Yonke imikhiqizo Community Forum

I'm unable to file this bug report by myself.

I wanted to sign up for a Mozilla VPN subscription to support the development of Firefox. The Mozilla website stated that I can only sign up for a Mozilla VPN subscription using a mobile device so I downloaded the Mozilla VPN iOS app from the App Store. I opened the app and an in-app Safari window taking me to a Mozilla account sign-in page popped up after a minute. The website stated "Oops, something went wrong. Please check your connection, disable any ad blockers, or try using a different browser". I didn't know what to do so I gave up and deleted the app.

A few weeks later, I re-downloaded the app and pressed the menu button on the top right of the in-app Safari window, then clicked on the three-dot button and "Show IP address" and was able to sign into my Mozilla account successfully after switching to my password manager app, which was Firefox.

However, I opted not to sign up for Mozilla VPN because Brave VPN was offering a similar service but with 10 simultaneous connections instead of just five and various vertically integrated services and subscriptions that Mozilla doesn't offer in Australia. I also wanted to share my subscriptions with my family without sharing my Mozilla account, which I used for Firefox browser sync. Separately, I was also unhappy that Mozilla VPN is a partnership between Mozilla and Mullvad since one of the two co-founders of the latter uses his wealth to fund 75% of a political party that refers to non-white immigrants as "parasites" and is actively advocating for their "comprehensive remigration". While I wanted to support Mozilla's mission, whatever impact Mozilla has pales in comparison to this.

I believe that the iCloud Private Relay IP address that I was using was blocked by the Mozilla accounts sign-in page and it is possible that most non-technical iCloud+ customers who face similar issues would choose not to sign up for a Mozilla VPN subscription via the Mozilla VPN app as a result. I don't know where to file this bug because the "File a bug report or feature request for Mozilla products" page doesn't seem to have an option for Mozilla VPN. I was also unable to submit this via Mozilla Connect as I had closed my previous Mozilla Connect account and it is showing me a 401 error whenever I try to sign in with my Mozilla account.

I am not sure what to do first. I already paid for the VPN subscription. I reinstalled Mozzilla VPN but have not yet put the sudo lines in that are listed in the help on Firefox. Can you send me an email with instructions and any special sudo lines I need to intall so I do not get charged a second time. I heve the recovery code. I am new to Mint. Windows 11 started knocking out my hardware with power surges. Had to come from the operating system itself since the machine is hooked to a power backup that smoothes the current out. Converted everything to Linux. Like it. Life can be cruel... LOL Thanks so much for the effort. [edited] landline, but best bet is email. [edited phone# and email from community support forum]

I am trying to setup Thudnerbird to retrieve my Outlook365 emails from the University.

The software has been able to validate the servers, IMAP and SMTP, however when testing I receive an error message saying the the "Username or Password is invalid".

I don't know how much this relates but I am afraid the Micorosoft accounts through school use some kind of double authentication or similar.

Any help will be greatly appreciate it.

Hi, is there a way to customize sidebar to move the controls to the top or bottom of the sidebar? With sidebar open there is a lot of wasted space with just 3 icons - settings, history and sideberry buttons. Not really an optimal situation.

Attached screenshot and another picture explaining where I would like to move the buttons. Either top or bottom of the sidebar is preferable than taking the side.

I want to access an Outlook.com email. It has 2-step verification. It also says I may be missing a domain name before the email. Not sure what that is. DomainName/myemailname@outlook.com.

An e-banking site that worked in Firefox for years no longer works in 145.0 under Ubuntu Studio 24.04.1 This is the help page for the error I am receiving: https://support.mozilla.org/1/firefox/145.0/WINNT/en-US/connection-not-secure However, the error message I received (see attached image) is not listed there. Since the e-banking site hasn't changed in ages, I suspect instead something in one of the recent Firefox updates. The site works fine in Safari under Sequoia 15.5 on a MacBook Air, and I can login in Firefox, so I doubt that there is a problem with the site's security certificate. Since both the MacBook Air and the Ubuntu PC are on the same LAN, I also doubt any network obstruction. I haven't found a wax to get any more detailed error information and would be grateful for tips on how to do so. Meanwhile, I would like to at least change from the standart Firefox release to the ESR veersion, but find no information on how to do so. I have currently set up Firefox to be pulled from the instructions in https://support.mozilla.org/en-US/kb/install-firefox-linux#w_install-firefox-deb-package-for-debian-based-distributions-recommended under "For Debian Trixie and Newer" How can I switch from my current Firefox under Ubuntu to an ESR release?

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Last few days I've been getting this popup:

Attention!!! Click to turn on the antivirus

or

Attention!!! Click to scan the device

obviously some phishing or something. How can I get rid of it?

Since the redesign a lot of thing don't work anymore.

In the menu at the right side with the dots important items e.g. bookmarks are not contained any more . How do I manage my bookmarks with the new Design? Is it possible to return to the old menu? Is there a manual explaining the new menu? The German help page online explains how it used to work.

I first noticed that things don't work anymore when I tried to download my subscribed newspaper in the app for this particular newspaper. Regards, Ute

Ubuntu 22.04.5 (kernel 5.15.0-153) Firefox updated from 142 to 143 automatically by snap.

In version 142 and older, html file with image source pointing to local (remote) network image file displays properly.

In version 143, this does not work anymore. I tried changing the image to point to a local computer file and it works.

In verion 143, If the link to the image is typed directly to the address tab in firefox, it works.

Perhaps some config setting need to be changed? Hope somebody can help.

Thanks in advance.

firefox network tab shows NS_ERROR_CONNECTION_REFUSED

Hi,

I configured my account using the server's IMAP service. Every time I open Thunderbird, it asks me for the password of the calendar service of that IMAP service. But it doesn't have a calendar service. Even if it has, I don't want to use it.

I looked everywhere in the settings page, but could not find a way to disable it.

Why the app keeps asking me for the calendar service's password and how to disable it?

Thanks.

Greetings.

I am using an old Linux Mint version. I got messages that my Firefox needed to be updated.

I finally figured out how to do that and updated it. I started to use it. No problems.

However, the update did not change the default Firefox in the menu or on the taskbar panel below. If I click on them, I get the old version.

So when I restarted the computer, when I clicked on the Firefox shortcut icon in the lower taskbar I got the old version with the tabs that were on it. I had to go back into the Firefox file downloaded for the update in order to open the new version.

So, how do I get a working shortcut icon for the new version and get rid of the old version/icon?

Thanks.

David

So whenever I visit a website, or websites, they get added up with my shortcuts on the homepage which gets really annoying because I have to manually dismiss them everytime. for instance, I've marked them with the green circles in the picture attached here. how do i stop them from appearing here?

I am trying to find a way to restore the previous tabs that I had open. All the standard restore procedures out of the History button or elsewhere are not working due to the account change. Here's the background and scenario: Original account created 1 month ago on old Linux PC New PC purchased and Ubuntu Linux 24.04 installed Firefox installed and configured, bookmarks imported from .html file. No sync account was ever signed in to. Open a crapload of tabs that I wanted/needed to interact with (yes, I need a better task management system) Finally decide to log into sync account, successful sign-in Close browser for PC restart. Upon restart, all configurations from 1 month ago on old Linux PC are present, and no previously-opened tabs come back. Restore session/restore tabs/restore browser all are greyed out, no data to access in history anywhere. Signed out of account, closed browser window and restarted. Still displaying config from old sync account even when not logged in (different theme, toolbar settings)

I am unable to locate any files in the pathway Home/snap/firefox/common/.mozilla/firefox that clearly indicate multiple profiles; there is only one distinct profile folder present. I haven't cleared cache or anything, trying to not touch it more. Is it possible to restore or even see the URLs of those tabs from my session prior to logging in to my sync profile?