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Thunderbird Unified Folders Will Not Appear - 115.11.1 (32-bit)

Hello, I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with… (funda kabanzi)

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Asked by livernois3 1 isonto elidlule

Last reply by livernois3 14 amahora adlule

When I tried to Open Thunderbird today I am being treated like a Brand New User, and ALL of my Messages and Folders have Disappeared.

Last night I used my Computer and checked for New Emails, before Powering Down. This morning I Powered Up and went to see if an Email I am waiting for has arrived - but T… (funda kabanzi)

Last night I used my Computer and checked for New Emails, before Powering Down. This morning I Powered Up and went to see if an Email I am waiting for has arrived - but Thunderbird is treating me like a Brand New User and asking me to Create Passwords etc. When I finally get to something that looks a TINY BIT like my normal screen, ALL of my Messages and Folders have DISAPPEARED. The last time I used THUNDERBIRD (about 9 hours ago) I just looked for New Messages, and didn't try to make Any Changes, Updates, Archives, Migrations or Imports. Why is Thunderbird treating me like a Brand New User and asking me to Set Up an Account ? How do I retrieve my Emails (both Sent and Received).

Asked by microtech2 5 izinyanga ezidlule

Last reply by microtech2 3 ezinsukwini ezidlule

Lost my open tabs again...

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I ke… (funda kabanzi)

I like to keep a few email 'open' tabs available so I can remind myself of important tasks. It seems that the tabs all get discarded when there is an update. How can I keep them from being deleted by an update?

Asked by eyeart 4 ezinsukwini ezidlule

Last reply by eyeart 1 usuku oludlule

Folder "popstate-1.dat" Under Email Account

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below… (funda kabanzi)

The folder "popstate-1.dat" appeared under my email account below Inbox, Drafts, Sent, Archives, Junk and Trash. I have attached an image showing the folder located below Trash and above Local Folders.

Can it be deleted? Is it serving a purpose?

I recently deleted old messages from the various Local Folders folders.

Thank you.

Asked by David Stuhr 2 emasontweni adlule

Last reply by David Stuhr 6 ezinsukwini ezidlule

Update Flash Required??

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has… (funda kabanzi)

I regularly play Bejeweled Blitz on FaceBook but I cannot use Firefox to play because if I try I get the message to Upgrade to the latest version of Flash. Well Flash has not been used in many years but I still get that message on Firefox. I can easily play on three other browsers without receiving that message. I have switched from Firefox for that reason but I really would prefer Firefox as my default browser. What can I do? Yes, I am using the most current version of Firefox 127.0 (64 bit). My extensions are AdBlock+, Gmail mail checker. That's it. The same thing happens in troubleshooting mode too. I am using Windows 11. Please, suggestions are welcome.

Asked by Judy Holland 3 ezinsukwini ezidlule

Last reply by Judy Holland 2 ezinsukwini ezidlule

Folder that my "profiles.ini" points to doesn't exist

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox… (funda kabanzi)

My computer (Windows 11) crashed while I was using Firefox--for the first time that I've seen, it did a full disk check. When booting back up, I was unable to use Firefox, since it said that my profiles.ini file was lost/corrupted.

After renaming the old file, I went back to the folder. It was easy enough to reinstall the add-ons that I needed, but I'm trying to get my bookmarks back. However, I can't seem to find them--the "bookmarkbackups" folders that come up are too new, and only one (the current one) has a file in it.

Any help will be appreciated! I'm not sure what I can do.

Asked by John Reaves 1 usuku oludlule

Last reply by John Reaves 22 amahora adlule

Thunderbird cannot read recovered emails in Outlook Inbox

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Out… (funda kabanzi)

While managing my Thunderbird Inbox, I inadvertantly transferred a chunk of Inbox messages received from my MS Office365 Outlook account into the trash. I went into Outlook on the WebApp and discovered that all of the inadvertantly deleted emails were found under recover deleted emails. So within Outlook I recovered all mails into the Inbox. So far, so good.

Now I have all the mails listed in the Inbox on Outlook. But when I open Thunderbird again, the recovered mails do not show up. It seems that Thunderbird does not fully synchronize the folder and the recovered emails are not downloaded. Instead, all mails are once again removed from the Outlook Inbox. The previously recovered mails disappear again from the inbox of OWA and I have to recover them all again.

I have already tried several fixes. Within Outlook, I created a new folder and moved the recovered Inbox mails to that folder. This was done in the hope that this folder will then sync properly with Thunderbird. Unfortunately no. The folder does not sync and as soon as Thunderbird is closed again, all mails are deleted again from the new folder on OWA.

I also deleted the Outlook account (including all stored data) and recreated the account in Thunderbird. Unfortunately, the same thing happens again. The recovered mails are not displayed in Thunderbird and after closing the program, the mails are deleted again in OWA and I have to recover them again. Finally I went so far as to uninstall Thunderbird completely from my computer and reinstalled the software. That did not fix the problem either.

I will also provide another observation: in the past when I have recovered individual emails the same behavior has occurred. Seems that when Outlook or Exchange places a deleted email into the recovery queue, there is a change in its identify such that TB now views it as a deleted message.

Any suggestions on how this can be fixed?

Best regards

Asked by Matthew Kostura 6 ezinsukwini ezidlule

Last reply by Matthew Kostura 4 ezinsukwini ezidlule

Context Menu, 7th item cannot open in New Tab

When I open a bookmark folder and right-click on the 7th item down I cannot select Open in New Tab because the context menu is jammed up against the top of the screen (I … (funda kabanzi)

When I open a bookmark folder and right-click on the 7th item down I cannot select Open in New Tab because the context menu is jammed up against the top of the screen (I believe it is called the Title Bar where resides the date and some of the system menus,) and the Open in New Tab at the top of the context menu is present, will not highlight and cannot be selected with the mouse.

FF 126.0.1 Host: Laptop AB BIOS: INSYDE Corp. 3.19 (05/29/2023) OS: Pop!_OS 22.04 LTS x86_64 DE: GNOME 42.9 (x11) Kernel: Linux 6.8.0-76060800daily20240311-generic Shell: bash 5.1.16

Asked by qpackard 3 ezinsukwini ezidlule

Last reply by qpackard 3 ezinsukwini ezidlule

Updating firefox has become too complicated

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile. With all that i… (funda kabanzi)

I really appreciate everything you do, but I am a boomer (Loud and Proud), I did not get born with a device attached to my hand, I am a digital imbecile.

With all that in mind, it has become too difficult to keep up with the digitalisation, at least in my case. So when you send me suggestions and update procedures I end up just closing everything, too much to read, too stressing, but the suggestions keep coming every time I open the firefox browser. Can I not just keep the version I have and decline any new versions.

I also have a problem in regard to language, it is set to English, but I do not care for US English, I would like to have GB English, but somehow it won't accept that.

What can I do?

Kind regards,

Xamama

Asked by xamama 1 usuku oludlule

Last reply by xamama 23 amahora adlule

Screen changes color in address line

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. W… (funda kabanzi)

Corel asked me to do a screen shot of the issue: Attached When I look at the changed screen, There is an icon infront of the Web address line that looks like a robot. When I rollover it this statement comes up: Browser is under remote control reason (Dev Tools) All of the address bar is inpink. I copied it but color does not copy. when I did the screen shot the address line is not copied. https://support.mozilla.org/en-US/questions/1449321?utm_campaign=questions-reply&utm_source=notification&utm_medium=email

daThis is still frustrating. I do not like to use the browser when something else appears to be in control. I have MacAFee and run a scan but nothing shows up? If developers are following my browser, I should beable to turn this off.

Asked by soles329 2 ezinsukwini ezidlule

Last reply by soles329 14 amahora adlule

Accessing old emails stored on hard drive

Hi – I have been with Thunderbird for a while now but didn’t use your email program as I have been using Gmail for several years and still do. When I finished with my pre… (funda kabanzi)

Hi – I have been with Thunderbird for a while now but didn’t use your email program as I have been using Gmail for several years and still do. When I finished with my previous ISP, I copied the folders holding all my old emails to the hard disk on my PC. Is there any way I can use Thunderbird to read/delete these emails using my hard drive as the source and without using an ISP?

