Thunderbird

The "Manually sort" folder add-on does not work on the newest Thunderbird version. Is there another way to reorder/reorganize folders?

Asked by GME 1 inyanga edlule

Last reply by david 2 amahora adlule

TB won't allow access to Gmail, Google Log-in screen (fake?) pops up and produces error message.

TB won't allow access to Gmail, Google Log-in screen (fake?) pops up and produces error message. I have been accessing GMail from TB for some years and made the necessar… (funda kabanzi)

TB won't allow access to Gmail, Google Log-in screen (fake?) pops up and produces error message.

I have been accessing GMail from TB for some years and made the necessary security changes last year, when Google required them. TB is set up for Gmail exactly as prescribed in the GMail site. We are travelling and I am using Linux Mint (system info attached) with a Huawei 3G data router and WorldSim payg sim (We have had some issues with French sites that block us using these). Just recently, within the last week, instead of Thunderbird logging on to Gmail and downloading mail, a "Google" login screen appears (screenshot attached). It does this even if I log onto google and Gmail with firefox. If I click on "Next" an error screen appears (attached)

Asked by suederekmax 13 amahora adlule

Last reply by Toad-Hall 2 amahora adlule

get error in fgoogle search

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and cl… (funda kabanzi)

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and click on shopping no matter what item i am searching for I get a pop up at the the bottom i of the page every time i hit on shopping that say error update can not be added to this list or some thing like that. it was ok until the last update o of firefox and since i did that but am not sure why. doe not do it in Chrome just frefox. firefox is getting to the point b where i an thing king of leaving it. Thank you tried a scree n shot but it does not sty on long enough '

Asked by Mary 2 ezinsukwini ezidlule

Last reply by zeroknight 2 amahora adlule

authentication cookie missing for <1% of firefox users

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%). When doing oauth2 authorization, after generatio… (funda kabanzi)

On our online application we are facing with some strange behavior for a small percentage of our firefox users (<1%).

When doing oauth2 authorization, after generation of the authentication token we redirect to another platform but we are detecting that for a small percentage of Firefox the cookie (my_auth_cookie) with the auth token is not present.



GET: https://www.mywebsite.com/application/login Response:

new location https://www.mywebsite.com/otherapplication/redirect


set-cookie: my_auth_cookie expires=Mon, 04 Dec 2023 13:49:15 GMT; domain=.mywebsite.com; path=/; secure; samesite=lax; httponly


      2. GET https://www.mywebsite.com/otherapplication/redirect
          Set-cookie: mycookie: value
          Host: www.mywebsite.com


In cookie tab I see my_auth_cookie (value: xxxx, domain: .mywebsite.com, expires: Mon, 04 Dec 2023 13:49:15 GMT, httponly: checked, secure: checked,SameSite: Lax, partitionkey: empty, Priority: medium



I’ve tried to replicate but without success (with multiple extensions, including multi-account containers), with multiple configurations of Total Cookie Protection.

Again, this only seems to be happening to a very limited number of firefox users but for these, it happens 100% of the time. We see it occurring for versions 119 and 120 but now and then for older versions.

Feedback reports no extensions&addons.


Any ideas on what we could be dealing with? Any help would be greatly appreciated.

Asked by Wilga Cha 4 amahora adlule

Last reply by cor-el 2 amahora adlule

Google Advanced Search fails when using Firefox.

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persisten… (funda kabanzi)

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persistent error when using Google Advanced Search. I enter search criteria into the field “Find pages with … all these words” and successfully progress through a chain of web pages. Previously I was able to backtrack to the previously mentioned field and find my search criteria, then edit the text, and carry out a modified search. For many months this field has been blank when returning to it. So it is now necessary to re-enter all text for a new search. This is very frustrating. I have experienced this problem on the three computers that I regularly use.

I have found that when I use the Google Chrome browser the problem goes away and searches progress normally. I would much prefer to use Firefox as my browser as I find its bookmark system superior. The truth is that if this problem with Firefox can’t be fixed soon I will be forced to migrate to Chrome. Can you please help me resolve this Firefox problem?

