Kukhonjiswa imibuzo ethegiwe:

tabs become unselectable and can't be dragged out of the main window

This started happening a few days ago. I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable,… (funda kabanzi)

This started happening a few days ago.

I tried to drag a tab out of the main window to put it in its own window on my other monitor, but the tab just became unselectable, and if i scrolled in the tab bar, the tab icon and text would remain locked in place in the display while the other tabs moved behind it.

The main Firefox window also lost the minimize, restore, and close buttons. The only way to make the tabs work was to close Firefox and relaunch it.

I noticed this happened only after any app in the OS went full screen, be it a steam game, or another Firefox window, or a VLC window, or anything else that I did that made an app full screen in any of my monitors.

I am using Ubuntu 24.04 with KDE Plasma 5.27.12. Kernel is 6.14.0-29. Display server is Wayland.

Initially I thought this could be a problem with the snap version of Firefox, so now I've installed the deb package, but the problem remains. Firefox is the only app which presents a problem of any kind when any window goes full screen.

Here's a video showing what the problem looks like, in case my description was not clear. The ghostly tab in this video is the chess.com home page and you can see it as the third tab from the top right of the video, and it remains in that position as i scroll the other tabs, completely unselectable with the mouse.

https://www.youtube.com/watch?v=-mAfPS3_qkg

Any idea of what could be causing this issue to appear?

Thank you!

Okugcinwe kunqolobane 14 166

Sites only working in Chrome.

Hello all Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow. Now for my problem I have been using Firefox for… (funda kabanzi)

Hello all

 Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow.
Now for my problem
I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox.
I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference.
 Is there anything that I can do or add-on to over-ride this problem?

I am running Mint Linux 22.2 with Firefox 151.0.1

Kusonjululiwe 13 75

I can no longer log in to discover card website; I could 2 weeks ago and I can login using other browsers.

Hello, I am using Linux Mint on a desktop with the latest version of Firefox. Two weeks ago I could login to the Discover website with no problems. Suddenly I can not l… (funda kabanzi)

Hello, I am using Linux Mint on a desktop with the latest version of Firefox. Two weeks ago I could login to the Discover website with no problems. Suddenly I can not log in, but get an error message that something is wrong and I can't login. I can login using Chrome on this machine. My wife gets the same message when she tried to login to her account on my computer. After several discussions with Discover, all I get is "it is not our problem."

I am having no problems logging into other accounts with Firefox on this computer.

I have not explicitly changed anything on the browser or computer. I have done some updates which included Firefox. I can login on a different Linux computer using an older version of Firefox. Of course the updates were also to the computer and I will ask the same question to the Linux forum.

I really like Firefox and would hate to have to change to Chrome.

Thanks so much for your help.

Bob Bulfin

Kusonjululiwe 13 1 118

Profile backup doesn't work

Hi, I have a disaster situation. I backed up my profile and then I wiped my computer running Ubuntu 20.04. I replaced it with Ubuntu 24.04. Now my profile seems to not be… (funda kabanzi)

Hi, I have a disaster situation. I backed up my profile and then I wiped my computer running Ubuntu 20.04. I replaced it with Ubuntu 24.04. Now my profile seems to not be compatible with the Firefox installation on Ubuntu 24.04.

I followed this official instructions: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I put my old profile in the ~/snap/firefox/common/.mozilla/firefox/ folder and I set the correct values in profiles.ini. But sadly when I start Firefox all my passwords, extensions and history are not there. I lost everything.

I'm super desperate. Please tell me I can fix this somehow. Why is the official documentation lying?

Okugcinwe kunqolobane 13 229

No Prompt For Password. Then "Connection to server inbound.att.net timed out"

Thunderbird Version 140.7.1esr, Build ID 20260123195141 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 OS Linux 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC… (funda kabanzi)

Thunderbird Version 140.7.1esr, Build ID 20260123195141 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:140.0) Gecko/20100101 OS Linux 6.1.0-33-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.133-1 (2025-04-10) OS Theme Xfce / Adwaita Application Binary /usr/lib/thunderbird/thunderbird-bin

Having a problem with an ATT POP account. TB stopped getting mail. After a minute and a half or so (wish it would time-out faster), I get a pop-up box in the top right of the screen that states: "Connection to server inbound.att.net timed out" and then quickly goes away.