Asked by philkeena 6 ezinsukwini ezidlule

Last reply by philkeena 6 ezinsukwini ezidlule

att.net no longer working

I did search for solution before posting this. Couldn't find any recent fixes. Using Version 115.10.1 I have used Thunderbird for years to get various emails. Includin… (funda kabanzi)

I did search for solution before posting this. Couldn't find any recent fixes. Using Version 115.10.1 I have used Thunderbird for years to get various emails. Including 2 different att.net emails. Until about 2 days ago, this has been working well. All of a sudden I keep getting the popup to login with my password. I looked at the password file to see what was being used. Hasn't been updated for years. I used web browser to login to att.net account, confirmed that the pw listed in Thunderbird was correct. I looked at my att account and found that I setup a secure key in 5/21. Not sure what has changed that I can no longer use thunderbird for att emails. Note: I deleted the account from thunderbird and attempted to re-establish the connection.. I used the automated process that TB had for the settings. got an error using the regular password AND using the secure key. I tried setup manually, making sure that the inbound/outbound settings matched. Still won't let me login. Something has had to have changed.

This page did not help. https://www.att.com/support/article/email-support/KM1086159 System config and results screen prints are attached.

Cancelled setup and started over This time I entered the secure id as the password,

Asked by s beckett 3 ezinsukwini ezidlule

Last reply by s beckett 3 ezinsukwini ezidlule

POP Junk mail dissapears completely.

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. N… (funda kabanzi)

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Asked by rick465 1 usuku oludlule

Last reply by rick465 17 amahora adlule

Thunderbird Error Message

I have been using Thunderbird for many years. In Thunderbird I found this message: "Login to server inbound att.net (username) failed." When I tried to send an email I… (funda kabanzi)

I have been using Thunderbird for many years. In Thunderbird I found this message: "Login to server inbound att.net (username) failed." When I tried to send an email I got this message: "Sending of the message failed: Unable to authenticate the Outgoing Server (SMTP) outbound att.net. Please check the password and verify the "Authentication method" in "Account Settings." [outgoing server (SMTP)]

I went to att.net and I am still receiving emails. In fact, I received an email from Mozilla Support that allowed me to sign into Mozilla Support.

Please help so I can send outgoing emails from Thunderbird.

Thank you

Asked by drawohna 5 ezinsukwini ezidlule

Last reply by drawohna 4 ezinsukwini ezidlule

Videos appear dark and orange

On a laptop running Windows 11, all videos I play in Firefox have been strangely dark and orange. Depending on their original appearance, this can make them unwatchable. … (funda kabanzi)

On a laptop running Windows 11, all videos I play in Firefox have been strangely dark and orange. Depending on their original appearance, this can make them unwatchable.

This only affects videos in Firefox, and only on this laptop. Chrome, Windows video player (and Firefox on my other devices) do not share this issue. The issue affects all monitors I connect the laptop to.

I have attempted: -A thorough search of Firefox settings and found nothing related. -Refresh and reinstall of Firefox -in about:config

   gfx.color_management.native_srgb to true
   Confirmed ui.videoDynamicRange was set to to 0

None of these has helped. According to all the evidence I can find online, a similar issue was caused by a problem with HDR video files and fixed in an update 2 years ago, but I am running version 127.0 and am up to date.

Asked by christianmlong 6 ezinsukwini ezidlule

Last reply by christianmlong 6 ezinsukwini ezidlule

How to revert to previous edition of Thunderbird...

I've been using Thunderbird as my default e-mail app for many years without a problem. A few weeks ago I was automatically upgraded to 115.1 - 64-bit. It did not upload … (funda kabanzi)

I've been using Thunderbird as my default e-mail app for many years without a problem. A few weeks ago I was automatically upgraded to 115.1 - 64-bit. It did not upload my Address Book and my Calendar. I had to reconstruct both apps.

Also....this edition will NOT copy items to my selected location...it just adds a shortcut to my deskto.

Plus....I previously listed that I can't get specific incoming e-mails to directly to its specific sub-folder.

I am totally disappointed with this current edition and would like to go back to my previous edition which was 111 or 112. Can this be done???

Asked by MaryAnn 5 ezinsukwini ezidlule

Last reply by MaryAnn 4 ezinsukwini ezidlule