Asked by timbergetter 2 ezinsukwini ezidlule

Last reply by zeroknight 2 amahora adlule

Disable the request for a specific certificate.

Hello, I have a problem, Thunderbird requests confirmation of a security exception for a certificate at least once a day (we have a PALOALTO firewall at our company and I… (funda kabanzi)

Hello, I have a problem, Thunderbird requests confirmation of a security exception for a certificate at least once a day (we have a PALOALTO firewall at our company and I can't get past it).

And the topic is that in order to send a message or download from the server, you need to confirm a security exception - then the program shouts an error, that the exception cannot be acknowledged, but a repeated attempt to send/download allows it to work and the email is sent/downloaded.

I mean, is it possible to disable the request for a specific certificate? Because all TH users in the company are telling me that it bothers me.

Asked by Piotr “Space86” Olczak 2 amahora adlule

  • Kusonjululiwe

Second and next windows opened don't show full size

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but … (funda kabanzi)

This issue started with a (frustrating) set of steps following a page which wasn't displayed (https://www.ziggogo.tv/) - the screen remained black. Refresh solved it but the reinstalled plugins didn't show an icon and did not work at all. I de-installed Firefox, installed some old version from an update, installed all plugins and then updated to the latest version. Now finally everything seems to work- except that the 2nd and next windows show at a quarter of the size compared to the first whchi show correctly. I've tried everything I could think of with xulstore.json in the correct ..\AppData\Roaming\Mozilla\Firefox\Profiles\ subdirectory but nothing helps. I deleted it (which requires you to re-check that you want a menu bar),when I though for a moment it worked, made it read only (which means Firefox makes a .tmp version of it), manually changed the content (e.g. to "main-window":{"screenX":"4","screenY":"4","width":"3840","height":"2048","sizemode":"maximized"}}} matching my 4K monitor but nothing helps. And no, Ctrl click the Close button doesn't help either.

I suspect that it is a (maybe reintroduced) bug in a later build. I don't update often and I haven't seen this issue before.

Anything I can do which I haven't tried?

Asked by X33 4 ezinsukwini ezidlule

Answered by X33 3 amahora adlule

thunderbird not running in background

I am running ubuntu 23.10 and I have had in the past had thunderbird running on my user and then switch to another using leaving my thunderbird running, and when I come b… (funda kabanzi)

I am running ubuntu 23.10 and I have had in the past had thunderbird running on my user and then switch to another using leaving my thunderbird running, and when I come back to my user by switching it was still running. but now with the new thunderbird 115.5.0 when I switch user it does not keep running in the background when I am on the other user.

Asked by night116 3 amahora adlule

TB 115 IMAP inbox not syncing with GMX

Hello! My TB 115 (German version) has just a couple of hours ago stopped synchronizing the inbox of my IMAP emails with my GMX account: Newly incoming emails are synchr… (funda kabanzi)

Hello!

My TB 115 (German version) has just a couple of hours ago stopped synchronizing the inbox of my IMAP emails with my GMX account:

Newly incoming emails are synchronized (arrive in TB 115 in the same way as in GMX).

Emails recently deleted in TB 115 inbox are not deleted in GMX inbox.

Emails permanently deleted in the TB 115 trash or SPAM folder are also deleted in the GMX trash and SPAM folder.

Repeated restarts brought no changes.

The calendar is being synchronized (with some delay after a restart).

What should I do?

Asked by BM 3 amahora adlule

Opening CNN site from Firefox

Update to Firefox (120.0.1) in Linux Mint blocks CNN - its the only site which appears to be blocked. I get a message telling me that configuration of the site is blockin… (funda kabanzi)

Update to Firefox (120.0.1) in Linux Mint blocks CNN - its the only site which appears to be blocked. I get a message telling me that configuration of the site is blocking CNN from loading, and goes on as follows.

"" We apologize, but your web browser is configured in such a way that it is preventing this site from implementing required components that protect your privacy and allow you to view and change your privacy settings. This functionality is required for privacy legislation in your region.

