Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

In Settings-Privacy-Password the TWC account is not there, asking to enter password when I open Thunderbird

Hello, I have to add the Password every time I open Thunderbird because I removed the Password myself after I read this: <<<< ThundaMike Mozilla Staff 7/28… (funda kabanzi)

Hello,

I have to add the Password every time I open Thunderbird because I removed the Password myself after I read this:

<<<< ThundaMike Mozilla Staff 7/28/25, 9:15 PM more options Sounds like you are almost there.

Building off what @david said above, try this:

In Thunderbird, go to Settings > Privacy & Security.

Scroll down to the Passwords section and click Saved Passwords….

Find your email account in the list and remove the saved password.

Restart Thunderbird.

When prompted, enter your new password. >>>

My doing this it removed the .twc password Log In totally in that Settings. I do not see the "my twc.com" in the settings of Tools, Privacy & Security, then Saved Passwords in the list, I only see the Hotmail account settings I have in Thunderbird. Removing it like ThundaMike wrote really removed all the TWC Password and Information.

Can someone help me restoring or re-enter my Mozilla Thunderbird info back into Tools, Privacy & Security, then Saved Passwords so I do not have to type in the Password every time I open Thunderbird.

Thank you so much for your time and efforts I truly appreciate it.

Asked by Bibb 4 emasontweni adlule

Answered by Toad-Hall 3 emasontweni adlule

  • Kusonjululiwe

Password change and pin

Spectrum had me change my password for one of my accounts on Thunderbird. I changed it with Spectrum. That account was working fine from Nov. 6 until today, Nov. 16; to… (funda kabanzi)

Spectrum had me change my password for one of my accounts on Thunderbird. I changed it with Spectrum. That account was working fine from Nov. 6 until today, Nov. 16; today, it decided that my password wouldn't work. I tried to change it when it asked at the time I was trying to send an email; it wouldn't take. I then went into "saved passwords" and tried to change it; it wanted a pin. This is my** first problem;** Norton has no idea what that is. Thunderbird asked for other sign-in methods including a Yahoo email, but I have no idea what it wants as it doesn't want the password for that Yahoo account. What is it looking for????

I deleted the account from Thunderbird's password manager. After my shutting down and reopening Thunderbird a few times, it finally worked --however, it didn't ask for a password and sent and received email just fine. Thunderbird now doesn't have that account listed in its password manager, but is giving me my mail and sending my mail out without asking me for a password. **This is my second problem.**

Since this is all combined, I'm sending both questions together; otherwise, I wouldn't do so. Does anyone know what's happening and how to get a password back as a necessity for that email account?

Asked by DorothyJ 1 inyanga edlule

Answered by DorothyJ 3 emasontweni adlule

  • Ikhiyiwe

Does the profile folder contain a file "logins.db"?

Hey, I am seeing the creation of a file "logins.db" when opening thunderbird. When I open the file with textedit, it begins with "SQLite format 3". It looks like a scr… (funda kabanzi)

Hey,

I am seeing the creation of a file "logins.db" when opening thunderbird.

When I open the file with textedit, it begins with "SQLite format 3". It looks like a script to me, including things like "ON loginsL (is_deleted, origin)" and "idx_loginsM_is_overridden_origin".

I can delete and it's recreated when launching Thunderbird.

Is this file legit? Can anyone confirm having this file, too? I'm running Mac OS 15.7.1 with Thunderbird 145.

Thanks for listening

Asked by SuMo Bot 3 emasontweni adlule

Last reply by SuMo Bot 3 emasontweni adlule

  • Kusonjululiwe

Cannot receive mail from Spectrum (.TWC) after changing password - "login ... failed"

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mo… (funda kabanzi)

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it.

Then a second submit I added: -I came to search helps as to why I need to add the password every time I open Thunderbird's password. I searched and found something similar to what I am having problems with here: https://support.mozilla.org/en-US/questions/1525666

I removed the password that was there for years, I then shut Thunderbird, retyped the new password and it still does not work, and in the Settings Security Password there is no more the TWC in the list but only the hotmail account I have also in the list. Now I do not know how to ADD a new Password in the Settings Password. I am stuck there. No more emails coming in for two days now.-

Then the third submit I added: -I still cannot set the Password that the support above said to remove, I cannot add a new password and the settings shows that .twc is not on the list any more for Setting Security.

Also once in a while it shows a pop up at the right bottom of the page. I added it as an image.

Can someone please help me with this so I can get my .twc mail back. I tried myself and it does not work, I've read many Helps and it's not the issue that I have.-

I tried the original password, made several new ones and it still not working nor showing the .twc account password in the Settings, Security and Passwords area.

I am at a loss and need TB to work as it was before Spectrum informed that I need to change my Spectrum Password before Nov. 11.

Thank you for your time and efforts.

Asked by Bibb 1 inyanga edlule

Answered by Bibb 1 inyanga edlule

  • Kusonjululiwe
  • Ikhiyiwe

Thunderbird - I accidentally deleted my saved login

When made to change my password by my email provider, instead of deleting my old password in Thunderbird I accidentally deleted the entire saved login (Thunderbird > S… (funda kabanzi)

When made to change my password by my email provider, instead of deleting my old password in Thunderbird I accidentally deleted the entire saved login (Thunderbird > Settings > Privacy&Security > Passwords > Saved Passwords > then deleted the entire saved login instead of only deleting the old password). When I tried adding my account login back to Thunderbird using “+ New Account”, it gives me an error message that my incoming server already exists. I'm trying to get my old saved login back without doing any more harm. I can still get into Thunderbird but it won't connect to the server (my login credentials now fail). I can still see and read my old emails but it won't retrieve any new emails. Is there a way to get my old login credentials back or re-enter them into Thunderbird? If not, are there files and folders I can copy from my old saved Thunderbird Profile directory into my active Profile directory to be able to login to my account again while keeping my local folders? I saved a lot of my email to my local folders, so I'm hesitant to overwrite my Mail folder (and even my ImapMail folder) for fear of losing my existing folders, especially my local folders.

Asked by beach_boy_dave 1 inyanga edlule

Answered by david 1 inyanga edlule

  • Ikhiyiwe

Back up account

duplicate of /questions/1546750 thread In this version, do I still have another account and password from other application that already saved before in the past version… (funda kabanzi)

duplicate of /questions/1546750 thread

In this version, do I still have another account and password from other application that already saved before in the past version?

Asked by ronirayanto 1 inyanga edlule

  • Kusonjululiwe

Authentication Problem with Yahoo email account - "Edge Too Many requests". (bug1997062)

I changed my yahoo password and can longer access this account in Thunderbird. Now when I sign in to Thunderbird I get 'Edge To Many requests' Unfortunately I deleted… (funda kabanzi)

I changed my yahoo password and can longer access this account in Thunderbird.

Now when I sign in to Thunderbird I get 'Edge To Many requests'

Unfortunately I deleted the yahoo user name and password in Thunderbird Password/ Saved Logins thinking Yahoo might automatically ask for my new password when re-starting Thunderbird

Can somebody help please.

Many thanks

Asked by ronnoc4 1 inyanga edlule

Answered by Ed 1 inyanga edlule

  • Kusonjululiwe

how to export complete passwords

how to export complete passwords? I tried screen clipping but complete secure passwords don't display. I need to this in case of another computer crash. It was a nightma… (funda kabanzi)

how to export complete passwords? I tried screen clipping but complete secure passwords don't display.

I need to this in case of another computer crash. It was a nightmare resetting all of my passwords. If I had copy of them it would be much easier re entering them.

here is example of what I seeing with password screen fully widen. See attached image

Asked by ke4avb 1 inyanga edlule

Answered by ke4avb 1 inyanga edlule

  • Kusonjululiwe

Ошибка входа на сервер <сервер> с именем пользователя <имя пользователя>

Проблема. Прошу помощи. Из-за того что местный провайдер электронной почты внезапно иниицировал смену пароля авторизации на сервере в ящики моей организации (у нас 13 ящ… (funda kabanzi)

