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Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we ar… (funda kabanzi)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Asked by sales466 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

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Audio bugs on mobile (Android)

Hi, so I've been having Audio "Popping and Crackling" while using sites like YouTube. At first I thought it was earbuds going bad. But after listening to audio in differe… (funda kabanzi)

Hi, so I've been having Audio "Popping and Crackling" while using sites like YouTube. At first I thought it was earbuds going bad. But after listening to audio in different apps the sound bug was not present. There's something wrong with audio in this bulid of

Firefox for Android 135.0 (Build #2016070975), hg-17c38d56ca55+ GV: 135.0-20250130195129 AS: 135.0.1

Asked by Jacob 9 izinyanga ezidlule

Last reply by ApolloIsAirborne 8 izinyanga ezidlule

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"Your Firefox has been updated" message won't go away

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home sc… (funda kabanzi)

Every time I start Firefox after closing it, I get a screen saying "Your Firefox has been updated" plus an announcement about editing PDFs in Firefox. My degault home screen does not appear unless I click the "home" icon. This is frustrating, because the update message just won't go away.

The URL for that irritating message is: https://www.mozilla.org/en-US/firefox/135.0/whatsnew/?oldversion=134.0.2&utm_medium=firefox-desktop&utm_source=update&utm_campaign=135

I've attached a screenshot to show this, hoping you can suggest a way to fix the issue.

Asked by peithmans 9 izinyanga ezidlule

Last reply by caldwell56 8 izinyanga ezidlule

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TextHelp Read&Write Firefox Extension - Can't install because 'corrupt'?

Hi - I have TextHelp's Read&Write tool through my university, when trying to install the firefox extension i'm getting a notification saying that it can't install the… (funda kabanzi)

Hi - I have TextHelp's Read&Write tool through my university, when trying to install the firefox extension i'm getting a notification saying that it can't install the extension because it's corrupt. I'm not sure what I'm missing but it'd be really helpful if I could get this onto firefox as I move away from google haha!

Any help to get this onto chrome would be appreciated! Thanks :)

Asked by Kaden 8 izinyanga ezidlule

Last reply by markwarner22 8 izinyanga ezidlule

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Samsung TV signal and audio cuts out (black screen) when using mouse arrow to scroll with GTX 1050Ti

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194 TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll… (funda kabanzi)

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194

TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll in side bar. Also gives a loud audible "click" as sound is temporarily cut out. ( Most probably whole HDMI signal is cut)

Black screen bug happens randomly with You tube with no mouse or keyboard action, but 100% repeatable with this website when scrolling :

https://www.worldometers.info/gdp/gdp-by-country/


Please advise how to fix

Asked by Paul Smith 8 izinyanga ezidlule

Last reply by markwarner22 8 izinyanga ezidlule

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To sign I need to include city & state. Firefox tells me it doesn't recognize city. Nearest city only has 1,600 people. How do I get past this?

Trying to sign up for Mozilla Monitor. It wants my City and State but doesn't recognize it when I type it in so I can't use the Monitor. My address is a "city" of only 1,… (funda kabanzi)

Trying to sign up for Mozilla Monitor. It wants my City and State but doesn't recognize it when I type it in so I can't use the Monitor. My address is a "city" of only 1,600 people and apparently too small to be in their data bank. What do I do?

Also my email has now changed. Don't know how to change it but they didn't ask for it for monitor. Confused here. (Okay, I'm 78 and though I have a 90s Multimedia Degree things just change too fast for me to keep up.)

emails have to go to: [edited] @pm.me

Asked by anyap 8 izinyanga ezidlule

Last reply by James (doing minimal support) 8 izinyanga ezidlule

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trying to syc & save data

On a new desktop with firefox installed andIm signed in Im trying to snc dsta from ny andoid device from Firefox and signed in. Im told to open firefox mobile and tap th… (funda kabanzi)

On a new desktop with firefox installed andIm signed in Im trying to snc dsta from ny andoid device from Firefox and signed in. Im told to open firefox mobile and tap the 3 bars but it doesnt have the 3 bars. It has 3 dots but tappng them does not produce what Im suppse to findnext which is "Sync and save data" and scan a code from.

Asked by Shawn 8 izinyanga ezidlule

Last reply by jonzn4SUSE 8 izinyanga ezidlule

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Firefox crash multiple times during video playback (Once/Twice not caused by video)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information)… (funda kabanzi)

Firefox crashes randomly during video playback. I've submitted over 10 crash reports. Here's the two latest crash report (which includes my device's hardware information): https://crash-stats.mozilla.org/report/index/81eb1750-1dd0-490d-9eb1-d3c2c0250224 https://crash-stats.mozilla.org/report/index/6682a7f2-836a-4365-938e-c9ab20250224

I'm on Fedora 41 + gnome, but this issue persisted even in Windows 11, which caused BSOD therefore I made the switch to linux (At least in linux it doesn't crash the whole system, only firefox). If you need any additional information let me know. I can run journalctl/dmesg if required.

