Yonke imikhiqizo Community Forum

Hi,

since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the local directory points to a mounted drive e.g. /media/username/disk... Thunderbird changes it to /run/usr/1000/doc/.... How can I avoid this? The same thing happens also to the path of the signature file.

Thank you for your help! Ubuntu

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working.

I am using a Gmail IMAP account

The error message is - " Login to server smtp.gmail.com with username stevematulick@gmail.com failed. "

When I then select cancel then get a further Error message -

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.gmail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. "

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Hi, I'm using Thunderbird 115.4.1 and Windows 8.1 Pro. Ever since the Supernova update, TB crashes pretty much daily (up to 3x a day). I turned off auto-updates as soon as I found out how to, since everything was so confusing and didn't work the way I was used to. Now I'm afraid to do any more updates since I don't want a whole bunch of other things to get screwed up. I have learned to kind of work around the problem areas, though it's frustrating. But I don't want to spend another 10-15 hours trying to fix new problems. Any suggestions? I can't seem to find any information about people who have had this crashing problem and then had it resolved through an update. Thanks

I'm getting a message the following message each time I try to send an email:

"Sending of the message Failed.

Unable to authenticate to Outgoing server (SMTP) smtp.googlemail.com. Please check the password and verify the "Authentication method" in Account Settings | Outgoing server (SMTP)'.

Under SMTP Server I see the following: Description:Google Mail Server Name: smtp.googlemail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2

How can I get my outgoing email working again? It worked yesterday. Thanks, Carla

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

Google search has stopped working intermittently for about a month now (August 2024) in Firefox. I haven't seen a real useful fix or explanation of what's going on from Mozilla. Please fix this. It wasn't an issue before.

About 3 weeks ago, I stopped getting email from ATT in Thunderbird. I am able to go online to the ATT mail and see my email, so it is something with Thunderbird. I've looked online for other suggestions and have tried several. Between everything, I've really messed things up and not sure where to start now. Last thing I tried was to delete the certificate and now I can't seem to add a certificate. Not sure if I'm suppose to create a new one or if there is one on my computer.

This morning I found some steps on how to create one. It had me go to the End-to-End Encryption to generate a new one. I didn't see that option, so I created a new OpenPGP key (not sure why I thought that would help).

Maybe the best thing is to try and reinstall Thunderbird.

I'm open to any suggestions.

Thank you.

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

Hi, I have a disaster situation. I backed up my profile and then I wiped my computer running Ubuntu 20.04. I replaced it with Ubuntu 24.04. Now my profile seems to not be compatible with the Firefox installation on Ubuntu 24.04.

I followed this official instructions: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I put my old profile in the ~/snap/firefox/common/.mozilla/firefox/ folder and I set the correct values in profiles.ini. But sadly when I start Firefox all my passwords, extensions and history are not there. I lost everything.

I'm super desperate. Please tell me I can fix this somehow. Why is the official documentation lying?

July 2024 - Thunderbird is demanding that I change my Hotmail password, after long trouble -free operation. It will not login. Why? (I have not changed the PW yet, hoping for a solution that will avoid the necessity.) I fear that it may be due to some fault in OAuth. Can anyone please provide any help to overcome this problem? Tom.

I'm trying to send a pdf file ( generated by my bank ) to a third party for them to complete their part. When I click submit, thunderbird opens up instead of my default email app- Microsoft Office- outlook. I've tried various searches and I have deleted the pdf option in 'tools/files but thunderbird still opens. I read something about TWINUI that I just don't understand... I'm 73 Can anyone help?

I use Mozilla for incoming mail, but cannot get it to send mail out. I get an error message to check my SMTP settings, which I have done repeatedly, and it doesn't fix the problem. I use those same settings to send my mail OUT with webmail (which is inconvenient to have to switch all the time), so I know the settings are correct. Can you help me understand why my outgoing mail won't work even when I verify that the settings are correct.

Dear community, I have recently updated my Thinkpad from kubuntu 22.04 to 24.04, which included an update of thunderbird to version 128.1.0esr (and a switch to a snap package).

However, when I type into the quick filter bar, (i) the whole thunderbird GUI freezes until the filter was applied to my several thousand emails, (ii) which also seems to take much longer than before. Before the update, the filter took maybe ~0.5 seconds or less, it now takes ~4 seconds. A lot for just a few thousand emails. Btw, the same happens if I empty the quick filter field. Just that it seems to take now even longer until it shows all of my emails.

I don't know if anyone can help. I feel more this could be something for a bug report?

Thanks a lot in advance, Matthias

I have three POP addresses configured but TB will only send through the default account. If I select the "From" address to be different than the default account, I get the following error. Once I change the default account to the one I am sending from, the email sends fine.

Error: Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; mail1@outlook.com not allowed to send as mail2@outlook.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message.

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

It seems since the latest update to FireFox (129.0) I am no longer able to pick a search engine to use, I can click on DuckDuckGo or any other choice for a search and no search engine will come up?? Thank You for any help or suggestions.

I cam getting constant and continuous multiple security exceptions for p53-caldav.icloud.com saying it's the wrong site. I have made not changes to the thunderbird setup except for normal updates. i've confirmed these multiple times but they still keep coming. Any help would be great

Hi,

All inbox emails, except for the most recent ones, now appear to be empty. Can these be safely recovered?

Any advice on how to repair/recover these files would be very welcome!

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729