Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

YouTube videos refuse to play now

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in t… (funda kabanzi)

So I have never had a problem with YouTube up until yesterday, anytime I try to watch a video and click play or anywhere on the video it just has a circle that spins in the middle around a youtube button, or sometimes just a black screen.

I have tried clearing Cookies & Cache, tried in safe mode, tried with a new profile, disabled hardware acceleration, I even uninstalled and re-installed Firefox.

Still for some reason I am unable to watch videos and only on Firefox, it works fine in Chrome and Edge browsers.

I am at a loss on how to fix this, and I really don't want to have to use two browsers for watching videos and navigating the internet.

Any Ideas?

Also my Internet is not the problem, I have Gigabit Fiber.

Asked by omglulzfunny 1 unyaka odlule

Answered by omglulzfunny 1 unyaka odlule

  • Kusonjululiwe

I can't locate the option to bookmark multiple tabs just the current tab

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expe… (funda kabanzi)

I'm using a new PC with Windows 11 and find that I, inadvertently close Firefox with 16-20 open tabs. Most of the time when I reopen FF, the tabs are still there, as expected. Sometimes, the browser opens with just a new home page and the pinned and other tabs have closed. I can sometimes see the 16ish tabs in history and reopen them. More recently, I find that they are not in history as a number of tabs so I have to set them up again. This rarely happened on my old PC and if it did I would have bookmarked a group of open tabs that I used regularly.

The failsafe FF General setting is as follows: Startup, Open previous windows and tabs.

I don't know how I can stop losing my open Tabs but if I was able to bookmark all the open tabs to be used in case of a problem I would feel more secure.

How do I bookmark ALL or several my open tabs?

Asked by PhilG 5 izinyanga ezidlule

Answered by PhilG 5 izinyanga ezidlule

  • Kusonjululiwe
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ALL extensions appear to be corrupt.

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted beca… (funda kabanzi)

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

Asked by Jupiter 1 unyaka odlule

Answered by Jupiter 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Text glitching only in Firefox

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents i… (funda kabanzi)

I've been having a weird issue with my text glitching only in my Firefox browser. Initially I thought it might be my monitor but then I realized the issue only presents itself in my Firefox browser. Literally no other program is affected.

I've done a reset, I've uninstalled and done a clean install, I've deleted all Firefox files and re-downloaded the browser. The issue immediately pops up again.

Asked by janna.g.landry 11 izinyanga ezidlule

Answered by janna.g.landry 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

CSS theme keeps resetting on Firefox 117

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a … (funda kabanzi)

There was no such problem before, after the 117 update, the CSS theme I use is constantly reset and the browser returns to its default theme. The screen goes black for a moment and then the theme resets or the browser crashes. Is there anyone who has experienced the same problem? Any possible solutions?

Using this theme: https://github.com/Neikon/Fox11

I'll add 2 pictures of what my browser looks like when normal and crashed.

Asked by PabloBr 8 izinyanga ezidlule

Last reply by zeroknight 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Browser crashing since latest update

My Firefox browser automatically updated a few days ago. Since the update, the browser now crashes repeatedly during basic browsing, making Firefox essentially unusable.… (funda kabanzi)

My Firefox browser automatically updated a few days ago. Since the update, the browser now crashes repeatedly during basic browsing, making Firefox essentially unusable. For instance, retrieving Yahoo mail, reading articles, accessing login pages -- the page will enter some type of refresh/reload cycle and crash the browser.

I opened the browser in troubleshoot mode and the problem did not occur. Following the Mozilla instructions, I disabled extensions and reopened the browser normally, and the crashes continued. I have not taken any additional actions.

This problem began immediately after the latest browser update on 9/13.

Asked by pjgooch 8 izinyanga ezidlule

Last reply by zeroknight 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

All my extensions on the toolbar are grayed out except for Ublock

Good morning. My Firefox version is 117.0 and I am running Windows 11 Home. Currently except for Ublock all my other addon icons are grayed out on my toolbar. My webad… (funda kabanzi)

Good morning. My Firefox version is 117.0 and I am running Windows 11 Home. Currently except for Ublock all my other addon icons are grayed out on my toolbar. My webadvisor, Capital One, just gray. This is a new behavior and I'm not sure what happened. I am also curious why just Ublock is colored in. Thanks in advance for any help you can give.

Asked by Figureguy 8 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

is it possible to get help from technical specialists from mozilla?

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help m… (funda kabanzi)

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Asked by Aivory 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

112.02 problems

submitted on 04-23-23 - no answer?? I am having multiple problems on several sites 1)trying to sign into my Schwab account and keep getting: We're unable to authorize … (funda kabanzi)

submitted on 04-23-23 - no answer??

I am having multiple problems on several sites

1)trying to sign into my Schwab account and keep getting: We're unable to authorize your access. Try again later.

2)go to www CNBC com The market data field(s) do not display and I can not enter data in the search field

3)While scrolling FB it gets lost and 1 out 4 times I need to restart Firefox

4) NEW can't launch to web from in-bedded gmail links

Confused

JJ

ref: 2YO Lonovo I7, 4.0 ghz, 6gb mem current WIN 11, run CCleaner daily

Asked by JJ.the.FOG 1 unyaka odlule

Last reply by JJ.the.FOG 1 unyaka odlule

  • Okugcinwe kunqolobane

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (funda kabanzi)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 2 iminyaka edlule

Last reply by Denise 2 iminyaka edlule

  • Okugcinwe kunqolobane

New Addons blank on Firefox restart, return when disabled and enabled.

New addons on Firefox become blank on restarting the browser. They return when I manually disable and enable them once. How to fix this? Doesn't happen to older addons.… (funda kabanzi)

New addons on Firefox become blank on restarting the browser.

They return when I manually disable and enable them once.

How to fix this? Doesn't happen to older addons.

Asked by nanup.personal+firefox 7 izinyanga ezidlule

Last reply by nanup.personal+firefox 7 izinyanga ezidlule

  • Kusonjululiwe

Firefox UI freezes when clicking the addressbar.

I am using Firefox 125 in Windows 11. And this just happens recently. Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. … (funda kabanzi)

I am using Firefox 125 in Windows 11. And this just happens recently.

Sometimes, quite frequently, when I click the addressbar wanting to input or select a new address. The Firefox UI freezes (before the dropdown list of addresses is shown). The video/audio/other effects are still working, and from task manager, it does not cost more CPU/mem than usual. But it does not response to key press or mouse action. All I can do (that I know of) is killing the processes. The problem does not seem related to "current" webpage I am browsing. And I have not installed new addons for a few months.

Any idea what should I look into?

Asked by Magicloud 3 emasontweni adlule

Answered by Magicloud 2 emasontweni adlule

  • Okugcinwe kunqolobane

Send tabs to other devices

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the opt… (funda kabanzi)

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the option when I right click on a tab. What happened to this option? Did I somehow disable it? Can it be restored?

Asked by SandyLoams 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

  • Kusonjululiwe

Embedded videos

Embedded videos missing in Firefox but show up in Microsoft Edge. How to fix it? Example: https://scheerpost.com/2024/03/09/you-are-betraying-your-ancestors-a-message-to… (funda kabanzi)

Asked by manny52 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

  • Kusonjululiwe

No Thunderbird folder in Roaming. Thunderbird installed from MS Store

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no… (funda kabanzi)

New windows 11 computer. Set up Thunderbird with gmail account and I can send and receive emails. however, when I tried to find the profile folder, I noticed there is no Thunderbird folder in the Roaming folder. I can not find it anywhere.

Asked by Ri 5 izinyanga ezidlule

Answered by Matt 5 izinyanga ezidlule

Issues with Moving the "Find Bar"

I have read through all 3 of the following posts linked below on this issue, and cant make it out. I am trying to move the find bar to the top of firefox. Tried the real… (funda kabanzi)

I have read through all 3 of the following posts linked below on this issue, and cant make it out.