Deleted passwords and cannot see where to create them again, as it never prompts me for new ones.

Thanks.

Open 13 192

Migrate from version 113.0.2 to 134.0.2

Hello, Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134. I know how t… (funda kabanzi)

Hello,

Moving from an older Ubuntu 18.04 machine where Firefox is limited to version 113 to a newer machine running Mint 22 where the current version is 134.

I know how to transfer the profiles but I could not find any information on compatibility.

Would I need to install other versions before 134 to handle any changes?

Thank you

Kusonjululiwe Okugcinwe kunqolobane 13 232

"Save Image As" button does not work and Cannot reset Download directory in Settings

Using the Firefox 151.0 Mozilla Firefox for Fedora. Updated as of 23 May 2026, I use just a generic FireFox. I don't customize it, I just use it as it comes from the Fe… (funda kabanzi)

Using the Firefox 151.0 Mozilla Firefox for Fedora. Updated as of 23 May 2026, I use just a generic FireFox. I don't customize it, I just use it as it comes from the Fedora distribution.

I cannot save images (right click menu "Save Image As"). Nothing happens when that is selected. This worked a couple weeks ago.

Downloads are supposed to go to ~/Downloads. Checking the setting for this, Go to the three-line menu > Settings > General > Files and Applications, under Downloads, the "Save files to" value is set to Downloads, but the Browse button does not work to reset it. Nothing happens when I poke on the button. I can select the text in the box, but I can't change it.

I found the help page for "What to do if you can't download or save files https://support.mozilla.org/en-US/kb/cant-download-or-save-files and went thru every one of the steps there. None of them make any difference.

Strangely enough, there isn't even a "Downloads button" in the top toolbar. If I right click on the top toolbar and select "Customize Toolbar" it shows a downloads icon as already being in the toolbar, but when I click Done, it goes away.

Open 13 64

Constant Crashes even in Troubleshoot mode

bp-f7b43b48-1330-4328-a36a-2d3f10260127 Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is m… (funda kabanzi)

bp-f7b43b48-1330-4328-a36a-2d3f10260127

Firefox has been crashing regularly for a full day now. I have one profile with multiple extensions, and a fresh profile that is meant to test firefox without any. With this new, "clean-slate" profile with none of my extensions installed, I still get repeated crashes. It is getting in the way of my ability to work- it happens even in Troubleshoot mode, even though I could not confirm any hardware issues prior to this.

Will I need to delete the extenstion-filled profile entirely before going forward? Is there an update I need to install, or anything else I should do myself? Should I provide a list of my extensions?

Attached is the Report ID of my latest crash- hopefully it will help.

Thank you!

Open 12 522

x.com videos no longer playing - Sandbox Utility Generic decoder rejects requested type video/hevc /avc /av1

Hi, two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidenc… (funda kabanzi)

Hi,

two days ago, video embeds on Twitter stopped working in Firefox. Please help me troubleshoot the issue, so that I can either fix it myself, or present enough evidence to file a proper bug report.

Affected version: FF 140 ESR. I had some 140.7 installed when the error first happened, but have upgraded to firefox-esr_140.10.1esr-1_amd64 since. Didn't fix the problem. *Not* a snap package, regular .deb!

Affected OS: Ubuntu 26.04 LTS, not a fresh install but upgraded from 24.04 instead (which itself was upgraded from 22.04).

Symptoms: Videos on X (and Facebook) no longer play, the preview image is there for a split second, then an error appears. Video on for example Youtube is fine, though. Local players like VLC also do work as expected. Video on X worked under 26.04 before this happened.

