Kukhonjiswa imibuzo ethegiwe:

Unable to sign in to Google Accounts on Firefox (136.0.2 & up)

I am unable to login to my Google Accounts on Firefox on Desktop from version 136.0.2 and up. Everytime I open the sign-in page for Google, the page automatically closes … (funda kabanzi)

I am unable to login to my Google Accounts on Firefox on Desktop from version 136.0.2 and up. Everytime I open the sign-in page for Google, the page automatically closes before I can type in my information. I followed the advice from this Support page with no success: "Unable to log into Google accounts from Firefox", https://support.mozilla.org/en-US/questions/1468020#:~:text=We%20have%20resolved%20an%20issue%20with%20Google%20auth,settings%20that%20does%20not%20require%20a%20Firefox%20upgrade.

I am able to log into my Google accounts in other browsers so I think the issue is localized to Firefox. I did notice that the web URL for the Google Accounts webpage changes each time I attempt to log in. I included two URLs for reference.

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVtznjXyZO8whm9PzXvyM6w1gDtjuZNgrk4ug2OuSmPaNR5eZ0y02cIYB21iqvsseKmhA1Y7jQ&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1461876635%3A1743702550746786

https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fmail.google.com%2Fmail%2F&ifkv=AXH0vVv_0AvoDLO73bxECh6E2at_qauoNzIEJ99BkynHYb-yyvW8WQGTDHcZurqVn3UPnpI_50Gw&rip=1&sacu=1&service=mail&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S1929478867%3A1743702567107464

Thank you for the assistance

Okugcinwe kunqolobane 1 174

Videos on mouseover dont play

Hallo everyone, after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here. The problem … (funda kabanzi)

Hallo everyone,

after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here.

The problem i have is that videos dont play if i mouseover the firefox window or tab i.E. on the windows taskbar. The video will only start to play if i click on the window/tab and that window/tab is the "active" one im looking at.

It worked fine before but some firefox update f***ed this up (and yes the official firefox updates are the only thing that changed), no i dont know which update it was because i didnt recognize the problem right away.

The autoplay option is set to allow media and audio.

The weird thing is that when i open a video in the vlc player and do the mouseover, everything works just fine. So my conclusion is that some setting was messed up on the new firefox version.

Some data of my pc, everything is updated: - Windows 11 Pro - CPU is AMD Ryzen 7 5800X3D 3,4GHz - GPU is AMD Radeon RX 7900XT - RAM is 32GB DDR4 CL16 - Internet is wired connection with 250K speed - Firefox Version is 137.0.1

Sorry for my bad english and thank you in advance.

Okugcinwe kunqolobane 9 76

Issue with PDF Opening in Firefox

Hello Mozilla Support Team, I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs direc… (funda kabanzi)

Hello Mozilla Support Team,

I have been using Firefox for a long time, and recently I upgraded my Windows system. Before the upgrade, I had set Firefox to open PDFs directly in a PDF Reader other than Firefox’s built-in PDF viewer, and it worked perfectly. However, after the upgrade, Firefox now shows the "Opening when completed" message and opens PDFs slowly, instead of opening them immediately in my chosen PDF Reader.

I have checked the settings, cleared the cache, refreshed Firefox, and even tested with other software, but the issue persists. The settings for handling PDFs are still the same, but they don't seem to work as they used to.

Can you please assist me in resolving this issue? Any help would be much appreciated.

Thank you

Okugcinwe kunqolobane 2 65

Performance and Connectivity

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues: Flux AI & Diagramming AI … (funda kabanzi)

I am experiencing significant performance problems in Mozilla Firefox when using certain AI-powered tools. Below are the specific issues:

