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Video quality low on Youtube, video not playing on other sites

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unab… (funda kabanzi)

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

Asked by Jay 12 izinyanga ezidlule

Answered by Jay 9 izinyanga ezidlule

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Firefox Update Bars Hotmail

I just installed an update when prompted by Firefox. Now I can't log into Hotmail. FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I … (funda kabanzi)

I just installed an update when prompted by Firefox. Now I can't log into Hotmail.

FF 129.0.2 x64. The update restarted FF. Everything else seems to work OK. But when I go to Hotmail.com, at first it displays my Hotmail inbox - which is odd; all other webpages requiring a login were logged out when I installed the update, requiring me to log in again - but then it switches to an error:

Something went wrong and we can't sign you in right now. Please try again later.

The Microsoft account login server has detected too many repeated authentication attempts. Please wait a moment and try again.

The same Hotmail account is still logged in and functioning on Chrome. This is why I think it's a FF-specific problem.

Asked by raywood 10 izinyanga ezidlule

Answered by jonzn4SUSE 10 izinyanga ezidlule

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Unable to sign into google sites

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the googl… (funda kabanzi)

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the google help page taking about clearing cache & cookies. Even from there when i click sign in it just refreshes the page never actually taking me to the sign in page.

Asked by Srkettler 11 izinyanga ezidlule

Answered by jonzn4SUSE 11 izinyanga ezidlule

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How do I report a problem with Firefox Web Browser?

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox doe… (funda kabanzi)

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox does not recognize the changes made until I hit the reload (renewal) button to the right of the address. However, when there is no reload button for a page, Firefox never will recognize the changes that have been made until I delete my browsing history. It appears to be read web history pages. I've tried everything, from reloading the page to getting out of the site and returning, etc. to get Firefox to recognize the changes but it will not. Like I said, the only way I can get it to recognize the changes is to delete my history, which is a real pain. The page that doesn't have a reload button is a password protected page. See site mentioned above and click left hand menu item "Members Login here." However, by visiting this page you won't be able to see the problem until you have visited it, and then again after it has been revised. The only revision made to this page is the date in the label asking for the password. The password works fine, it's just that the label never updates and this is important for users to know in which article to find the password. Sorry for the wordiness of this, but I hope you get the idea of the problem.

Asked by lightofhu 9 iminyaka edlule

Answered by jscher2000 - Support Volunteer 9 iminyaka edlule

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Problems signing in to credit card online banking site after Ver 129.0 update

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking … (funda kabanzi)

After Firefox updated my browser version to 129.0, my username and password no longer work on my credit card website. I contacted tech support at the credit card banking site through a live phone call. I told them about the upgrade and also that I can use Firefox on my iPhone to login successfully. I don't know what version is currently on my iPhone but it does work there. This problem is specifically on my Mac Mini. I also can login using same password and username on the Mac through Safari. Their tech support said the problem is with that version (129.0) Firefox web browser. What say you? Thanks.

Asked by kccwmu1973 11 izinyanga ezidlule

Last reply by kccwmu1973 11 izinyanga ezidlule

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When links open Firefox, none of my saved items -- passwords, add-ons, etc. -- are available

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, … (funda kabanzi)

When I receive an email that has a link, Firefox opens without any of my settings. This also happens with Firefox pop-ups, which indicate I don't have certain products, such as Web Advisor, even though I do.

I guess the first question is why a new iteration of Firefox is opened when I already have it running.

Asked by crl4242 1 unyaka odlule

Answered by TechHorse 11 izinyanga ezidlule

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The + sign to open new tab is missing after latest update

How do I get the + sign back on my tabs? After latest update I can only close tabs instead of opening new tab, and I am talking about after opening several tabs. When I h… (funda kabanzi)

How do I get the + sign back on my tabs? After latest update I can only close tabs instead of opening new tab, and I am talking about after opening several tabs. When I have seven tab open, I have to do ctrl+t to open new tab instead of just clicking on the + sign that use to be at end of tabs. Yes, I do use custom settings. This happened before but I was able to fix by going to tabs under about:config, but it seems the setting is no longer there.

Asked by ninershark 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox 128.0`

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11) My mail account has numerous shared groups. However these now fail to load with a me… (funda kabanzi)

Since 128.0 was installed outlook.office.com/mail has stopped working. (Windows 11)

My mail account has numerous shared groups. However these now fail to load with a messgae "Cannot load folders for "xxxxxxxxx" Decoding failed.