The issue likely started when removing surplus packages and metapackages from the upgrade. According to synaptics, this is the complete list of packages removed: augeas-lenses bomber bovo clevis clevis-luks db-util db5.3-util dolphin-dev gir1.2-freedesktop-dev gir1.2-glib-2.0-dev girepository-tools gostsum granatier guestfish guestfs-tools guestmount icu-devtools jose kapman katomic kblackbox kblocks kbounce kbreakout kdegames kdegames-mahjongg-data-kf6 kdiamond kfourinline kgeography kgeography-data kgoldrunner kigo killbots kiriki kjumpingcube klickety klines kmahjongg knavalbattle knetwalk knights kolf kollision konquest kreversi kshisen ksirk ksnakeduel kspaceduel ksquares ktuberling ktuberling-data kubrick kubuntu-web-shortcuts ldmtool libaom-dev libarchive-tools libaugeas0 libblkid-dev libconfig11 libdbus-1-dev libdlt3 libffi-dev libfmt-dev libfontconfig1-dev libfribidi-dev libgd-perl libgio-2.0-dev libgio-2.0-dev-bin libglib2.0-dev libglib2.0-dev-bin libgraphite2-dev libguestfs-perl libguestfs-tools libguestfs0t64 libharfbuzz-cairo0 libharfbuzz-dev libhivex0 libicu-dev libjose0 libjson-glib-dev libjxr-tools libjxr0t64 libkdegames6private6 libkmahjongg6 libldm-1.0-0t64 libmosquitto1 libmount-dev libosinfo-1.0-0 libosinfo-l10n libpcre2-dev libpixman-1-dev libpolkit-gobject-1-dev libpsl-dev libpwquality-tools libpython3-dev libpython3.14-dev libselinux-dev libsepol-dev libspdlog-dev libsqlite3-dev libssh-dev libstd-rust-dev libstring-shellquote-perl libsys-virt-perl libsysprof-capture-4-dev libsystemd-dev libtirpc-dev libusb-0.1-4 libusb-1.0-0-dev libusb-1.0-doc libusb-dev libvirt-common libvirt0 libwebsockets19t64 libwhoopsie-preferences0 libwhoopsie0 libwin-hivex-perl libx265-dev libxdo-dev libxdo3 libxft-dev libxkbcommon-dev libxrender-dev libyara10 lskat lskat-data mosquitto mosquitto-clients native-architecture osinfo-db palapeli palapeli-data picmi qml6-module-org-kde-games-core skladnik supermin whoopsie whoopsie-preferences I don't think they are related (libx265 and libaom are only the -dev packages), but this is the only system-wide change on that day that I can remember. I of course tried re-installing these, but this also doesn't fix the problem.

On my journey of fixing this myself, I also asked the all-hallucinating knowledge randomizer frontend of OpenAI, which made me check a couple generic spots on my system and in FF itself.

ffmpeg -codecs | grep -E "h264|hevc|vp9|av1" ffmpeg version 8.0.1-3ubuntu2 Copyright (c) 2000-2025 the FFmpeg developers

 built with gcc 15 (Ubuntu 15.2.0-13ubuntu3)
 configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared
 WARNING: library configuration mismatch
 avcodec     configuration: --prefix=/usr --extra-version=3ubuntu2 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --disable-pocketsphinx --disable-libcaca --disable-libmfx --disable-omx --enable-gnutls --enable-libaom --enable-libass --enable-libbs2b --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libglslang --enable-libgme --enable-libgsm --enable-libharfbuzz --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-openal --enable-opencl --enable-opengl --disable-sndio --enable-libvpl --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-ladspa --enable-libbluray --enable-libdvdnav --enable-libdvdread --enable-libjack --enable-libjxl --enable-libpulse --enable-librabbitmq --enable-librist --enable-libsrt --enable-libssh --enable-libsvtav1 --enable-libx264 --enable-libzmq --enable-libzvbi --enable-lv2 --enable-sdl2 --enable-libplacebo --enable-librav1e --enable-librsvg --enable-shared --enable-version3 --disable-doc --disable-programs --disable-static --enable-libaribb24 --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libtesseract --enable-libvo_amrwbenc --enable-libsmbclient
 libavutil      60.  8.100 / 60.  8.100
 libavcodec     62. 11.100 / 62. 11.100
 libavformat    62.  3.100 / 62.  3.100
 libavdevice    62.  1.100 / 62.  1.100
 libavfilter    11.  4.100 / 11.  4.100
 libswscale      9.  1.100 /  9.  1.100
 libswresample   6.  1.100 /  6.  1.100
DEV.L. av1                  Alliance for Open Media AV1 (decoders: libdav1d libaom-av1 av1 av1_cuvid av1_qsv) (encoders: libaom-av1 librav1e libsvtav1 av1_nvenc av1_qsv av1_vaapi av1_vulkan)
DEV.LS h264                 H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10 (decoders: h264 h264_v4l2m2m h264_qsv h264_cuvid) (encoders: libx264 libx264rgb h264_nvenc h264_qsv h264_v4l2m2m h264_vaapi h264_vulkan)
DEV.L. hevc                 H.265 / HEVC (High Efficiency Video Coding) (decoders: hevc hevc_qsv hevc_v4l2m2m hevc_cuvid) (encoders: libx265 hevc_nvenc hevc_qsv hevc_v4l2m2m hevc_vaapi hevc_vulkan)
DEV.L. vp9                  Google VP9 (decoders: vp9 vp9_v4l2m2m libvpx-vp9 vp9_cuvid vp9_qsv) (encoders: libvpx-vp9 vp9_vaapi vp9_qsv)
DEAIL. wmav1                Windows Media Audio 1