Проблема. Прошу помощи. Из-за того что местный провайдер электронной почты внезапно иниицировал смену пароля авторизации на сервере в ящики моей организации (у нас 13 ящиков установленных на 50 компьютерах пользователям и все через протокол POP3), то во сразу после того как он это сделал появились: 1. проблема, очень сильно раздражающая: сразу же все почтовые клиенты потеряв доступ к серверу пытаются бесконечно обращаться со старыми реквизитами для авторизации на сервере и каждых 10-60 секунд (мне кажется что 10-30), появляется ошибка о которой описано в предмете вопроса. То есть на момент того как я (администратор) приду к пользователю и введу новый пароль у него на экране появляется и накапливается десятки-а может и сотни окон (если я буду идти часами пока включен компьютер), и тем самым слабые старые компьютеры полностью зависают и я вынужден сначала завершать процесс в диспетчере задач. То есть непонятно такое странное поведение и на мой взгляд некорректное. Достаточно было бы одного окна о том что авторизация невозможна. 2. Проблема очень серьёзная и поэтому я обращаюсь за помощью к вам. Вытекает из п.1, а именно из за сотен запросов на сервер с попыткой авторизации неверными учетными данными (старыми), пока я ещё не успел их ввести пользователям, провайдер блокирует наш IP адрес всей организации и добавляет его в Черный список (с его слов), якобы что у них установлено такое "Правило блокировки: 10 неудачных попыток входа в течении минуты - заносят в Черный список." При этом ошибка авторизации появляется с новой силой. Проблема в том, что в ходе диалога, провайдер якобы утверждает что наш IP адрес они добавлен у себя в исключения, и его блокировка осуществятся не будет. Но фактически ничего не поменялось ДАЖЕ после внесения мною новых учетных данных во всех 50 компьютеров организации почтовые клиенты (для POP3/SMTP обоих протоколов в хранилище паролей). То есть я имею ввиду что ошибка теперь уже несколько дней появляется случайным образом У ВСЕХ почти пользователей различных ящиков организации например от 1 до 10 раз в течение дня, как будто бы почтовые клиенты пытаются также авторизироватся с неверными устаревшими реквизитами и мы снова попадаем у них в черный список - блокировка - ошибка. Кажется что это выглядит так моя теория. Я предполагаю что виноваты могут быть кроме провайдера конкретные сборки моих почтовых клиентов (а это ESR последней версии). Дело в том что год назад я их всем устанавливал следующим образом: - Установка и полная настройка один раз у себя эталонного клиента с настройками которые я считаю необходимыми каждому. - Установка у клиента (пользователя) чистой ESR с официального сайта (год назад версия была не той что сегодня) - Редактирование prefs.js в части замены всех включений от чужого ящика на требуемый в данном месте адрес почты, замена сервера, замена mail.identity.id1.fullName и так далее, то есть полностью проработан вручную файл на каждом отдельном ПК. - Удалял файл logins.json зная что в нём 100% находится пароль от старого ящика. Это всё что я делал для смены реквизитов и таким образом преднастроенный заранее и развёрнутый по этой инструкции профиль, работали везде несколько лет до тех пор пока провайдер не решил сменить нам пароли. На сегодня я понимаю что в профиле пользователя находящемся в Roaming\Thunderbird есть ещё много файлов/папок которые необходимо было удалить прежде чем развёртывать у чужих пользователей с отличающимся адресом почты/сервера. Таким образом моё предположение и вопрос: где я мог упустить и забыть , в каких файлах могут храниться якобы "старые" учетные данные из за которой появляется ошибка у нас. Если вы подскажете я их удалю и например заново авторизируюсь вручную на каждом ПК и тем самым оставлю в хранилище только новые реквизиты. Я предполагаю что могут иметь значения следующие файлы: folderCache.json folderTree.json session.json parent.lock pkcs11.txt cert9.db key4.db logins.json times.json Поправьте если я не прав, имеет ли вобще смысл удалять их, авторизироваться заново. Или же я что то упускаю и есть другие файлы, базы данных откуда может исходить старая авторизация и как следствие появление у нас ошибки из за попадания в черный список провайдера. Если окажется что с моими клиентами всё в порядке то вопроса к вам нет, а он будет только к провайдеру. На фото представлены 1-десятки наложенных окон друг на друга во время измененного пароля; 2-иногда появляющаяся ошибка после ввода правильных реквизитов к ящику (у всех появляется почти)

Asked by Алексей Клочков 3 izinyanga ezidlule

Answered by Алексей Клочков 3 izinyanga ezidlule

  • Kusonjululiwe

Current Thunderbird under Linux Mint 22.1 SMTP password issue

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for u… (funda kabanzi)

I recently became the webmaster for our local American Legion post and built a website through Hostinger. That service also offered a cost-effective email solution for us and I've created a number of email accounts for our office positions and some individuals by name. At the level of service we have with Hostinger, our website/email account domain is not the same as the email servers.

That's ordinarily not a problem, since most modern email applications can either pull domain email hostnames from registration records or gives the user a manual process to enter the email hostnames directly (in our case an IMAP and SMTP hostname belonging to Hostinger).

