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Saved tab groups disappeared

Hello, I'm writing because I’ve encountered an issue with the tab groups feature in Firefox. Some time ago, after a browser update, I noticed a new feature that allowed… (funda kabanzi)

Hello,

I'm writing because I’ve encountered an issue with the tab groups feature in Firefox.

Some time ago, after a browser update, I noticed a new feature that allowed me to group tabs thematically — I could name each group (e.g., "Study", "Work"), choose a color for it, and save and close groups to reopen them later. I found it very useful and used it a lot.

Last night, I decided to declutter my browser and closed several tab groups using the built-in menu. A bit later, I shut down my computer, but perhaps too quickly. This morning, when I turned my computer back on, Firefox was very slow to start. After a restart, everything seemed to work fine again, and the open tabs were restored.

However, all my previously saved (but temporarily closed) tab groups disappeared. In the tab group menu, I can now only see the ones currently open. I’ve searched through all the settings and history but cannot find any way to restore the missing groups.

Is there any way to recover the tab groups that I had previously saved and closed?

Thank you very much in advance!

Asked by atmosferna 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Scale up the UI size and how do you make it scroll smoothly instead of jerking

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu b… (funda kabanzi)

How in the heck do you increase the size of the UI font? I have a 1440P monitor and the TINY size of the UI font makes it nearly impossible to read the text on the menu buttons, I have lean forward and squint to read it because they are so damn small. I can't find anything in the settings to make the UI text larger. It is as if some dummy hard coded the UI font size so it's impossible for the average person to find out how to change it. It makes no sense whatsoever.

And please don't tell me to increase the zoom in the Windows settings, because that screws up EVERYTHING else...

Another thing that is driving me crazy is how do you set it so that scrolling with the mouse wheel is smooth and not jerky? When i scroll with the mouse wheel, instead of smoothly moving the page up or down, it JERKS a couple of lines at a time. This is the only browser that it does that in. I have smooth scrolling ON in the mouse settings on my computer but for some reason, only Firefox is doing this.

Asked by juststraightshooting 6 izinyanga ezidlule

Last reply by mlnesson 4 izinyanga ezidlule

every extensions says "Installation aborted because the add-on appears to be corrupt."

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox… (funda kabanzi)

Literally every single extensions I try to download says Installation aborted because the add-on appears to be corrupt. I don't know why because I just downloaded firefox.

Asked by mzucke35yt 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

eBay errors

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I … (funda kabanzi)

When I access eBay using Firefox I cannot access the choices on screen so unless there are no choices I cannot buy anything. I have tried Google Chrome which workd but I prefer to use Firefox and I would like someone to investgate this problem which has arisen with the last two Windows 11 uodates.

Asked by gordonbulmer22 6 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Primary Password

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combination… (funda kabanzi)

I was creating a primary password and for some reason it "glitched" or "stuttered" and it created the password without me knowing what it was. I tried several combinations that could be close to the one I was inputting. Can I uninsall Firefox and reset the password?

Asked by DR Roel 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Lost Tabs due to opening a new window

Hi Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this o… (funda kabanzi)

Hi

Lets say i have 100 tabs open in my session. I mistakenly open a new window with one tab. After closing this window and starting firefox again, it starts with this one tab, so i have lost all my previously opened tabs. Is there a way to get those back?

Thank you very much. Dimitris

Asked by Dimitris X 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

500 Server Error

Yesterday I synced Firefox desktop to iPhone 13 and iPad 11. I created an account. The syncing worked. Today I tried to access one specific website and got this message… (funda kabanzi)

Yesterday I synced Firefox desktop to iPhone 13 and iPad 11. I created an account. The syncing worked.

Today I tried to access one specific website and got this message: "500 server error. Oops. Sorry. Your request could not be carried out because of an error. Please log out and sign in again". That didn't work.

I tried accessing other websites within Firefox desktop Version # 140.04 64 bit. They do work.

I don't know if this service error is something within Firefox or within Windows 10 latest update, or something else. I've reviewed system Administrative Events and there are numerous notes for 7/18/25. Many say "Distributed COM" some are Service control manager, many entries "Device setup manager". I have photos of several screens.

I've deleted cache and history (I use private Mozilla). I've restarted the laptop PC twice. No change to that website access. I used troubleshooting and that didn't help at all.

Please help diagnose where the problem is and how to fix it if the source is my computer. If it's a server problem please advise. Thank you. JHL

Asked by jhloeb28 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

What happens to the temp data and cookies when I close a Container tab

Hello, FF support forum, I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that … (funda kabanzi)

Hello, FF support forum,

I think I have seen a Container retain my login to a site when I open it again after closing it. Is there a way to configure Containers so that they are mini versions of the dump-cookies-temp-data when I close Firefox entirely? I would so love that functionality.

Regards, G.W.

Asked by G.W. 6 izinyanga ezidlule

Last reply by Mark 4 izinyanga ezidlule

I can close Master pw winndows & expose my data

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop P… (funda kabanzi)

When I open Firefox, the master pw window opens with data showing. I can x out of the window & continue. So my data is exposed to anyone who hacks into my desktop PC. WIN 11 64-bit. Please help.

Asked by sandra3048 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

How to disable firefox from suggesting emails/passport numbers/phone numbers when you are typing in details?

See the image below, how do I prevent that black box showing up and showing anyone who uses my device my sensitive data? How is this not a common setting to be changed? … (funda kabanzi)

See the image below, how do I prevent that black box showing up and showing anyone who uses my device my sensitive data? How is this not a common setting to be changed?

Very insecure and Horrible to have on by default. Recently switched to firefox from chrome because of security concerns but stuff like this is making me want to go back, because HOW IS THIS SAFE AND SECURE?!?!?!?

I've typed in passwords in boxes that arent really password boxes, and firefox has suggested my own password in plain sight like in the image below.

Strongly recommend firefox to not make this default and make it an accessible setting to disable because I've leaked my sensitive information to online calls because of this. This urgently needs to be addressed as a security concern. At least have a cogwheel button next to the black box to quickly disable this setting. Very very disappointed.

Asked by Gusburg 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Can't enable 2FA on Mozilla account

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the bac… (funda kabanzi)

I was trying to setup 2FA on my Mozilla account on Firefox pc browser (140 version). The process completes without issues with Aegis authenticator app, I download the backup codes and I even get the email confirming the recovery phone number was added. On the Mozilla accounts page 2FA turns to enabled. (I'm on Windows11 with latest Firefox browser version)

However after a simple refresh, it turns back to disabled. I repeated the process and same thing happens. Same even on Firefox Android. What could be the issue here?

Asked by Joni 5 izinyanga ezidlule

Last reply by Kiki 4 izinyanga ezidlule