-> ffmpeg is installed, version 8, av1 and hevc support seems present. The sparse advice from google results (similar thing in a Gentoo forum I think) on installating ffmpeg4.4 is no longer viable. --- apt list --installed | grep libavcodec

libavcodec-dev/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed] libavcodec-extra62/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed,automatic] libavcodec-extra/resolute,now 7:8.0.1-3ubuntu2 amd64 [installed]

(libavcodec62 non-extra was installed before, didn't change anything) --- apt list --installed | grep libaom*

libao-common/resolute,resolute,now 1.2.2+20180113-1.2ubuntu2 all [installed,automatic] libao4/resolute,now 1.2.2+20180113-1.2ubuntu2 amd64 [installed,automatic] libaom3/resolute,now 3.13.1-2 amd64 [installed,automatic] --- FF about:support in the codec section says this: Codec Support Information Codec Name Software Decoding Hardware Decoding H264 Unsupported Supported VP9 Supported Supported VP8 Supported Supported AV1 Supported Unsupported HEVC Unsupported Supported AAC Unsupported Unsupported MP3 Supported Unsupported Opus Supported Unsupported Vorbis Supported Unsupported FLAC Supported Unsupported Wave Supported Unsupported --- vainfo Trying display: wayland libva info: VA-API version 1.23.0 libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/iHD_drv_video.so libva info: Found init function __vaDriverInit_1_22 libva info: va_openDriver() returns 0 vainfo: VA-API version: 1.23 (libva 2.22.0) vainfo: Driver version: Intel iHD driver for Intel(R) Gen Graphics - 26.1.2 () vainfo: Supported profile and entrypoints

     VAProfileMPEG2Simple            : VAEntrypointVLD
     VAProfileMPEG2Main              : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointVLD
     VAProfileH264Main               : VAEntrypointEncSliceLP
     VAProfileH264High               : VAEntrypointVLD
     VAProfileH264High               : VAEntrypointEncSliceLP
     VAProfileJPEGBaseline           : VAEntrypointVLD
     VAProfileJPEGBaseline           : VAEntrypointEncPicture
     VAProfileH264ConstrainedBaseline: VAEntrypointVLD
     VAProfileH264ConstrainedBaseline: VAEntrypointEncSliceLP
     VAProfileVP8Version0_3          : VAEntrypointVLD
     VAProfileHEVCMain               : VAEntrypointVLD
     VAProfileHEVCMain10             : VAEntrypointVLD
     VAProfileVP9Profile0            : VAEntrypointVLD
     VAProfileVP9Profile2            : VAEntrypointVLD

--- running with MOZ_DISABLE_HW_DECODE=1 firefox -> no change --- A fresh profile shows the same issues, so this should not be config-related in terms of Firefox --- Safe mode on my standard profile also doesn't change anything --- running with MOZ_LOG="PlatformDecoderModule:5" firefox -> also no change, but now on every try to play a video, these three lines are spammed: [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/avc [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/av1 [Child 2326924: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/hevc

On other websites, the occasional [Child 2330726: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type audio/mp4a-latm or [Child 2331802: Main Thread]: D/PlatformDecoderModule Sandbox Utility Generic decoder rejects requested type video/vp8

is added.

