Yonke imikhiqizo Community Forum

Lost my original FF profile when I created a new 2nd profile. Opened FF. clicked profile icon. in drop down menu, I clicked on " create new profile". Set color, skipped most of the rest,then "set default browser to Firefox" using the button in FF dialog box, NOt Windows settings. Found and clicked on box " choose profile at startup". CLosed all instances of FF. Opened FF, box saying choose profile does not show my original profile, only the new one.

Help? I need to get back to my original profile, and keep the new one as choice at startup. How do I do this?

I'm using the latest version of Firefox on macOS Tahoe. Over the past 2–3 days, Firefox has started behaving unexpectedly.

Issues:

   Firefox automatically creates additional Dock icons while I'm only using a single Firefox window. Even if I remove the extra icon, it reappears after some time.

   When I open a different Firefox profile, it launches under a new Dock icon instead of using the existing Firefox icon. As a result, I end up with three separate Firefox Dock icons simultaneously.

   Firefox also fails to play pronunciation audio on some dictionary websites (e.g., JapanDict). Clicking the speaker icon produces only a brief click with no spoken audio. The same pronunciation works correctly in Safari, suggesting a Firefox-specific issue.

Expected behavior:

   Firefox should use a single Dock icon (unless intentionally running separate app instances).

   Different profiles should not create unexpected duplicate Dock icons.

   Pronunciation audio should play normally, as it does in Safari.

Environment:

   macOS Tahoe (latest version)

   Firefox (latest version)

When I try to edit a profile (name, color theme), about:editprofile returns a blank page.

It was working just a few minutes ago, but stopped while I was trying to select a new theme.

I've restarted the browser a couple of times and looked at help articles but cannot figure out how to fix it.

opened firefox saturday and screen was totally different than what i had. guess it updated, but not returned to my profile. have tried to open my profile and succeeded, but can't get it to come on automatically when i open firefox again. how do i open the profile i want and then keep it opened?

Help please I want to use "Personal Backup" program to save a backup of data needed to restore thenderbird Using tools>help>trouble shooting>application basics>profile>open folder gives 5 files all ending in .default 3 are 1 KB - can these be deleted? 2 have more folders each with many folders and files- are they both needed? which do I use for backing up with "Personal backup" program? the "Personal Backup" program finds 2 possble profiles defaultuser and default_user, which do I need? I am on the "release update channel"

The last time I used Firefox on a desktop (my only personal device right now is my Android phone), I was offered the opportunity to set-up multiple profiles for different types of browsing. I can't find this option in the Android version. Is it available? If not, is it possible perhaps to download it twice? Thanks, Geordi

I have moved my profile to a different location on the hard drive to make backups easier. How do I tell firefox where the profile is now located. c:\users\med\my data\PROFILES\mozillA\*.deFAUlt

I have multiple profiles set up with the "old system" ( https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles ). Now, the new system is available for me, but I can't see an easy way to migrate my existing profiles into the new system.

I have been using Mozilla Thunderbird for many years without any issues.

A few minutes ago, I used Thunderbird as usual and then closed it. When I tried to open it again, it would not respond. I restarted my Windows 11 laptop, but after rebooting, Thunderbird opened as if it were a fresh installation. None of my email accounts, settings, or data are there.

I signed in to one of my email accounts, hoping Thunderbird would automatically recover my previous accounts and settings, but nothing happened.

I am using Windows 11 and Thunderbird version 140.13.0 (64-bit).

Could you please help me recover my existing Thunderbird profile, email accounts, and data? I would greatly appreciate your assistance.

Thank you.

Hello- I am having a major problem recovering both emails in my inbox, and more specifically all of my local folders. I am using Windows 11, Pop-3 server. My Local Directory keeps reverting to att-1.net and changes I made to my prefs.js file to eliminate the att-1.net folder and revert to an att-net folder containing all the data are not sticking. I've tried using Claude to diagnose and correct, but that hasn't worked. I am not extremely proficient at this, which is probably part of my problem. Any advice would be welcome.

On T-Bird start up I'm given a list of (originally) four Profiles. Currently I only use Profile Three, but on start=up today it is not there. Doing the usual searches does not list it, only 'default', 'new user' and 'profile two'. Is there any way to recover it?

I used Firefox this morning and it worked normal. This evening however it will not open as normal. It appears to want me to create a new profile. It does not have a toolbar or any of my bookmarks What do I need to do to restore

When I opened Thunderbird two days ago it came up with the following message: To use your current email address, fill in your credentials. Thunderbird will automattically search for working and recommended server configurations. It asked for Full Name; Email: and Password. Fearing it was a scam I filled in my server settings manually. My server is Centurylink but my email address is embarqmail.com so when I filled in my info the send was smpt.centurylink.net port 587 (which was fine) The problem was with receive: I guess my old setup was pop.embarqmail.com port 110 and I put in pop.centurylink.net port 995 which is what Centurylink's website called for. Well this one worked and it downloaded 800 messages but no saved folders and the Thunderbird screen layout looks different from the one I am used to. A few minutes later the pop.embarqmail setup downloaded the same messages but still no saved messages. It looks like I have 2 profiles. Did the last one I entered override the old and wipe out files I had stored. Is there a fix for this mess I have created and can I retreive my old folders and messages? I tried doing a system restore and it didn't work due to corrupted files. Oh, I'm still using windows 7. Thanks

I cannot get thunderbird to run on my computer (it runs fine on my wife's computer). I keep getting the profile can't be loaded error. I have tried the fixes recommend here but none worked.

I'm getting frequent popup messages from McAfee, my email threat detector, that they've detected and stopped a threat, but none is identified. McAfee's chatbot wants me to create a new profile and add my email accounts to that profile. Will I lose access to all my currently saved email messages and calendar information?

You guys did an update that now makes me choose a profile every time I log in. WHY? Keep it simple. I tried to go into Profile and keep it simple. Can you tell me how to go back to reset the old way?

Sometimes, you should leave well enough alone. Right????? HMMMMM???

All I want to do is open Firefox and go to my default page. Okay?

I will wait for your response.