Yonke imikhiqizo Community Forum

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

• Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
• Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
• Disabled Extensions (Did Not Resolve)
• Disabled Privacy Settings (Did Not Resolve)
• Cleared Cookies, History, Cache (Did Not Resolve)
• Cleared Forms (Did Not Resolve)
• Tried Private Window (Did Not Resolve)
• Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

I admit, I don't read about updates so I don't know when Firefox did all these "enhancements"...but I'd love to know how to turn my mouse wheel BACK into a "scroll through the page" only function. I hate it auto opening links, I hate it scrolling through tabs. I suspect it of doing other "helpful" functions...and I can't even find the right words to do a search for this. The only applicable setting I found is "autoscroll"...which is turned off in my preferences...and which the browser STILL does.

All I want is for my wheel to scroll through the page...under my control. No auto-stuff. There's no setting for this in my mouse controls, as far as I've been able to determine, and it didn't used to do this. It must be in a Firefox update. Is this even possible any longer? Or am I, after decades with Firefox, going to have to change browsers? At this point, I've had far too many important operations disrupted and even fouled by this "helpful" change.

Pleeeease help?

I'm trying to stop Firefox from restoring tabs after I restart my OS. So far, I've done the following:

• Disabled `Startup > Open Previous Windows and Tabs`
• Disabled all extensions
• Confirmed I do not have a `user.js` file
• Set `browser.sessionstore.resume_from_crash` to `false`
• Set `browser.sessionstore.restore_on_demand` to `false`
• Set `browser.sessionstore.resuming_after_os_restart` to `false` (It was already set this way.)
• Set `browser.sessionstore.max_resumed_crashes` to `0`
• Set `privacy.clearOnShutdown.openWindows` to `true`
• Set `browser.sessionstore.max_tabs_undo` to `0`
• Set `browser.sessionstore.max_windows_undo` to `0`

(I've since reverted the last two and the extension changes after they didn't work.)

So far, Firefox will not restore tabs on application restart (manually closing and relaunching) or on crashing (after sending SIGTERM/SIGKILL), but it still restores tabs after restarting the OS (if I allow the OS to kill it during shutdown). I've seen a couple suggestions to disable history completely, but I do occasionally refer to my browsing history, so I'd prefer a less-drastic approach. Ideally, I just want Firefox to treat the first launch after a shutdown as a normal launch and not apply any special behavior. Any help would be much appreciated!

System: Fedora 42 (Workstation Edition) Running Firefox 144.0.2 on Gnome 48.6-1.fc42

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

I installed Firefox yesterday, and everything was fine for a day. Today, when I play a YouTube video, the entire page freezes - I can't pause it, select text, or do anything. The page starts responding after about 10 seconds from last interaction.

Compared to Chrome, I can play 20 YouTube videos at once and everything works fine.

The problem only occurs on YouTube. Sites like CDA and Jellyfin work fine.

Sys: Latest Windows 11 I5-10400F Intel Arc B580 RAM 32GB 2133 MT/s

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way to revert this?

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please help me fix this problem.

Google appears to be taking over control of my firefox page. When I open Firefox, Google search and other functions appear on screen and take over. Also, most of my saved bookmarks have disappeared .This probably happened when I got tech help to deal with problems accessing my MS and Google accounts. I have always used the Google search engine but it only when I clicked on the search bar. Now it seems to have taken over and I seem only to be ableto access sites using Google Can I restore lost bookmarks so I can go direct to internet sites?