Some time close to starting FF, this block is presented: [Utility 2331783: Main Thread]: D/PlatformDecoderModule PDMInitializer, Init PDMs in Utility process [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFMPEG: version: 0x200, macro: 62, micro: 101, isFFMpeg: yes [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFVPX: Link result: Success [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/avc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp9' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/vp8' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'video/av1' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'video/hevc' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule Agnostic decoder rejects requested type 'audio/mp4a-latm' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/mpeg' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/opus' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/vorbis' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/flac' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Utility 2331783: Main Thread]: D/PlatformDecoderModule FFmpeg decoder supports requested type 'audio/x-wav' [Parent 2331581: Main Thread]: D/PlatformDecoderModule Broadcast support from 'Utility Generic', support=H264 NONE VP9 SW VP8 SW AV1 SW HEVC NONE AAC NONE MP3 SW Opus SW Vorbis SW FLAC SW Wave SW

Back in FF 140.7, I also got these lines, but they're no longer present in 140.10 or flags have changed, I don't know: [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 state=DECODING_METADATA Decode metadata failed, shutting down decoder: file ./dom/media/MediaDecoderStateMachine.cpp:371 [Child 2238921, MediaDecoderStateMachine #1] WARNING: Decoder=7329b02ba900 Decode error: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006): file ./dom/media/MediaDecoderStateMachineBase.cpp:168

--- The troubleshooting info below this text box says this somewhere:

"name": "AV1_HW_DECODE",
         "description": "AV1 hardware decoding",
         "status": "blocklisted",
         "log": [
           {
             "type": "default",
             "status": "available"
           },
           {
             "type": "env",
             "status": "blocklisted",
             "failureId": "FEATURE_FAILURE_VIDEO_DECODING_MISSING",
             "message": "#BLOCKLIST_FEATURE_FAILURE_VIDEO_DECODING_MISSING"
           }

Open to suggestions on where to dig deeper next...thank you!

Kusonjululiwe 12 46

No confirmation email for Firefox Sync received

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.co… (funda kabanzi)

I try to set up Firefox Sync on Firefox on a VM on Fedora. I enter my e-mail and password. Then I get the message (after retrying): "Email resent. Add accounts@firefox.com to your contacts to ensure a smooth delivery." However, I do not get the email with the confirmation code.

My email address has this format j@xxxxx.org

Kusonjululiwe Okugcinwe kunqolobane 12 689

Firefox on Linux becomes unclickable

In the last few days, after some minutes of usage, parts of Firefox become unclickable: - I can still click on tabs to change tabs. - When hovering over the cross button … (funda kabanzi)

In the last few days, after some minutes of usage, parts of Firefox become unclickable:

- I can still click on tabs to change tabs. - When hovering over the cross button to close a tab, it changes appearance as it should. Clicking the button does nothing. Ctrl+w still closes the button. - Clicking on the address bar does nothing. - Cannot click on back, forward, refresh buttons. - Cannot click on any add-ons. - Cannot click on preferences. - Can click on the button to open a new tab. There, I can enter an address. Once the page has loaded, address bar becomes unclickable again. - Bookmarks toolbar is still working as expected. - Keyboard shortcuts (ctrl+t, ctrl-w, ctrl-l) still work as expected.

I'm running ``` Mozilla Firefox 138.0 20250428130755 20250428130755 ```

on Manjaro 25.0.1 with GNOME 48

Okugcinwe kunqolobane 12 405

Firefox freezes on printing pdf documents

Hello, I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialo… (funda kabanzi)

Hello,

I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialog for a PDF file, the browser freezes and no longer reacts to anything. I had to kill the process manually and try again. I have then downloaded the PDF and opened a different application to print it - that worked fine. Is this a known issue with Firefox? Does anyone have an idea how to fix this?

I already tried resetting the printer settings in the browser, but that did not change anything.