   Flux AI & Diagramming AI Performance Warnings
       Issue: When accessing Flux AI or Diagramming AI tools, Firefox displays a warning message stating, "This site is slowing down Firefox."
       Observed Behavior:
           Delayed response times or freezing when interacting with these tools.
           High CPU usage (observed via Task Manager) when the tools are active.
       Expected Behavior: Smooth operation without performance degradation, as seen in other browsers (e.g., Chrome or Edge).
   CMS Sign-Out Failure
       Issue: Unable to sign out of my Content Management System (CMS). The action either freezes or refreshes without logging me out.
       Troubleshooting Attempted: Cleared cache/cookies, disabled extensions, tested in Safe Mode—issue persists.
   ChatGPT Menu Error
       Issue: Clicking the three-dots (⋮) menu in ChatGPT triggers an error instead of displaying options.
       Error Context: Mentions "Flux AI," suggesting a possible conflict or integration failure.
Okugcinwe kunqolobane 1 168

Youtube interface horribly laggy/not accepting input.

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Play… (funda kabanzi)

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Playback works totally fine, no real stuttering or lag in the video, but pressing pause will generally take significant time to actually pause. This is true of all other inputs including keyboard commands, clicking on links, right click, etc. It seems to have a rolling window where inputs are accepted because if I wait for clicking play to work I can also quickly change the volume or right click a link. It'll even accept the input if I'm in a different window (like if I hit play then click over to my second monitor). This doesn't seem to happen in a normal window, only private. All other firefox tabs work totally fine with none of this lag, nor do I see any other issues on my computer. I haven't noticed any spikes in hardware usage nor am I using anywhere near all of my PC's resources.

I'm only running 2 extensions I think would interfere here (ublock origin and enhancer for youtube) and I've tried running with them disabled to no effect. All my extensions are up to date, as are my browser and OS, this has persisted through restarts (though it seems to take some time to come into effect after a restart). I've tried disabling hardware acceleration and clearing the cache.

So yeah, no idea what's wrong. It's not like unusable, just really annoying. Thanks to anyone that helps.

Okugcinwe kunqolobane 1 73

Unable to log in to "trusted" web sites with Firefox.

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web si… (funda kabanzi)

Hello, Thanks in advance for your help. I am having trouble logging into "trusted" web sites with Firefox and every update seems to add to my problem. By "trusted" web sites I mean sites like Charles Schwab, Spectrum and iCloud as well as my city's water department and my local hospital's portal. It doesn't matter whether I use "normal" Firefox or its privacy mode or safe mode-the problem persists. I am running Firefox version 134.0.2 but the problem goes back several months. I have Windows 10 and use Malwarebytes Browser Guard. The only other add on I use is Print Friendly & PDF. It doesn't matter whether these addons are running or not. The problem seems to involve either a loop, blank fields or very odd error messages. Some examples are below:

iCloud allows me to get to the point where it asks me to supply the 6 digit verification code. I enter the code and the site loads. Approximately 2 seconds later, before I can navigate to anything in iCloud, I am taken back to the log in screen to start over. The loops repeat as often as I want to try. Clearing cache and history does nothing. Since there is nothing abnormal (no error message or blank fields) I have not included a screen shot.

Spectrum allows me to enter my credentials waits a while and then gives me an odd error message about Feature Unavailable and suggests that I try logging in from home. I might add that all of these problems occur while I AM at home. Screen shot attached.

Charles Schwab allows me to get to the log in screen but the screen is unusable. There is a message that the session has timed out and I need to log in. The log in sections of the screen are blank which leads me to believe that the page is not loading all the way but that is a guess. Screen shot is attached.

I can log into all these pages with Edge (which I dislike using) with no problems at all.

I have Firefox set to automatically delete cookies and site data when closed. Privacy is set to Standard.

I would really appreciate any help that you can give me. Please note that the screen shots are BMP files that I had to rename to GIF files to get them to upload.

Thanks again,

Charley

Okugcinwe kunqolobane 11 120

Firefox blocking search by site

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image belo… (funda kabanzi)

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

Okugcinwe kunqolobane 4 230

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and dat… (funda kabanzi)

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

Okugcinwe kunqolobane -1 90

firefox.cfg no longer overwrite new tab content

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console. // mozilla.cfg … (funda kabanzi)

This code in mozilla.cfg used to overwrite new tab, but as of latest firefox 136.0b1 no longer works. Any way to fix this? There error in Browser Console.

