Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

I have no ''About Firefox'' anymore! HELP!

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happen… (funda kabanzi)

(If any relevance, I'm on Macos 12 Monterey) 'Installation and updates' seemed the nearest topic due to the 'update' part of it, since this seems to only have been happening since this version, or I have simply not noticed due to not having needed to know. But if you look at my two screenshots, you will see the issue. There simply is no About Firefox on my firefox. Neither directly listed on the menu, nor as part of the 'help' sub menu.

Is there, for the sake of learning, a simple fix, so that I donlt have to uninstall/re-install? or an 'about config' type fix? Screenshot 1 shows the menu Screenshot 2 shows help sub-menu As you can see, absolutely no About Firefox

And, only potential issue may be, as you'll see from the share data upload is that I've a lot of tabs open, as I've got a lot to get through toniught, and tomorrow. So, maybe, t=though doubtfully, it is because it isn't handling the tabs and this caused a menu entry to be missing? Surely not likely.

Asked by Villainous Chillinous 1 inyanga edlule

Answered by Villainous Chillinous 1 inyanga edlule

eBay listing pages stopped working

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like… (funda kabanzi)

As of a few days ago (mid-October 2025), when I'm on an eBay listing page, nothing I click on works. I can navigate to my watchlist, selling pages, etc, so it seems like it's just the listing pages. When I'm on a listing page, if I click on the heart to "watch" an item, nothing happens. If I click on thumbnails in the photos to try and view other images than the main one, nothing happens. The buttons on the right for "Add to Cart", "Buy it Now", etc also do not function. I think it's been about 3 or 4 days since this problem started. I opened a listing page in Chrome and it worked as usual, all the buttons seemed functional.

Asked by vixy 1 inyanga edlule

Last reply by t.r.ernst 1 inyanga edlule

All of my bookmarks have disappeared after a Firefox update!!!

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I … (funda kabanzi)

Firefox just updated and ALL of my bookmarks are gone. There is NOTHING. WTF? I am not a computer person so reading help articles just makes my head spin and of course I can't reach a real live person at Mozillabold text. Can anyone help?

Asked by Jarmila Gorman 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

how to save my tabs when I quit firefox - I lose all my tabs when I quit

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This… (funda kabanzi)

Recently, whenever i have to quit firefox, my tabs have all disappeared upon opening. I have tried all the suggestions in the Mozilla help and nothing seems to work. This used to happen from time to time which was frustrating but now it happens every time I need to quit firefox. "Recently closed tabs" and "recently closed windows" are greyed out when I try to use that. and there is nothing in "restore previous history". Thank you for your help.

Asked by bergiekl 1 inyanga edlule

Last reply by bergiekl 1 inyanga edlule

Bookmarks, history, background all gone after updating Firefox

Just updated my Firefox. I had a huge tab group saved, and tons of bookmarks. I've been using firefox for months, I didn't have an account signed in on the browser though… (funda kabanzi)

Just updated my Firefox. I had a huge tab group saved, and tons of bookmarks. I've been using firefox for months, I didn't have an account signed in on the browser though. I updated it and it had to restart, and everything was gone when it reopened. I even clicked that it should reopen tabs after restarting, but it just opened to tell me to make a profile. It told me that they just introduced profiles, and it put me on profile 1, which looked brand new. No browsing history whatsoever, no bookmarks, my background that I set is gone, and I cannot find anythign at all. I had over 50 bookmarks, inclyding very imprtant links for a final paper, and I'm genuinely so upset. Multiple of those bookmarks were things for me to go back to read/watch later and I will literally not be able to find them. If anyone has any tips at all, I'd love them. I am so seriously upset right now and I'm just hoping its possible for that to come back.

Asked by olivia.hoff14 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Kusonjululiwe

Remove "translate selection" from context menu

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how… (funda kabanzi)

I don't know why, but when I browse pages in English, the context menu offers to "translate selection into Hebrew". This is weird and totally unwanted. I don't know how FF decided that I need translations, and specifically to Hebrew!

In the settings, my preferred language is "English (US)". In "translation settings", the list of "Translation will happen automatically for the following languages" is empty, and the list of "Translation will not be offered for the following languages" has Hebrew and French. (I would add English but I don't see how.)

Is there a way to just remove this translation option from the context menu?

Asked by gidiav 3 izinyanga ezidlule

Answered by Agent virtuel 3 izinyanga ezidlule

Time zone difference

Hello, My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it? Thanks … (funda kabanzi)

Hello,


My firefox shows different time zone on calender when i want to sign up for events, while my macbook shows the right time. How can i fix it?

Thanks

Asked by mrs.shalexander 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

  • Kusonjululiwe

bookmarks in toolbar disappear on one device

I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices an… (funda kabanzi)

I have rebooted my computer and when Firefox is restarted all the bookmarks in the bookmark toolbar are gone. I have Firefox set to sync these bookmarks on all devices and am concerned if I just initiate a new sync then the bookmarks will be deleted from all other devices instead of reloading them all from the Mozilla server. How can I force a reload of all sync'd bookmarks from the Mozilla server to my Firefox on this computer?

Asked by vfischer1 1 inyanga edlule

Answered by vfischer1 1 inyanga edlule

Profile, history and everything deleted after most recent Firefox update

Hi, there. After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "a… (funda kabanzi)

Hi, there.

After performing the most recent Firefox update, I was greeted with the "create a new profile prompt", rather than having it open my old one. When going to "about:profiles", ALL FILES in the Root Directory of my old, default profile have the same date as the update, or after. Not a single file is older than that and all my history and bookmarks are gone. The option "Restore Previous Session" was not shown after the update.

PLEASE HELP!!

Thank you.

PS: This happened on a Macbook Pro. All other profiles are the same as they were before the update, having kept all history and bookmarks.

Asked by privatememail 4 emasontweni adlule

Last reply by privatememail 3 emasontweni adlule

Firefox Blocking Dropbox

I use Dropbox every day. I always access in the Firefox browser. As of yesterday, when I open Dropbox, it inidicates that it knows its me (I am logged in - upper right … (funda kabanzi)

I use Dropbox every day. I always access in the Firefox browser. As of yesterday, when I open Dropbox, it inidicates that it knows its me (I am logged in - upper right hand corner) but it will not connect. Did I accidently change a setting? Your help would be greatly appreciated. FYI. I can access like normal using Safari but I would prefer to keep using Firefox. Thanks. Dave

Asked by Dave 3 emasontweni adlule

Last reply by Denys 3 emasontweni adlule

streaming networks wont run

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new … (funda kabanzi)

None of my streaming networks Peacock and Netflix wont work on Firefox anymore. We get errors saying our Browser is no longer supported. When checking, there is no new update for Firefox.

Asked by Sarah Gilbert 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Lost all my bookmarks, history and favs after Mozilla update

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manual… (funda kabanzi)

Hey, So I just updated my Mozilla with the latest update and after I restarted my laptop all my bookmarks, history and favourites are gone. I didn't do any backups manually. It's few hundred important work-related links lost. What actually happened? Can I get them back? Please help.

Asked by mateusz.saniewski 5 izinyanga ezidlule

Last reply by mateusz.saniewski 5 izinyanga ezidlule

  • Kusonjululiwe

Can't Login to Facebook

macOS 15.6.1 Firefox 142.0.1 When I try to login to Facebook I can't and a screen appears with "Sorry! Something went wrong :( This happens even in Troubleshootin… (funda kabanzi)

macOS 15.6.1 Firefox 142.0.1

When I try to login to Facebook I can't and a screen appears with

"Sorry! Something went wrong :(

This happens even in Troubleshooting Mode …

Exactly the same issue with DuckDuckGo browser but no difficulties with Safari where I can login to Facebook as usual …

Asked by UKLarry 3 izinyanga ezidlule

Answered by UKLarry 3 izinyanga ezidlule

customize new tab

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only option… (funda kabanzi)

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only options for a new tab are either Firefox homepage or blank page. I am trying to find a way to have my preferred homepage open when I open a new tab.

Asked by Stabdys 3 izinyanga ezidlule

Last reply by Agent virtuel 3 izinyanga ezidlule