Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Any hope of backing up bookmarks from an old version of Firefox in Android 4.4?

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4) This device has never synced before, and as you know Mozilla, for reasons known only to themsel… (funda kabanzi)

I have an old Lenovo tablet running Firefox 68.11 in Android Kitkat (4.4)

This device has never synced before, and as you know Mozilla, for reasons known only to themselves, never made a simple bookmark export in the Android app.

My attempts to set up a sync has also failed, access to https://accounts.firefox.com is apparently inaccessible, the page never loads, except for the logo you can see below.

Am I just out of luck?

Asked by davexnet01 1 unyaka odlule

Last reply by davexnet02 1 unyaka odlule

  • Okugcinwe kunqolobane

How do the fingerprinter blocking levels work across Firefox's standard/strict/custom Enhanced Tracking Protection in Windows and Android?

I'm having trouble breaking down the specific behavior of fingerprinting protection for the 3 settings levels. According to the Windows release notes dated 1 October 202… (funda kabanzi)

I'm having trouble breaking down the specific behavior of fingerprinting protection for the 3 settings levels.

According to the Windows release notes dated 1 October 2023, "Additionally, you can choose whether to block Suspected Fingerprinters in all windows or just in private windows", but also, "To disable Fingerprinting Protection and return to the default settings, simply select "Standard" or "Strict"

In my reading, these two statements conflict. I'm under the impression that "known fingerprinter" blocking is always active, even on standard. Does enabling "Strict" enhanced protection also enable "suspected fingerprinter" blocking, and if so, is it active on all windows or only in private browsing? Does that mean we need to use the "Custom" setting to enable suspected fingerprinting blocking in all windows?

My question is the same for Firefox for Android 131.0, except in the mobile app's case, the release notes contain even less detail - so I could also be off-base there. TBH I am probably missing something obvious, so if anybody can even point me in the right direction I'd be grateful!

Thanks for any insight anybody can provide!

Chris Thomas

Asked by Chris 9 izinyanga ezidlule

Last reply by Chris 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Username Fields - type-ahead passwords symbol

There is a behavior change for my android installation. When presented with a login/password web page, I no longer get type-ahead/autofill select option, instead I now o… (funda kabanzi)

There is a behavior change for my android installation.

When presented with a login/password web page, I no longer get type-ahead/autofill select option, instead I now only get a key symbol and passwords string.

When I started typing my username, I use to get a marquee with history of matching strings that I could select from, now its just a password/key button

logins and passwords -> autofill is disabled, save logins is "never save"

autofill is enabled.

I'm not particularly looking to autofill, just get back the type-ahead selections and get rid of the password button that replaced it, so I don't have to type my entire username everytime.

Any suggestions?

Asked by eaikenjunkmail 10 izinyanga ezidlule

Last reply by Khalid 10 izinyanga ezidlule

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  • Okugcinwe kunqolobane

Button to disable "Thought-provoking stories" (Pocket?) missing

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android. Following the other forum posts and https://support.mozilla.org/… (funda kabanzi)

Hi, I want to disable the "Thought-provoking stories" shortcuts from the home / new tab page on Android.

Following the other forum posts and https://support.mozilla.org/en-US/kb/hide-pocket-recommendations-firefox there should be a switch for "Thought-provoking stories" under Settings - Homepage - Shortcuts, but I don't see it. What can I do? Thank you for your help.


130.0 (Build #2016041319), hg-b73ccdf1f861+ GV: 130.0-20240829075237 AS: 130.0

Asked by alx.schlueter 10 izinyanga ezidlule

Answered by alx.schlueter 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox stuck in Desktop mode

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version. However every time I … (funda kabanzi)

When I've updated Firefox ( 130.0)- from ( Play store); I've noticed that the new version in some way had been missplaced with the desktop version.

However every time I open a new tab- it will always open the Desktop version.

So,please if someone could publish the correct version.

Asked by tompa09 7 izinyanga ezidlule

Last reply by tompa09 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

how to delete all bookmarks before sync?

Any way to delete all my bookmarks on Android before syncing with my desktop? I reset my data by using the lost password link, so all fresh and ready to sync with deskto… (funda kabanzi)

Any way to delete all my bookmarks on Android before syncing with my desktop?

I reset my data by using the lost password link, so all fresh and ready to sync with desktop. deleting one at a time might take months.

Asked by khuntim 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

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  • Okugcinwe kunqolobane

No “Sync and save data” on iPhone?

I’m running Firefox 131.4 (46621) on my iPhone 12. I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF inst… (funda kabanzi)

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.


Er, help?

Asked by MrRedwood 8 izinyanga ezidlule

Answered by MrRedwood 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Address Autofill for Firefox iOS

In the Settings menu, there is no option for “Address” under PRIVACY to save autofill addresses. There is a “Payment” option which allows me to save credit cards to autof… (funda kabanzi)

In the Settings menu, there is no option for “Address” under PRIVACY to save autofill addresses. There is a “Payment” option which allows me to save credit cards to autofill, but not for addresses.

Asked by JB 1 unyaka odlule

Last reply by eMc 1 unyaka odlule

  • Okugcinwe kunqolobane

App sign in

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app… (funda kabanzi)

I am trying to check in for a flight I have this afternoon on Delta Airlines. When I attempt to sign into the app, I receive a message from Mozilla that says "Open in app? Your activity may no longer be private." What does that mean? Is it safe to click "open"? Or should I cancel? And if I cancel, how can I check in?

Asked by tck4r 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

lost use of mic on search bar after Firefox update

I have an android phone. A website required me to update Firefox to use the website. I hate updating Firefox. This time I lost the mic on my search bar in Firefox and … (funda kabanzi)

I have an android phone. A website required me to update Firefox to use the website. I hate updating Firefox. This time I lost the mic on my search bar in Firefox and in any of the browsers I select.

How do I restore the ability to ask questions orally?

Please give step by step solutions. If you say " go to the X feature," please tell me exactly how to get there and assume I know nothing. It is all too accurate!

Asked by cra2 9 izinyanga ezidlule

Last reply by cra2 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Sync and Save missing from Android

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to sett… (funda kabanzi)

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

Asked by Katelyn 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox on Samsung phone A32 (Android): how to check for updates

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phon… (funda kabanzi)

Firefox on Windows works extremely well. On my cell phone (Samsung A32) it also works very good but I cannot find anything in the Settings or Help (again on the cell phone) to check for updates?

While browsing a site the site responded by saying my browser (i.e., Firefox) was not up to date.

I immediate went to find a "Check for updates" button in either Settings or Help. I could not find anything.

I assume the cell Firefox is up to date since the latest rev is shown as 122.0 and dated in late January 2024 but there is no button within the cell phone App to verify this.

Could someone suggest how to check on my Android cell phone (Samsung A32) if the Firefox is up to date?

Appreciate any suggestions.

Asked by John 1 unyaka odlule

Last reply by James (On Leave) 1 unyaka odlule