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Firefox crash with message "Gah. Your tab just crashed"

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser. We attempted to update and install vers… (funda kabanzi)

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser.

We attempted to update and install version 138.0.1 only resulting with the same error. We also found and attempted the following all resulting with the same error: - change the about:config page for settings to false for both browser.tabs.remote.autostart and browser.tabs.remote.autostart.2

- clear browser cache.

- enable Temporary Mode in the Help menu. This appears to fix the problem but only for the current browser session. When a new Firefox window is opened, the error reappears.

What is needed to resolve this error or is there a way to permanently enable Temporary Mode or some similar setting? Thanks for all your help with this.

Asked by marcelo.alejandro 1 inyanga edlule

Last reply by Mike Kaply 1 inyanga edlule

Firefox Update | When Writing E-mails The Lines Keep Dropping Automatically

Hello, Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals. The e-mail host we ar… (funda kabanzi)

Hello,

Since the latest update of Firefox (version 135.0.1) when writing an e-mail the lines keep dropping down automatically at random intervals.

The e-mail host we are using is Polaris Mail, which is through our website provider.

To make sure it wasn't an issue with polaris mail, i have logged into our emails through microsoft edge and they have worked perfectly fine.

I have attached a picture for reference.

Kind regards

Ashley Small

Asked by sales466 3 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 3 izinyanga ezidlule

Can't remove Purview Firefox browser extension with intune

Hello, New subscriber here. I have been given the task to test the install and uninstall of the Purview Firefox browser extension using Intune. I created 2 groups in E… (funda kabanzi)

Hello,

New subscriber here. I have been given the task to test the install and uninstall of the Purview Firefox browser extension using Intune. I created 2 groups in EntraID, one for each (install and uninstall).

I have no issues with the installation. Initially, I left the test device in the install group and then added it to the uninstall group to remove it. (this usually works with other apps, it worked this way with the Purview Chrome browsing extension as well other apps) but when I do this, nothing happens.

Next, I removed the device from the install group and added it to the uninstall group only. Once the configuration profile applies to the test device, it allows the user to remove it manually (before it did not) but the extension remains installed.

I have created a policy using the administrative template extension uninstall option as well as with the OMA-URI settings but the same happens. When i check the device configuration for the device in Intune, it says it succeeded but that is not the case. The OMA-URI setting I was not too sure about, but gave it a shot. I used the UUID value for the Purview Firefox extension

I am attaching some pictures and hope someone can tell me what I am doing wrong. I can add additional information, if needed. I have opened a ticket with Microsoft last week but have not called me yet. I ran into this forum today.

Thanks in advance

Asked by raul.aramburu 4 izinyanga ezidlule

Last reply by Mike Kaply 4 izinyanga ezidlule

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (funda kabanzi)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 5 izinyanga ezidlule

Last reply by Sondra Kinsey 4 izinyanga ezidlule

Your browser is being managed by your organisation.

Why is my browser stating that it is managed by my organisation. I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this … (funda kabanzi)

Why is my browser stating that it is managed by my organisation.

I have never used it fr work and it is my personal laptop. Please kindly provide steps to remove this

Asked by groove2 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Firefox will NOT connect to ANY website citing Secure Connection Failed

NOTE - I am using Firefox on my PC which is working fine. Issue is with my laptop Firefox. Firefox was working fine, on my laptop and PC, until about 3 days ago. Starte… (funda kabanzi)

NOTE - I am using Firefox on my PC which is working fine. Issue is with my laptop Firefox.

Firefox was working fine, on my laptop and PC, until about 3 days ago. Started getting Tried to download various versions of Firefox. I am using Firefox on my PC with the same exact settings, network, Win 11 and Antivirus as my laptop. Firefox, version 128.6.0esr (64-bit) works fine on my PC, but does NOT on my laptop. I uninstalled FF and reinstalled it, changes Firewall to Windows on the laptop from my AV, NOTHING. Driving me crazy. HELP please.

Message below (on ANY and ALL websites) and screenshots attached.

Secure Connection Failed An error occurred during a connection to amazon.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Asked by xhtzman 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (funda kabanzi)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 5 izinyanga ezidlule

Last reply by aodgizmo 4 izinyanga ezidlule

An error occurred during a connection to www.google.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not i… (funda kabanzi)

PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

This error occurs constantly on Firefox. I've had to go to Chrome to connect. I want to use Firefox, but not if it keeps doing this.

Asked by elifair 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

How To Display Actual Mozilla Pages Display In Dark Mode

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David … (funda kabanzi)

Is there anyway to force actual mozilla pages to be displayed in a dark mode instead of the blinding white background that hurts my eyes to view ? Thanks, David

Asked by David 4 izinyanga ezidlule

Last reply by xoferif 1 inyanga edlule

turn off tiny shopping cart over Firefox icon on the task bar

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started … (funda kabanzi)

Hello: Thanks for creating Firefox. This is my first question after more than a decade using it. I couldn't find proper information about this. This week Firefox started to show a tiny shopping cart icon over the task bar icon of Firefox (image attached). I don´t know what it's and I can't find the functionality that make that appear. So, How do I disable it? I use Firefox everywhere, and I don't like it, specially in my job's laptop as my boss can occasionally see it and it's obviously not work-related in my case. I use chatgpt to get answers and it points to a "Shopping Assistant" feature, but I don't find it. Is it related? The term is so common that I couldn't narrow down to my specific question (what is it and how to disable it)

I use windows 11 and 138.0.4 (64-bit)

Thanks in advance for help

Asked by Carlos F. 1 inyanga edlule

Last reply by Ed 2 emasontweni adlule

Website logo not displayed

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefo… (funda kabanzi)

The logo in the top left-hand corner of my website's landing page does not display using Firefox but is displayed properly using every other desktop browser. Using Firefox, just my name is displayed in place of the logo. Chrome for Android has the same problem but Firefox for Android displays OK. On my iPad both Chrome and Firefox display properly. What are the reasons for this? Is there some upper limit for the dimensions of the logo (mine is oblong in shape)? Do I have some settings that don't suit certain browsers? My site was built using Wordpress/Elementor/OceanWP. Many thanks in advance for an answer!

Asked by tony.melville 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Messages about machine used

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is runn… (funda kabanzi)

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

Asked by Ottovonbismark 3 izinyanga ezidlule

Last reply by James (On Leave) 3 izinyanga ezidlule

I cannot figure out "Add Blockers"

I have an "Ad Blocker" problem for years. I read the instructions "Adblck Plus Instructions" I cannot find "Beneath “Block ads on”, click the large blue toggle next to… (funda kabanzi)

I have an "Ad Blocker" problem for years. I read the instructions "Adblck Plus Instructions" I cannot find "Beneath “Block ads on”, click the large blue toggle next to “This website”, no matter what I do. What am I doing wrong?

Asked by sluggo1 2 izinyanga ezidlule

Last reply by markwarner22 2 izinyanga ezidlule

pages not displaying any more

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank I … (funda kabanzi)

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

Asked by k4ajaco 4 izinyanga ezidlule

Last reply by tmcnamee 3 izinyanga ezidlule

I cannot access the internet with my VPN activated

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access t… (funda kabanzi)

I have Express VPN and use Firefox as my default browser. This morning I cancelled the autorenewal of Macafe and uninstalled it from my HP Laptop. Now I cannot access the internet if the VPN is activated - using Firefox or Edge. Thank you

Asked by caswell.gary 4 izinyanga ezidlule

Last reply by markwarner22 4 izinyanga ezidlule

Constant crashing

I keep constantly crashing, multiple times. Here are my latest crash IDs: bp-0095be94-4487-4e51-b895-8bfe30250106 bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106 bp-46a54455-3… (funda kabanzi)

I keep constantly crashing, multiple times. Here are my latest crash IDs:

bp-0095be94-4487-4e51-b895-8bfe30250106

bp-cc9fbd3f-9c73-4a9b-9e67-a503b0250106

bp-46a54455-3bd3-4eb1-8cdf-887300250106

bp-9d721d1d-f4e3-4e7b-9160-ec47e0250106

bp-f307e36d-2c7b-4fad-9166-47cef0250106

bp-3e823f9a-bcb3-458f-b149-94a110250106

Asked by sir.beret 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (funda kabanzi)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Asked by redeyesuk 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule