Thunderbird AOL POP old emails not viewing correctly, possible virus problem

We have a Windows 7 pro with Thunderbird v78.10.2 that's been using TB for many years and a new laptop with Windows 10 TB v92.0 that has the same aol pop account. Just re… (funda kabanzi)

We have a Windows 7 pro with Thunderbird v78.10.2 that's been using TB for many years and a new laptop with Windows 10 TB v92.0 that has the same aol pop account. Just recently some of the old emails, Oct 8 and earlier, most previous read are having display problems. Some of them are blank (viewed in split screen or opened in new window) and some older ones either display the wrong message contents in split screen or show code instead of the message. The Win10 lap top has just a few months of messages but has the same problem with messages Oct 8 and earlier.

I just checked the Norton 360 log and found that it quarantined a file from the inbox on Oct 9. , 3xPM5BwYvQVewuv.exe.

Other AOL accounts on another computer are fine. The Win7 one with the problem has the profile we were going to copy to the new Win10 laptop when she starts using full that after transferring her documents. Is there a way of straightening out this inbox or do we look for are latest Retrospect backup before the problem and replace the bad profile folder contents?

Here is the full quarantine log from Norton 360. it seems you can only attach an image.:


Filename: Inbox Threat name: Compressed threatsFull Path: C:\Users\Donna\AppData\Roaming\Thunderbird\Profiles\zxg20mv2.default-release\Mail\pop.aol.com\Inbox ____________________________ ____________________________ On computers as of 10/14/2021 at 6:29:47 PM Last Used 10/9/2021 at 11:42:07 AM Startup Item No Launched No Threat type: Virus. Programs that infect other programs, files, or areas of a computer by inserting themselves or attaching themselves to that medium. ____________________________ Inbox Threat name: Compressed threats Locate Few Users Hundreds of users in the Norton Community have used this file. New This file was released 15 days ago. High This file risk is high. ____________________________ Source: External Media ____________________________ File Actions 3xPM5BwYvQVewuv.exe [Contained in] New Order.r15 [Contained in] Unknown01C18AB0.data [Contained in] C:\Users\Donna\AppData\Roaming\Thunderbird\Profiles\zxg20mv2.default-release\Mail\pop.aol.com\Inbox Removed ____________________________

File Thumbprint - SHA: Not available File Thumbprint - MD5: Not available

Asked by MikeZZ 2 ezinsukwini ezidlule

Last reply by MikeZZ 6 amahora adlule

Cannot send emails after changing ISP

Since I changed ISP to BT full fibre (yesterday) I am unable to send emails using Tbird. (Receiving is OK) I have two email addresses, a gmail and one from my previous IS… (funda kabanzi)

Since I changed ISP to BT full fibre (yesterday) I am unable to send emails using Tbird. (Receiving is OK) I have two email addresses, a gmail and one from my previous ISP provider (plusnet) I have spoken to both providers who say there should not be a problem! After lots of different tests I have established that: Gmail address will work if I provide access for less secure apps (Not good) Plusnet address refuses to send - I get attached message after repeated requests to enter password. I also attach SMTP settings which I have double checked. I have also tested reducing the minimum security level to 1 as suggested in advice but that did not work. I strongly suspect that this is an issue with the change of ISP provider as that is the only thing to have changed. Help please as I am going round in circles. PS using version 78.14 (32 bit) PPS I can send when using web based mail instead of Thunderbird

Asked by jenny39 14 amahora adlule

Last reply by jenny39 6 amahora adlule

I click on inbox and thunderbird goes into endless loop. Three accounts work and one doesn't.

I have three emails accounts. Three work and one doesn't. I click on the inbox in the account that does not work and Thunderbird goes into endless loop. No error messages… (funda kabanzi)

I have three emails accounts. Three work and one doesn't. I click on the inbox in the account that does not work and Thunderbird goes into endless loop. No error messages. No received messages. I use another computer and I get messages. I looked at the saved password file and the working emails accounts have a imap entry and a matching SMTP entry. The non working account does mot have a imap entry. There seems to be no way to enter the imap entry. I have removed the password for the bad account, but the program never get far enough to ask for a password. The program worked for years now it doesn't.

Asked by Denney 21 amahora adlule

Last reply by Denney 6 amahora adlule

Cannot delete emails

I cannot delete my emails. I went through the troubleshooting steps, i.e., opening profile folder and deleting the files in the Imapmail folder, etc. Still can't delete e… (funda kabanzi)

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Asked by lee64 7 amahora adlule

Enhanced Tracking Protection Setting

Hello. Current Settings: Enhanced Tracking Protection-Standard Without the Free Adblock installed. Goal: Minimize tracking and pop-up ads from appearing during my browser… (funda kabanzi)

Hello.

Current Settings: Enhanced Tracking Protection-Standard Without the Free Adblock installed.

Goal: Minimize tracking and pop-up ads from appearing during my browser session:

Please answer each question separately:

Q1. Is the Standard option sufficient or should it be set to strict?

Answer:

Q2a. Does the Standard option OR the Strict option provide the features of an ad-block or does the free Adblock needs to be installed as well in order to receive full protection?

b. When I was about to install the Free Adblock, a warning came up asking me if it was the best adblocker and confirming that the extension would have permission to access my data from all websites, extend developer tools to access my data in open tabs, display notifications to me, access my browser tabs, and access browser activity during navigation/

Do I really want to install Adblock knowing all of the above details?

Answer:

Asked by Buddy2014 21 amahora adlule

Last reply by Buddy2014 7 amahora adlule

On a Mac, use paragraph format instead of Body Text by default doesn't stay unchecked when restarting Thunderbird 91.2.0

I am constantly unchecking the paragraph format in the Preferences/Composition section. Thunderbird will not remember the preference choice. This is very annoying. Every … (funda kabanzi)

I am constantly unchecking the paragraph format in the Preferences/Composition section. Thunderbird will not remember the preference choice. This is very annoying. Every time I reboot TB, I am back to the default paragraph setting. I want single spacing by default. How do I get TB to remember? I've seen previous solutions in these discussions for Windows users, but I haven't seen a simple solution for Mac users. I am on a 2019 MacBook Pro, using Big Sur 11.6. Thanks for your HELP.

Asked by bkgondor 7 amahora adlule

TB 91.2.0, IMAP, attachment present in the email, is corrupt or damaged.

Hi, Recently I moved from Thunderbird 52.9.1 > Thunderbird 91.2.0, OSX 10.14.6, IMAP, and now when ncoming message contains attachment, for example pdf, and I click th… (funda kabanzi)

Hi,

Recently I moved from Thunderbird 52.9.1 > Thunderbird 91.2.0, OSX 10.14.6, IMAP, and now when ncoming message contains attachment, for example pdf, and I click the attachment, only 27 byte file is downloaded and the file is reported as corrupt. After changing "mail.server.default.fetch_by_chunks = true > false" attachment opens fine inside the message and after that I can drag and drop it to desktop or use "Save all" or at right click "Save as..." and the file is OK.

But when I don't click/open attachment and just drag and drop it to desktop or use "Save all" or right click "Save as...", again only 27 byte file is downloaded (file is corrupt/damaged) and taskbar shows forever "Downloading message..."

So seems that without opening attachment first inside the message, simple drag & drop won't initiate attachment download process. However, this was working fine in Thunderbird 52.9.1, so is this a bug (if so how to fix it) or a feature?

Asked by ksuuk 7 amahora adlule

Upgrade to 91.1.0 from 78.14.0 - TB not showing

I have over 200GB of emails under my profile folder. Been using TB for a long time. Tried to upgrade to 91.x.x from 78.14.0 from within Thunderbird. (I tried uninstall… (funda kabanzi)

I have over 200GB of emails under my profile folder. Been using TB for a long time. Tried to upgrade to 91.x.x from 78.14.0 from within Thunderbird. (I tried uninstall 78.x.x and install 91.x.x fresh as well and tried both 32-bit and 64-bit versions) Windows 10

After the upgrade, and I launch 91.x.x, TB UI does not show up and there are several processes running. I thought it is trying to perform some conversion and left the machine on for 6 hours, but still not showing up. When I uninstall 91.x.x and install 78.x.x back, I am able to see all of mails again (I need to use -- allow-downgrade option)

I also tried to delete all .msf files, but still the same issue with 91.x.x..

I also tried to launch Thunderbird in safe mode, and still the same issue.

Any idea what I need to do to upgrade to 91.x.x?

Asked by wloogundam 1 inyanga edlule

Last reply by wloogundam 9 amahora adlule

Firefox taskbar preview on Dual Montior when 2 Firefox windows are open on each monitor

I have a dual monitor (extended display) setup and 2 Firefox windows open (one for each monitor). When Firefox crashes or is closed unexpectedly, opening it restores the … (funda kabanzi)

I have a dual monitor (extended display) setup and 2 Firefox windows open (one for each monitor). When Firefox crashes or is closed unexpectedly, opening it restores the previous session but the order in which the windows are restored is incorrect.

