Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Must disable ad block to use youtube with adds. How to do this? thanks

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and… (funda kabanzi)

I have been watching YouTube for years, issue free. This week I was blocked, as my computer may be blocking ads and thus violating You Tubes policy. How can I find and disable ad block programs/ extensions, thus allowing me to get back on You tube. I can recognize an outright program, but do not knew if extensions are in play that are not obvious to me. THANKS

Asked by Helene Rubinoff 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 6 ezinsukwini ezidlule

  • Kusonjululiwe

Why does Thunderbird prompt for a security exception on a site that isn't my email server?

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's scho… (funda kabanzi)

Thunderbird has started repeated prompting me for a security exception on a certificate supposedly issued by www.b-g.k12.ky.us (a site associated with my grandson's school system). This site is not one of my email servers. So why is Thunderbird complaining about its certificate?

Asked by MrPottery 1 isonto elidlule

Answered by Wayne Mery 1 isonto elidlule

  • Kusonjululiwe

Thunderbird Can't Receive Mail with Connection Security set to SSL/TLS

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific lev… (funda kabanzi)

I have spent some time digging through your messages about how to fix this issue. I get the general "where to" enable SSL/TLS but no trouble shooting to this specific level.

Spectrum (charter) Internet on May-30-25 a pop up "Add Security Exception" on wife's account (Image #1 below). We have same Internet provider and same server config's (except email name & password or course).

 This Security Exception has happened before, as well as on my account in the past. 

Although, I never got the Exception this time. We did "Confirm Security Exception" 2x on her account and she is up and running again. No issues.

  However, I can't receive e-mails with the Account Settings / Server Settings / Security Settings

"Connection Security" set to SSL/TLS" it must be set to "None" When set to SSL/TLS and I push the "Get Mail" button, the server isn't even banged as there's no msg in lower left frame of TB. I have gmail account and it does bang that one like it should. If set to "None" I get the msg in lower left TB frame showing connection to Charter server and I receive any outstanding e-mails. But I don't want to continue without a password.

 Under [Settings/ Privacy & security / Manage Certificates]

hers (Image #2 below) looks different than mine (Image #3 below). She has the 2 confirmed Security Exceptions, but also has a "View" and "Export" button that are bolded when the specific line item is highlighted. I do not have a View or Export button shown. How do I enable the SSL/TLS with password and actually receive emails?

 I am using TB 128.11.0esr (64-bit)

thx in advance Gene

Asked by blugene 2 emasontweni adlule

Answered by blugene 2 emasontweni adlule

  • Kusonjululiwe

Persistent data keeps dissapearing

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing … (funda kabanzi)

Hi, I want a website (Protonmail, my email client) to store persistent data. I have enabled it, but I also have all my browser security settings on Strict (also clearing browse data and cookies on each closing of the browser), so now when I have downloaded the data and I close and reopen my browser: it's all gone. I tried looking at making Protonmail an Exception, but that's only possible in relation to Tracking Protection. How to fix this?

Thank you in advance,

Kind regards,

Asked by siardnicolai 3 emasontweni adlule

Answered by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Kusonjululiwe

How do I safely view an email marked "junk"?

The body of the email marked "junk" is blank, so how can I determine whether or not it's actually junk? Other email programs I've used show at least the basic plain text … (funda kabanzi)

The body of the email marked "junk" is blank, so how can I determine whether or not it's actually junk? Other email programs I've used show at least the basic plain text content, blocking images and links.

Asked by DonK 4 emasontweni adlule

Answered by DonK 4 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Inability to send emails from my cox.net account using Thunderbird

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication … (funda kabanzi)

settings for smtp server for cox.net account using Thunderbird server name smtp.cox.net port 465 but I have also tried 587 connection security STARTTLS no authentication method user name [removed]

settings are the same for account using Outlook, which does allow me to send emails

Asked by hklesserjr 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Inability to send emails from my cox.net account using Thunderbird

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send … (funda kabanzi)

I use both Thunderbird and Outlook for my cox.net email account. I can receive incoming emails using Thunderbird but cannot send emails, and I can both receive and send emails using Outlook. The server settings are identical for both Thunderbird and Outlook - imap with STARTTLS and port 993 and smtp with STARTTLS and port 587. When Thunderbird is unable to send an email, I get a balloon that indicates that the smtp server cannot recognize my email address, which is [email removed]@cox.net.

Asked by hklesserjr 1 unyaka odlule

Answered by david 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Review Checker

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings… (funda kabanzi)

I am looking to turn on review checker and cannot see how to do it. I don't have the price tag icon displayed nor do I have any reference to Review Checker in my settings. I'm wondering if my version of Firefox supports it (133.0). Any ideas?

Asked by address2011 6 izinyanga ezidlule

Last reply by Kiki 1 inyanga edlule

  • Kusonjululiwe

Massive memory usage

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even… (funda kabanzi)

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Asked by Ray P 4 izinyanga ezidlule

Answered by Ray P 4 izinyanga ezidlule

  • Kusonjululiwe

Having trouble with digital signature/encryption settings on Ubuntu 20

I regularly send/receive encrypted email on Windows with Outlook but seeing as most of my work is done on my Ubuntu partition, I was interested in a Linux solution. I was… (funda kabanzi)

I regularly send/receive encrypted email on Windows with Outlook but seeing as most of my work is done on my Ubuntu partition, I was interested in a Linux solution. I was able to connect to my exchange server using owl automagically and see my email, no problem. I had some experience getting smart-card readers working on Ubuntu so I already had some things in place using the OpenSC Security Device. TB was able to talk to my card reader, grab the certificates, and I was able to set my S/MIME digital signing and encryption certificates. It definitely works, I can decrypt messages that I had already received in the way I expect, it checks if I have a card inserted, asks for me PIN, and the message decrypts correctly as I would expect. The issue is that if I try to send a signed email to myself, I get the error, "Sending of the message failed. You specified that this message should be digitally signed, but the application either failed to find the signing certificate specified in your Mail & Newsgroup Account Settings, or the certificate has expired." A similar message is sent if I try to encrypt (but not sign) a message to myself but for the encryption certificate.

I don't understand this message, as TB can definitely see my card, ask my card for my private key, and use it to decrypt messages, so I believe my E2E settings are correct. Neither certificate is expired, both expire sometime in 2027. I even added my companies root certificate to my Certificate Authorities in TB, so I don't believe it's an issue with my certificate being deemed invalid, and the error message certainly doesn't suggest as much. I've also tried both of my card-readers in case something was only looking at the first one, but both can be signed into correctly but neither let me send signed/encrypted email. The only clues I can see are the console error in my terminal when the message fails to send...

console.error: mailnews.send: "Sending failed; , exitCode=2147500037, originalMsgURI="

Also when I open a remote debugging session, this is the error shown...

mailnews.send: NS_ERROR_FAILURE: Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgComposeSecure.beginCryptoEncapsulation]

   _startCryptoEncapsulation resource:///modules/MimeMessage.jsm:510
   _writePart resource:///modules/MimeMessage.jsm:558

Does anyone know what I might be doing wrong and nudge me in the correct direction?

Asked by alexlambleypersonal 1 inyanga edlule

Answered by alexlambleypersonal 1 inyanga edlule

  • Ikhiyiwe

Error when sending S/MIME encrypted email

Hi guys, I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 203… (funda kabanzi)

Hi guys,

I'm communicating with some colleagues using S/MIME encrypted messages. I have already imported all the necessary licenses, and all licenses are valid until 2034. I can receive and read all the encrypted messages they sent me, but every time I try to reply or send them (the same people) encrypted messages, the error pops up saying 'End-to-end encryption requires resolving certificate issues'. I already checked all the licenses but couldn't find any issues. Can you suggest some ways to resolve it? Thank you!

Asked by Meggie Nguyen 2 izinyanga ezidlule

Last reply by christ1 1 inyanga edlule

  • Ikhiyiwe

I don’t know what to do with myself anymore I just want to w you and be happy

I don’t know what to do with myself anymore e be like that I just want a hug from someone and a kiss and I want you and your baby girl and I’m just gonna go home to you I… (funda kabanzi)

I don’t know what to do with myself anymore e be like that I just want a hug from someone and a kiss and I want you and your baby girl and I’m just gonna go home to you I just wanna know if I could be your baby and you could come to me I love me so I don’t have any money to you I want a baby girl I’m gonna

Asked by Neenan.benjamin 1 inyanga edlule

Last reply by Neenan.benjamin 1 inyanga edlule

  • Kusonjululiwe

suspicious email from breach-alerts@mozilla.com

I got an email supposedly from breach-alerts@mozilla.com that claims there are currently 3 data breaches and has this link to resolve: https://blrv1ly5.r.us-west-2.awstra… (funda kabanzi)

Asked by MikeZZ 2 izinyanga ezidlule

Answered by James (On Leave) 2 izinyanga ezidlule

  • Kusonjululiwe

Junk mail

Hello, I have had very good luck with junk being identified and moved to the junk folder, but now, while everything is still being identified as junk, it no longer moves … (funda kabanzi)

Hello, I have had very good luck with junk being identified and moved to the junk folder, but now, while everything is still being identified as junk, it no longer moves to the junk folder. I have not changed settings and ocasionally some junk messages do go to the folder but then it stops and reverts to junk being identified but remaining in my inbox. Is there something I can try to get it working like it used to?

Asked by schick27 2 izinyanga ezidlule

Answered by Toad-Hall 1 inyanga edlule

  • Ikhiyiwe

Any other good non-Chromium browsers?

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Ope… (funda kabanzi)

Now that Mozilla/Firefox have joined Google on the dark side, who is everyone switching to? I would like something that works well in both Windows and android. I hear Opera can't be trusted and I don't like how there are like 6 difference versions of Opera in the android app store. DuckduckGo is just badly made IMO. Edge causes some glitches with one of the sites I use most. Should I try Brave? I just want a browser to BROWSE the web. I don't want AI. I don't need a VPN or adblock built in. I don't want a "gamer" browser. A decent local password manager would be nice but I don't want to have to make an account to use it. I know if the product is free, you are the product, so I would almost prefer a browser you pay for but oddly that doesn't seem to be a popular option. Probably because the user data the companies collect makes them more money then people would be willing to pay. Sad times. I miss the 90's.

Asked by Timothy Stearns 3 izinyanga ezidlule

Last reply by SuMo Bot 2 izinyanga ezidlule

  • Ikhiyiwe

Secure Form is blocked

I regularly receive email advice (via Thunderbird) from companies to access my account with them. Two days ago I selected a link to direct me to the secure form. I note … (funda kabanzi)

I regularly receive email advice (via Thunderbird) from companies to access my account with them.

Two days ago I selected a link to direct me to the secure form. I note that the exact same link has been provided to me in the past and opened. This time however I was confronted with "Invalid Address".

I was advised to copy the link into another browser; I chose "Edge" and the form opened.

I have cleared FireFox's "Recent History" but that still gives no joy.

How do I overcome this?

Is there something in a configuration file that I might edit, or a potentially corrupt Windows Registry entry?

I do not use any Windows Security depending upon Bitdefender (which has never created any issues of this nature).

Asked by brijohnnow 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

secure sign in to government accounts

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer… (funda kabanzi)

Hello Since the last update I have not been able to sign in to Government sites using my bank as a sign in partner. I am able to sign in using Google Chrome but I prefer Firefox for my daily browser. I have cleared cache and all data and am still unable to sign in. I am using Version 137.0.1 (64-bit)

Your help will be appreciated.

Roger Flagg

[edited] @eastlink.ca

Asked by rogerflagg 2 izinyanga ezidlule

Answered by rogerflagg 2 izinyanga ezidlule