I've already tried things like restarting in safe mode (troubleshoot mode), refreshing firefox etc. Didn't work.

Thanks in advance!

Asked by He Yu Xi 8 izinyanga ezidlule

Last reply by He Yu Xi 8 izinyanga ezidlule

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Firefox Focus

Focus is not ready for prime time. It's close. When connecting with apps where user interaction is required, Focus removes access names, and passwords, and reverts back t… (funda kabanzi)

Focus is not ready for prime time. It's close. When connecting with apps where user interaction is required, Focus removes access names, and passwords, and reverts back to the sign in page. This makes for access denial. Have to remove Focus.

Asked by MD Bradley 8 izinyanga ezidlule

Last reply by Paul 8 izinyanga ezidlule

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I would like simple instructions on how to block constant pop ups for solitity.co.in

I don't have any idea who is the owner of 'solitity.co.in', but these pop ups are annoying and know that I click on any of the options - I will be in trouble for other th… (funda kabanzi)

I don't have any idea who is the owner of 'solitity.co.in', but these pop ups are annoying and know that I click on any of the options - I will be in trouble for other things these pop ups can do to my computer.

I would like to know exactly who is the party for this virus or adware were able to get it on my computer.

I would like some simple instructions on how to delete this spam from my computer.

Asked by spiegela 8 izinyanga ezidlule

Last reply by James (doing minimal support) 8 izinyanga ezidlule

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Most Google tools are unusable because the content appears completely black.

Hello, For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not). As soon as a document (usually an editable… (funda kabanzi)

Hello,

For a few days now I've been unable to use Google tools via Firefox (I can't tell if this is due to an update or not).

As soon as a document (usually an editable or navigable area) is opened on the page, it appears completely black. Interactions work correctly at first glance (it's possible to click, write, interact with content that isn't displayed. The problem seems to be purely visual.

I've encountered the problem in all Google Sheet or Docs documents (including when I'm making a new one) and on Google Maps, regardless of location (in the case of Google maps, a notable point is that the map is displayed and then turns black after one or two seconds).

I don't have this problem on another browser, I have it in PM.

Do you have any ideas on how to find the cause and fix the problem?

Have a nice day!

Asked by Myra 8 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Saving Private Window Tabs when restarting

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is … (funda kabanzi)

Due mostly to upgrades in the app software, it's necessary to restart Firefox on occasion. Also, it's necessary due to OS upgrades. While the Restore Previous Session is a wonderful feature, it arbitrarily (and properly, by default) forgets all of the Private Tabs. But, there are times when I'd like to save some or all of the Private Tabs I've got open. A 'settable' feature to 'Remember Private Tabs during Restart' would be a tremendous asset at times.

Asked by Antiquetuck 8 izinyanga ezidlule

Last reply by TechHorse 8 izinyanga ezidlule

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Can't restore deleted tabs on Android

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now. … (funda kabanzi)

Hi! I accidentally deleted 30 inactive tabs that I planned to read later in Android firefox app with button "Close all tabs" and there is no way to restore them now.

Asked by maksim.makeychik 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

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Downloads button not opening file in application

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desire… (funda kabanzi)

When I was previously using Firefox in Kubuntu 22.04, if I downloaded something I could go to the Downloads icon and click on the download and it would open in the desired application. After a failed upgrade to 24.04 I had to do a reinstall and now in Kubuntu 24.04, if I click on a downloaded file it will always bring up a window with "Open the file link with okular?" and the buttons Cancel and Open Link below. How do I go back to the previous way of it working?

Asked by Mark 8 izinyanga ezidlule

Answered by Mark 8 izinyanga ezidlule

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crash reports

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. T… (funda kabanzi)

Firefox crashes every day or so on my home computer. The most common error message is "kmode exception not handled." I've tried the suggested fixes. Nothing helps. The crashes are not being recorded in "about crashes" or in %APPDATA%\Mozilla\Firefox\Crash Reports\. So it seems the crash reporter has to be fixed before the problem causing the crashes can be identified. Firefox does not crash on my office computer and no other program causes my home computer to crash. Thank you.

Asked by henry64 8 izinyanga ezidlule

Last reply by markwarner22 8 izinyanga ezidlule