// mozilla.cfg needs to start with a comment line var {classes:Cc,interfaces:Ci,utils:Cu} = Components;

/* set new tab page */ try {

 Cu.import("resource:///modules/AboutNewTab.jsm");
 var newTabURL = "file:///D:/Documents/images/home.html";
 AboutNewTab.newTabURL = newTabURL;

} catch(e){Cu.reportError(e);} // report errors in the Browser Console

Kusonjululiwe Okugcinwe kunqolobane 1 191

Google Password Manager Extension

Hello- I decided to change from Chrome to Firefox as my default browser. However, I can't seem to add the Google Password extension to Firefox. I can open Google Pass… (funda kabanzi)

Hello- I decided to change from Chrome to Firefox as my default browser. However, I can't seem to add the Google Password extension to Firefox. I can open Google Password Manager but my passwords are just data. None of my saved user names and passwords are auto-populating when I access websites. Please explain the steps for doing this. Thanks in advance.

Okugcinwe kunqolobane 2 52

Popups Not Blocked

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav res… (funda kabanzi)

It seems certain sites are prone to fire popup tabs, with any click, right clicks included. I close them immediately and the second click acts normal, getting the nav result I was asking for. How to strength the popup blocking function to stop this distracting behavior? Thanks for any pointers. This may prevent me from staying on FF.

Okugcinwe kunqolobane 1 80

Can't Open Multiple Tabs while using Seeking Alpha

I can only open 2 tabs while using my Seeking Alpha financial program on Firefox browser. If I try to open a 3rd tab the Seeking Alpha program will not open. This issue… (funda kabanzi)

I can only open 2 tabs while using my Seeking Alpha financial program on Firefox browser. If I try to open a 3rd tab the Seeking Alpha program will not open. This issue just started within the past few days and doesn't occur when using Seeking Alpha program on MS Edge browser. Hopefully you can fix this problem quickly otherwise I will have to start using Edge as my default browser.

Okugcinwe kunqolobane 1 59

Discoloration in Firefox Theme

Hello, I am experiencing discoloration on the top left corner of my firefox browser theme when I am in "full screen view". The discoloration disappears when I exit from f… (funda kabanzi)

Hello,

I am experiencing discoloration on the top left corner of my firefox browser theme when I am in "full screen view". The discoloration disappears when I exit from full screen mode to "window view". This discoloration is happening on every theme I enable. I have attached two pictures to show what I am seeing between the full screen view and window view.

I am running Windows 11 and have a 32" curved monitor. I searched for solutions such as disabling hardware acceleration, but nothing seems to be working.

Any help would be really appreciated!

Thank you!

Okugcinwe kunqolobane 2 46

The perils of managing your extensions

when managing an extension, you describe all the things it can do such as read anything on your computer. But you never say what the consequences might be, such as steali… (funda kabanzi)

when managing an extension, you describe all the things it can do such as read anything on your computer. But you never say what the consequences might be, such as stealing or selling your info. Why don't you tell the reader what the consequences might be?

Okugcinwe kunqolobane 1 116

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to www.sarkariresult.com. The OCSP response is not yet valid (contains a date in the future). Error code: S… (funda kabanzi)

Secure Connection Failed An error occurred during a connection to www.sarkariresult.com. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
Okugcinwe kunqolobane 1 61

Firefox offered a cutePdf Writer printer to me. I did not take it. There was also a letter saying goodbye to my current Canon printer. I did not click on it.

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take. The drop down menu for printers under settings no lo… (funda kabanzi)

My Canon printer disconnected from my computer after Firefox offered me CutePDF writer printing which I did not take.

The drop down menu for printers under settings no longer shows my Canon, only this Cute one.

Not Cute...Need to be able to print.

Connection to Zoom on this same desktop is not working right. The meeting flashes on and off. Ideas?

Thanks, Karen

Okugcinwe kunqolobane 1 64

Frequent crashes and freezes

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. F… (funda kabanzi)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Okugcinwe kunqolobane 3 90