Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

"Home" icon

I just upgraded from a Windows 10 PC to a new Windows 11 PC. Under W10, the Home icon appeared in the top left of the screen, to the right of the Reload icon. But as you … (funda kabanzi)

I just upgraded from a Windows 10 PC to a new Windows 11 PC. Under W10, the Home icon appeared in the top left of the screen, to the right of the Reload icon. But as you can see, it has disappeared. How can I get it back? I have clicked around all the options I can find, but nothing...

Asked by bxcfilm 4 amahora adlule

Answered by bxcfilm 53 imizuzu edlule

Programs are opening behind the browser

Recently some programs, such as Word, are opening behind the browser window, so the only way I can access them is by shrinking and moving the browser. I also find that w… (funda kabanzi)

Recently some programs, such as Word, are opening behind the browser window, so the only way I can access them is by shrinking and moving the browser. I also find that when a program does open in front of the browser, (as did Excel just now, I am unable to pull the browser window back to the fore without shrinking or closing the app window - ie closing excel - as I did just now. I have tested this in Chrome and Edge, and they seem to behave just fine, so the problem would appear to be with Firefox settings, but I can't locate a setting to tackle this.

Asked by silvamayflower 3 amahora adlule

QANTAS Shopping Points-Prompter

Hi, I'm wanting to add QANTAS Shopping Points-Prompter to my add-ons. It says that it is available for Firefox but each time I try I get 'Oops, we can't find that page'. … (funda kabanzi)

Hi, I'm wanting to add QANTAS Shopping Points-Prompter to my add-ons. It says that it is available for Firefox but each time I try I get 'Oops, we can't find that page'. I've been liaising with QANTAS and they say there is no issue at their end, and I have downloaded it with other programs i.e. Chrome. Can you assist me please as I would prefer to use Firefox but that won't be possible if I can't get this add-on.

Kind regards Tamara Norman

Asked by Timtam 1 usuku oludlule

Last reply by Timtam 5 amahora adlule

Can't load images inside pages that saved "completely" on mac in windows

I have several webpages that are saved on mac using firefox with option that "save page completely".(right-click, save page, webpage-complete). I have both same name htm … (funda kabanzi)

I have several webpages that are saved on mac using firefox with option that "save page completely".(right-click, save page, webpage-complete). I have both same name htm file and folder which contents saved in on windows PC, on same directory. I also checked all images and files inside folder is saved correctly. When I click .htm file on windows, only text is displayed, no image and simple js is not displayed. I previously checked save complete page functions properly on mac.

Asked by bleepblopp 8 amahora adlule

  • Kusonjululiwe

Getting Access Denied on many web sites that I frequently use

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message: Access Denied You don… (funda kabanzi)

I am getting Access Denied on many web sites that i have used frequently. For example, for the site https://www.apartments.com/ I get this message:

Access Denied You don't have permission to access "http://www.apartments.com/" on this server.

Reference #18.ca68dc17.1653685076.c42d150

I am using Firefox Browser 100.0.2

Help!

Asked by lkelley766 15 amahora adlule

Answered by jscher2000 - Support Volunteer 15 amahora adlule

Add shortcut icon on Firefox Home Screen

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user. My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which h… (funda kabanzi)

Using Firefox on desktop, Windows 11. I am a long term Firefox fan/user.

My problem is I cannot find anywhere an easy method to add a shortcut on my Home Screen (which has now been a FF feature for some considerable time).

I am sure there was something available to do this in a prior version some time back. If I search the internet, I only come across articles describing how to do it on Firefox Android.

I know I can manually edit a box on the Home Screen to create what I need.

Sometimes new web sites that I visit appear in the boxes and I can then pin them in place - but the behavior around this is very erratic and unreliable - seems like random chance for an icon to appear on the home screen for a newly visited site. If this was more consistent, I could work with that.

BUT - where is the **intuitive** option??!!

I should be able to right-click on a tab and select "Add to Home Screen".

As simple as that.

