Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Website don't work when accessed with firefox

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox. … (funda kabanzi)

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox.

Asked by Keith Sly 10 izinyanga ezidlule

Last reply by markwarner22 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

UNWANTED POP UPS!!!!!!

Everyday I get pop ups usually for car parts, all for ICE cars and I have an EV these days . . . . . Please stop sending them. Is that possible? Regards, [edited email … (funda kabanzi)

Everyday I get pop ups usually for car parts, all for ICE cars and I have an EV these days . . . . . Please stop sending them. Is that possible? Regards, [edited email from community support forum]

Asked by ianto7 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

all my accounts on website log in times out

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, … (funda kabanzi)

Internet page is having issues, I try to open my email account, mu Norton password account, my bank all keeps timing out wont let me use google, I cant use your webpage, tried to sign it it wont let me, 2 tries change password it states im locked out, what is going on

Asked by Dieter Hinkelmann 10 izinyanga ezidlule

Last reply by Dieter Hinkelmann 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

unable to log in to some sites

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so wha… (funda kabanzi)

I can't log in to certain sites even though they've been on my favourites list for years, i.e. bank account and grocery shopping. I can log in to them using Edge , so what's gone wrong with Firefox. Is the latest updates to blame ???

Asked by mad.mick1 10 izinyanga ezidlule

Last reply by markwarner22 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Notbytes with Firefox logo??

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobs… (funda kabanzi)

I have notbyte messages popping up with Firefox logo on them. How do i stop this happening? Tried to uninstall notbyte but cant find it. Can you assist. Thanks, John Dobson

Asked by JohnD 10 izinyanga ezidlule

Last reply by James 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (funda kabanzi)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox UI elements suddenly became color inverted/black

Hello, Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some i… (funda kabanzi)

Hello,

Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some icons in the settings menu. Also, some websites appear to have this issue, but the Samsung website is the only one I found so far with this issue.

On the same day it happened I switched to an OLED HDR-capable monitor, so I assumed it would be related to HDR, but I played around with some settings and I'm not sure anymore.

What I tried: - hardware acceleration on and off - HDR completely on and off - default light theme and dark theme, no customs themes installed - all extensions disabled (I have no extensions that would influence graphics or colors anyways) - latest update already installed - nothing else changed in the Nvidia control panel as far as I remember

None of the above helped. Any advice on this is appreciated. Attaching some pictures with the issue. Using Windows 11.

Thank you!

Asked by laurian_radu 10 izinyanga ezidlule

Answered by laurian_radu 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

my internet provider's website blocked

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account. I have worked with their techs on two occasions to resolve any po… (funda kabanzi)

On approximately Jan 15th 2025, I was blocked from accessing my internet provider's website/my account.

I have worked with their techs on two occasions to resolve any possible issues on their end. We have determined that the problem is with Firefox/Mozilla's security, as they show no blocks on their end.

We tried with a new account, new passwords, but are still blocked. Please advise. I have enclosed a screen shot of what happens when logging in.

Asked by drvansteiner 10 izinyanga ezidlule

Last reply by James 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Home Page

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already … (funda kabanzi)

I use a news site for my home page. Like everything else it wants me to sign in with an account. Is there any way I can get my home page to open on the news site already logged in to my account, or do I have to just sign in every time. I hope I'm making myself clear - I don't know if I'm using the right terminology here.

Asked by Katrina McBride 10 izinyanga ezidlule

Last reply by SuMo Bot 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

firefox slow to start/load

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain … (funda kabanzi)

For the last day I've been having a problem with FF slow to load. I've tried the troubleshoot mode with little change. When it does load I can have problems with certain web sites loading e.g. Youtube, MSNBC, AOL mail etc. It's never consistent. The cache is clean and I've saved all the relevant cookies, I checked my internet provider and they are having no problems and I don't seem to be having any internal hdw issues e.g. ethernet cable connections etc. I reinstalled FF-not a clean install and seemed to help for a time. Do I have any options other than a refresh? I don't seem to be having the same issues with Edge or Chrome. All W11 updates are current. I look forward to anyone's comments.

Asked by arejfour 10 izinyanga ezidlule

Last reply by arejfour 10 izinyanga ezidlule