Yonke imikhiqizo Community Forum

I had a Firefox update I believe last Friday 16th August. This resulted in a disastrous event whereby an error message displayed: error message 129. I finally managed to open a version of Firefox but I had lost all my bookmarks and open tabs. I also had to sign in to all existing websites which I had previously automatically had access to. The strange thing was that the version of Firefox that I had opened was from 2022 sometime because of the data that appeared. I am totally devastated by the loss of my bookmarks. :( What can you do to help?

Dear support, I got an e-mail from Microsoft, that they're not gonna allow regular password authentification coming September and I've had trouble connecting one of my two hotmail.com-accounts for months now (the apparently common problem where it claims that the password is incorrect - which it isn't). I thought, it's a perfect opportunity to fix both these issued by getting the OAuth2 thing to work. I'm on Windows 11 using TB 115.12.2 I can't get it to work : ( I did all the steps in this article https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 except that I couldn't select OAuth2 for my former smpt outgoing server (sorry if I'm using these words wrong, I really have no expertise in this area) "smtp-mail.outlook.com" - it's not in the dropdown menu. I tried forcing it in over the confid editor (which worked, I mean, I could open the pop-up again and it would have the OAuth2 selected), but no mails. I tried to instead just put in that office365 server that is given in all the examples (since I don't know how anything works, I thought I'd give it a try). There I could regularly select the OAuth2, but it still didn't work. I should get some pop-up or browser-thing or something to do this fun verification thing but I don't and I really don't know what to do.. I tried resetting everthing back to it's former state but now my main hotmail-account also has the wrong-password-problem... : (( Do you have any good ideas? Thank you in advance and have a good day Charlie

Thunderbird did an automatic update late today and since then have been unable to send emails. Incoming emails appear to be working.

I am using a Gmail IMAP account

The error message is - " Login to server smtp.gmail.com with username stevematulick@gmail.com failed. "

When I then select cancel then get a further Error message -

"Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.gmail.com. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'. "

I was wonder when the next browser update may be come as I would like to watch YouTube on Firefox again. As it has been over a month since the last update that made it so YouTube doesn't load the video anymore. (I have tried every suggestion online to correct this and nothing)

Hi

I hope someone can provide me with some advice.

I have used Thunderbird since its birth and have always found it reliable. However the latest release seems to be having problems with moving emails.

Example 1 - I moved an email from my Inbox to a special folder. The email was present in full before the move. Only the header appeared to be copied. I could not undo this and attempting repair on both inbox and other folder failed, as did exit and re-start. The result is that this email is lost.

Example 2 - I went to do a bulk move from the search window (something I have done hundreds of times before without incident). As usual CTRL A, Move to <new folder>, emails greyed out but nothing happens. Exit, return, repeat - same result.

At other times, both these type of operations work fine. But it is unpredictable.

Relatedly, I observe that on start-up the Inbox initially shows as <no messages> and takes several seconds to populate. Also, my auto-filing Rules are also working inconsistently.

These two points, and the two examples, are new issues for me since 128 release. I am using Windows 10 Pro on an HP Envy 17" laptop.

Any suggestions welcome as I am now concerned about losing emails!

Best wishes Roland

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

Hi,

All inbox emails, except for the most recent ones, now appear to be empty. Can these be safely recovered?

Any advice on how to repair/recover these files would be very welcome!

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

Hi, helping my 80 year old father to try Thunderbird because he has a massive amount of emails and folders/labels (literally thousands of folders/labels!!!) and Outlook can't handle it unless you Archive stuff which is annoying and cumbersome.

His email account is with Google Gmail.

So far, Thunderbird is handling attempting to fully sync with his Gmail account much better than Outlook.

However, after downloading thousands of emails into a large portion of the thousands of folders & sub-folders, Thunderbird stopped doing that.

If I click on an individual folder, it instantly starts downloading them, and I only have to click on each folder quickly and then Thunderbird will eventually downloading all the emails into all the folders I have clicked on.

However, my Dad has THOUSANDS of folders so even clicking on each one quickly would take a very....long....time.

I have researched this a bunch and I've verified the following:

Account Settings --> Synchronization & Storage --> Message Synchronizing --> Keep messages in all folders for this account on this computer = ON

Account Settings --> Synchronization & Storage --> Disk Space --> Synchronize all messages locally regardless of age = ON

I have also done the following:

Settings --> General --> very bottom right of list Config Editor --> mail.server.default.check_all_folders_for_new = changed to "true"

No luck so far.

If someone wants to switch to Thunderbird and has a huge number of folders, and wants to download all emails so that any email will show up in a search, there must be a better way to get Thunderbird to download them all in an automated way, no?

When I click the button to “repair a folder”, some e-mails have disappeared.

The inbox file is too heavy and cannot be opened as a text file.

I moved the defaults file to an external HDD and saved it over the defaults file on my computer. I could not restore them.

Is there any other way to recover my email?

Hello, I just installed the new Thunderbird 128 nebulla to try it.

All my messages are looking fine except for one, which is displayed as HTML code (see 1st screenshot). In Outlook or in Yahoo mail (also see screenshot from yahoo mail how it should look like), it works fine so I don't understand. I haven't done any special settings in Thunderbird.

I also tried to change the 3 choices from the menu "body" inside this email (as show on my 3rd screenshot) (original HTML, simple HTML and simple TEXT) but this does not change anything.

The 1st screenshot shows the exact way it is displayed on my Thunderbird. The 2nd shows the correct display in yahooMail.

Thank you merci.

Every time Firefox updates it keeps re-enabling settings on its own.

Specifically 2 settings on the general tab keep enabling themselves in the "browsing" section, "Recommend extensions as you browse" and "Recommend features as you browse"

I have disabled these settings dozens of times now, and every time Firefox updates it keeps re-enabling these 2 settings on its own.

Just now I updated to v128.0 and these 2 settings turned themselves on again.

Why is Firefox not respecting my settings? Why is Firefox allowed to modify my settings without my permission?

I have deleted and reinstalled Firefox already. I don't use profiles and am not signed into the browser, so no settings are getting carried over that way.

Search bar is pink and every time I open firefox the first time of the day it comes up pink. Very irritating and makes me wonder if firefox is worth keeping. Thanks

I've hit the refresh button 1000s of times to get halfway through my emails I'm still a few months from current it downloads 1-3 emails most of the time when hitting refresh all. And most of the help I found for this stuff is very out of date.

Since downloading a replacement for my Thunderbird that was missbehaving, I lost all my emails and folders. I have been trying to recover using saved profiles, but none of them are helping. A few show new profiles created after my reload that do not contain the old data. A few are profiles from 2019 that only contain data up to that year and have out of date folder construction. I need a profile that covers my emails and folders just prior to my reload but I don't know how to find it.

I notice that Firefox lists a slew of profiles up to the current date, but I don't think these are usable for recovering Thunderbird. Does such an extensive list exist for Thunderbird?

Hi

I've been using Thunderbird for years with no issues. It's set up using IMAP and downloads emails from the web from my ISP. I have several different email account with my ISP. They are all set up to download to Thunderbird. All but one is working fine.

My primary email, however, is only downloading intermittently. It downloads all my emails on start up, then doesn't download any more unless I close Thunderbird and re-open. This is a new issue. Nothing has changed in my set up which is configured identically for all my email address (and the others are working fine).

Thunderbird was configured to send & receive via Cox /yahoo mail. Worked until recently but can no longer send or receive.

Please advise. Best Regards, Leigh Wax