Kukhonjiswa imibuzo ethegiwe:

Lost emails from the Local Folders

Dear Sir or Madam, I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared… (funda kabanzi)

Dear Sir or Madam,

I have lost all stored folders with my email correspondence from the Local Folders for an unknown reason (I restarted my computer, and they disappeared). I can find some of these emails using the search option, but I cannot see the path of their storage location. I have checked my Profile/Mail/Local Folders, but they are not there. Are they stored on the server? How can I recover these folders?

Thank you very much in advance,

Jasmina

Kusonjululiwe 8 1 230

missing bookmark and some pasword

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password.… (funda kabanzi)

Dear All, I recently reinstalled Windows and updated to the latest Firefox. When I tried to sign in to sync/restore my bookmarks, Firefox could not recognize my password. I reset it and used the new password, but the bookmarks that appeared were outdated, and not all information synced to my current account.Could you please advise on the steps (or a quick solution) to fix this?Many thanks for your support in advance.Kind regards, Tareq Zeyad

Open 1 1 16

impossible envoyer mail

Voilà le message d'erreur quand je veux envoyer un mail ou transferer un mail L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur… (funda kabanzi)

Voilà le message d'erreur quand je veux envoyer un mail ou transferer un mail L’envoi du message a échoué. Une erreur est survenue lors de l’envoi de l’e-mail. Le serveur a répondu : DfERwzp30T90v Mail rejete. Identifiant et adresse mail appartiennent a 2 utilisateurs differents. OFR203_528 [528]. Veuillez vérifier le message et essayer à nouveau. C'est récurrent et l 'adresse n' appartient pas 2 utilisateurs différents Je suis obligée d 'envoyer de mon portable où je n'ai pas de soucis Cordialement

Open 3 1 2

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

In Thunderbird, how can I stop text in the previous emails in a string turning blue? I have looked everywhere in Settings where colour is mentioned and everything is set … (funda kabanzi)

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

I have looked everywhere in Settings where colour is mentioned and everything is set to black text on a white background. Nothing is set to blue.

I do not want to see blue text anywhere.

Please advise.

Kusonjululiwe 12 1 112

Lost Bookmarks

Desktop Computer. Still on Windows 10. Not sure of category. This began when I launched the computer today. I opened Firefox and got the message "The bookmarks and hi… (funda kabanzi)

Desktop Computer. Still on Windows 10.

Not sure of category. This began when I launched the computer today. I opened Firefox and got the message "The bookmarks and history system will not be functional because ....."

When I started to shut down the computer (first mentioned step here) I saw there's a Window update. I selected Update and Restart. That went okay, but still don't have my Firefox bookmarks.

So I clicked on Learn more. I found the Firefox > Profiles folder. There are two folders, one from today - qkuxm6ws.default-release - 15...... 0196 with 94 items, and 7ghfiw 15.default, from Jan 5, 2021, with 3 items. I assume I should use the one with today's date.

BUT .... from this point, the information on this website was full of information - NOT step-by-step information telling me what to do with which files in this folder.

Also, I have McAfee as well as Windows Defender. I opened Windows Defender Firewall. State is On. Notification state: Notify me when Windows Defender Firewall blocks a new app. I've gotten no such messages.

Under allowed apps and features:

 "Firefox ... private not checked; public checked.."  
 "Firefox (C:\Program Files\Mozilla Firefox" - private is checked, public not checked.  

Can't make changes.

Under Overview window: Not checked is "Inbound connections that do not match a rule are blocked."

        • In the "Monitoring\Firewall folder" - Firefox (with path) is listed twice. Both entries have Private, Allow, NO Override -
        • Differences - the first has UDP; the second has TCP. Nothing under "Group."

My last bookmarks backup was Jan 2025. 😕 😟

I don't know where else to look or what to do. Please help. Kami

Open 5 1 291

Bookmarks not being saved

My bookmarks are not being saved anymore. When I try creating a new bookmark, it often simply doesn't work. If I try in troubleshoot mode, it sometimes does, and sometime… (funda kabanzi)

My bookmarks are not being saved anymore. When I try creating a new bookmark, it often simply doesn't work. If I try in troubleshoot mode, it sometimes does, and sometimes doesn't, I have no idea why. Creating new folders, or moving bookmarks, or deleting existing bookmarks is also blocked. In the backup files, I can see the last successful saving of my bookmarks is a month ago, though I'm using Firefox on a daily basis and I can also see that, previously, saves where every couple of days.