Or drag and drop a link, or tab to the home screen - but this just opens the link. I have tried everything obvious that I can think of.

Anyone?

Many thanks :)

Asked by aufladen 3 emasontweni adlule

Last reply by aufladen 12 amahora adlule

Possible IPC memory leak - how to pinpoint the culprit?

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up… (funda kabanzi)

Hey there, I'm having trouble with Firefox. Something inside Firefox is eating up my RAM and CPU. Usually I recognize the problem happening because my laptop fans ramp up. The problem occurs on my laptop as well on my desktop (both on latest stable Firefox[Build ID: 20220513165813] and Windows 11). The workaround is to kill the Firefox subprocess which is using most of the CPU and RAM. Then everything is back to normal for some time, until Firefox starts messing with me again.

While trying to pinpoint the problem I'm stuck. I can't find a culprit other than the fact it has something to do with Firefox. Clean reinstalling did not help. The Firefox Task Manager doesn't know anything about huge amounts of RAM being taken. I searched for solutions on the net and the about:memory indicates the problem is some IPC related stuff:

 {
  "process": "Main Process (pid 12648)",
  "path": "queued-ipc-messages/content-parent(Browser, pid=9612, open channel, 0x22e4b33fc30, refcnt=38)",
  "kind": 2,
  "units": 1,
  "amount": 0,
  "description": "The number of unset IPC messages held in this ContentParent's channel.  A large value here might indicate that we're leaking messages.  Similarly, a ContentParent object for a process that's no longer running could indicate that we're leaking ContentParents."
 }

The bug reporting guidelines(https://bugzilla.mozilla.org/page.cgi?id=bug-writing.html) are encouraging me to attach steps to reproduce and try the steps listed on https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources . But I've exhausted the steps there (Except for upgrading the PC / RAM).

Especially on the go this Firefox-RAM-Party takes quite some battery and right now while writing this Firefox has >100GB virtual RAM reserved for some IPC messages, I personally think this is too much. So I'd like to file a report, but without steps to reproduce I'm afraid the developers are going to say 'well, that's something we are not able to diagnose', because I am unable to explain how to reproduce it. It just happens from time to time.

The anonymized about:memory report: https://bin.disroot.org/?2ba01ef78154cce4#8PLVqLTd9qgaRn2QVX2P17hkbHQyrTDuVAwoykj2cBxg

I left Firefox running like this for about half an hour and at 138GB reserved RAM Windows slaughtered my Firefox. The resulting crash report: https://bin.disroot.org/?0bc57492585dde4b#5YtbWgXcbZSkWYmg2CGkVn9iiipYwfYbxUfCLhmMJh7d

Do you have a clue where I might find out who sends those IPC messages, and therefore who is responsible for this?

Asked by Sewana 1 isonto elidlule

Last reply by cor-el 13 amahora adlule

  • Kusonjululiwe

browser issue

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cann… (funda kabanzi)

I clicked on 'block cookies' option( never seen this before but I trust you guys so....) when I logged onto firefox this morning, since then there are various apps I cannot get on to, eg Twitter, my banking through Nationwide, very frsutrating. So I tried to set a restore point prior to thios morning but that made no dofference, getting desperate now.

Asked by stewart.r.j 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 17 amahora adlule

Advanced print configuration options (customizing headers and footers) not taking effect

One aspect of Firefox I value is the ability to customize headers and footers on printed webpages. This ability is important for my work. I customized the headers and foo… (funda kabanzi)

One aspect of Firefox I value is the ability to customize headers and footers on printed webpages. This ability is important for my work.

I customized the headers and footers in the about:config interface according to advice posted [https://support.mozilla.org/en-US/que.../1323433|here].

Recently, these settings don't take effect when I print webpages to pdf. I've triple checked that the settings are correct, but every time I print, the header and footer remain in the Firefox default configuration. Inexplicably, my preferred settings do take effect if I set the destination to "Fax." All other destinations don't work.

Is there any way to make these settings work again? Sadly, this might be a dealbreaker for me if not.

Asked by wkuelthau 1 usuku oludlule

Last reply by wkuelthau 1 usuku oludlule

Outlook

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign i… (funda kabanzi)

Hi I don't know what has happened to Firefox, I used it all the time for many years, now I can't sign in to Outlook and have more problems than ever. It asks me to sign into Microsoft but all I get is a blank page. Firefox was always more colourful than other browsers that's why I used it and nothing you do to try to fix this problem doesn't work, it creates more problems than it's worth, that's why I use Chrome, but I do want to use FF. Not all of us are IT experts and can't do all these complicated suggestions every web site offers, so can you make it so much easier for us to understand and for example get Outlook to open automatically as it used to do, until you can fix this I will have to use another browser. I really do like FF but it's impossible. Geoff.

Asked by Geoff 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

pictures popping up on web pages

I use a touch screen HP laptop. And when I shopping or just reading news and there is a picture on the page or site it pops up, even if I do not touch it. I can not see t… (funda kabanzi)

I use a touch screen HP laptop. And when I shopping or just reading news and there is a picture on the page or site it pops up, even if I do not touch it. I can not see the text behind it. I know it is a setting some here because if i go to trouble shooting mode it does not happen. i have checked and unchecked every thing I can fine and nothing helps but trouble shooting mode. So when I close out and reopen Firefox trouble back. I have not tried other browsers because I only like Firefox

Asked by neiler2 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

browser shuts down

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it … (funda kabanzi)

latest browser shuts down when I open a new session. After a few seconds it shuts off, I reopen it and its ok until the next time I open my notebook. The without fail it happens again. Began I think with the last update on a Windows 11 notebook.

Asked by lk3w99 1 usuku oludlule

Long delay until Homepage is opened

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet… (funda kabanzi)

There is a large delay between when I open Firefox, and when it finally loads my homepage (Bing.com). To help troubleshoot, I installed Wireshark, and performed a packet capture.

At timestamp 13.547047 seconds, it sends a query for detectportal.firefox.com. At this point we know the browser is open and functioning.

At timestamp 19.768820 it sends a query for www.bing.com. It's taken over 6 seconds, before firefox even tries to load my homepage.

What is it doing for those 6 seconds? How do I get it to load Bing at timestamp 13.547048?

Asked by Brian 1 usuku oludlule

  • Kusonjululiwe

Profiles and Rally

So I wanted to join Rally, but I am concerned about granting access to my passwords and logins to the Rally clients. If I create a new profile and sign in with my only Fi… (funda kabanzi)

So I wanted to join Rally, but I am concerned about granting access to my passwords and logins to the Rally clients. If I create a new profile and sign in with my only Firefox account will Rally clients have access to my passwords and logins from other profiles?

Thx.

Asked by JB 1 usuku oludlule

Answered by JB 1 usuku oludlule

Addon: searching foor toolbar addon that allows shortcuts to local applications (not url's)

Hello, I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTRL… (funda kabanzi)

Hello,

I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTRL]+[SHIFT]+[B]-toolbar)

There are launchers and such to launch applications, but I just want a dedicated toolbar for this where I can place shortcuts to firefox tools/utilities on there.

10+ years ago there was an addon for firefox that was a simple toolbar which could handle url's, local applications...anything as long as it could be created as a shortcut on the desktop. But I can't find it anymore it probably got dis-continued.

Any suggestion is very welcome.

Thanks.

Asked by ron_r 2 ezinsukwini ezidlule

Last reply by ron_r 2 ezinsukwini ezidlule

connecting to sites

upon enabling "do not connect to http" very, very, very often i got the attached error message when the site said it was https and it was very often reliable places like … (funda kabanzi)

upon enabling "do not connect to http" very, very, very often i got the attached error message when the site said it was https and it was very often reliable places like my bank and TaxAct. It seemed like such a good idea but i quit out of frustration.

Asked by rboelte 2 ezinsukwini ezidlule

Last reply by rboelte 2 ezinsukwini ezidlule