We recommend you use a different browser or disable the “EasyList Cookie” filter from your “Content Filtering” settings (found under “Settings” -> “Shields” in the Brave Browser). ""

Rather strange, since I'm using Firefox.

In general, I am thoroughly annoyed with the way the Internet experience is increasingly fouled up by various sites implementing "safety" aspects. It used to be fun, now its a crap experience. Firefox is getting bigger, slower, and infested with site 'improvements' which do absolutely nothing for me - Is it so hard to provide a simple, clean, straightforward browser without so many 'add-ons' that its grinding to a halt? Time was software was written for the users, now its clearly written to give software developers something to do. Can't you create a revolution in software and do something useful, instead of "clever"?

Asked by an_other 4 amahora adlule

Last reply by zeroknight 3 amahora adlule

Attachment not showing in Thunderbird, but showing in Roundcube

Typically, I always see attachments in Thunderbird, but occasionally an attachment fails to appear. (also Thunderbird will not show the Save button for an attachment) If … (funda kabanzi)

Typically, I always see attachments in Thunderbird, but occasionally an attachment fails to appear. (also Thunderbird will not show the Save button for an attachment) If I open the same message in RoundCube it will show the attachment.

In the source code of the email I see:


=_Part_2224_133915.173017693

Content-Type: application/pdf; name="50611.pdf" Content-Transfer-Encoding: base64 Content-Disposition: attachment; filename="50611.pdf"

JVBERi0xLjQKJeLj....

Thanks for any help.

Asked by rv-mozilla 3 amahora adlule

Is this profile recovery process safe ?

TB working fine, then next day opens up as Blank screen and a setup tab Profile shows to be still there as do mail folders .... so need to recreate profile. There is an… (funda kabanzi)

TB working fine, then next day opens up as Blank screen and a setup tab Profile shows to be still there as do mail folders .... so need to recreate profile.

There is an older POP3 account in 'Mail' no longer has sever access so no 'new mail' and 2 accounts in IMAP which are active and working (on other devices) This is on a W10 PC

Found this on-line, is this safe process to follow (or is there better approach)

https://www.easeus.com/computer-instruction/thunderbird-profile-missing.html

Asked by rick_hughes 3 amahora adlule

Serious Problem: Firefox using ALL OF MY 8GB of RAM... :( :(

Greetings everyone, I have 8gb of RAM installed on my laptop running Windows 10 Pro. However, I'm always running out of RAM because Firefox is using almost all of it. … (funda kabanzi)

Greetings everyone,

I have 8gb of RAM installed on my laptop running Windows 10 Pro.

However, I'm always running out of RAM because Firefox is using almost all of it.

I'm unable to open any other App while I have Firefox running because there just isn't any RAM available. :( :( :( :( :(

I'm constantly trying to close tabs and windows, but I just wanted to know if there was another solution?

I've used other web browsers that have a "sleep tab" feature where the tab will use very little RAM if the user hasn't accessed it for about 15 seconds to 1minute.

What else can I do?

Thank you for any help!

Asked by Helpless_Quest 6 amahora adlule

Last reply by zeroknight 3 amahora adlule

email receive & send problems on multiple accounts after automatic update

Hi. Recently Thunderbird automatically updated(current version is 115.5.1 32bit) on my win 10 Pro 64bit (v22H2) desktop, and now most of my accounts have a problem. My GM… (funda kabanzi)

Hi. Recently Thunderbird automatically updated(current version is 115.5.1 32bit) on my win 10 Pro 64bit (v22H2) desktop, and now most of my accounts have a problem. My GMAIL account is the only one that I can both receive and send mail from.

Both Outlook accounts can receive mail, but only one account can send. Both accounts have exactly the same imap & smtp settings. Both have Authentication set to normal password. The account that cannot send mail fails login, the popup window suggests this is a password problem, but no password I have works. (this includes 2 MS generated App passwords).

Most importantly, my main Yahoo account cannot send or receive mail. I will just focus on this one for the time being. The 2 error messages I get are:- 1. "Connection to server export.imap.mail.yahoo.com timed out" (after several minutes) 2. "Sending of the message failed. The message could not be sent because the connection to outgoing server(SMTP) smtp.mail.yahoo.com timed out. Try again" (after several minutes).