I had no problem using the manual configuration that Thunderbird supports to set up my first American Legion email address. Email was received immediately and testing outgoing email worked fine. Adding a second American Legion email address seemed to go well - email messages came in immediately - but the outbound testing failed with error messages that the sending client was not recognized.

That sounded like Thunderbird was not trying to authenticate with a password on the SMTP outbound even though I had indicated in the manual setup that a password was required (same as I had in the first American Legion account setup).

I checked the Thunderbird settings to see what saved passwords were recorded in the Password Manager and sure enough their were three IMAP host passwords but only two SMTP host passwords (the missing SMTP host password was for the second American Legion account).

I completely deleted the second American Legion account and tried again - just in case I had accidentally indicated no password needed for SMTP the first time - and got the same result (IMAP host password created, but not SMTP). I then tried deleting both American Legion accounts and then adding them back with the second account being added first this time. At least the problem was consistent - the first account added had both an IMAP host password record and a SMTP host password created; the second account created had only its IMAP host password saved.

I couldn't find a menu item for adding a host password in the Save Passwords settings menu; manually removing the IMAP password to force the system to ask for the password again only ended up with the IMAP host password being added back into the TBird Password Manager.

The version Linux Mint reports for Thunderbird is 1:128.11.1esr+linuxmint1+xia. As far as I can tell the issue only comes up when Thunderbird cannot auto-detect the email servers on its own and it only has a problem when more than one email account has to be added for a manually configured email domain.

Is there a TBird menu item I'm missing that would let me add the SMTP host password for the second account manually? Failing that, is this a known issue that has already been fixed by Thunderbird and should be forthcoming after that version is released as an update by the Linux Mint team?

Asked by dlj1685 5 izinyanga ezidlule

Answered by dlj1685 5 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Thunderbird keeps asking for password.

I apologize in advance for the language, I'm writing from a translator. Thunderbird on several accounts, every few days requires a password ... "login to the server faile… (funda kabanzi)

I apologize in advance for the language, I'm writing from a translator. Thunderbird on several accounts, every few days requires a password ... "login to the server failed, enter a new password". Just in case, I changed the passwords on these accounts (with the option to remember), a few days of peace and again the problem. However, logging in with the old passwords before and the new ones now on the server is no problem at all.

I reinstalled TB but unfortunately it doesn't help. The same on the stationary and laptop, what could be the problem? Currently, email is available only on the server, I do not have access to Thunderbird.

Asked by ad.am 9 izinyanga ezidlule

Answered by ad.am 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't get e-mail operational for one freenetname email address - password not recognized

I have replaced Windows 10 on my laptop with Linux Mint 22 Cinnamon. I installed Thunderbird and, with a little diificulty with passwords, have my gmail accounts working.… (funda kabanzi)

I have replaced Windows 10 on my laptop with Linux Mint 22 Cinnamon. I installed Thunderbird and, with a little diificulty with passwords, have my gmail accounts working. However I have a freenetname email address which appears to be installed. However when I seek to use it I am asked for a password. I enter the password that I use on my desktop for the same account but it is not recognised. I looked at the saved passwords (on my laptop) in Settings. None are displayed for the freenetname account and I can't see how to install passwords here to, perhaps, solve the problem. Some help would be very welcome. Thank you

Asked by eric43 7 izinyanga ezidlule

Answered by david 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Password for AOL emails not working

I have been receiving emails for my [email removed]@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have… (funda kabanzi)

I have been receiving emails for my [email removed]@aol.com account on my pc, via Thunderbird, and on my ipad. Now both devices are saying the password is invalid. I have gone to the AOL website and changed the password and can receive emails at mail.aol.com. I have gone back to thunderbird and folllowed instructions to change the pw by deleting in settings and restarting Thunderbird and entering the new pw that AOL Mail recognises. But Thunderbird still says the pw is not valid. Any suggestions ?

Asked by john1139 1 unyaka odlule

Answered by sfhowes 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I can't find where to change an email account password; emails won't download into T-bird

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't… (funda kabanzi)

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't see it there.

I WAS able to change the password when I got a popup the second time I tried to send it, which let me change the password .... and it mentioned Password Manager. But "Password Manager" does not come up in Settings when I type it in the Search box.

Asked by Kami Scott 8 izinyanga ezidlule

Answered by sfhowes 8 izinyanga ezidlule