Additionally, while I can see new mails in the list (under focused and Other), the previews are all blank.

I do not get this error in Edge or Chrome in Windows.

Asked by Anthorin 12 izinyanga ezidlule

Answered by Anthorin 9 izinyanga ezidlule

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Cannot log into Logitec Media Server http://127.0.0.1:9001/

Hi, Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001. Other browse… (funda kabanzi)

Hi,

Firefox Developer Edition 126.0b7 (64-bit) shows a perpetual "Loading" screen when trying to access my internal Logitec Media Server at 127.0.0.1:9001.

Other browsers like Waterfox Classic have no trouble, so LMS is working fine.

I tried cleaning the cookies, disabling the firewall (Windows 10), that did not help/

Any idea how to solve this?

Thanks.

Asked by Bob4K 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone… (funda kabanzi)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Asked by SuMo Bot 1 unyaka odlule

Last reply by James (On Leave) 1 unyaka odlule

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Sync cookies exception list

Hi, This has been brought up before, but not with this exact question (not that I could find, at least). I understand that cookies cannot be synced across devices, but … (funda kabanzi)

Hi,

This has been brought up before, but not with this exact question (not that I could find, at least).

I understand that cookies cannot be synced across devices, but this is not what I am asking for. Is there a way to make firefox sync the list of exceptions? Meaning, only the specified website URL and its status, not the cookies from these sites.

Asked by pompan2 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Tabs Unexpectedly Opening in New Windows in Full-Screen Mode on MacOS

Hi firefox community, I am using Firefox version 127.0.2 as my main browser on MacOS Sonoma 14.5. For the past few months, when using Firefox in Mac's full-screen mode, … (funda kabanzi)

Hi firefox community,

I am using Firefox version 127.0.2 as my main browser on MacOS Sonoma 14.5. For the past few months, when using Firefox in Mac's full-screen mode, I've been experiencing an issue where one of the multiple open tabs unexpectedly displays in a separate window the moment I click on it.

This behavior didn't occur previously, and I believe it started happening about 3 months ago. It doesn't happen every time, but occurs a few times a day when I least expect it, making it difficult to identify the specific conditions that trigger it. I use a Magic Trackpad, and after switching to full-screen using the three-finger gesture, the moment I try to activate a specific tab, that tab alone displays as a separate window in full-screen mode.

Is it possible that a Firefox version update has changed this behavior? If this is a Firefox issue, is there a way to capture debug logs to have the developers investigate it?

Alternatively, if there's an option to prevent tabs from opening in new separate windows, that would be an effective workaround. Could you please let me know if such an option exists?

Best regards,

Asked by ate.fleeced05 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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I get You don't have permission to access "http://login.xfinity.com/login" on this server.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works… (funda kabanzi)

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

Asked by charley000 10 izinyanga ezidlule

Answered by charley000 9 izinyanga ezidlule

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SSH links are opened without the user in since version 128

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without … (funda kabanzi)

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without the user too. Ex: ssh://root@10.0.1.1 -> will open ssh://10.0.1.1 instead. Thank you in advance

Asked by philippe33 1 unyaka odlule

Answered by philippe33 9 izinyanga ezidlule

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Downloading attachment in Outlook doesn't ask me where to store it

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default loc… (funda kabanzi)

Regular download works fine, but when I try to download attachment in outlook.live.com website, it didn't ask me where to store it, but simply places it in my default location, while at the same time opening the attachment even though I only want to download the file.

Asked by WaReMoN 1 unyaka odlule

Answered by WaReMoN 12 izinyanga ezidlule

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How do I hide the top menu bar in Fullscreen view in Mac OS 14.4.1 on MacBook Air?

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro… (funda kabanzi)

When I'm in full screen mode, The Apple, "Firefox" "File" "Edit" "View" "History" "Bookmarks" "Tools" etc menu bar shows up at the top and won't disappear. On my iMac Pro, it doesn't show up. i.e. Off.

I can't figure out what is the setting to make sure it does not appear. I went digging everywhere and can't figure it out. If you could tell me what config, etc I'm missing I'd appreciate it.

Screen shot attached to show which menu bar I mean.

My firefox is up to date: 126.0 (64-bit)

Asked by Kim Yoonmi 김윤미 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox hangs on Wordpress Login

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version. When I log into my website admin on wordpress, my site gets redirected for a security ch… (funda kabanzi)

I am using FF 129.0 64 bit on Linux Mint. AFAIK all is up to the latest version.

