Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox freezes on opening any dropdown control in page, bookmark folder or dialog add to bookmark

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb … (funda kabanzi)

Hi, after upgrade of ubuntu to 24.04 i got into problems with using Firefox. I it running on x11 with proprietary nvidia driver, no matter of source package (snap or deb from the Firefox repository) and no matter of safe mode the Firefox gets frozen when clicking into any dropdown control in side page, the same happens when trying to open bookmark folder in the bookmarks panel or even the dialog that opens from the star icon in address folder that should add page into the bookmarks. When running on command line, in case of the snap version there are just some warnings of some missing css file, in case of the deb version it does not output anything suspicious. I was even trying to change the UI theme (qt) as well as GTK theme in case it makes any difference, but it did not... Thanks for any help.

Asked by Mx. Sx. 6 izinyanga ezidlule

Last reply by Mx. Sx. 6 izinyanga ezidlule

firefox crashing in Ubuntu 20.04.6 LTS

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu Dear Developer Team, I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the pr… (funda kabanzi)

Subject: Assistance Required for Frequent Firefox Crashes on Ubuntu

Dear Developer Team,

I am facing persistent issues with Firefox crashing on my Ubuntu PC, and the problem has been ongoing for the past 40–50 days. Despite multiple attempts at troubleshooting—including uninstalling and reinstalling Firefox, clearing all caches, and other measures—the issue remains unresolved.

I’ve noticed that Firefox works for a few days after reinstallation, but then problems begin to surface, such as a half-screen display. Eventually, after restarting the PC, the browser starts crashing again.

Could you please investigate this matter urgently and provide a resolution? Additionally, I would appreciate it if you could clarify whether this might be related to a RAM issue or some other underlying cause.

Looking forward to your assistance.

Best regards, zimmi

Asked by singhzimmi95 2 izinyanga ezidlule

Last reply by singhzimmi95 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Issue loading images on specific site on Linux

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because … (funda kabanzi)

Browsing works well on my Ubuntu/Linux 22.04.5 laptop except one site. Images are not loading. I can see it has js-errors which might be related. And that may be because some js files are being blocked. The site does work on my iphone though. And using Browserstack I can see it works with other OS.

The site is: knowledgecottonapparel . com

I've verified that others using Linux has the same issue, https://askubuntu.com/questions/1526728/issue-with-specific-site

Asked by ben170 6 izinyanga ezidlule

Last reply by ben170 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Installing Thunderbird 115 in Ubuntu

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was no… (funda kabanzi)

I downloaded Thunderbird 115 into Downloads/ directory Ubuntu 22.04 LTS and extracted the bz2 file. I did a cd to thunderbird and ran ./configure. Error the file was not found. What am I missing?

Asked by Ron 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Download Window Closes Immediately and Some Buttons Don't Work - Need Help

Hello, Firefox friends! I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them. Problem with Downloads: When I tr… (funda kabanzi)

Hello, Firefox friends!

I'm having some issues with Firefox on my Ubuntu system and I'm really hoping someone can help me fix them.

   Problem with Downloads: When I try to download something and click on a link, a new tab opens. But then it immediately closes and nothing downloads.
   Button Issues: Some buttons within Firefox just don't seem to work.

I've tried a few things already:

   Checked for Firefox and Ubuntu updates
   Ran Firefox in Troubleshoot Mode
   No antivirus because I'm on Ubuntu

If anyone has faced similar issues or knows how to fix this, please help!

Thank you so much!

Asked by damianczap 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Developer edition 109-b9 breaks focusing in and out of app on Ubuntu 22.10

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is mini… (funda kabanzi)

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Asked by Oliver Wilkes 2 iminyaka edlule

Answered by Oliver Wilkes 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox 115.0 Freezes Unpredictably Ubuntu 23.04

When browning some site will cause a Firefox to freeze, all UI stops working, if I try and reload the page nothing will load and if I try and close and reopen Firefox I g… (funda kabanzi)