Here are things I`ve tried.

Disabling the ipv6 setting using config editor as suggested here https://support.mozilla.org/gl/questions/1401034 Changing the timeout mailnews.tcptimeout with config editor as suggested here https://support.mozilla.org/bm/questions/1367042 Logged into my yahoo account through browser using email address and password. Deleted all app passwords for TB. Waited 24 hours. Logged back in to check changes had taken. Generated new app password, and took copy of it. Checked with yahoo that the spaces in the password should be removed. I deleted the Yahoo account from TB, and re-installed it, both with the automatic configuration TB uses, and the manual configuration method. Despite TB asking for a password (I supplied the newly generated Yahoo App password), there is no password for smtp, imap or OAth2 stored in the saved passwords within TB.

I have checked the imap & smtp settings against these https://help.yahoo.com/kb/manually-download-yahoo-emails-sln28681.html, and used OAuth on both incoming & outgoing. I have also tried these settings with Authentication set to normal password. I have tried these settings https://help.yahoo.com/kb/SLN4075.html with OAuth2, and with normal password.

I have previously temporarily turned off Avast free antivirus, as well as Win 10 firewall. Since there is activity on some of the accounts I`m assuming the problem is not this. I have also previously loaded windows in safe mode with networking, and that did not make a difference.

Outlook on my Android has no problems sending or receiving from any of these accounts. I can find no useful info on the net with regards to problems after updating, but refuse to believe I am the only one experiencing problems.

After 3 days I have run out of patience. I have exhausted information and options. Can somebody offer suggestions? Thanks in advance, Dave.

Asked by TG Fitzcake 4 ezinsukwini ezidlule

Last reply by TG Fitzcake 4 amahora adlule

How to automatically remove all tracking codes and tags in URL's?

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence: link te… (funda kabanzi)

The new selection "Copy without site tracking" may eliminate certain codes, but does not remove all invasive data (my term). Consider this common URL occurrence:

link text

The new filter does absolutely nothing to this and when I pass this kind of URL on to others, I do not want to include all that crapola. Currently I have to manually edit the link, which can really get tiresome when passing on a lot of links.

Is there a way to modify anything in Firefox to accommodate this?

Asked by Slick 19 amahora adlule

Last reply by zeroknight 4 amahora adlule

Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (funda kabanzi)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 1 usuku oludlule

Last reply by zeroknight 18 amahora adlule

Firefox is not using direct WebRTC connection when disabling TURN protocol but candidates are presented

Hello, we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall. Due to performance … (funda kabanzi)

Hello,

we have a BigBlueButton Server setup for our company. Until recently we used a TURN-Server to tunnel the UDP connections thrugh the firewall.

Due to performance issues we wanted to try and let the clients connect directly to the udp ports 16000 - 32000

In Chrome this works as expected.

In Firefox however when we set "media.peerconnection.turn.disable" to "true" FF does not find any WebRTC candidates. We checked the logs and it says there:

"relay only option is set without any TURN server configured" "relay/proxy only option results in ICE TCP being disabled"

But thats NOT true! The option "media.peerconnection.ice.relay_only" is definetly set to "false"

Tested on FF 115.5.0 ESR and 120.0.1

Does anyone have an idea whats happening here? Why doesnt FF even try to make a direct connection?

UPDATE: I just ran a test on our dev system. If we configure BBB so that it does not offer any TURN-servers, FF uses a direct connection. Sadly that is not possible, since we need the TURN server for external connections. When there are TURN-Candidates but TURN is disabled via FF config no connection is established at all. This definetly semms like a bug in FF, since the browser should still be able to simply try and connect directly.


Thank you for you support

Asked by florian.seifer 5 amahora adlule

Finding saved bookmarks from an external drive

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried eve… (funda kabanzi)

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

Asked by claudinelwlr 8 amahora adlule

Last reply by cor-el 4 amahora adlule