I found a recent json file named "bookmarks" in C:\Users\(me)\AppData\Roaming\Mozilla\Firefox\Profiles\64cqek8b.default-release-1768329501903\weave\failed

The file content : {"ids":[]}

And nothing else.

There's also a squilte file named "bookmarks" in C:\Users\(me)\AppData\Roaming\Mozilla\Firefox\Profiles\64cqek8b.default-release-1768329501903\weave

The file is dated of today and its size is 1,47 Mo. Which, I believe, shows the data actually exists... but fails to save into json format for some reason.

I hope all needed informations are there, but please ask me if something is missing.

Thank you for reading!

Open 1 1 159

Lost my Passwords on my desktop and can't recover them through profile manager.

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worr… (funda kabanzi)

Lost my Passwords on my desktop and can't recover them through profile manager, I found them on my android phone and want to recover my passwords from there, but am worried if I try and sync to the desktop, the desktop might overwrite the passwords in the phone.

Open 3 1 145

Can I permanently turn off information “Update available" message

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update,… (funda kabanzi)

Can I permanently turn off InformationUpdate available' which appears each time I open Firefox. I must click Dismiss to close it. The problem is that after each update, many services to which I log every day, state that I am logging from a new device and I must complete a time consuming procedure of adding a new device in many places. And I don’t need most of the updates.

Kusonjululiwe 8 1 155

Bookmarks GONE

All my Firefox bookmarks are GONE. I followed the directions for restoration, and the Restore (etc) window has nothing in it. I saved the bookmarks to a JSON (HTML) file … (funda kabanzi)

All my Firefox bookmarks are GONE. I followed the directions for restoration, and the Restore (etc) window has nothing in it. I saved the bookmarks to a JSON (HTML) file on an external hard drive, but I cannot find a way to restore them. I'm just about tired of Firefox and the consistent problems. Please restore my faith. Thank you.

Open 1 1 257

Firefox 145 and later crashing constantly

Recently started having odd behavior from FF, crash sometimes when opening a video in PIP, crash every single time I open a new private window with hotkey. Had some freez… (funda kabanzi)

Recently started having odd behavior from FF, crash sometimes when opening a video in PIP, crash every single time I open a new private window with hotkey.

Had some freezing as well as right-click menus not showing options, those went away by enabling HW acceleration.

Submitted crashlogs and found a bugzilla link refrenced. https://bugzilla.mozilla.org/show_bug.cgi?id=2000475

Can I downgrade to 144.0 without losing profiles/settings/passwords and history? Do I just download the 144.0 installer or is there a different process for downgrading? (I am assuming this could help exclusively based on the bugzilla refrence, it might not)

Not sure what else to do, FF is still freezing after watching videos for a few minutes, I am not even sure if this is strictly a FF issue or a Win 11 issue.

Open 4 1 186

The video card gives out artifacts when watching a video on YouTube or twitch.

After installing update 147.0, when watching videos on YouTube or twitch, artifacts appear on the monitor and an error message appears stating that your driver has been r… (funda kabanzi)

After installing update 147.0, when watching videos on YouTube or twitch, artifacts appear on the monitor and an error message appears stating that your driver has been restored to its default value. In version Firefox 146.0. There were no such problems, and in general there were no such problems. But my graphics card is not a new AMD Radeon R7 250X 1gb. Version 147.0 states that "Improved video playback performance on systems with AMD GPUs by enabling zero-copy playback for hardware-decoded video where supported, bringing them to parity with Intel and NVIDIA GPUs." I think the reason here is the incompatibility of either drivers or with encoding support on old video cards, I hope that the developers will fix this problem for me.

Open 1 56

clear history automatically

I have clear search history when browser is closed checked, and it still has a months worth of history and I have closed and reopened the browser countless times, why doe… (funda kabanzi)

I have clear search history when browser is closed checked, and it still has a months worth of history and I have closed and reopened the browser countless times, why doesn't the history clear?

Okugcinwe kunqolobane 5 1 191

All my history and booksmrks have disappeared.

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back. … (funda kabanzi)

I have years of bookmarks that have disappeared and my history is missing. Firefox opens with the tabs that were open when it shut down. I really want my bookmarks back.

Okugcinwe kunqolobane 17 1 264

USB key requested to access hotmail, ebay, and other secure sites- i dont have one

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an opt… (funda kabanzi)

About a month ago, firefox started requesting i use a "USB key" when logging into hotmail or ebay. i do not have a USB key and have not knowingly selected that as an option. how do i turn that off. i can work around it but its becoming more annoying and seems to be spreading to other secure websites.

Open 1 1 84