In other words, hovering over the Firefox icon in the taskbar shows 2 window previews open but in the incorrect order; the first window (left window preview) actually points to the right monitor's window and vice versa. As you can imagine this is superbly annoying because when I hover over the left window preview I expect to access the left monitor's window not the other way around!

This is on Windows 10.

Asked by Chromium 8 amahora adlule

Last reply by Chromium 8 amahora adlule

Volume control streaming video in Windows 10 FireFox

When streaming video or sound from any website i.e. YouTube, Netflix etc. my audio changes level automatically. I will start a video, the audio level will be set and when… (funda kabanzi)

When streaming video or sound from any website i.e. YouTube, Netflix etc. my audio changes level automatically. I will start a video, the audio level will be set and when I pause and resume playing, especially multiple times in a row, the audio level will increase by itself every time i resume playing however not by increasing either the YouTube/streaming site's volume setting nor my Windows volume slider. If an episode on Netflix finishes and the next episode starts automatically, the volume will be much lower once playback resumes but again, no volume settings/sliders have changed. If I pause and play again, the volume goes up and if i pause and play multiple times it will gradually go back to the original level. I have removed application control of volume in Windows from Firefox and have tried searching for this issue but have yet to find a solution. Chrome does not have this issues on my same device. On rare occasions, the audio will automatically boost all the way up to maximum level and become distorted regardless of which audio device I'm using i.e. wireless headphones, external sound card, any other audio device. I then need to pause and un-pause a few times before it goes back to normal Please help!

Windows 10 latest version 20H2 x64 KB4023057 Firefox latest current version 93.0 (64-bit)

Asked by E420 8 amahora adlule

Absolute waste of RAM

I'm pissed of. HOW??? HOW??? How a single browser can take 90% of the memory until freezing your PC, ON A LINUX MINT FOR GOD SAKE! With 16GB Memory! I saw people defendin… (funda kabanzi)

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I saw people defending this saying that "uuuh, mozilla takes advantage of-" BS! It doesn't take advantage of nothing, it only wastes your ram and your time.

HOW DO I LIMIT THE RAM USAGE? I DON'T WANT FANCY PERFORMANCE TABS I WANT A DIRECT ANSWER ON HOW TO STOP FIREFOX WASTING MY RAM

Asked by Luan Himmlisch 3 emasontweni adlule

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Recurring event reminders change Calendar to read only

Just recently when I get a reminder for a recurring task and I dismiss or snooze it I get a modification error and the calendar properties change to read only. The same h… (funda kabanzi)

Just recently when I get a reminder for a recurring task and I dismiss or snooze it I get a modification error and the calendar properties change to read only. The same happens when I try to edit or delete a recurring task either just this occurrence or all occurrences. This makes Thunderbird almost useless as every time I start it and every half hour after I get recurring task reminders I can't stop and have to reset the calendar properties. What is the solution?

Asked by MajAltman 1 usuku oludlule

Last reply by MajAltman 9 amahora adlule

Address Book

When my TB was updated to 78.14 (automatically), I lost my address book. How do I get it back?

Asked by nwpierce 10 amahora adlule

Back Button Returns to Top of Page

Hi Guys. Using Firefox 38.1 (6216) on iOS 14.8 and iPhone 12. Problem is, when using any website and going to a sub page then returning to the main page, it takes me to t… (funda kabanzi)

Hi Guys.

Using Firefox 38.1 (6216) on iOS 14.8 and iPhone 12.

Problem is, when using any website and going to a sub page then returning to the main page, it takes me to the top of the page instead of where I left off. The main sites I use are Macrumors and BBC news. However, have tried other websites and all react the same.

If not Firefox itself, then wonder if there is a problem in my settings because when I use Firefox Focus all works well - back button returns me to where I left off.

I know this has been brought up in the past but couldn't find a definitive answer.

Any help and advice would be much appreciated.

Best Paul

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Sketchfab Models Not Loading

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Asked by mamcmullen22 3 ezinsukwini ezidlule

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Multiple Problems with Audible.com audiobooks

I purchase audiobooks on Audible.com using my Mac (OS Catalina). When I download a purchase Firefox sends it as an MP4 file which is incompatible with the apps to play th… (funda kabanzi)

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I hope you can fix this in your next update. i've worked with Audible to solve this issue, but they cannot help and are telling me it is a "known issue" with Firefox and recommend I use a different browser.

Asked by Kim 12 amahora adlule