.)

Just wanted to add my voice and say that I'm seriously disappointed with the change in the company's stance regarding generative AI. I only started using firefox recently, specifically because it doesn't shove AI slop down my throat, and of course that's already changing. The literal only consolation is that it sounds like I'll be able to turn it off in settings, but that isn't good enough. At this rate the enshittification of the entire internet is looking inevitable...

Just wanted to add my voice to the complaints about further AI being added to firefox. Firefox as a browser is a refuge from the enshittification of the internet as a whole, with it being one of the few non-chromium browser options, please dont join in the effort to force AI on everyone. At the very least it shouldnt take multiple options to disable AI in my browser. But at best I would love to see firefox development focused on performance rather than more AI bullshit that only CEO's want.

I left chrome and chromium browsers for firefox when it got recommended to me because the main selling point was no AI and no unnecessary bloating functions that slowed it down and that made searches accurate and reliable. Please, instead of trying to add more AI into it, work on removing what you've already implemented.

I heard that Firefox switched CEOs and the new one wants to implement AI. Please, do not do this. The only reason I switched to Firefox was because it was the one place I could disable the AI that pops up in every search! It's also not reliable, and rarely have I ever heard of it resulting in genuine financial gain. I don't think I've ever actually heard of it having genuine financial gain.

I need step by step instructions in order to make the changes that Mozilla/Firefox wants me to do. I have also been having medical issues which is affecting me mentally. Right now I am totally confused, and I don't know what to do.

There are so many reasons why people don't want AI on Firefox. If I wanted AI, I'd go and use a chromium browser. I came to Firefox to get away from AI bull, not to have it shoved down my throat here as well.

If the new AI changes roll out I'm going to be finding another browser that won't risk my privacy just for a machine that only works half the time or add to AI centers destroying the environment. Thanks!