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Pull to refresh causing a noticable delay on Android

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll … (funda kabanzi)

When you first released the pull to refresh feature on Android, it worked good. However, for the last several releases, there is a noticeable delay when trying to scroll up and down. Say you are in the middle of a news article and you want to move up or down. It will just hang for a bit, rather than smoothly go up and down like normal. If I turn pull to refresh off, scrolling is normal. What I think might be happening is the pull to refresh feature is no longer recognizing to only work when at the top of a page. The only time you would want to pull down to refresh is at the top of the article. Otherwise, it shouldn't even be active. Don't really know what the real problem is though. It is a real bummer. I really like that feature. Having to go back to the old way of refreshing a page is super annoying. I hope you can figure it out. This issue has been going on for several releases/months. I didn't know how to report it. Perhaps the last three releases have had the issue.

Asked by Anthony 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

Firefox hard crashing OS

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the… (funda kabanzi)

Poco F2 Pro is hard crashing requiring device reboot, starting maybe a week ago, and has happened three times. I don't know if it's hardware related but I've not seen the behaviour in other apps. I'm not using beta version.

Asked by polysemantic 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

High Memory Usage in Mozilla Firefox

I have been experiencing high memory usage in Mozilla Firefox, which is impacting the overall performance of the browser and my system. Despite regular updates, the issue… (funda kabanzi)

I have been experiencing high memory usage in Mozilla Firefox, which is impacting the overall performance of the browser and my system. Despite regular updates, the issue persists, especially during extended usage or with multiple tabs open. I've tried basic troubleshooting like updating Firefox, disabling unnecessary extensions, and clearing cache and cookies. However, the problem persists. Can you provide more specific guidance on addressing high memory usage in Firefox? Are there advanced settings or additional steps I can take to optimize memory management and improve the overall performance of the browser?"

Asked by Areej Sajid 1 isonto elidlule

  • Kusonjululiwe

Firefox on Android not working on mobile data

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on … (funda kabanzi)

Firefox on my android phone times out on any webpage whenever I am not connected to a Wi-Fi. All webpages and IP addresses timeout with no response. Same issue occurs on Firefox Beta app and Firefox Nightly. All other applications work as expected with full internet access on mobile data. The same pages/addresses respond as expected on Chrome and the built-in browser.

Simply put, all Firefox apps have no internet connectivity on mobile data.

Solutions I've attempted with no success or change: Re-install Firefox. Logging out of Firefox Sync. Clear Firefox data and cache. Disabling tracking protection. Disabling HTTPS-only mode. No proxy settings are enabled. Confirmed Firefox application has mobile data network privileges. Disabling, re-enabling mobile data network privs. Installing Firefox Beta and Firefox Nightly; same issue.

Another possibly related issue: Firefox does not follow routes from a Cisco AnyConnect VPN on my phone. Opening pages/IP addresses routed through the VPN are rejected or timeout as if the VPN is not active at all. The same pages/addresses respond as expected on Chrome and the built-in browser. This occurs over Wi-Fi as well, of course nothing works on mobile data as described above.

Device: Oneplus 8T (KB2003) OS: OxygenOS 13.1 (Android 13) Firefox version: 117.0.1

Asked by ingitho 2 izinyanga ezidlule

Answered by ingitho 1 isonto elidlule

WHERE IS MOZILLA SUPPORT??

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't … (funda kabanzi)

WHERE IS SUPPORT?? I've been waiting for support to acknowledge my question for over 3 weeks. In the mean time, I can't use firefox for search results because it doesn't search and there are no solutions to fix issue anywhere online. FRUSTRATED AND WAITING FOR SUPPORT. Thank you

Asked by Sarecee66 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

Firefox on Android loading page issues

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have s… (funda kabanzi)

On November 22nd, 2023, when the application got its last update, everytime I open a new tab it stops loading the website half-way. And it blocks every other tab I have saved for later from loading again. It works after I erase cache 5 or 6 times. I had no problems like this one in the past.

Asked by g.i.mannor 1 isonto elidlule

Last reply by g.i.mannor 1 isonto elidlule

PayPal payment option not working on iPad.

On iPad PayPal does not open when selected as payment option on all on line sales sites. I have cleared cache and cookies. PayPal says it is an issue with browser. … (funda kabanzi)

On iPad PayPal does not open when selected as payment option on all on line sales sites. I have cleared cache and cookies. PayPal says it is an issue with browser.

