Kukhonjiswa imibuzo ethegiwe:

I have problems with my Orcon emails and they say it is Thunderbird.

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a mes… (funda kabanzi)

On Saturday morning 27 June 2026 I tried to login my Orcon email account via Thunderbird (which I have been using for a long time). But my login didn't work, I got a message saying "login to POP3.orcon.net.nz with username habitation failed." On 30th June 2026 I reported the problem to Orcon.

Orcon gave me the following settings for Thunderbird. I have done that and even made a new account: Incoming Server Type: IMAP Mail Server: imap.orcon.net.nz Port: 143 SSL: Off Authentication: On (username and password required)

Outgoing SMTP Server: Mail Server: smtp.orcon.net.nz Port: 25 SSL: Off Authentication: Off

Since then I have spent many hours and going around in circles with Orcon's Technical Support to resolve this, but no luck. They blame Thunderbird. I used Thunderbird Troubleshoot Mode. The message that comes up reads: login to server mail orcon.net.nz with username habitation failed. Please can you check that your server settings above are correct? And if there is a bug? Irma

Solved 84 464

Restore FireFox

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunder… (funda kabanzi)

I was forced to erase my PC because it was infected with malware. I saved my Tbird profile to my HDD before erasing. I pasted the saved profile to %Appdata% >Thunderbird, copying 1,777 items. When I brought up Tbird, I got the Account Setup window, so I don't think the profile was actually there. What did I do wrong?

Solved Okugcinwe kunqolobane 35 402

HELP I have asked for help with this problem and no one seems to know

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder t… (funda kabanzi)

I made a folder and called it April. One day the folder just disappeared. No one seems to help me recover the folder and i need it. Once I moved emails into that folder they are no longer available in my inbox. SO if you know how to recover my folder help, or if you know how to recover emails that were sent to a folder, that would work also. I use Windows 11 and I have the most recent release of Thunderbird. I use Charter.net as my isp which is pop. Thanks,Charles

Solved Okugcinwe kunqolobane 35 320

Problem after closing Yahoo email account

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over th… (funda kabanzi)

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over the top of Thunderbird

Solved 30 20

How can I stop a "request for signature" box taking over my screen at each new website?

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone… (funda kabanzi)

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

Solved Okugcinwe kunqolobane 30 351

SMTP configuration

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both th… (funda kabanzi)

I have been using Thunderbird with two POP3 Hotmail accounts for some time and I am trying to set up a third account with exactly the same configuration. However, both the automatic and the manual configurations failed. The new account receives mail, but the outgoing smtp server config seems to have a problem. Sending messages times out or keeps prompting for a new password.

The Hotmail account has POP3 and IMAP enabled. Thunderbird is set to receive all cookies. I cleared history and cache after every attempt and also temporarily disabled the firewall.

Any suggestions about what the problem could be?

Solved Okugcinwe kunqolobane 29 383

Why are you censoring websites?

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, … (funda kabanzi)

This morning I was able to access the website of: https://www.alexander-wallasch.de/ Now, ONE HOUR later I no longer can. You are doing this not for the first time, it happens regularly with websites that do not conform to what you would consider Mainstream! THis is not the sites fault. YOU ARE CENSORING ON PURPOSE: IF YOU WOULD NOT; YOU COULD SIMPLY ADD A BUTTON for every site THAT ALLOWS USERS TO OVERRIDE YOUR OPINIONS: WHY IS THAT NOT HAPPENBING? Why can the user not override your decision? Has anyone ever asked you for "help" like that?

Solved 27 110

How do we make left column show everything below last Account name?

Preamble: There are 34 email Accounts listed in left column. (Image 1) When in "Mail" column I can see down to only the Account Name (address). There is only the Accou… (funda kabanzi)

Preamble:

  1. There are 34 email Accounts listed in left column.
  2. (Image 1) When in "Mail" column I can see down to only the Account Name (address). There is only the Account Name and Inbox.. nothing else below that can be seen - no Drafts, Sent, Archives, Spam, or Deleted. Anything below is missing too.
  3. When choosing "Account Setting", everything for last account shows up, plus Outgoing, Add-ons (Image 2). Too, we can see the Offline/Online Icon.

QUESTION: How may I fix it so that the last account shows all sub-sections of the account - i.e., Server Settings, Copies & Folders etcetera right on down to Online/Offline or at best, down to "Return Receipts" for the last account?

Thanks for volunteering, ~r

Solved Okugcinwe kunqolobane 25 472

can no longer add, edit, tag, or remove bookmarks - when I click on the icon, no dropdown appears

I can't figure out which topic to use for this but I can't submit it without one. When I click on the star icon in the address bar the star icon is filled in, and existin… (funda kabanzi)

I can't figure out which topic to use for this but I can't submit it without one.

When I click on the star icon in the address bar the star icon is filled in, and existing bookmarks do show with the filled-in star icon and they work. But I no longer get a dropdown where I can assign a folder, edit, tag, or delete an existing bookmark, and the pages I've tried to bookmark don't show up in Recently Bookmarked so they haven't been added. I don't know if it has something to do with the toolbar?

Nothing I can find online helps. The places.sqlite file in my profile is not read-only, and I refreshed Firefox (stupidly, before I took a screenshot of the pinned shortcuts on my New Tabs page) and that made no difference. The only extension I use is UBlock Origin. Changing profiles did not help. This is on my personal laptop and no organization controls my settings.

I stay up to date on Windows 11 and Firefox updates. I do use a VPN but it never interfered with bookmarking functionality before. (I see Firefox offers a free one now but I've got a couple of years left on my paid subscription).

I asked the community but got no replies. (I did "reply" to add more information which no longer applies, and I can't seem to delete the "reply".)

Thanks in advance for any help!

Solved 24 1 271

After upgrading Thunderbird my e-mail archive is gone, could you help me restore it?

Hello people, I've just upgraded my Thinderbird because my inbox didn't load on opening the programme. I guess I have made a huge mistake somewhere in the process, becau… (funda kabanzi)

Hello people, I've just upgraded my Thinderbird because my inbox didn't load on opening the programme. I guess I have made a huge mistake somewhere in the process, because my whole archive has disappeared. I very much hope it still exists somewhere and that I will be able to restore it with your help. Thanking you in advance, Nele Ysebaert, Amsterdam

Solved 24

Cannot connect Thunderbird to Spectrum

Aloha. I'm helping a friend with setting up a new Windows 11 PC, and cannot get Thunderbird to connect to Spectrum's servers. I spent an hour on the phone with Spectrum s… (funda kabanzi)

Aloha. I'm helping a friend with setting up a new Windows 11 PC, and cannot get Thunderbird to connect to Spectrum's servers. I spent an hour on the phone with Spectrum support and they just gave up and said it must be an issue with Thunderbird. Here are the details:

- Brand new Dell 24 All-in-One EC24250 - Windows 11 25H2 plus all additional fixes. - All Dell drivers updated. - Thunderbird V155.0 64-bit

If I click on 'Get Messages' after a while I get: "Connection to server mail.twc.com timed out". I've gone into the config editor and changed mailnews.tcptimeout from 100 to 500 and still get the error.

In the Account Settings | Server Settings | Test server connection I get: An error occurred connecting to mail.twc.com:993.

I've tried this with both setting up a brand new account in Thunderbird, and also via copying the 'Thunderbird' folder from %appdata%\roaming from her old machine.

Email configuration (from Spectrum).

IMAP Settings Server name: mail.twc.com Port: 993 user name: abcd@hawaii.rr.com Connection Security: SSL/TLS Authentication method: Normal password

SMTP settings Server Name: mail.twc.com Port 587 Connection Security: STARTTLS Authentication method: Normal password

Can anyone help me troubleshoot this scenario?

Mahalo, Harry Z

Solved 24 40

I don't want the junk filter. How to stop it..

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have d… (funda kabanzi)

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have done shift J. The filter does NOT learn. A week aog, I saw that I could uncheck enable and that was supposed to stop the filter. That also did NOT work.

Today, an email I forwarded to myself from another platform went in junk. I never wanted any junk filter. It has been nothing but trouble and now I can't even disable it.

Solved Okugcinwe kunqolobane 24 371

Is there any way to restore emails deleted from trash

All emails in my trash folder disappeared. I do not know if this is due to something I did, or some other reason. Is there any way to restore the deleted emails? … (funda kabanzi)

All emails in my trash folder disappeared. I do not know if this is due to something I did, or some other reason. Is there any way to restore the deleted emails?

Solved 23 151

Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for t… (funda kabanzi)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Solved Okugcinwe kunqolobane 23 647

Profiles not showing correctly and cannot edit

Hi, I'm running FF 149.0 (64-bit) on Windows 11. I've used profiles for a while now and on several occassions I've "lost profiles". Currently I have three profiles which… (funda kabanzi)

Hi, I'm running FF 149.0 (64-bit) on Windows 11. I've used profiles for a while now and on several occassions I've "lost profiles". Currently I have three profiles which I set up and edited the icon and colour associated with each. When I launch FF I see the Profile Manager and can select any of the three and I can create a new profile which shows here. However, once in any one of the FF profiles I don't see the others - by which I mean that when I go via the hamburger lines top right and click on the current profile, the 'other profiles' section is blank. I also cannot edit the profile from using the edit pencil top right (after clicking the hamburger lines and clicking on the current profile), it takes me to about:editprofile but the page is completely blank. Confusingly, if I go to about:profiles I see two profiles, neither of which shows up in the Profile Manager! I'm going round in circles trying to understand where to edit my exisitng profiles and make sense of the five profiles that don't all show up in the same place!

Solved Okugcinwe kunqolobane 20 345

How do I troubleshoot TBird asking for a password that disappears when I go into troubleshooting mode?

I need help. How do I troubleshoot TBird asking for a password that disappears when I go into troubleshooting mode? In other words, I can enter anything in for the passwo… (funda kabanzi)

I need help. How do I troubleshoot TBird asking for a password that disappears when I go into troubleshooting mode? In other words, I can enter anything in for the password, or dismiss/close the pop up box, and nothing is effected by it. I still get all me email for all accounts. The only thing at the top of the box is a user name (pmruzicka). At this point, I have deleted the accounts that used that user name, including all info for the outgoing servers (even tho this password request pops up at TBird start). I have Disabled ALL extensions one at a time and the pop up still happens. I have set TBird to default them,e - pop up still there. I have unchecked the hardware acceleration box - pop up still there. I have no clue what else I could do at this point. I do NOT have a Primary password set. Can someone please help me figure this out? Getting tired of having to click off that pw box every time I start TBird. Thanks. Also, this has been happening through the last few updates of TBird.

Solved 20 30

STOP removing useful functions-screenshot, center search bar and recent visits along the lower edge

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my rece… (funda kabanzi)

Why the h377 did firefox change the screen shot tool by removing it from the address bar AND delete the center search bar, along with changing the location of all my recent web visit from the along the bottom of the screen? This is annoying and unhelpful to pc users, I need these functions back like they were in order to us your site on my pc. I donot and will never use firefox on my phone. If these functions are gone, then I will have leave as well. Either that or remove the update from my pc and cease ALL further updates.

Locked 19 50