When browning some site will cause a Firefox to freeze, all UI stops working, if I try and reload the page nothing will load and if I try and close and reopen Firefox I get a zombie process that last for about a minute. Obviously this is with no ad dons or hardware acceleration and nothing is listed at about:crashes. The only useful tip I have comes from the command prompt. First when the freeze is first triggered I get the errors ``` MESA: error: Failed to query drm device. libEGL warning: egl: failed to create dri2 screen MESA: error: Failed to query drm device. libEGL warning: egl: failed to create dri2 screen ``` and when I try and open it after a freeze and there is still a zombie Processes ``` [Parent 111218, IPC I/O Parent] WARNING: process 111455 exited on signal 15: file /build/firefox-RH6krf/firefox-115.0+build2/ipc/chromium/src/base/process_util_posix.cc:264

``` and finally when it kills the zombie processes ``` RunWatchdog: Mainthread nested event loops during hang:

--- CanvasManagerParent::Shutdown

ExceptionHandler::GenerateDump cloned child 111871 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... ``` the included images are what pops up when trying to open Firefox when it still has a zombie processes and when it kills the process

Asked by Charles_Clarke_mk2 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe

Sync firefox data to new computer.

I am trying to sync Firefox data to new computer. The Mozilla account only allows me to sync mobile devices. Online instructions do no match my version of Firefox 131.0.2… (funda kabanzi)

I am trying to sync Firefox data to new computer. The Mozilla account only allows me to sync mobile devices. Online instructions do no match my version of Firefox 131.0.2, Ubuntu 24.04.

Asked by chocomo99 4 izinyanga ezidlule

Answered by jonzn4SUSE 4 izinyanga ezidlule

explain it to me like I am 5 years old. Updated firefox, still can't get addons to work.

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working… (funda kabanzi)

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working, was forced to update my firefox. Nothing changed, and it still shows that I am using version 105, instead of the all-new, better and fancier, singing and dancing crap that is being forced upon me.

Asked by russellofthedesert 1 isonto elidlule

Last reply by russellofthedesert 4 ezinsukwini ezidlule

  • Okugcinwe kunqolobane

Addblock Plus needs to be updated because YouTube figured out how to detect it

YouTube keeps putting up the add block detection when I try to play a video. Apparently they can detect Add block Plus. Kubuntu 24.04 Firefox version 130.0 [64-bit] Mozil… (funda kabanzi)

YouTube keeps putting up the add block detection when I try to play a video. Apparently they can detect Add block Plus. Kubuntu 24.04 Firefox version 130.0 [64-bit] Mozilla Firefox Snap for Ubuntu Canonical-002-10. Add block Plus version sorry I can't find that information.

Asked by Steve7233 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox won't start after updating. How to restore the previous version without losing profile data?

Firefox won't start after updating to version 123.0 on Ubuntu OS. At the same time, no errors will appear, and there is also no specific crash report that would help und… (funda kabanzi)

Firefox won't start after updating to version 123.0 on Ubuntu OS.

At the same time, no errors will appear, and there is also no specific crash report that would help understand the reason.

How to restore the previous version without losing profile data?

Asked by MarkR 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

Copying entries in history: WYSINWYG

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?). History -> Manage History select e.g. Last 7 days, right click on Name… (funda kabanzi)

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?).

History -> Manage History

select e.g. Last 7 days, right click on Name and select at least two attributes (you can choose from: Tags, Location,Most Recent Visit, Added and Last Modified)

Select the first entry of the list, all displayed fields are selected/highlighted.

Copy (either with the menu or with Ctrl-C) and paste it in your favourite text editor.

Why is only the URL copied? Other fields were also highlighted. Why are they not included?

This is WYSINWYG (what you see is not what you get).

It is possible to export bookmarks as an html file, so why is this not possible with history?

OK, it is possible to query the sqlite3 database directly to get some history info but it's a bit cumbersome.

To do so,

  copy the sqlite (places.sqlite) database to some safe place then open the database (with 'sqlite3 places.sqlite')
  get the history info you are interested in with a sqlite query,
  e.g. select title,visit_count,site_name,url,description,last_visit_date from moz_places where url like '%support%';

But there is no simple (AFAIK) way to convert 'last_visit_date' (an integer) to something human readable.