Asked by cathywooten 1 isonto elidlule

Firefox 120 reading mode issues

Since there is a workaround, perhaps we could be told if the issue is related to using an older Android version. (phone doesn't support newer versions). That would prev… (funda kabanzi)

Since there is a workaround, perhaps we could be told if the issue is related to using an older Android version. (phone doesn't support newer versions). That would prevent myself and others from updating Firefox. For all of you working on Firefox (thank you!) but there is no reason to ensure it works with all versions of Android!

one plus 6t android version 11 Firefox version 120.0.0 (no add-ons)

After upgrading Firefox 118 to 120, reading mode has various issues. Sometimes the webpage looks the same (white background, small text). Sometimes an error is presented. Here is one example.

Link: https://support.mozilla.org/en-US/kb/how-install-firefox-windows Result: Cannot Complete Request (Additional information about this problem or error is currently unavailable) Work around: Copy link, Open DuckDuckGo.com, paste the link and then go to the webpage.

Interestingly, when using the paste & go workaround, some pages open in Reading Mode by default. (Dark background, white text, larger font) with the reading mode icon in blue. Selecting the reading mode button does exit reading mode.

The other, rarer, issue, is that reading mode appears the same as non-reading mode. Workaround works.

Asked by ExpertN0vice 1 isonto elidlule

share all tabs PDF saving doesn't work

Hi, I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0. Within Tabs menu there is S… (funda kabanzi)

Hi,

I have a plenty of tabs accumulated in my FF on Android, v119.1.1 (Build #2015984795), 2a75e15258+ GV: 119.0.2-20231108221453 AS: 119.0.

Within Tabs menu there is Share all tabs option. When clicked, the Save as PDF, Print, and typical android sharing options are presented.

Click on Save as PDF does nothing. Sharing to other apps works partially (text list is shared, but some parts of it are not kinks but a concatenated text of tabs titles combined together, not clickable, not https:// part).

The phone has lots of tabs, many of which are deactivated.

I want to backup them and review on bigger screen, but can't do that :)

Sharing to other devices connected via Mozilla account shares only subset of tabs, not sure about the logic, the most recent ones for sure + some deactivated but not all of them.

Asked by k3n2ki 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

pwa notifications doesn't work

Hello, When i click on notifications from a pwa it will bring me to my browser and it will give nothing and stay on homepage or get a tab about:blank. Why doesn't it go … (funda kabanzi)

Hello,

When i click on notifications from a pwa it will bring me to my browser and it will give nothing and stay on homepage or get a tab about:blank. Why doesn't it go to my pwa and why don't i get my stuff from the notification on my screen?

Greetings,

Jeppie

Asked by Jeppie 1 isonto elidlule

A certain website won't stop loading

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated. I te… (funda kabanzi)

This forum website sometimes just gets stuck and doesn't want to load, and Firefox won't even throw the timeout error. This issue cannot be consistently replicated.

I tested this in another browser called Google Chrome, and the issue is not present there.

I have a Redmi Note 11 Pro 5G running Android 13.

Asked by KnockoffFeline 2 emasontweni adlule

Last reply by KnockoffFeline 1 isonto elidlule

Cannot access all share options in PWA for Firefox Android

I've attached two screenshots of the same website in Firefox Android, where I have long-pressed on an image in order to share it with another app (e.g. Signal, Fastmail).… (funda kabanzi)

I've attached two screenshots of the same website in Firefox Android, where I have long-pressed on an image in order to share it with another app (e.g. Signal, Fastmail). The website in question is my self-hosted PhotoPrism instance which I am trying to use as a replacement for Google Photos.

As you can see, in one of the screenshots, most of the options are missing, including sharing with another app. That screenshot is of the website installed on my home screen as a PWA (Progressive Web App). It seems that it is not possible to use the Android "share" functionality for images inside a PWA. Is this correct? If so, is there any workaround?

I would love to be able to use a PWA for PhotoPrism because having to navigate manually to my photos app in a browser is clunky, but if I am unable to share photos out, then I don't think I'll be able to use the PWA.

Asked by Radon Rosborough 1 isonto elidlule

Firefox on Samsung flow on HP PC screen

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (… (funda kabanzi)

Firefox for Android is non-responsive on my Samsung flow HP PC screen. Please advise. All other browsers are responsive. Love Firefox thou, but can't use it on my PC (Samsung flow screen on the HP PC.)

Asked by Spanish Eyes 2 izinyanga ezidlule

Last reply by Paul 1 isonto elidlule

Unable to apply update to Firefox 119.01

I can't seem to be able to apply the latest update of Firefox. It got downloaded and it's updating but won't finish the process. My computer even crashed during it and sa… (funda kabanzi)

I can't seem to be able to apply the latest update of Firefox. It got downloaded and it's updating but won't finish the process. My computer even crashed during it and said "your computer was shot down because of a problem." It restarted itself and when I go back and click on About Firefox it still says "Applying update." How do I fix this problem? I'm on iOS Catalina 10.15.7



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Asked by mikola.kasia 1 isonto elidlule

Opening tabs causes duplicate tabs

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I sear… (funda kabanzi)

On the mobile app for Android (Google Pixel 2 XL, Android version 11), there's this really annoying issue where tabs are constantly duplicated. Normally, it's when I search something on Google (through Firefox). It pulls up the search results, of course. But when I hit a link, here's what happens: the tab is redirected as it should be, but simultaneously another tab is opened, which is a duplicate of the original tab (the one with the search results), and Firefox switches to view that tab, tab 2. So I have to go back to tab 1 to see whatever, and usually I then close tab 2. After this, once I've been hit a few links on a single tab, caused that tab to redirect a few times, it stops doing this. I've also noticed a similar issue, specifically with Google images in Firefox. Sometimes, when I open a picture to view it, every time I go to the tab with the picture, it opens a tab of the Google images page (before I selected a picture). This will happen endlessly sometimes, every time I open the tab to view the picture, meaning I never actually get to see the picture.

Asked by chihindman 1 isonto elidlule

Last reply by chihindman 1 isonto elidlule

Battery drain

Since a few weeks, the app has been draining my battery like crazy. We're talking about higher energy consume than games, and with less screen-on time. I'm using a Pixel … (funda kabanzi)

Since a few weeks, the app has been draining my battery like crazy. We're talking about higher energy consume than games, and with less screen-on time. I'm using a Pixel 7 pro, Firefox since I got it, and never had this issues until now. I was forced to uninstall it as ir was unbearable to use my phone and having it die several hours before it used to. After that I installed Chrome, which is not famous for being battery friendly, and the problems are completely gone.

I keep my apps ALWAYS up to date with updates, así well as my phone, so I'm sure the issue has something to do with Firefox app.

Thanks in advance for your time.

Asked by Julian 1 isonto elidlule

Videos keep freezing on Firefox Android

Hi there, I'm using Firefox for Android, and I have issue where videos will not start after some time. Here's my original report/review on the PlayStore: Videos tend to f… (funda kabanzi)

Hi there, I'm using Firefox for Android, and I have issue where videos will not start after some time. Here's my original report/review on the PlayStore: Videos tend to freeze after a few hours of not using the app. After I start using the app again, video won't resume, nor play in another tab. I have to go through options to kill the app, and launch it again.

Repro steps:

  1. Open YouTube or Twitter
  2. Play some videos
  3. Switch to some other app
  4. Wait for couple of hours (Yeah, i know)
  5. Return to Firefox and try to play any video
  6. Observe that video will not start, only the video player's UI gets visible

More info:

  • Phone model: Pixel 6
  • Bulleted list itemOS: Android 14, and I've had this issue on 12 and 13 as well
  • App: Firefox for Android, and I'm having the same issue on Nightly as well
  • App version: The latest (119.1.1), and I've had this issue for at least a year. I started using firefox for watching YouTube since the extensions were available on Nightly version under some settings and special extensions lists.
  • Extensions: uBlock Origin and Video Background Play Fix

Asked by Petar Stokić 1 isonto elidlule

Video playback is choppy/laggy when using my wireless headphones

I'm facing problem when I try to run videos when using my wireless headphones (Sony wh1000-xm5 if name required) I had the same issue on my previous phone as well (Both p… (funda kabanzi)

I'm facing problem when I try to run videos when using my wireless headphones (Sony wh1000-xm5 if name required) I had the same issue on my previous phone as well (Both phone models- Xiaomi poco F1 and F5 )

Are there any fixed to this?

Asked by tusharsethi0001 1 isonto elidlule

Logins not syncing from PC Firefox browser to iOS

I can't get saved logins on my web browser to appear in the iOS Firefox app. I have sync enabled at both ends, and have tried signing out and signing back in, removing … (funda kabanzi)

I can't get saved logins on my web browser to appear in the iOS Firefox app.

I have sync enabled at both ends, and have tried signing out and signing back in, removing and then re-adding the iOS device, and disabling and re-enabling sync, but nothing has worked.

I see this same problem has been logged many times here before but all those threads appear to have been archived without a solution being offered.

Asked by aabthomson 2 emasontweni adlule

Last reply by aabthomson 1 isonto elidlule