Kukhonjiswa imibuzo ethegiwe:

Amazon Prime browser no longer works right in Firefox. Does work in Microsoft Edge.

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, u… (funda kabanzi)

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

Open 10 218

Error on Firefox

Every time I try to log onto https://find-and-update.company-information.service.gov.uk/company I get the following message Secure Connection Failed An error occurred d… (funda kabanzi)

Every time I try to log onto https://find-and-update.company-information.service.gov.uk/company I get the following message Secure Connection Failed An error occurred during a connection to find-and-update.company-information.service.gov.uk. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem. I can log on from my mobile so I know the site is working

Open 10 159

how to disable my location or delete location history

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default … (funda kabanzi)

I have all the location settings I can find on my Firefox browser, google, and device turned off, but the new firefox weather widget still had my hometown as the default location, which is is not the same location as my IP address. And when I went to buy a book online through Thriftbooks with a guest account the address line autofilled with addresses in my hometown. I do not have any addresses saved to autofill. Where is this information being stored and how do I get rid of it?? Is there something in about:config I can shut off or disable?

Thank you for your time and assistance.

Open 10 205

No message found

Whenever I try to search my various emails for some text, at least 40% of the time it shows me the attached message. I'm on Version 149.0.1 but it's been happening ever s… (funda kabanzi)

Whenever I try to search my various emails for some text, at least 40% of the time it shows me the attached message. I'm on Version 149.0.1 but it's been happening ever since I installed Thunderbird (maybe 4 or 5 months ago?) My first move is to check that I haven't mis-spelled the word I'm looking for (which I usually haven't) and I definitely know that the word is valid for one or more emails. So why does this message keep appearing?

Previously I'd been running an old 32-bit version of Thunderbird (which I don't have installed any more) but I don't remember ever seeing this with the older version.

Open 9 50

the yellow marker star missing for new email in folder works in ver 128 but not in 148

after setting up a new install on another pc (ver148) and moving the profile folder over, the only issue i have so far is the little yellow star in the folder for new mai… (funda kabanzi)

after setting up a new install on another pc (ver148) and moving the profile folder over,

the only issue i have so far is the little yellow star in the folder for new mail having arrived in is not showing up. it will show the number of new msgs on the taskbar icon only.

can this be fixed?> can seem to see it in settings.

image attached of how it looks on the old pc

thanks

Open 9 79

can not copy and past in ebay descriptions . will work on edge

can not copy and past in ebay descriptions when trying to make a listing .Also can not type in the description box will work on edge trying to list but can not as i can … (funda kabanzi)

can not copy and past in ebay descriptions when trying to make a listing .Also can not type in the description box will work on edge trying to list but can not as i can put information in description box. Tried on edge works fine. turned off enhanced protection still same.

In during a search this problem has happen before after updates

Open 9 60

Mail filters for custom headers do not work on the Yahoo! IMAP account

Mail filters for custom headers like List-Unsubscribe, Authentication-Results or Received-SPF copying messages from IMAP accounts to Local Folders do not work on the Yaho… (funda kabanzi)

Mail filters for custom headers like List-Unsubscribe, Authentication-Results or Received-SPF copying messages from IMAP accounts to Local Folders do not work on the Yahoo! IMAP account. For example:

filter1.jpg: name="_Inbox2: List-Unsubscribe <https" enabled="yes" type="17" action="Copy to folder" actionValue="mailbox://nobody@Local%20Folders/Inbox/_Inbox2" action="Stop execution" condition="OR (\"list-unsubscribe\",contains,<https)" (should copy messages from IMAP folders to _Inbox 2 on Local Folders)

filter2.jpg: name="Spam: Authentication-Results dkim=unknown | Received-SPF fail | X-Antivirus-Status Infected" enabled="yes" type="17" action="Copy to folder" actionValue="mailbox://nobody@Local%20Folders/Junk" action="Stop execution" condition="OR (\"authentication-results\",contains,dkim=unknown) OR (\"authentication-results\",contains,dkim=perm_fail) OR (\"authentication-results\",contains,dkim=none) OR (\"received-spf\",begins with,fail) OR (\"received-spf\",begins with,softfail) OR (\"received-spf\",begins with,none) OR (\"x-antivirus-status\",is,Infected)" (should copy messages from IMAP folders to _Inbox 2 on Local Folders)

But filter3.jpg for Subject works well: name="Inbox" enabled="yes" type="17" action="Copy to folder" actionValue="mailbox://nobody@Local%20Folders/Inbox" condition="OR (subject,doesn't contain,t[k\6iq69pd+}'cr)" (copies all remaining messages from IMAP folders to Inbox on Local Folders)

(the snippets above are fragments of the msgFilterRules.dat file)

Filters1 and 2 work well on other IMAP accouns, like for example wp.pl. So this is about Yahoo or something is corrupted. My question is, what wrong is here ? And by the way - how to create filter copying all messages from IMAP to Local Folders ? Is better way then filter3 looking for random string in the subject or somewhere else ? Thank you.