So either include the whole selection when something is copied (WYSIWYG) or provide export history as an html file.


ps: why is there on option 'other' in the list of 'topics' ? pps: I already posted this comment but it got lost somehow

Asked by sclaes 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

firefox process will not start on ubuntu 24.04

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task ba… (funda kabanzi)

i was using firefox with multiple tabs for most of today, had to shut pc down to run errands. When i restarted pc, firefox would not start, i have it pinned on my task bar/start menu/whatever. I opened my system moniter to see what was going on when i tried to start firefox and the processes do not show up in the process list. I tried a reinstall with the ubuntu software store and no noticeable change in behavior. Not sure how to get into the profile section, the option for it with a right click on the firefox icon does nothing seemingly. Under normal operations i have seen two firefox processes listed.

Asked by patryn36 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox won't Save As, won't allow me to change the location of Downloads folder, doesn't prompt to Save...

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt. It was working fine until a few days ago (perhaps … (funda kabanzi)

I am running Lubuntu 22.04LTS (have been for months now), with Firefox 130.0.1 installed via the normal vanilla apt.

It was working fine until a few days ago (perhaps after an update, but I can't recall specifically), and then just stopped being able to save anything.

For example, right clicking on an image will bring up "Save As..." as an option, but when I choose that, nothing happens. No prompt to save, nor does the file appear anywhere.

When I choose "Save" as a pulldown on cloud XLSX files...similarly, nothing happens.

When I download something, Firefox is supposed to open up a prompt asking me where I want to save the file but that never opens...nor does the file download.

I am totally baffled.

Asked by user239a 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

Version problem

I upgraded Firefox using Ubuntu's apt update, apt dist-upgrade. The upgrade process said my version is 134.0.1 but when I look on the Help button is says my version is 12… (funda kabanzi)

I upgraded Firefox using Ubuntu's apt update, apt dist-upgrade. The upgrade process said my version is 134.0.1 but when I look on the Help button is says my version is 125.0.2. How do I upgrade to 134.0.1?

Asked by Mike Carron 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Generic Wayland icon appears in Task Switcher instead of Firefox icon

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. F… (funda kabanzi)

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. Firefox is the only program I have with this issue. Setting desktop name (org.mozilla.firefox) as a property in the Window and Application Manager settings does not resolve the issue.

Asked by John Gahbauer 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename pro… (funda kabanzi)

I am having trouble to open firefox browser for ubuntu 20.04(focal). I have also delete mozilla folder from cache and then reinstalled again. I have tried to rename profileini file. Finally I have uninstall and install using terminal by "sudo apt install firefox" but still I am getting this error "Your Firefox profile cannot be loaded. It may be missing or inaccessible".

How to resolve this.

Thanks in advance.

Asked by ms.sona.12 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe

Firefox fails to open pdf downloads in default application

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when select… (funda kabanzi)

Firefox 136.0.1, Linux 6.8.0-55, have set Okular as default pdf application, however Firefox will not open pdf file when downloaded nor will it open the file when selecting Open File from the Download Icon on the toolbar. Only was I can get to file is to select Show in Folder option and open from within Dolphin.

Asked by martrw1 5 ezinsukwini ezidlule

Answered by jonzn4SUSE 3 ezinsukwini ezidlule

  • Okugcinwe kunqolobane

Firefox always asks to open the file link after asking whether to open or save files

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to … (funda kabanzi)

Hey guys, I'm using Ubuntu 24.04 with Firefox 124.0 .deb release from this repository: https://launchpad.net/%7Emozillateam/+archive/ubuntu/ppa I enabled "Ask whether to open or save files" from settings. Whenever the Open/Save dialogue is shown and I choose Open, I expect that the file would be opened using the default application. But Firefox asks again to choose the application by which the file (file link?) should be opened. It seems that Firefox is somehow change the way the files are opened through external applications and transformed local file addresses to file://uri/on/disk.

Asked by Mehdi Hamidi 1 unyaka odlule

Last reply by Mehdi Hamidi 1 unyaka odlule