Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Sidebar removal

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in th… (funda kabanzi)

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in the sidebar. It is blank white. How do I remove this thing?

Asked by waciwica 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

Firefox will not play any audio

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio … (funda kabanzi)

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio on other sites like netflix and tiktok, but the issue is the same there. it doesn't seem like firefox is registering that any audio is playing, as the little speaker icon does not show up when i hover over the tab. i thought it might have been an issue with my headset but the speakers won't play any sound either. i've tried running firefox in troubleshoot mode but that didn't do anything (i don't really know what to do in that mode, but hey, i figured i'd at least try) Also, i opened the same sites in microsoft edge, and they play the audio just fine. I'd rather not have to use edge for too long though, so any help is appreciated :)

Asked by mikkelisaac42 5 izinyanga ezidlule

Last reply by mikkelisaac42 5 izinyanga ezidlule

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several sites not redirecting from checkout to payment site

Hello When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the u… (funda kabanzi)

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

Asked by hoh3 6 izinyanga ezidlule

Last reply by hoh3 6 izinyanga ezidlule

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understa… (funda kabanzi)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally 5 izinyanga ezidlule

Last reply by T3cH 5 izinyanga ezidlule

Firefox 133 F11 + video full screen bug

Hi, I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, … (funda kabanzi)

Hi,

I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, the video is not in full screen... It's on the top left corner and the rest of the page is in violet. I tested on different site, loading a local video and the issue is the same. I can't reproduce the issue on my desktop computer on Windows. When the browser is not in full screen (F11) and I put the video in full screen mode, there is no issue... I attached a screenshot of the situation.

Have you ever encountered this kind of issue? How to resolve it?

Thanks

Asked by lyamine 5 izinyanga ezidlule

Last reply by lyamine 5 izinyanga ezidlule

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Did the letterboxing dimensions change with FF 133.0?

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before… (funda kabanzi)

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before I remember them as being about equal. The change was immediately apparent with my home page!

Any particular reason for this?

Asked by E.C. Marm 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Is it normal FF (developer edition) is consuming more than 2Gb of RAM (with only one tab opened)?

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me. Do you have an explanation or solutions to … (funda kabanzi)

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me.

Do you have an explanation or solutions to reduce this memory overconsumption?

Asked by Triggered Woody 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

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Slow loading Web pages

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more … (funda kabanzi)

Firefox beta usually works OK but random webpages either take ages to load or even hang indefinitely. Most of the responses I've seen on this subject simply ask for more info re websites, extensions etc but other browsers don't have these problems, so it looks like a core Firefox thing.

Asked by David 7 izinyanga ezidlule

Last reply by Paul 7 izinyanga ezidlule

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Google Drive says i am offline when i am not

Google Drive says i am offline when i am not. Can move around the site, and it works fine on chrome, but not on firefox. Can also acces sheets just fine, and acces some f… (funda kabanzi)

Google Drive says i am offline when i am not. Can move around the site, and it works fine on chrome, but not on firefox. Can also acces sheets just fine, and acces some files through there

tried contacting google, but since it was a firefox specific problem they could not help

Asked by erik107 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Google drive not working on new update (133.0)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This… (funda kabanzi)

After yesterday's update, I'm not able to access files in Google Drive using Firefox on Windows. They're greyed out, and when I try to open one, a pop up informs me "This file can't be opened because you're offline." I'm certainly online, and it works on Chrome (ugh). Anyone else experiencing this?

Asked by andybraddock 6 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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costco logon broke with update to Firefox 133.0

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software. Entering valid account and passwor… (funda kabanzi)

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Asked by coisa_dois 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

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Stutter on Videos on Firefox 133.0 (aarch64)

YouTube only on Firefox has terrible stutter/frame pacing issues, most prevalent when watching 4k/60 content. "Stats for nerds" shows a healthy buffer and minimal dropped… (funda kabanzi)

YouTube only on Firefox has terrible stutter/frame pacing issues, most prevalent when watching 4k/60 content. "Stats for nerds" shows a healthy buffer and minimal dropped frames. This issue is not present when watching local videos or on Microsoft Edge. The issue can be alleviated by watching in 1080p60 but stutter/judder is still present. The issue is not resolved no matter what power or performance options I choose in my laptop's settings. Any help is super appreciated, as I really don't want to open Edge every time I need to use YouTube. Thanks!

Specs: Samsung Galaxybook4 Edge Snapdragon X Elite X1E-84-100 16GB RAM 60 / 120hz screen Firefox Hardware Acceleration on

Asked by Ergonomic Pizza 6 izinyanga ezidlule

Last reply by TyDraniu 6 izinyanga ezidlule

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Recieving 403 errors in firefox but nowhere else

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway I am usi… (funda kabanzi)

I often receive a 403 error when using Firefox Every time, before this happens, I get the unsafe website warning and then the 403 error when I continue anyway


I am using the latest version at the time of writing These errors only occur on my desktop PC I have tried to replicate this issue on both my phone (Android) and another laptop(Windows 11) but all the websites work normally on there.

I have tried the following, none of which have any effect:

  • Clearing cookies
  • using Troubleshoot mode
  • Restarting
  • Changing Useragent
  • Using "Forget about this site"

The following do fix the issue

  • Using a VPN
  • Using Google Chrome
  • Running Firefox in another profile

Going through the privacy and security tab and reseting all the settings sometimes works but only temporarily

The following are a few websites where the issue occurs

  1. https://kdice.com/
  2. https://latinitium.com/
  3. https://theysaidso.com/
  4. https://opensource.org/
  5. httpe://obsidian.rocks/

Asked by Thomas Harris 6 izinyanga ezidlule

Last reply by PavelkoT 6 izinyanga ezidlule

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Firefox 133.0 (Build #2016056951), hg-24fce2fbde95+ GV: 133.0-20241118181856 AS: 133.0

I have updated the Firefox to 133.0 (Build #2016056951), hg-24fce2fbde95+GV: 133.0-20241118181856n AS: 133.0. When I open new tab, and open any website, the default is se… (funda kabanzi)

I have updated the Firefox to 133.0 (Build #2016056951), hg-24fce2fbde95+GV: 133.0-20241118181856n AS: 133.0. When I open new tab, and open any website, the default is set to "Desktop Mode", how do I reset it to normal default mode?

Asked by Yusof Rahman Leadif Daud 7 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

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The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (funda kabanzi)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

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Signing in to some websites

On some websites, namely GMX, the UK Guardian newspaper, Etsy and PatientAccess (there may be others), I cannot sign in using my login details. If I switch to Edge, using… (funda kabanzi)

On some websites, namely GMX, the UK Guardian newspaper, Etsy and PatientAccess (there may be others), I cannot sign in using my login details. If I switch to Edge, using the same details, with the same laptop, my login works immediately. This also happens with a second laptop. I have tried clearing cache and cookies, but to no avail. Is there any setting I can change to allow me to sign in or do you have to fix your browser.

The version of Firefox is 133.0. Since installation, I have not changed any Firefox settings.

Best regards

Richard Brown

Asked by richardbrown1951 6 izinyanga ezidlule

Last reply by iub fun 6 izinyanga ezidlule

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FF starts up with blank page when using Secure DNS

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the addre… (funda kabanzi)

I am using VPN and have excluded FF using split tunnel, so I enabled Secure DNS in FF with Cloudflare. When I first launch FF, I get a blank page and nothing in the address bar. After that, I can open all webpages just fine. It's only that first page right when launching FF that doesn't work properly.

Asked by tzr916 6 izinyanga ezidlule

Answered by tzr916 6 izinyanga ezidlule

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Firefox not loading LastPass vault

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens. This page is being loaded correctly… (funda kabanzi)

When I try to open my LastPass vault: https://lastpass.com/vault/ The "LastPass •••|" logo is displayed, but nothing further happens.

This page is being loaded correctly by Safari and by Google Chrome.

Asked by matfeynisya 6 izinyanga ezidlule

Last reply by markwarner22 6 izinyanga ezidlule