Thanks, Stefan

Kusonjululiwe Okugcinwe kunqolobane 12 323

Firefox 149.0 - after update can't save any file, instead it tries to Open everything - Linux Debian

1. This could be under-reported problem. People will have problems reporting this bug 2. Whenever I try to save anything (image, website, Ctrl+S, print website to file, … (funda kabanzi)

1. This could be under-reported problem. People will have problems reporting this bug

2. Whenever I try to save anything (image, website, Ctrl+S, print website to file, Ctrl+P, screenshots, same problem) my Firefox tries to "Open" something instead. I see dialog window with header SAVE, but the final button is labeled "Open" and after clicking it usually nothing happens. A haven't been able to save anything since this update. Only system-wide screenshots work for me now.

I had to use another installation in order to attach screenshot here. In the problematic 149.0, after clicking "Browse..." and selecting file, nothing happens, and no upload, moreover button won't respond to clicking anymore. Then I force refresh, and this text within this form disappears, but attached image appears.

3. Yesterday I have updated my Firefox to 149.0, using official debian sources, mozilla-deb - 1.0 -

cat /etc/apt/sources.list.d/mozilla.list deb [signed-by=/etc/apt/keyrings/packages.mozilla.org.asc] https://packages.mozilla.org/apt/ mozilla main

4. I have Linux Debian, (old version, Stretch+backports, yes, I am moving things already to new hdd), maybe it's related: 4.9.0-19-amd64 #1 SMP Debian 4.9.320-2 (2022-06-30) x86_64 GNU/Linux )

In order to fill this form I am using separate installation 140.9.0esr (64-bit), you could warn Debian teams not to propagate this error.

5. I have checked Console and Debugger, but they seem website-related. This error happens on every single website. Tried already troubleshooting mode, same problem. Please help us.

Open 11 90

Body background color default not working

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background co… (funda kabanzi)

After tinkering with about:config (shouldn't have...) the background of every page that does not specify a body background color turns the color of my theme background color.

Using the firefox color pipette says its white, but it clearly isn't.

The theme i have is dark, making any page that expects the background to be white unreadable (without DevTools -> Body -> background-color: white)

I haven't been able to find the config that fixes it.

Okugcinwe kunqolobane 11 487

Bugzilla status

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? … (funda kabanzi)

I submitted a bug last to Bugzilla last Sep. that seems not yet to be assigned to anyone, and a bug two days ago that wasn't acknowledged. Is the Bugzilla site working? Should I be doing something else to report the bug?

Kusonjululiwe 11 215

In Thunderbird, the "Play a Sound" feature has quit.

In Thunderbird, the "Play a Sound" feature has quit. I changed from 'Use the following sound file' to 'Default system sound for new mail' and back again. That didn't work… (funda kabanzi)

In Thunderbird, the "Play a Sound" feature has quit. I changed from 'Use the following sound file' to 'Default system sound for new mail' and back again. That didn't work. I tried changing the file in 'Use the following sound file'. That didn't fix it. I restarted Thunderbird and it was the same. I don't want to uninstall and re-install. Is there a fix?

Open 11 55

Cannot create my Comcast email account in thunderbird

I am running Linux Mint and Thunderbird 140.9.0esr (64-bit). When I try to setup my Comcast email account I get errors and the program basically stops. For example "can't… (funda kabanzi)

I am running Linux Mint and Thunderbird 140.9.0esr (64-bit). When I try to setup my Comcast email account I get errors and the program basically stops. For example "can't access property "cleanup", this [#configVerifier] is undefined". When I allow Thunderbird to do the initial search and follow its recommendation I get this error: Error creating account Incoming server already exists

I have Tbird running on two other computers THAT HAVE BEEN TURNED OFF. I noted that if I tried setting up Tbird on my newest Mint installation, i.e., Tbird running on my Windows machine, it would also fail to make the account.

I am at a loss as to what is going on. Any ideas???

Kusonjululiwe 11 45

Thunderbird had a problem and crashed. Crash reporter is unable to submit a report for this crash. "Failed to run minidump-analyzer" Kubuntu

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day. For some reason it is unable to send a crash report, … (funda kabanzi)

I recently upgraded from Thunderbird 116 to 128 on Kubuntu 22.04, since then it has crashed at least once every day.

For some reason it is unable to send a crash report, instead I get the attached window pop up.

Okugcinwe kunqolobane 11 147