Yonke imikhiqizo Community Forum

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Unable to add my Mailfence email account to Thunderbird deb install on Ubuntu 24.04.3 Set Up Your Existing Email Address in Thunderbird returns " Thunderbird failed to find the settings for your email account" yet my web mailfence is accessible

Hello, I just completed a wipe of my whole device, beforehand I obviously signed up and synced up my Firefox account to keep my boomarks and data. After reinstalling Firefox I managed to sign in, sync up and get my bookmarks back - great. However after reopening of the app they were gone again and when checking back-ups the only available one was from after the "automatic wipe". I quickly checked my mobile Firefox app as well - it still showed a bigger of number of bookmarks so I had hoped they stayed at least there but after entering the folder they appeared empty and then gone completely after re-entering. Please if possible assist, it seems like Firefox decided to overwrite this data so maybe it's still somehow recoverable as these bookmarks have been collected over the years. Thank you in advance.

Hello, I am using TB 140.7.0esr. I have five email accounts in TB and all send emails but one. This one email receives IMAP emails, but will not send. All emails accounts are hosted on Godaddy Office 365. The one I am having issues keeps popping up the dialog box to enter password when sending. When I click on the button to add a new passoword, TB just tries sending again. It never shows the popup to enter the new password. I have deleted this account and installed new, still same issue, only on this one email acount.

Thank you, JR

Hello, I am wondering why mail that is 'Junk' and appears in my 'InBox' rightfully marked as such, still shows up, in my "InBox". Why doesn't it immediately get transferred to the 'Junk' Folder, like it use to? Or is there now something that else I have to do, after marking it as 'Junk'? In time past, as soon as I marked an item as 'Junk' it would transfer to the 'Junk' folder immediately. Why does this no longer happen?

Seit kurzem, ich glaube seit dem letzten Update, werden mir Anhänge (in meinem Fall automatisch hinzugefügte Anhänge von WISO Mein Büro) immer mit dem Namen des Pfades verschickt, wo die Datei vorübergehend gespeichert wird. Fürher hat es immer einen kurzen Namen (Rechnung Nr. XY) genommen. Ist das jetzt ein Problem von Thunderbird oder WISO? Kennt jemand das Problem?

When I opened a new Firefox page it contained links to more or less interesting articles in newspapers. For some reason I had to reset Firefox, now everything works fine again. But the links to articles are gone and I have no idea how to get them back. Any hints?

My phone broke down and I had to send it in, for it to be repaired. As usual for warranty repairs the phone needed a factory reset to be sent in. Before doing that I backed up my session using Firefox sync as described here: https://support.mozilla.org/en-US/products/mobile/backup-recovery-and-sync/backup-data That went fine and I could access the data from my PC.

Now my phone returned, I reinstalled firefox yesterday and immediately after signing in, my backup in Sync was overwritten with a blank session. Is there any way to get the old session back?

Thunderbird sends me spam reports, but I cannot open the mails considered to be spam, nor do I habe a spam file. I only have a junk file, but this does not contain the mails considered to be spam in the spam reports I get. Recently I received several mails I could not open because they ended up as spam. Why do I have a junk file, but not a spam file where I can decide if the mails are spam or not?

Whenever I try to access the Powerball website I get the following response -

The request is blocked. 20260116T144515Z-17584c64c9f58vrnhC1MIAm1t80000000t4g00000000rcec

I have no issue with other browsers.

Thanks Gary

For the last couple of days, the address bar on the web apps that I've installed to my taskbar has been shrunk to about a third its usual length. I don't have flexible space put anywhere on my toolbar, and the problem is only on the sites I've put in the taskbar, not in regular browser windows. Is there a way to fix it, and get it back so it reaches all the way to the extension icons?

I'm using Firefox 147.0.1 on Windows 11, Version 25H2, Build 26200.7623, if that helps

Hi there! I and my colleague encounter some bugs with Thunderbird and we would like to seek your advice in regards of the issue.

1. <user a@citizen-systems.com.hk> was supposed to get a cc copy of the email sent by <user b@citizen-systems.com.hk> at Mon, 12 Jan 2026 09:35:19 +0800 but it never reached. The receivers, namely <user c@systems.citizen.co.jp> and <user d@citizen-systems.com.hk>, however, were able to get the mail. <user d@citizen-systems.com.hk> and <user a@citizen-systems.com.hk> are working at the same office and under the same network. Network provider checked the protocol, router, traffic and firewall are working as normal.

2. <user e@citizen-systems.com.hk> found a number of emails that she kept at "Inbox" disappeared on 12 Jan 2026 morning +0800.

She is unable to find it anywhere at her whole mailbox but has to ask the senders to resend them to her.

It would be very much appreciated if you can check and advise how to prevent the issue from happening again.

(PII redacted by moderator)

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings