Kukhonjiswa imibuzo ethegiwe:

Thunderbird e-mail has quit operating as of approximately 10:00PM (PDT) Oct. 11, 2026 and I need to talk to a REAL live human being to get help because all your articles are "Greek to me" !

Please provide contact information (phone number).. I need to talk to a real, live human being. Your articles and references are not understandable to me. Please help me… (funda kabanzi)

Please provide contact information (phone number).. I need to talk to a real, live human being. Your articles and references are not understandable to me. Please help me restore Thunderbird e-mail function and service. Thanks you.

(PII redacted by moderator)

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Printing and print preview not working (endless spinning wheel)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename … (funda kabanzi)

Whenever I want to print an email the print preview doesn't show, it keeps displaying a spinning wheel. Printing also doesn't work (as in, I press Save, enter a filename and press Save; the dialog closes but no file is generated).

I already tried the Troubleshooting information -> Clear saved print settings, but to no avail.

Browser console screenshot attached. I'm using Fedora 41 and Thunderbird 128.11.0esr (flatpak).

Okugcinwe kunqolobane 6 150

menu bar keeps flashing - disrupts whatever I'm doing (typing etc)

The menu bar keeps flashing about every 5-10 seconds. When it does it disrupts / interrupts whatever I'm typing, deleting everything I've typed when the flash occurs. It … (funda kabanzi)

The menu bar keeps flashing about every 5-10 seconds. When it does it disrupts / interrupts whatever I'm typing, deleting everything I've typed when the flash occurs.

It also disrupts things like using a drop down menu. The menu is opened (aka dropped down) but when the flash occurs it collapses the drop down menu.

Also for example en typing; let's say I'm typing " Mary had a little lamb". After typing "Mary had a" the Menu bar flashes. When it does "Mary had a" gets deleted. As I continue to type not knowing "Mary had a" was deleted I look up and see all that's left is "little lamb".

It's constantly doing this even while typing this message / question.

If copy and pasting it'll clear the text I've chosen to copy so I have to go back and re-select it. And try to get it done quickly before the next flash occurs. But if the next flash occurs the same thing happens all over again.

I have no idea what's going on. Searched and searched and can't find anything. It's making Firefox almost impossible to use. Please help me?!

I'm using Firefox version 115.18.0esr It is up to date.

Okugcinwe kunqolobane 1 130

correct thunderbird server settings configuration for mail server at optusnet.com.au

I have been using Thunderbird to access my email at optusnet.com.au mail server. Thunderbird is no longer working with this account - webmail is functioning. Optus suppo… (funda kabanzi)

I have been using Thunderbird to access my email at optusnet.com.au mail server. Thunderbird is no longer working with this account - webmail is functioning.

Optus support say they cannot tell me how to configure Thunderbird to access optusnet.com.au email accounts after some changes. They told me to contact Thunderbird support to get correct server configuration settings.

Can you assist with this please. Regards Murray

Okugcinwe kunqolobane 4 180

EXCEPTIONS

I am constantly getting Security Exceptions. I need this to stop. Immediatly. I am fed up to the back teeth that every time I open Thunderbird I have to close it and st… (funda kabanzi)

I am constantly getting Security Exceptions. I need this to stop. Immediatly. I am fed up to the back teeth that every time I open Thunderbird I have to close it and start again. Then I get another one. See attached photo. Please make this stop. Now I can't even attach a photo. Can some please tell me how the hell I can get this stop.

Okugcinwe kunqolobane 5 50

mail programm only shows welkom bij thunderbird

I hope someone answers me in Dutch. I cannot open my mail, because I cannot close the "welkom bij Thunderbird" page, that showed when i opened my mailprogramm. I donated,… (funda kabanzi)

I hope someone answers me in Dutch. I cannot open my mail, because I cannot close the "welkom bij Thunderbird" page, that showed when i opened my mailprogramm. I donated, did not work, still not closing, i started my computer again , did not help. I see new mail is incoming but opening is not possible. I hope that i don't have to install it again.Thank you

Solved Okugcinwe kunqolobane 1 70

Thunderbird crashes when I try to send email with an attachment

I can send without problem if I'm not attaching anything but when I try to attach, the program freezes and I have to force stop it. I don't have any addons and I tried di… (funda kabanzi)

I can send without problem if I'm not attaching anything but when I try to attach, the program freezes and I have to force stop it. I don't have any addons and I tried disconnecting my vpn. This just started happening today. I can't find any answers elsewhere on the interwebs, I hope someone here can suggest something! Thanks

Okugcinwe kunqolobane 3 50

No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (funda kabanzi)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Solved Okugcinwe kunqolobane 5 621

Thunderbird is downloaded on my desktop, which uses Windows 11. The Thunderbird icon is there but, when I click on it, nothing happens - it won't open. How can I open Thunderbird?

I have downloaded Thunderbird on to my desktop but it won't open. Please help me to open and use Thunderbird. email: [edited] @phonecoop.coop #Tel: [edited email and phon… (funda kabanzi)

I have downloaded Thunderbird on to my desktop but it won't open. Please help me to open and use Thunderbird.

email: [edited] @phonecoop.coop #Tel: [edited email and phone# from public community support forum]

sw

Okugcinwe kunqolobane 1 181

Netflix not working Noted = The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix Here is the message "The page you are trying to view cannot be sho… (funda kabanzi)

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

Okugcinwe kunqolobane 1 251

NZZ.ch benötigt JavaScript für wichtige Funktionen. Ihr Browser oder Adblocker verhindert dies momentan. Bitte passen Sie die Einstellungen an.

wie geht das ? NZZ.ch benötigt JavaScript für wichtige Funktionen. Ihr Browser oder Adblocker verhindert dies momentan. Bitte passen Sie die Einstellungen an. … (funda kabanzi)

wie geht das ?

NZZ.ch benötigt JavaScript für wichtige Funktionen. Ihr Browser oder Adblocker verhindert dies momentan.

Bitte passen Sie die Einstellungen an.

Okugcinwe kunqolobane 1 80

spotify images not loading?

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is… (funda kabanzi)

How do I fix spotify images being grey? when I'm not logged in I can see he images of albums but whenever I log in they turn grey and I can't see the album/song image. Is there any way to fix this? I added a image for some context if that helps :) it's how the greyed out songs look.

Okugcinwe kunqolobane 1 191

I think Mozilla Firefox and Microsoft Windows have run off together.

Since the last update, 133 at least I believe that is the last update, I CANNOT LOG INTO Firefox for my PC. I have always used Firefox as my Primary Account therefore, on… (funda kabanzi)

Since the last update, 133 at least I believe that is the last update, I CANNOT LOG INTO Firefox for my PC. I have always used Firefox as my Primary Account therefore, once I have logged into Firefox I then log into my other programs such as Outlook.Live.com. Yes, I know that is a MS program. When I say I cannot log into Firefox.com this is what I mean. I click on the Firefox ICON in my task tray and Firefox appears only because I am NOT logged into Firefox. Then I am asked to Download Firefox for my PC. Of course, I know it is already downloaded and depending on the day I will receive a message saying Firefox is already downloaded or it may download it again. No matter my decision, I rarely have an opportunity to log in, unless I use a round-about way of going through Microsoft. Most of the time the application menu does not appear and when it does appear, and if Firefox allows me to use my credentials to log in, then I wait and wait and wait and the only thing that happens is NOTHING. I'm left staring at a blank screen. Since I've always used Firefox as my PRIMARY, after logging into it I then log in or open other programs I use such as Outlook.Live.com (yes, I know that is a MS program). After years of using Firefox I have never had to look at a blank screen and when I'm lucky enough to see the log in, I attempt to log into Outlook. But, I haven't seen Outlook in weeks. I have to use a round-about way of logging into Microsoft to log into Outlook, sometimes that works and sometimes it doesn't work. It's as though Microsoft and Firefox have found a way to merge their programming. As you may imagine it takes me over an hour to use the programs I need. 'AND, here is the icing on the cake. Mozilla Firefox no longer monitors Trend Micro Security which I have used at least 15 years. At one time, Firefox did monitor TM as an add-on but no longer, and when I checked to see the latest update you were showing, it is obvious you are not keeping up with TM's many updates. I have received some very strange messages from websites I previously log into on a daily basis, such as Grammarly and Pocket and have been redirected to a Microsoft page indicating I owe money, which I DON'T so that was another waste of my time clearing that up. Now, I have gone days without logging into my PC out of sheer frustration. I don't know what else to do and now I'm not protected with a Security Program although I do update and run it everyday. Yes, I am aware of Microsoft's firewall but I'm not sure how well that is working since my PC is now out-of-date. I suppose I could start a Go Fund Me page to earn enough money to buy a new computer...lol I desperately need help. BUT, I CANNOT understand your computer talk, I need things explained to me in everyday language. I hope this makes some sense. Rhonda Caywood

Okugcinwe kunqolobane 1 100