I am trying to move the find bar to the top of firefox. Tried the really long codes suggested, and the short ones. Yes, I enabled "true" in the config settings. Added the chrome folder and text file, I think in the right section. Restarted firefox lots of times upon each code I tried, still not working.

Any ideas? thanks!

https://support.mozilla.org/ig/questions/1372399

https://gripfastistech.com/index.php/blog/82-move-findbar-to-top-firefox-69.html

https://www.reddit.com/r/FirefoxCSS/comments/11odffm/psa_incoming_changes_to_default_element/

Asked by zach6 5 izinyanga ezidlule

Last reply by zach6 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Secure Connection Failure - No error code

I have 2 PCs both Windows 11 pro my desktop and my laptop both goign through the same router to the outside world both running the latest version of Firefox With my desk… (funda kabanzi)

I have 2 PCs both Windows 11 pro my desktop and my laptop both goign through the same router to the outside world both running the latest version of Firefox

With my desktop I have no issues accessing any website. On my laptop however, I can access the majority of websites but there are 2 websites (so far, one of them being www.mouser.co.uk) where I get a Secure Connection Failure - but no specific error message as such but I do get this..

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

If I clear cookies and cache I can then access the website once, before I get the same connection failure.

If my desktop can access the website, why can't my laptop? Any suggestions as to how can I establish what the root cause is?

Many thanks

Asked by Neil Peers 6 izinyanga ezidlule

Last reply by Neil Peers 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox freezes with "not responding" exactly two times each time I launch it

For the past month or so, every time I launch Firefox, it freezes exactly twice: After 5-10 seconds of just being open, it will freeze and stop responding to input. A… (funda kabanzi)

For the past month or so, every time I launch Firefox, it freezes exactly twice:

  1. After 5-10 seconds of just being open, it will freeze and stop responding to input. Any animations, videos, blinking text cursors, etc. in the current webpage continue to play as if nothing is wrong. After a second or two of being frozen, it will return to working correctly.
  2. I can use it for a few seconds and then it will do the same thing and then eventually turn white and say "(Not Responding)" in the title bar, but always immediately after a click or keyboard input happens. If I open a website and then continue working in other programs, it will not freeze until I refocus Firefox.

Once both freezes have happened, everything works as normal until I close all Firefox windows and then relaunch it later.

I provided the full troubleshooting information report below (apparently it's not public!), but in summary: Firefox version: 117.0 build 20230824132758 OS: Windows 11 version 22H2 build 22621.2215 GPU: Intel Arc A750, driver version 31.0.101.4644 (8/11/2023). I know it's is unusual, but I know someone with an Intel Arc A770, also running Windows 11, who does not have this problem with Firefox.

This does not happen on my laptop, which is also Windows 11, and Firefox Sync is working between them. I'm also using Firefox Sync with my Pixel 6 and iPhone X and neither of those has any issue.

I have already tried:

  • Rebooting my PC
  • Running Firefox in "Troubleshoot Mode":' no extensions enabled, same behavior
  • Running Edge: no freezing issue, but I don't want to use Edge for so many reasons
  • Reinstalling Firefox: I ran the Firefox uninstaller, deleted %AppData%\Mozilla\Firefox, and then reinstalled. It froze the same way immediately after launching the fresh install, before I signed in and synced all my data back.
  • Running sfc /scannow: No problems found, freezing still happening

Are there any further troubleshooting step I can try, debug output I can enable/collect, etc.? This is really annoying and I'm all out of ideas.

Asked by snowplow6536 8 izinyanga ezidlule

Last reply by snowplow6536 8 izinyanga ezidlule

Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (funda kabanzi)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Asked by darrenallen73 2 izinyanga ezidlule

Last reply by TechHorse 1 inyanga edlule