Open 9 50

Some settings aren't available in one profile

Hello. 😊 I have a question about my copy of Firefox for Windows v152.0.6 x64. (For the record, I have nasty feeling that I'm using the wrong forum; but the address bar sa… (funda kabanzi)

Hello. 😊 I have a question about my copy of Firefox for Windows v152.0.6 x64. (For the record, I have nasty feeling that I'm using the wrong forum; but the address bar says I'm in the right one.)

In my main profile, the one that I have been using for years, the "Home and Startup" part of my settings page shows the following:

- Firefox Home

 - Search
 - **Weather**
 - Shortcut
 - Support Firefox
 - Recent Activity
   - Visited pages
   - Bookmarks
   - Most recent download
   - [Choose a wallpaper]
 - Firefox logo

Today, I went to about:profiles and created a new profile. This new profile offers different settings:

- Firefox Home

 - Search
 - **Widgets**
   - **Lists**
   - **Timer**
   - **Sports**
   - **Clock**
   - **Weather**
 - Shortcuts
 - Support Firefox
 - Recent Activity
   - Visited pages
   - Bookmarks
   - Most recent download
   - [Choose a wallpaper]
 - Firefox logo

That's strange, isn't it? Why the difference? And how can get all the goodies of the new profile under my old profile?

Open 9

I have used Thunderbird for several years, but it stopped workinig almost a year ago and nothing II have tried has worked

I have no idea why Thunderbird stopped working for me and I can't seem to solve the problem - one day. I got a notification to re set my credentials - nothing since … (funda kabanzi)

I have no idea why Thunderbird stopped working for me and I can't seem to solve the problem - one day. I got a notification to re set my credentials - nothing since

Open 9 19

"Reply with Template" always uses encryption, resulting in corrupted e-mail reply

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail ad… (funda kabanzi)

When my message filter uses the "Reply with Template" action, the reply e-mail is always PGP encrypted, even when I do not have any public key for the recipient e-mail address. As a result, the reply e-mail is always corrupted.

I am using Thunderbird 140.7.1esr on Windows 10.

I have attached a screenshot of what the reply e-mail always looks like.

In the Template that I am using, the "encrypt" button is not selected, and in the OpenPGP menu of the Template, the "Encrypt" menu item does not have a checkmark next to it.

Does anyone know how I can get Thunderbird to send reply e-mails without using encryption?

Open 9 362

I need real HELP connecting gmx to Thunderbird or any other email client

1) Firstly, I posted earlier because I needed to add a second app-specific password to my account. What I discovered was that my Account Settings tab had disappeared. … (funda kabanzi)

1) Firstly, I posted earlier because I needed to add a second app-specific password to my account. What I discovered was that my Account Settings tab had disappeared. I got a response from someone that I had to change my email password, and it would reappear. IT DIDN'T. So I've changed my password and I still have no access to my Account Settings! What do I do? I really don't understand why, if I could log in with my old password, what the point is to change the password to correct the Account Settings problem. I need HELP!

2) I need HELP getting either Thunderbird (my normal email client) connected or change to a new email client that will actually work. The problem is that Thunderbird for some reason can't connect even with an app-specific password! I have been struggling with this for more than two days and there is NO HELP from GMX that solves the problem. And it's not just GMX, there's no help from Thunderbird. My sole source of help has been to post queries on the internet and follow what AI tells me which has been only part right. At least it's something. But now I can't even change my account settings!!!!

Can somebody PLEASE help me? [edited email from community support forum]

Open 8 129

2 140esr updates in a week wiped out of all my accounts and emails - Thunderbird profile (win10)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care abo… (funda kabanzi)

Twice in one week a complete wipeout of all my accounts and emails, hours spent restoring my information after the first update, now a second one, do you do not care about the users of this product? and you wonder why you don't get donations when you wipe out everything and give NO instructions on how to avoid all this. Where is the version hidden?

Open 8 129

Unified Inbox Acting VERY Strangely with v148

I apologize for the unhelpful summary line, but I am totally new to Thunderbird and the Unified Inbox is acting so strangely that I don't have any simple way to describe … (funda kabanzi)

I apologize for the unhelpful summary line, but I am totally new to Thunderbird and the Unified Inbox is acting so strangely that I don't have any simple way to describe it.

Many (but not all) of the emails are displayed twice in the list of messages.

When I delete a message that isn't doubled, the message disappears from the inbox (as it should).

But when I delete one of the doubled messages ONE disappears as it should and on the other Thunderbird clears the From and Subject fields and changes the date to 12/31/1969, 19:00 -- the changed entry stays in the list and the body of the email is still shown in the lower pane. The only way I can get rid of the message is by selecting another folder (ANY other folder) then when I return to the Unified Inbox the deleted messages will be gone from the list.

I can't believe that this is how Thunderbird is supposed to work, so I assume I have something configured incorrectly (although nearly everything is still at the defaults that the installation gave me).

Open 8 209

incoming email image attachment sizes too large need resize

hello, i cannot seem to find a solution online, hopefully someone here can help. i often receive emails with images attached, and most of the time people don't resize t… (funda kabanzi)

hello, i cannot seem to find a solution online, hopefully someone here can help.

i often receive emails with images attached, and most of the time people don't resize the image. so you can imagine over time this all adds up. i dont always need to keep a 6mb image versions. i would love if there is a way to resize the email image attachment, to at least still have a smaller copy for refence, but not end up with a huge email account (local/pop3)

preferably a one click solution, or even a routine i can run on the file system, etc.

thanks

Open 8 178

Having problems updating Thunderbird to the latest version.

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange ac… (funda kabanzi)

I am currently using Thunderbird version 140.10.2 esr. (32bit) I understand that to latest version is 150. I also understand that, from version 145, Microsoft Exchange accounts are supported natively by Thunderbird.

I am using a generic desktop PC running Windows 10 Pro (22H2)

I am having difficulties with an Exchange account using the OWL add on.

I would like to upgrade my Thunderbird to the latest version and use the native support for Exchange accounts. I would also, if possible, like to upgrade to a 64bit version.

When I follow the instructions (Help/Update Thunderbird) the pop up reports that 'Thunderbird is up to date'.

I can't see a way forward at present, can someone assist please.

Open 8 20

Latest Mozilla update - now logged out of all accounts on laptop??

Hello there's just been an update on my laptop for Firefox.. and now I'm logged out of every account I had opened on my browsers!! I googled this and seemingly this probl… (funda kabanzi)

Hello there's just been an update on my laptop for Firefox.. and now I'm logged out of every account I had opened on my browsers!! I googled this and seemingly this problem has happened before with Firefox..

Open 8 50

After connecting to Yahoo for 6 weeks, it suddenly times out when downloading messages

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10 The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my … (funda kabanzi)

Thunderbird version number: 148.0.1 Mail provider: Yahoo Client OS: Windows 10

The issue and steps I tried to resolve: On 1 Jan 2026 I switched from Outlook client on my Windows 10 PC to Thunderbird 146.0.1. I did not import any user data from Outlook but started with a clean install of TB for the new year. I use yahoo.com with POP3 as my email provider. Server Settings: Server Name "pop.mail.yahoo.com", port 995, SSL/TLS, OAuth2 Outgoing Server: Server Name "smtp.mail.yahoo.com", port 465, SSL/TLS, OAuth2

it all worked fine and I was very happy with the setup. Then from early to mid-February I was unable to use my computer. When I finally accessed Thunderbird again, it connected to Yahoo and showed that approximately 800 email messages would be downloaded and started downloading them. After downloading about 100 messages, Thunderbird timed out and I haven't been able to get it to work since.

I have read and followed or tried to follow these articles plus others that I may have forgotten about (not listed in any particular order) - OAuth2 Authentication for Yahoo, AOL and ATT | Thunderbird Help - including all the steps in Please check the following before asking for support - POP access settings and instructions for Yahoo Mail | Yahoo Help - Automatic Account Configuration | Thunderbird Help - Manual Account Configuration | Thunderbird Help - Thunderbird and Yahoo | Thunderbird Help - Send and receive messages in Thunderbird | Thunderbird Help - Can no longer get emails | Thunderbird Support Forum | Mozilla Support - Emails suddenly stopped downloading to Thunderbird 140.2.1esr | Thunderbird Support Forum - Get Messages | Thunderbird Support Forum | Mozilla Support - Cannot receive messages | Thunderbird Help - Problem with Thunderbird working with Yahoo Mail acccounts. | Thunderbird Support Forum

I have removed all messages from the Yahoo inbox and tried to find one or more messages that may be affecting the download. I don't know the best way to determine that.

I use Windows Defender for my antivirus. I don't see anything in Defender that blocks or scans email messages which would prevent downloads, although I could be wrong about that. if this might be the issue, please provide some guidance about how to check Defender.

I have uninstalled and re-installed Thunderbird. In the process I downloaded the setup file for Thunderbird Setup 148.0 and installed that version. It later auto-updated to 148.0.1. Before installation, I removed all external connections from my Yahoo account and completely removed Thunderbird from my PC, including the profile and profile.ini. When I reinstall and switch the account to POP3, Thunderbird captures the App password from Yahoo and connects just fine. But it still times out while attempting the first download of a message. The first several times it timed out, an error message was displayed but now it doesn't show anything. Except no messages are downloaded.

At this point, I don't know what else to try. Since I don't have much experience with Thunderbird, I don't know how to troubleshoot the process (logs to look at, etc.). I don't want to go back to Outlook but I need the email client to work and download messages. Any help would be much appreciated.

Open 8 304