Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (funda kabanzi)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Asked by jonsalve 2 iminyaka edlule

Last reply by guigs 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Why, after 30+ years, am I no longer a member?

I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow… (funda kabanzi)

I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow their request to create an account, they don't recognize my e-mail address. What's going on there? Where is the problem?

Asked by warp4dennis 2 iminyaka edlule

Answered by warp4dennis 2 iminyaka edlule

problem about receiving 6 figures authentication code by email

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there… (funda kabanzi)

hi there! I need some assistance regarding my Mozilla x Firefox account. I’m supposed to receive a code by e-mail but the servers have been de activated in 2019. Is there another way to go through this process?

Asked by elnoichi 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

confirm account not from my ip address

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hac… (funda kabanzi)

sign in stated my password was not correct... sent confirm sign in email... not my ip address not even my city... and have issues with site I got on that I think has hacked my computer... paid for mylife.com and have called 6 times now... and same lady states she is all departments...and cannot get logged off site and states site is not secure... I have most limited knowledge of computers... and feel this is an extension of a hacking two weeks ago... had to pay micorsoft and still not completely restored... however, right now concerned about firefox and no one to help and microsoft will not.. and I cannot confirm sign in on Mozilla and I cannot change my password for some sort of protection... someone please.. this old gal is in a panic... this site https://www.mylife.com/idp-match-process.view?&bypassMatching=false&redirectURL=%2Fsite%2Fob%2Finit%2Fidentity-premium.view%3FflowId%3Didentity_flow20... do not understand any of this... however went into settings and blocked all I could until I can get some help .

Asked by mr aak 2 iminyaka edlule

Last reply by guigs 2 iminyaka edlule

  • Okugcinwe kunqolobane

Can't log into my support account, can't receive reset e-mails

I had to make a new support.mozilla.org account because I can't get into my old one. I'm not sure if I'm remembering my username right, and I don't remember my password (… (funda kabanzi)

I had to make a new support.mozilla.org account because I can't get into my old one. I'm not sure if I'm remembering my username right, and I don't remember my password (and it seems it wasn't saved in my saved logins). I've tried sending reset e-mails to all the e-mail addresses I might have used for the account, multiple times, but none of them have received anything. I've checked the spam folders, and I don't have issues receiving other types of Firefox e-mails.

Asked by SavannahJ 1 unyaka odlule

Last reply by SavannahJ 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I can't change my primary email address, can you help?

I went through this article: https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts But I am missing the button to change the secondary email… (funda kabanzi)

I went through this article:

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

But I am missing the button to change the secondary email to the primary one.

Asked by jaysamuelprice 2 iminyaka edlule

Answered by jscher2000 2 iminyaka edlule

  • Okugcinwe kunqolobane

I cannot download attachments in my Yahoo email. I have tried to sign in to Firefox help to reset my support password but it has not sent me any link in 3 tries

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I trie… (funda kabanzi)

Firefox is my default browser and I cannot download any attachments in my Yahoo email. I tries to sign into my Firefox account but it would not accept my password. I tried 3 times to do a password reset but I never received a reply to my email address. My email address is: ************@yahoo.co.uk. I had followed the Firefox help suggestions to fix my problem of being unable to open attachments of any format in my yahoo mail and cleared all of the Firefox Cache and Cookies. A blue folder appeared on my MacBook Pro laptop called "Old Firefox Data". Since this did not fix my inability to open any attachments in my Yahoo Mail (New Mail and not Classic or Yahoo Pro), I need help on what I should do. How do I return to my Old Firefox Data and Settings, fix my problem of being unable to open up attachments in my Yahoo Email and fix the problem of Firefox not accepting my account password or not sending me a link to do this? I do not know how to proceed and it appears that many of my settings are changed or gone. Even my default opening page of: https://uk.yahoo.com/ has gone. What do I do to resolve all of these issues. Many thanks, drrjm.

Asked by drrjm 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

not receiving confirmation email and downloads are saving in wrong location and with the wrong extension

In the last couple of days, Firefox has started to save my download files in my download folder even after I direct it to save somewhere else. Also, all my downloads are … (funda kabanzi)

In the last couple of days, Firefox has started to save my download files in my download folder even after I direct it to save somewhere else. Also, all my downloads are being saved as sendcontent.php even though the file being downloaded has a different name and a different extension. For example, I download a file with the name: hole_hand_thumbs_up_800_clr_5983.png and instruct it to be downloaded to my desktop, but Firefox then downloads it to my download folder and changes the name to sendcontent.php

Asked by Denis 2 iminyaka edlule

Answered by Denis 2 iminyaka edlule

  • Okugcinwe kunqolobane

YOU sent email to [redacted] because the email address is associated with Firefox A\C BUT whenever I UNSUBSRIBE you say my email isn't in your system?

Dear Mozilla Users Community, I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows: FIRSTLY, you send a… (funda kabanzi)

Dear Mozilla Users Community,

I am becoming extremely angry and irritated by your or FIREFOX's total inconsistency, which I will describe, as follows:

FIRSTLY, you send a message to [redacted by moderator] because the email address is associated with Firefox A\C .... ..... BUT, BUT, BUT ...... Every time I try to UNSUBSCRIBE from all your voluminous e-mails to me ............ .................. You say, and I've copied and pasted this from your UNSUBSCRIBE portal .... .............................. I get this reply from you ....... ..................................... VIZ. "This email address is not in our system. Please double check your address."

FIREFOX, please get your act together --- How can you tell me, FIRSTLY, that you've sent a message to my [redacted by moderator] because the email address is associated with Firefox A\C ....... .............. BUT then, every time I UNSUBSCRIBE --- You tell me that exactly the same email .... [redacted by moderator] .... ............................. Is not in our system. Please double check your address???????

Come on, guys --- this is highly unprofessional -- Your left hand does not know what your right hand is doing!!

My 2nd complaint is that YOU OBVIOUSLY MAKE IT AWFULLY HARD & DIFFICULT TO TRY AND E-MAIL YOU --- JUST TO REACH THIS "SUPPORT FORUM" ---


Guys, I'm not impressed ---- NOT ONE BIT.
With these 2 unsatisfactory and CUSTOMER UNFRIENDLY EVENTS & REALITIES ---
My rating of FIREFOX \ MOZILLA --- Has gone from 10/10 --- DOWN TO 3/10!!

Thank you, and I hope you will pay serious attention --- to my 2 very serious complaints.

Regards, David Blaikie Thunder Bay, Canada

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by ----- 2 iminyaka edlule

Last reply by guigs 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't log in.

My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, … (funda kabanzi)

My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, but still can't log in here. I've run out of ideas of what to try. Suggestions?

Asked by tamhas 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How can I corret my real account?

Wrote wrong my account name. I already tried to delete the wrong account but it reinstall with the wrong name again., and again and again. How can I corret my real accoun… (funda kabanzi)

Wrote wrong my account name. I already tried to delete the wrong account but it reinstall with the wrong name again., and again and again. How can I corret my real account?

Asked by mirnaomedin 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Unable to login to Firefox and FF will not send confirmation email

I have tried resetting my password with "Forgot password" and have also tried "Forgot Username". Have tried each at least 10 times over several days and have never receiv… (funda kabanzi)

I have tried resetting my password with "Forgot password" and have also tried "Forgot Username". Have tried each at least 10 times over several days and have never received an email.

Had to create a new account to get an email. Something is SERIOUSLY wrong.

Asked by DevMan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My email address is valid but email is returned. What should I do?

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are n… (funda kabanzi)

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data."

I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)

Asked by parisamenos 2 iminyaka edlule

Answered by guigs 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Account blocking

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data. If this is a valid email address, let us kno… (funda kabanzi)

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data.

If this is a valid email address, let us know and we will help unlock your account.

How can I unblock an account?

edited email address from public and search/spam bots view.

Asked by Hazzard 1 unyaka odlule

Answered by McCoy 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How to change the email shown on my settings?

I have a HUGE problem My sign-in email address does not exist any longer and I have no clue how to get rid of it. I try to change the email to my secondary email but it… (funda kabanzi)

I have a HUGE problem

My sign-in email address does not exist any longer and I have no clue how to get rid of it.

I try to change the email to my secondary email but it wants to send a verification to the old email address.

I can't do that because the eprmary email doesn't exist unless someone else owns it, lord I hope no one has it.

So how can I get rid of the dead email address? How do I make my secondary email the only email address? I can always add a secondary later.

Without this I cannot sync all my Firefox settings & bookmarks across all my devices!

Thank you in advance for any help I can get.

Asked by SHEILA & STEVE'S FF 1 unyaka odlule

Answered by Wesley Branton 9 izinyanga ezidlule