When I log into my website admin on wordpress, my site gets redirected for a security check on the server (lightspeed or PC Guard). Once this is complete, the login continues.

Unfortunately for the last 6 weeks, my website redirects with a message, "Verifying that you are not a robot" and it hangs there permanently.

I have tried to get my server to disconnest Lightspeed and PC Guard (but then have NO security protection). Nothing seemed to work, and access was sproradic, but seemed best when FF was completely cleaned, cache, cookies, etc. However, even this did not guarantee a login.

Then I found that all worked perfectly using Chrome. Further, having logged in using Chrome, the FF version would now be unlocked and work perfectly.

So it seems as though FF is not clearing a status/flag/file somewhere and that Chrome clears this, leaving FF working again - for another 24 hours. Then the whole cycle starts again.

Any ideas?

Mark

Asked by mark_holtom 10 izinyanga ezidlule

Answered by mark_holtom 9 izinyanga ezidlule

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Firefox overwrites current tab with "homepage" tab on start up

Since the last Firefox update, I've noticed an issue whenever I launch the browser. I have it set up so that I have multiple tabs open, and it's set up so that when Firef… (funda kabanzi)

Since the last Firefox update, I've noticed an issue whenever I launch the browser. I have it set up so that I have multiple tabs open, and it's set up so that when Firefox starts up, it opens all of the previous tabs and starts me on the tab I was on when I closed the browser previously.

Now whenever I start Firefox, it opens to the last tab I was on, but said tab opens on my current homepage instead of the website that tab was on previously. I experimented by changing my homepage to "Youtube.com", picked a different open tab, closed Firefox and opened it again and sure enough, the tab was now on the Youtube page instead of what it had been previously.

Is this just a bug of the current Firefox version, or is there something in settings I can do to fix this?

Asked by patrickhuv 2 iminyaka edlule

Answered by patrickhuv 2 iminyaka edlule

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Recaptcha Not Working in Firefox Specifically.

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to cho… (funda kabanzi)

Recaptcha isn't working in Firefox. It works in Chrome, Opera, and Edge with no issues, it will either just go to a check mark or open the window with the pictures to choose, on both regular pages and on the Google Recaptcha Demo site Google Recaptcha Demo site. But when I load a page that requires Recaptcha in Firefox, it just spins forever. It was working fine a few hours ago, and I didn't change any settings or anything in Firefox. I was filling out a job application and it worked fine, then I went to another job application and Recaptcha won't work at all, even on the Recaptcha Demo site.

I'm on version 125.0.3 (64-bit), on Windows 10. Not using a VPN or anything like that, just a standard Ethernet connection, with whatever Charter gives me.

Steps I've tried, none of which have helped:

1. Cleared Cookies. 2. Restart Browser. 3. Restart Computer. 4. Restart Modem and Router. 5. Opening Firefox in troubleshooting mode. 6. Ensured Firefox was up to date. 7. Reinstalling Firefox. 8. Turned Connection Settings to no proxy. 9. Turned off Enhanced Tracking Protection. (It's set on standard otherwise, and I didn't change it) 10. Release/Renew IP via Command Prompt.

I'm genuinely at a loss of what to do, after a couple of hours of searching around for solutions. I don't get how it just stopped working in the span of like ten minutes when I didn't change any settings or anything. Firefox is my main browser and it would be a tremendous pain to have to use another browser for any pages that require Recaptcha.

Any assistance or advice to solve this problem would be greatly appreciated!

Asked by coolman50002001 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Getting PR_CONNECT_RESET_ERROR on websites which use TLS/SSL

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more det… (funda kabanzi)

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more details. This issue was observed ever since I updated to Firefox version 124.x. Prior to that the websites were working fine.

When I try to access the same websites and try to log into them using Microsoft Edge, I do not face a similar issue. They work fine.

I have cleared the browser cache, restarted firefox, and then tried. Still faced the same issue. I have cleared the DNS cache of Firefox browser (about:networking#dns) and then tried. Still faced the same issue. I have opened Firefox in Safe mode (Menu > Help > Troubleshooting mode) and still faced the same issue.

Can someone please help me in fixing the issue? I would like to refrain from using MS Edge or chrome browser.

Asked by ixian 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule