Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

YouTube soft-crashes when going full screen sideways

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces ba… (funda kabanzi)

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Asked by mariojothy 3 izinyanga ezidlule

Last reply by jorge.olmos.fores 6 ezinsukwini ezidlule

  • Kusonjululiwe

com.android.phone Crashing

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Sa… (funda kabanzi)

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Samsung Galaxy Note9.

Asked by Ved 1 inyanga edlule

Answered by Paul 1 inyanga edlule

Magnet link

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome… (funda kabanzi)

Hi, Suddenly Firefox Android can no longer open the magnet links. I can download and open the torrent with the torrent agent and I can also use the magnet links on Chrome Android, but on Firefox Android it doesn't work. I don't get any error message, it just doesn't work. I also tried Firefox Nightly, but that didn't work either. Anyone has an idea how can I solve this problem? Thanks in advance!

Asked by ironspeed100 1 inyanga edlule

Last reply by JohnyB 1 usuku oludlule

Firefox cannot open any websites on mobile data, but other browsers can

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every oth… (funda kabanzi)

This is driving me insane. On mobile data (3,4,5g) Firefox will not open any websites, it just sits with a white page until eventually I get "connection reset". Every other browser on the device works fine though, and Firefox can access sites when on WiFi.

I have uninstalled and reinstalled the main app *and* installed focus,beta and nightly versions,all have the same problems. Permissions on mobile data are allowed.

I cannot even get a sensible log or network trace out of the browser as there are no Dev tools.

It sometimes feels like Mozilla are trying their absolute hardest to lose users, I even had had the old "browser uses 12gb of memory for two tabs" problem on desktop the other week.

Asked by Danington 1 inyanga edlule

Last reply by Paul 3 emasontweni adlule

Firefox crashes Android system and System UI processes after every image download

Firefox crashes Android system and System UI processes after every image download. It happens after every image download finishes. Firefox version in screenshots. … (funda kabanzi)

Firefox crashes Android system and System UI processes after every image download.

It happens after every image download finishes.

Firefox version in screenshots.

Asked by ssssaaaa 1 isonto elidlule

Last reply by Paul 5 ezinsukwini ezidlule

Ebay missing buttons

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the … (funda kabanzi)

I regularly use Ebay to report scams, but last few weeks, the report and share buttons have disappeared, but still there on the Facebook browser! I've tried deleting the cookie, but hasn't made any difference! The first picture is from the Facebook browser, but the 2nd is via the Firefox browser!

Asked by Captainred 5 izinyanga ezidlule

Last reply by mattdbrat1978 4 ezinsukwini ezidlule

Closed tabs to not stay closed

Closed tabs do not stay closed. If I close one or more tabs then close the app, closed tabs will be opened again when I open the app. Even clearing them from history does… (funda kabanzi)

Closed tabs do not stay closed. If I close one or more tabs then close the app, closed tabs will be opened again when I open the app. Even clearing them from history doesn't stop Firefox from reopening closed tabs. This has been an issue since the update on late April - early May 2023. If I navigate to a new site then close the tab, the old site will be reopened on start up.

Asked by powasaurus.rex 4 izinyanga ezidlule

Last reply by powasaurus.rex 4 izinyanga ezidlule

I can't stay logged in on Google, Youtube and other sites. They keep logging out whenever I restart the app or remove the tabs.

I login on youtube, it stays logged in while I'm using it but I have to keep logging in again and again after I turn off the app or remove the tabs. Please help.

Asked by hssdjmy 4 izinyanga ezidlule

Last reply by Erik Lelek 4 izinyanga ezidlule

landscape full screen mode bug still present

I just updated to 113.2.0. When viewing a YouTube video then going to full screen landscape mode it still intermittently minimises Firefox, and when I go back to you tub… (funda kabanzi)

I just updated to 113.2.0. When viewing a YouTube video then going to full screen landscape mode it still intermittently minimises Firefox, and when I go back to you tube the formatting is all confused I have to close Firefox and reopen. On a Google Pixel 7 Pro phone.

Asked by dw 4 izinyanga ezidlule

Last reply by brianr4548 1 inyanga edlule

  • Kusonjululiwe

Auto fill for login details not working properly

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details. Issue 1. When you visit a website sign in page the "… (funda kabanzi)

Hi. So for quite a few months I've been experiencing two issues relating to the Firefox auto fill for login details.

Issue 1. When you visit a website sign in page the "Suggested logins" box pops up at the bottom (all normal). But then when you login the box won't go away. I can navigate to somewhere new in same tab or switch to another tab already open and the box won't disappear. To get rid of it I need to open a new tab and go to a new webpage, then I can go back to my already open tab.

Issue 2. The "Suggested logins" auto fill for sign in fields on a webpage won't work. This issue started around the same time as the first and is not on every website but a few including Google Account sign in which I use a lot. I will navigate to a sign in page, the Suggested logins box pops up, I select the login I want, but then it won't fill it in.

I've tried reinstalling the Firefox app, but it didn't work. I've kept using the app despite dealing with this everyday. They may be small bugs but they do get tedious after months of it daily. I was hoping an app update would fix the problem but no update has. So I thought I would share, see if its just me.

Asked by Deltazero 3 izinyanga ezidlule

Answered by Paul 3 izinyanga ezidlule

mobile Firefox (Firefox for Android) deleted all tabs (more than 30) without any warning

I was browsing through Firefox and as usual I had more than 30 tabs open. I have set them to never close and move old tabs to inactive ones. I was watching a video in a … (funda kabanzi)

I was browsing through Firefox and as usual I had more than 30 tabs open. I have set them to never close and move old tabs to inactive ones. I was watching a video in a tab and closed Firefox then open another app in cellphone and then after some hours I reopen Firefox and there was only 1 tab (wordreference.com) What happened to the other 30 tabs? They're nowhere. I looked for support and there are many threads and videos for the desktop version but almos inexistent for Firefox Android version. There must be an explanation for this issue and perhaps a solution or workaround. Thank you.

Asked by albmtnez77 3 izinyanga ezidlule

Last reply by Paul 3 izinyanga ezidlule

Android Firefox crashes whenever video plays

Hello! Firefox for Android consistently closes whenever I try to play a video in full screen mode. The steps to replicate this bug are as follows: I go to a website tha… (funda kabanzi)

Hello!

Firefox for Android consistently closes whenever I try to play a video in full screen mode.

The steps to replicate this bug are as follows: I go to a website that has a video (like YouTube), I start playing a video, and then I click on the full screen button. Firefox then closes out to the main menu of the home. When I try to reenter the app, the Firefox app becomes a black screen with a horribly offset tiny corner showing a portion of the webpage.


I cannot find any crash reports in the "about Firefox" subsection of the settings

I am using The latest version of Android 13 And my version of Firefox is 114.2.0 (Build #2015957435). I have tried clearing the app cache, and reinstalling the app. Neither fixes it.

Please let me know if I can provide anything further!

Does anyone have any recommended fixes?

Asked by Aclaussen 2 izinyanga ezidlule

Last reply by Paul 1 isonto elidlule

  • Kusonjululiwe

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (funda kabanzi)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 2 izinyanga ezidlule

Answered by popo 2 izinyanga ezidlule

Gmail account recover

I have forgotten my Gmail account password Gmail account has been deleted from my mobile. There was no recovery email and phone number in my gmail account. Now I want to … (funda kabanzi)

I have forgotten my Gmail account password Gmail account has been deleted from my mobile. There was no recovery email and phone number in my gmail account. Now I want to recover my [edited] @gmail.com gmail account. Please help me

Asked by Amitup.tutu11 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule